They were informative and very helpful. They had everything I needed and the staff who work there…read moreare just great.

Great and honest service. We were having issues with our truck's battery which we had installed at…read morethe dealership. We were going to buy a Duralast Gold from here based on research. When we took ours in the Auto Zone service person showed us that it was in warranty. We got it exchanged for free at the place of purchase. Now.....if this one is a dud too, we know where we are going to buy our next one! Plus, with three auto parts store on the strip, AutoZone WILL get our business. Nothing bad about the others, but we want to reward honest business people!

I am pleased that front desk service was able assist me retrieving these two filters for engine and…read morecabin for 2011 Honda CRV SE AWD. Though the filters of particular I needed were not on the shelves, the employees were helpful and assisted in finding it. Thank you for the promptness and allowing me to borrow the Phillip screwdriver to loosen engine area.

Our zero-turn needed a new battery. O'Reilly online said the ship-to-store price was $79.99 and it…read morecould there by 2:30 p. m. that day. Cool, so I called the store to check on it, since I questioned same-day shipping. The store said they would get it by 2:30 p. m. So I went to the store that afternoon. Their price was $118.99 for the same battery. I get that buying from O'Reilly online ship-to-store is different than buying from the store, but that's a huge mark-up. Next time I'll buy online ship-to-store and NOT buy from the store.

Wesley helped me changed my headlight when two other places couldn't do it. These folks know their…read morestuff! Thank you so much (:

Great first experience at this location!…read more I needed some electrical terminals but wasn't sure on sizes needed. I brought some of my own circuit breakers with me to get sizing right. I first stopped at another national "Auto ...." parts store across the street. Sadly - amid COVID-19, this "other" store had all aisles blocked and only had counter service open. This didn't work for me, so I went across the street to O'Reilly's. The greeted me (from a distance). I asked which aisle the electrical terminals were in - was told and I proceeded to look it all over. I made my selections, stood behind the line on a X marked spot on the floor and waited my turn to pay. It all turned out well. I got to shop "for myself". Thanks O'Reilly's!

Terrible customer service. Waited in line to see if I grabbed the right part for 10 minutes the fat…read moreguy with blonde hair and blue eyes was on the phone and couldn't grab the right part for me; made me go grab it and I had to sit at the back of the line. Threw the crap back on the shelf and walked out pissed. Screw that place I'll be going to autozone from now on.

Ask for William. Don't know the guy from Adam, but best / most knowledgeable customer service I've…read morehad in years. This dude knows everything automotive, extremely helpful, great attitude, ect, ect. Seriously. O'reilly, if you read this, if William is not already running one of your stores, you're missing something.

The team at this store goes above and beyond every time. They're quick to assist, know their stuff,…read moreand make finding the right part a breeze. Great experience from start to finish!

This morning Elizabeth was very helpful in checking my codes for my check engine light. She even…read moretook the time to teach me how I would do it myself. Then she provided a product and solution to resolve my issue. I am very thankful that she helped me this morning. She was so knowledgeable, fast and efficient. It was only 20 minutes out of my day. I was back to enjoying my much needed Christmas Break. Thank you Elizabeth and our local Eastland O'Reilly Auto Parts team.

David S. really went above and beyond to help me fix my side mirror, which was falling off. I…read moreappreciated his kindness and professionalism. Thank you David!

went to get a headlight fixed, figured they would since they go out and fix problems on anyones…read morevehicles... but got told by a worker that he couldn't do it himself bcuz they didn't have tools. Now what car shop doesn't have the tools?

David R was super professional and charismatic. Made my experience great! 7/16/26 3:30pm!read more

Super helpful, came right out and tested my battery (dead) and had one in stock, which they…read morereplaced. Not their fault, but over the last 4 years with the higher costs for everything, I should have been prepared, but wasn't for the price of a battery these days! They must be constructed with the rare earth mineral unobtainium, but as far as this Auto Zone goes, top notch, friendly and helpful! Great experience and they saved the day!

Wanted it to be known that ever since the Stowes left has gone to hell....I have purchased all my…read moreautos there the past 15 years and decided to go try with the new Manager Jason. Worst experience ever. First off, was not even acknowledged upon entering the Dealership, when Jason the so called Manager decided to say something with his mouth full of tobacco, all he said was I will be with you in minute busy at the moment, who does that?????30 minutes later after we are fully upset with the treatment we got in our autos drove to Ft Worth went to Sewell purchased a Edge and F250 and they will drive out to pick up our autos for oil changes and any service work. I am so upset with the turn the Dealership has made there is no friendly people working in there now. Do not bother going there for anything.

From the owner: Small town car dealership read more

I'v been in business for 35 years, Family parts business 14 years before that, I'v always took…read moreprided in taking care of my customers at all cost and deal and support one parts store. DUE to bad parts and bad customer service on warranty claims from O'Reilly's we can not & Will not ever deal with them again. Last Claim we had to change complete A/C system 3 times in 1 1/2 days claim for 1165.00 they wont to pay 206.00

Terrible service. I used this O'Reilly's for years (mainly because i thought this was the place all…read morethe other hot rodders shopped... Which i think it still is for some reason???) until I come to the realization that this place just doesn't not suck. My wife used to ALWAYS complain when i had to make a "quick" stop by the parts store and i came here. She would always say "oh god, we're going to be here for an hour" and i would always respond to the idea that "I already know what i need, it'll be quick, I swear." Low and behold, i don't know why it took me so long to realize this, but she was pretty right. I started to notice that i would come in here, stand in front of the counter and be treated like i wasn't even there... All the freaking time. It was actually pretty awesome how it played out the same way every single time i went. On my last actual visit to this particular store, i even called 15 minutes ahead of time to have the guys cross reference me a number on a radiator hose that they, by the grace of God, just so happened to have. The guy asked me for my name and phone number which I graciously gave to him... Only for me to show up 15 minutes later to be told that nobody had pulled the part (while the guy who took my name and number stood right next the other guy "helping" me). When i told the guy that i had just called and asked them to pull the part (that way my wife didn't have to wait for half an hour as usual) he just arrogantly said that he got busy. I guess he was busy leaning on the counter having a casual conversation with another customer. Anyhow, to make a long story a little less long. The last straw for me was whenever I called to check and see if the flywheel that I may have previously purchased at O'Reilly's was still under warranty and was pretty rudely and unnecessarily confronted about why the flywheel may or may not have malfunctioned. (You know what? I'll just say it, he was being a little [underline little] f'ing prick) This particular employee proceeded into telling me, without even seeing or hearing the actual problem, that the problem wasn't the flywheel, and that he's not going to warranty it until I take it off and bring it up there and he has a chance to inspect it. What? I guess he's an expert in the flywheel business?? So after a civil exchange in words I told him I was just going to go ahead and call AutoZone and continue taking my business there as I had done for the past few months or so after the radiator hose incident (and a whole slew of incidents leading up to it). I called AutoZone and it turns out that i had actually purchased the flywheel there. They told me to bring it on up, which i did and it was replaced. No questions asked. That said, I think I'll continue not using O'Reilly's anymore.

Chris was amazing! He helped me with a battery issue and was very professional and knew exactly…read morewhat to do to! Will definitely be back!

Had a battery/alternator issue. Issued resolved because of the OUTSTANDING customer service…read morereceived from Marshall, Hemi, and William. Great teamwork gentlemen. Would absolutely return if needed.