Recently renovated from. comfort Inn, this is one if the nices HIE, that I have stayed at. Very nice suite, clean and everything is new. Showers are large, with tub. . Large lobby, eating area and indoor pool. Hottube was niceand hot Friendly staff as well. This is my new place to stay when in town. read more

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We had a great stay. Check-in was quick and easy. Parking is plentiful. We liked the location in proximity to food and nightlife. The room was comfortable and clean. I like to sleep in a cooler room but couldn't quite get the room temp to cooperate. No matter what I tried to set it at, it was just a little warm for me but for most people it would've been comfortable. That was probably my only complaint during our stay. Breakfast was delicious! The cinnamon rolls were absolutely the best I've ever eaten! Did not expect them to taste so great!! We actually came up after breakfast was technically closed but the lady was cleaning up and allowed us to take what we wanted. That was much appreciated since we were trying to get on the road. I would definitely stay here again. Now that I know the location, it would be prime for a Springfield Cardinals game! read more

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I stayed four nights and was extremely satisfied and was very puzzled by some of the negative comments left by past guests. There was plenty of parking, the grounds were very well kept, the staff was very friendly and professional, check-in was quick, and the outside noise level was very low making for nice uninterrupted stay/sleep. The hotel common areas were very clean, well lit, and very inviting--the lobby was large, clean with plenty of seating. Complementary freshly baked cookies were made available in the evenings, and flavored chilled water and coffee was available at all times. They even had a small "store" that was stocked with sodas, snacks, and had a good selection of microwavable foods available for purchase. There were two large elevators that clean and fast. Their small workout room was very clean, air conditioned, had a treadmill, two elliptical machines, yoga equipment, and a television. They also supplied towels and there was a water fountain and bathrooms just outside the room--very convenient and much appreciated. The swimming pool area was big and looked very clean, although I did not get a chance to try it out. The breakfast area/great room was large, clean, and very inviting complete with a large television, fireplace, and a full wall of windows that looked out onto the swimming pool patio. The breakfast was the standard fare for these type of hotels, not that I'm saying it was bad--it was actually very good. I nice choice of fresh fruits, Danish, dry cereals, breads, yogurts, milk, juices, and hot items including pork or turkey sausage, cheese or veggie omelets, as well as cool little machine that made fresh pancakes that were very delicious! A different selection of hot food items was offered each day. My room was very comfortable, clean, and had everything I needed including shampoo, conditioner, hair dryer, coffee pot, and great WiFi. The halls were well lit, wide, and very clean. The ice machine was clean, and there was a coin-operated laundry room available for guest use on the same floor. I had no issues during my stay and would highly recommend this Holiday Inn location if you're in Springfield without hesitation. I feel I received great value for my money, and the location couldn't be beat! I look forward to my next stay. read more

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My first time here and I'll definitely be back when visiting Springfield. It was a good value at around $100 on our corporate rate. The beds and bedding was very comfortable. There isn't a closet in the room, simply an FYI. But the room is clean and functional. Also this spot is right next to baseball stadium for the tripleA ball club. Oh, I almost forgot! There is a Steak and Shake , classic Takhomasak, open 24 hours right out your front door of the hotel!!!! I was too full for a late night shake and burger.....but next time. read more

Forgot to check if this was a newer one - I don't think it is. I am a big fan of HIEX's but I prefer to stay at the ones built within the last few years. Great location and friendly, though. read more

This location and I started off on the wrong foot. This was the highest priced of all the Holiday Inns I've stayed in so far on this trip and is the only one that didn't have a room with a king sized bed. No, I didn't really need a King, but I wanted one. This one also had no mini fridge or micro wave. It did however have a massive 25" CRT type TV and a two cup coffee maker with enough coffee to make, yep...two cups! The air conditioning controls were set to only go so far to not allow one to get maximum cold air. That was not appreciated being that it was 103 degrees outside, it took a good 20 minutes for the room to finally feel comfortable. Unlike the other H.I.s where they'd hand you a free bottle of cold water whenever you asked for one, this location had bottles in your room for $3...WTF??? They had one bar of soap and in the bathroom and the towels were like High School gym class. Their complimentary breakfast was good just like the others. I guess $130 gets you something. I didn't like this place and it obvious that these hotels are franchises! The proof is in that some treat you like you're important and others like you're lucky to have them! read more

