Nice, clean. And after they moved my room, quiet. The first room on the 6th floor near the…read moreelevators was supwr loud and had vibrating walls from the hvac on that floor. It literally shook the walls and floor, constantly.

Hm, someone else said location is everything and it really is for this hotel. Otherwise, it's a…read moresupposed 4-star with mediocre (sometimes rude) customer service and a lot of not maintained areas including facilities and room. Pros: -location inside San Antonio Center in MV -fairly new I hear Cons -everything else, including: -staff who spread hate on their customers (ex. How many K-cup pods do you need THIS time? since we had no decaf in our room) -unprepared (ex. no spare bedding for sleeper sofa in room) -unkept (ex. cushions lying around pool) -unmaintained (ex. exposed pipe cover is detached from wall) -Bee Kind bath amenities smell like lemon cleaners -room layout is not as shown on the online "3D tours", which I can understand but still disappointing

I enjoyed my stay here. Was really affordable and pretty clean. I liked how I could order…read moreeverything via the TV. The robes were super comfy. Maybe the comfiest hotel robes i've tried actually. I also liked the service here. Everyone was nice & patient.

Thanks to Ariana, the property supervisor, I was able to get this issue resolved!…read more I give her 5 stars alone for her communication and effort however, upper management does need some work so it's overall score is still low.

The restaurant here is the best !!! As a pancake connoisseur , these pancakes are AMAZING ! No…read moresyrup required , but the syrup will make an even better treat ! I love the eggs , sausage , and bacon . Best breakfast in the area . This is the 3rd time I e come for breakfast and I consider this a hidden gem !

We have stayed here more than once it's become our go to place to stay for concerts or events…read more Price is always fair and the hotel employees are always very kind and helpful. The rooms are clean spacious and they are also a dog friendly hotel if I'm not mistaken. They have a nice pool and outdoor seating area. The bar is an airstream that is super adorable and they have a ton of open areas to play games or just relaxed. It is tucked away in a corner away from things. I love that but for many it might not be ideal. The restaurant is a different story I am not sure if they are ran by the management but this is my review for the hotel and stay. We will def continue to stay here!

Stayed here for two nights while moving my college freshman (I'm now officially an empty nester!)…read moreonto Stanford campus, and while the accommodations themselves were quite satisfactory, there was a recurring issue with our room keys failing to work that took away from the overall experience. To be fair, each time we had to go back to the front desk to get one or more of our cards rekeyed, staff was quick to do so. In general, service at the hotel was great, including valet parking charging our Tesla for us. Pro tip: use the app (Hotel Citrine is part of the Marriott Bonvoy program) to make requests and get fast responses - it's very efficient!

Hotel Citrine is a chic, trendy hotel accessible via the Marriott program. It has a tiny pool but…read moresurprising popular with locals looking for an urban getaway, afternoon kids / family fun outing. The pool connects with an indoor/ outdoor dining area - perfect for a drink (a glass of bubbly perhaps) plus a small bite. The bar area also has free Equator (local North Bay beloved coffee) for patrons. The rooms are small but efficiently designed. Modern design with some mid century modern style metal bars, decors, and motifs. Front desk sells glass bottles of Evian water if you want to have something fancy. It is not quite in the Stanford part of Palo Alto but is a quick uber ride or a drive away. Perfect for reunion, campus event or silicon valley tech events. We stopped by for a staycation. Loved it. Beautiful, boutique, well designed, also minimalist, efficient - perfect for a business trip

This is beautiful hotel that I've stayed once a few years ago. I remembered that the room was clean…read moreand modern. Not a fan of valet parking, but it is what it is. Staff here are friendly and nice. Restrooms are clean and modern! Last night I came for the jazz night in their lounge. It was Terrigal and Tamara that were performing, and they sounded lovely! I truly enjoyed the music for the night. My gal friend and I first sat at a sofa nearby the stage, and we kept smelling farts. Someone nearby kept letting it rip. Not okay. Eventually halfway through the jazz night, we relocated to a couch towards the back where there was less people. But then the people who was sitting close to us followed and sat on the couch next to us too. Lol We both enjoyed a glass of wine, and it was good. I definitely recommend coming here for their jazz night. It seems to be happening every other Friday. Since one of my girl friends couldn't make it last night, we'll be coming again for the next jazz night on March 27th. :) I definitely recommend parking on San Antonio to save the $10 valet parking fee!

In the lounge, they have live jazz on Some Fridays 6-8. Tonight they had Terrigal Burn on keyboard…read moreand Tamara Dunn on vocals. The quality of the musicians was great. But the acoustics of the room are terrible, and the sound system provided by the band was sub-par. This is yet another case where the construction skimped on acoustic treatment. Because of the bad acoustics, I don't think I would recommend the jazz nights. If you go, you can either pay $10 for valet parking, or you can park across the street on San Antonio Road and walk over.

