Michael, the store manager, was absolutely superb! He was patient, never pushy, a true…read moreprofessional! He assisted with my selection of laminate flooring for 1500 sq Ft townhouse. As I was concerned about my large dog going up and down laminated stairs, he advised to first install the laminate. If the dog as difficulty come back and purchase a runner for the stairs. He could have immediately played on my concerns and sold me a step runner plus installation. Oh, my dog has not issues with the laminate steps. Now, Paulo and his assistant who installed my laminate was always superior! They made me aware of a few minor defects which I figured would be an issue. They repaired them, for a reasonable fee, which Michael info me about and indicated an estimate in the contract. So, I was not surprised. Anyway, the two men did an excellent job. They were extremely thorough; thereby, leaving nothing to change. They cleaned up after themselves, daily! I can not say enough about how great these two men were in both service and installation. Oh, stairs were where the most difficult and time confusing. I highly recommend both Dolphin and Paulo. You will not regret it!

My experience started with Rob at the Pembroke Pines store. After I determined that I needed…read moresomeone to return to solidify one of the tiles laid by a third party I found out that Rob had moved to the Coral Springs store. Reached out for his assistance and within a reasonable amount of time a different contractor was sent out and I am completely satisfied with the work and the assistance that Rob provided. He is honest in his word and a pleasure to work with. If you have to drive so be it but go to CS and work with Rob. Keep up the great work.

We had vinyl flooring installed throughout the second floor of our home and custom vinyl stair…read moretreads done by Sawgrass Floors, and unfortunately, the quality of the work has been deeply disappointing. The flooring in my daughter's room is buckling, and the custom stair treads are cracking due to improper installation. The stairs squeak terribly, and all the mitered corners of the stairs are loose and coming apart. I have been incredibly patient, waiting for over a year for Sawgrass Floors to address and repair these issues. Despite multiple attempts to contact them, they are no longer responding and appear unwilling to stand behind their work. This has been an incredibly frustrating experience, and I regret choosing Sawgrass Floors for this project. I cannot recommend them based on the poor quality of the installation and their complete lack of accountability or customer service.

All the good reviews that you may see on this store were installed by me and my team, but after…read moreanother $17k plus hit I quitted! I worked for John for over a decade and after 13 years I cant take no more! Im writtting this review to warn future customers that the money he used to pay for your floors is gone! What he does is this: he will take your deposit, tell you that it will take weeks to get the product, Use that money to pay other things, hope that a new customer will come and give another deposit to pay for your product, but when that didnt happen he would hold on to my money and use that to pay for the product, and when it was time to repay me, he would cut part of it and push to "next payment"! By doing that the snowball rolled to more than $30k and now that he doesnt have that "bank" along him, be careful! I thought he was an honest man, even going against what a lot o people say about him, but after what he did last time (holding $17k from a job done at the JCC Pembroke Pines.)saying he will have to repay for a job done in August that a glue failure resulted in replacement of 1200 feet, which he tried really hard to blame me (when we both know he changed the glue we being using for more than 7 years to a glue $20 / a bucket cheaper to "try it out"). I even knowing it was not my fault said...its ok, ill replace the floor, but pay me for what you own me from last job, well he didnt! It was just an excuse to hold my money which he spent it already! So again....be careful, im not there to help pay for your material anymore!

I highly recommend Plantation Floors. The owner, John, is extremely knowledgeable, professional,…read moremeticulous, responsive and helpful. He and his assistant took the utmost care in removing my old carpet and installing new carpet, which included moving around and returning all furniture with precise placement, and cleaning up thoroughy after job completion. And, the company's pricing was better than all major competitors. Plantation Floors definitely earned this five star review.

Very happy and highly recommended. I called John because some boards were separating in our…read morelaminated floors. He came a couple days later, did the job quickly and professionally, and charged a reasonable price.

The entire process with Floors Direct was seamless. Clay's knowledge and level of customer service…read moreare unmatched. I'd highly recommend working with him as he's very honest, is responsive and goes above and beyond to make sure you get the best result. We put in a new laminate floor throughout our house and the installers did a great job with the quality of the install, but one of the lighter shade boards looked a little out of place given it was right under the front of the fridge. Clay made sure the installers came back to replace it to ensure the full project was done perfectly. Really happy with the end product and the price point was solid especially given the quality of the job. Would absolutely recommend them to anyone and would use them again.

Trying to shop for wood panel flooring vs vinyl. Upon entering this Floors Direct store I was…read moreimmediately greeted by Tony the Salesperson. The showroom is beautiful and the multi-colored styled wood flooring allows you to get a first hand idea of how the wood will look on your floor as you step on them. He explained the structural differences between certain wood panels vs vinyl. He explained in simple terms various issues and concerns that I was contemplating. The RightWood premium durable floors are about $3.50 a square foot which includes the moisture padding. The installation is additional of course.

Horrible, I called in just for a quote and the person who answered the phone was extremely rude and…read moreI felt very rushed while trying to explain exactly what I was looking for, I thought I had been extremely kind and well-spoken. Please work on your professionalism if you want to earn more business!

This is our second time using Florida Best Floors! They just completed two bathrooms and luxury…read morevinyl flooring in our entire house and did a great Job! The installers were very professional, conscientious, hard-working and detail oriented. It was a huge job and we had zero complaints!!!! The final product and the installation exceeded our expectations!

Worst unfinished experience of my life. Stay away. Salesmen are rude, spend your money like it's…read moretheirs. Cannot walk up stairs. Small projects and priced gouging towards higher end clients. Esp marine applications. I have less than what I paid for 25k later. I will be receiving funds back and taking legal action. Horrible, problems directed to manager that only takes salesmen's side which is directly cc'd to salesmen...standing by his word as he has 60 years of experience. Well that's the problem he is angry. Complaints about parking more than 100ft away etc.etc. Got me good.

Had new flooring installed in bedroom. very happy with the selection and Carlos did a great job…read moreleading the crew. The new floor looks great!

It was a please working with Linda. She was very helpful in our selection for carpet.read more

This is truly a professional company. Linda, the owner is conscientious, accommodating, reliable…read moreand pleasant. They have access to a full line of commercial and residential carpets, vinyl and even tile flooring at many prices points and Linda will go out of her way to find the correct product for your requirements. I have had unpleasant experiences with other local flooring companies, but not with Linda. She is a locally owned business and has been here for decades and for good reason. She is a real find and I highly recommend her for all your flooring needs.

I have worked with Mauro for one bid that I had, but unfortunately I didn't won the project…read more Anyway, I want to recommend this people because they was amazing with my company. The customer service, time to answer questions, send estimate, communication and education it was outstanding. Thank you!

Can't say enough good things about our experience with Joel and this company. Found reviews for…read morethem on Yelp and they truly are as great as the reviews say. Met with Joel who went over everything with us, which put me at ease because I had no idea what we wanted for our new flooring. He was honest and came to our house after work hours to take measurements. From start to finish, the crew installed our new flooring in 3 days. Our entire experience was handled professionally and I would recommend them to anyone! Thanks a million!

Excellent service! Provided materials, great quality and durability. Handled forms and requests…read moredone by the HOA, that is very strict with contractors, and even send them the specifications of the insulation used.

I called this company to get an estimate for a new wood floor for the whole house and spoke to…read moreAlberto who told me will pass by the net day to give me the estimate. He never showed up neither called nor texted to cancel or reschedule.

Terrible customer service don't recommend. Go to elsewhere for your carpet needs. Literally…read moreanywhere else

Fantastic to deal with. Old school business. Still get to speak to somebody. Everybody is fantastic!read more