FNot a happy camper.. ( that's what I might as well be doing) first I come here from Virginia and when i go to check in they tell me someone already checked in under my name.... Um no. I'm traveling alone and no one knows me here.. So then she gives me another room.. A crappy one that's small with no fridge and smells like ass.. And feels dirty. So I call down to front desk.. Ms fake nice acts like there is nothing wrong and I tell her I am concerned about who ever has my room.. And she tells me she checked and there is no one in it.. Strange right ?.. Then I look at my bank account and see that the holding fee was taken out twice at two different times.. So I call again and she Says there must be something wrong with my bank.. No. There is not.. Very sketchy. I will be speaking with the manager First thing in am... Update... Spoke with manager Mathew.. Great guy.. Give him and his customer service 5 stars. read more

this is a very minimalist hotel. Little did I know when I made my reservation, that room service is every 5 days. That means that trash piled up in the room, they only give you half a roll of toilet paper, 1 bar of soap, no change of towels or bedding. You make up ur own beds, they only supply u with 1 day of coffe, , you use your card to get into the lobby, even during the day. Sometimes it worked, sometimes it didn't, and there would be a group of people waiting to get in. If you ask the front desk for a request, I was told they couldn't do it, because they only had one person working the desk, no maintenance men, and a cook for the take out breakfast. Will not use this chain again. read more

Clean lobby and friendly staff. I was upgraded to a suite (321). The room was okay but had existing water damage to the drywall ceiling. It appeared they tried to repair it but it was pretty visible and was my view for the night before I fell asleep. The shower had mold within the caulk of the panels above the tub. Yuck. The AC was a wall unit and noisy on high setting. It is close to restaurants, gas station and a Walgreens. read more

Might be the friendliest hotel staff ever encountered. The breakfast crew were especially pleasant. Big servant hearts here. I left off the fifth star because I would have preferred a different area with less noise (maybe college student traffic?), and a safer feeling area. read more

I would have given 5 stars, but we were not able to receive good water pressure and temperature for a hot shower. Facility was clean - breakfast food was fresh. Friendly staff. Close to restaurants, a drug store, grocery and gasoline. The location is close to Missouri State Univ where my child attends. Easy and free wi-fi - comfortable seating, beds, bathroom. read more

Great place to stay spacious and parking wasn't bad. Great service very helpful, and right. Ext to a CVS. Springfield was a beautiful city !

It was okay .... a little worn out and dated. Bed was fine. Strong cleaner smell in the room and the hallway. Relatively quiet, could hear some of the traffic noise from the street. For $150 I've definitely had nicer accommodations. So overall for one night it was okay, but overpriced. read more

Such a great hotel in Springfield! It was spotless and the breakfast was fantastic. The hotel pool was also warm which my children enjoyed. A great place to stay when visiting the WOW aquarium! read more

Great renovated look. Free WiFi and breakfast. Friendly and caring employees. A comfortable bed and a nice, clean bathroom. What more could you ask of a hotel? The placement in town is great, and the building is very fresh. I really have no complaints about this hotel, I'd definitely come back. read more

The Q Hotel & Suites - Great room, and great service. Very comfortable feel and good placement in the city. - Hotels Near Me - Springfield, Missouri

Staff at this location is courteous, professional, and effective. Check-in was pleasant and quick, and breakfast was fresh and constantly being checked and refilled by the person in charge. Our room was clean and worked well for us, though I always feel the beds and pillows are on the soft side. Overall, good experience, no qualms with this place. read more

Great rooms. Big tubs. Free wifi. Free breakfast!

Surprisingly nice hotel. I walked in and was impressed with the cleanliness as well as the helpfulness of the staff at the desk. The room is good with a very comfortable bed. They also have a few cardio pieces to work out on in their gym. The pool wasn't open due to the season, however it looked very nice. Also, I always like the free internet. read more

We stayed here the weekend of Memorial Day. We came in for my sisters 21st and stayed Fri-Sun. The location worked out perfect because she is an intern at the Cardinal's stadium so the walk was perfect and not having to worry about a DD was a plus! The suite room we got with 2 queen beds and a fold out couch was perfect. The size worked well for 4 adults. There was plenty of room to put our things. Unfortunately the pool was not yet open however the patio was nice to sit on and have drinks before going out. We did get told that IF we were being too loud that we were going to be asked to go in... I think the warning was a little unnecessary and could if it was important for him to tell us, it could have been done in a WAY nicer way... He said these exact words "hey guys, about 75% of the hotel faces you so when I get a complaint I'm gonna ask ya to go in. SO yea" and I proceeded to ask him if he had any yet... and of course he didn't... because we weren't being loud. This kind of pissed me off... We are enjoying the weather... and not by the pool. On top of that, I may have understood a bit more if it was a bunch of 18-21 year olds, but there were 4 of us including my 50 year old parents... WHATEVER. The hotel itself was very clean. The breakfast was lacking a bit and it seemed like they were having a difficult time keeping it well stocked. When my aunt and uncle arrived (there are 3 in their family). They had given their room to someone else... and they were stuck with 2 rooms... AND they made them pay for both rooms. Correct me if I am wrong but you don't really over book a hotel room and then when it is your fault, it is not at the customer's expense... right?? Overall the cleanliness of the hotel beat almost everything. The lobby and halls were large to get all of our things through and it was probably one of the nicest Holiday Inn's I have been too. - For this, I will give 3 stars. read more

Always great staff and very clean. The free breakfast is great. Close to downtown and the stadium.