Just had one of the best hotel experiences ever at Hotel Strata in Mountain View! It's family-owned…read moreby Mr. Patel and his wonderful family, and you can feel the love and pride in every detail -- from the warm welcome to the spotless rooms and top-notch amenities. Our room had a Toto bidet, heated floors, blackout shades, plush bedding, and even complimentary snacks and drinks -- features that many 5-star hotels don't even offer! Mr. Patel and his team truly went above and beyond to make sure we were comfortable and taken care of the entire stay. If you ever find yourself in the area, skip the chains and stay here. You'll be treated like family. Highly, highly recommend!

I won't stay anywhere else when I'm in Mountain View. The rooms are really nice, with so many…read moreamenities you won't find in other places, including tons of options for the customary breakfast, bikes to borrow, heated bathroom floor, bidet, slippers, etc. The staff is genuinely nice, helpful, and thoughtful - when my coworker had to stay there for a month with his wife and baby, the staff brought their baby a gift every day. In every way, they go above and beyond!

Solid hotel choice. I stayed there now 3 times for work function and never had any issues. It's…read moreaffordable and has breakfast included with your stay. Seeing a lot of tech people staying there as well.

Decent. To go down the list of what's important:…read more -Check in was fast and easy - can have a digital card on phone -Room was as expected -Clientile was mostly those on business trips -Has continental breakfast tho very bare bones -Walking distance to many cool restaurants/area Cons: -Crazy high pricing considering the amenities, breakfast, size of room and class of hotel but then again, everything else was also expensive in this area. But yea, decent, not anything special.

Super friendly staff, from front desk to housekeeping. Room was great for our overnight stop,…read morestarting a cross-country road trip. Bed was comfortable, complementary water bottles, strong a/c, everything worked well, and reasonably priced.

My son and I stayed here for a week last month and really enjoyed it. The staff was so nice!! I…read morereally felt like they cared about our happiness and comfort during our stay. The room was clean and comfortable. Even though we were on a main road, it was very quiet and relaxing. The pool was very nice and perfect place to relax on a hot day. I would definitely stay here again.

This is my go-to hotel when I am visiting my daughter at school. I even have a favorite room if it…read moreis available. The front desk staff is amazing and friendly. Breakfast is always tasty. Free parking is available even when it's a busy time. This is where my family and I will stay for graduation next year! I would not have it any other way.

This review is for Hilton corporate policy that affects my experience asa #Diamond member…read more 5 Location: close to the VA Hospital and plenty of restaurants 5 Hotel spaces: clean and orderly, decent breakfast 5 People: excellent service and attention to customer needs and feedback both via text and in person. 1 Value: the worst. We have stayed here for more than 10 years and the recent price changes are outrageous. Couple that with the reduced perks for being a Diamond member and it is the primary reason I seldom stay here anymore. With the new Diamond Reserve, the perks for Diamond are nearly worthless two mini bottles of water? Really. I understand profit margins but this is ridiculous. You have undermined you loyalty program in my eyes. I'll shop around when staying in the area.

The front desk man who checked me in took really good care of me and was very kind. His name starts…read morewith an M it's hard to remember but I think it's Mirki forgive me if I'm wrong but his smile and friendliness made my one night stay a very pleasant experience. He had such a kindness about him give that man a raise $$$$!! The valet parking man who also brought my luggage up to my room was kind as well. My room was nice, great bathtub and of course the bed was a dream and I slept better than I had in a month! Next day went to the spa. Clean zen and great tea. Overall 10 stars I will be back!

This is for the High Tea. Overall, it was lovely. The…read moreservice was terrific. However, it did not live up to the photos on their website. The food was good. The initial savories were yummy, but I don't think that I can appreciate all of their fanciness. I don't like caviar. Ricotta tartlettes were fine. There was some sort of mousse thing that was ok, but I didn't like it much. The gougères were my favorite. The second row was cucumber sandies, chicken on croissant and lobster on brioche toast. All were excellent. I don't like caraway though, so cucumber sandies weren't the best. They bring out a warm scone when they bring out your second tea selection (you get two). The scone was not great. Just give me a plain scone and let me slather it with yumminess and I am a happy gal. This was cranberry thingy that was just ok. Desserts were good. There was some sort of chocolate thing that I enjoyed. The mini pavlova was my favorite. There was some sort of quick bread with zingy curd on top. It was ok. Then there was a moussie thing that was just ok. I don't know what it was because the online menu Does Not match what they give you. I understand that they change it, but it was a little deceptive. The ambiance was NOT relaxing. The setup up is in their café, which is next to the lobby. I didn't expect to be sitting in the lobby. In the photo you can see the front desk.