The staff were great and friendly. The room itself was fine. During the night, the plumbing was extremely loud and kept waking us up. We did not get any sleep. The shower had no water pressure, I am guessing there was a plumbing issue. We told the front desk in the morning and they told us the manager would contact us. No one did. After several days I called. We were hoping to at least get another night comped since we had to cut our trip short due to having no sleep. She said she went up to the room and didn't hear the problem, as did the maintenance worker. She offered points on the card. I felt as though they thought I was lying. She said if it were reported at the time they could have switched our room. It was 2 am and on! We were trying to sleep. We didnt have the energy to pack up our things and move rooms! I am a single mom, I dont get away much. We were planning this for months. I am very disappointed in the way they handled this. The very least I expect from a hotel is a room to SLEEP in! They should have made this right. read more

As a military family we have traveled from the east coast to west three times and have always stayed at Holiday Inn and affiliates. We are on our fourth such trip and stopped at this hotel in Springfield MO. We travel with pets and totally understand a non-refundable pet fee. That being said a $75 non-refundable pet fee was a complete shock upon arrival. While the hotel site did mention the fee (as they all do) $25 is the most we have had to pay. To say I am upset is an understatement. I will be sure to pass on this bloated fee when asked where to stay on cross country moves. Sent from my iPhone read more

Stopped and stayed here while traveling route 66. Was impressed by how clean it was but mostlt by staff. Front desk not only set us up with a room quickly but asked if we needed any restaurant recommendations before I got a word out. Was able to give us a couple great recommendations based on what we were in the mood for. Although we only stayed a night it was an awesome experience. read more

My stay started off bad when I had to wait 10 minutes for someone to come down to the front desk to check me in. My hotel had nice decor, but my shower stall had surface mold. The most disappointing part of my stay was the noise level, my room had residential grade windows that let in a lot of road noise for National rd letting in a lot of street noise. Furthermore, there wasn't much soundproofing allowing lots of noise to come into the room from the hallway. read more

The hotel where no one really cares and they let you know it. Major disappointment on my last stay. Front desk staff were unfriendly and seemed bothered that I was there to check in. My room didn't have a fridge and a microwave as I had requested room even had burned out light bulb and just looked neglected. After complaining I finally got another room with a fridge and microwave. However the tv remote didn't work as the batteries were completely corroded. Again another trip to the front desk over something that was neglected. The iron in my room was also cracked and leaked water. I was tired of complaining so I did even tell them. It was easy to see it was broken but apparently no one cared to replace it. Finally the free breakfast was bad. I stay at Holiday Inns about once or twice a month. This one had the worst food of any. Pretty much the same food day after day and it all looked like it was reheated from the day before. I so want to be able to like this hotel as I love the location and have stayed there many times. I wonder what's going one with this place? read more

We requested a room away from the elevators, when we booked it. We were told all rooms were booked and could not change room. It was noisy and for wheelchair accessible. We found that odd, when we went to the pool area. A lot of rooms looked empty. The pool was kept cold. There was another incident at the pool with another family and the staff was not to helpful with their situation. Overall I can't say I would recommend this hotel. Our experience was not suited for a four star price hotel. So we give it three stars. Also because it is supposed to be pet friendly and child friendly. We didn't see any accommodations for either.. read more

The staff here has been great. And the amenities are decent but I'm going to have to do my review based solely on the fact that I'm laying here in bed listening to the people above me walking back-and-forth, back-and-forth, back-and-forth, back-and-forth, back-and-forth, back-and-forth. This building is made of cardboard and so if I ever have to stay here again for business which is very possible - I will insist on staying in the 4th floor. Also there's a baseball game going on in the stadium right next-door and even though it will probably end at 10 PM, I'd kind of like to relax right now at 9:30 PM read more

I am exhausted and I have to drive all day for work tomorrow. Why am I exhausted you ask? Because I stayed overnight at the Holiday Inn Express on St Louis. The staff is great but everything else sucks. the mattress is cheap and flimsy, the pillows are two-stories tall so if you are a stomach sleeper, too bad. The floors and walls are made of cardboard so I can hear the people above me walking until all hours of the night. The person above me has gotten up twice to use the bathroom. Yes...I can hear their toilet voiding every time they flush. It is 2 a.m. Oh, did I mention: I AM AWAKE. The AC blows out cold air at .4 miles per hour. I don't usually gripe about decor but you can tell this place was decorated in 1992 and not since. The building is not fresh and the shower head looks like it hasn't been cleaned in 25 years plus the spray is all wonky. There is mold in the shower and it looks like someone patched up a huge part of the wall near the bed, from floor to ceiling. What happened there? Mold or water damage? Everything in this joint screams OLD CHEAP DUMP and I bet you paid $130 a night, didn't you? Again, It's 2 a.m. and I've taken some simply sleep but I can already tell my back is going to kill me tomorrow because of this mattress. So....won't be getting any sleep tonight! who CARES about free wifi when ur sleep-deprived????? dump dump DUMPPPPPPPPPP. read more