I loved our stay at Bailey's Hotel! We stayed for 5 nights while vacationing in London from the…read moreUSA. We booked the Double Deluxe room, which came with a bathtub as I requested. The room was a good size, clean, and had a king bed -- a nice touch since that's what we're used to in the US. I will say the pillows were a bit flat and the beds weren't super soft or plush, but overall it was cozy and comfortable. The hotel itself is beautiful and literally steps from the Underground, making it very easy to get around the city. Overall, I would definitely stay here again -- a great mix of comfort, convenience, and charm!

I enjoyed a 2-night stay here as a solo traveller in September 2023. A big plus is the location in…read moreSouth Kensington (across from the Gloucester Road tube stop) with nearby stores, restaurants, coffee shops, and supermarkets (Waitrose market is just inside the Gloucester Arcade next to the tube stop). It's also a 10-minute walk to the Victoria & Albert Museum and about a 15 minute walk to Kensington Gardens (a lovely public park). Lots of pluses. 1. First, it's a historic, elegant Victorian hotel built in the 1870s and restored in the 1990s. The nicest part of the hotel is the grand interior staircase. One plus is that an elevator (lift) is available if you're staying on the upper floors. 2. The rooms are clean and tastefully decorated with a small desk. However, the classic double room is quite small. I stayed in Room 137 (overlooking the tube station) and it felt like a studio apartment in New York City). If you don't mind cozy spaces, this is a good option for a short stay. 3. You have a simple temperature control gauge in your room next to the front door. If it's a hot summer day, be sure to turn up the A/C. In London, I noticed folks tend not to use A/C as much as in the United States. There were a few minuses as well. Given the small-sized interior rooms and bathroom (well-designed but tiny), I don't think it's great for families (with kids) or large groups. Also, at check-in, the hotel staff could be clear about the 50 pound deposit for incidentals, and explain that you need to put your key in the slot near your hotel room door to activate all the lights.

My husband and I stayed here for 8 days during our second trip to London, which was also a bit of a…read morebelated honeymoon, and I truly cannot praise this hotel enough. From the staff and location to the atmosphere and overall experience, everything was wonderful. Our room had the most stunning view of St Pancras. It was genuinely magical, especially at night. The room itself was perfectly sized and had such a cool aesthetic--very '60s mod meets the new millennium. The location was also the best we've experienced in London. We stayed at two other hotels during our previous trip, and having St Pancras/King's Cross station literally steps away made getting around the city incredibly easy and manageable. The hotel is slightly removed from the busiest tourist areas, which we loved, but the neighborhood still had plenty of energy and gave us that ideal London atmosphere. And then there is the lovely staff. Not a single day went by when we didn't feel completely welcomed. We were always greeted with genuine smiles, and everyone was incredibly accommodating with any needs or preferences we had. I especially loved getting to know Jack at the front desk. He was absolutely fabulous in every sense of the word--a true treasure and such a memorable part of our stay. He knew the area incredibly well, and when I mentioned that my local friends and I were going to a West End show, he had so much insight to share. Chatting with him was genuinely one of the highlights of our stay This hotel became such a special part of our London trip. We were already talking about returning before we had even left, and I truly hope this was only the first of many stays.

When I booked The Standard, I was not aware that the default appeared to be a "no change, no…read morecancellation" policy. Apparently once they have your money, they aren't giving it up. Anyway, my flight was set to get in one day later than planned, so I approached them to reduce my stay by one day. They were uncooperative to say the least. Didn't answer the phone; when they did, they left me on hold for extended times and generally did everything they could to be uncooperative. When I took my concern to Hotels.com, they got the same treatment, trying several times to get The Standard to engage and end up with a satisfied customer. As I get to the UK once or twice a year, and in fact, I was returning back to London in a few days, they could have doubled their sale on me. Instead, I returned to my longtime favorite, the Crown Plaza, and am making this post to warn other travelers. If you need to communicate with these folks once you have booked, good luck. That's why my next and future trips to London I will be staying elsewhere.

I was approached on social media by a company that had been hired by Z Hotels to post fake reviews…read moreon Google etc. They offered to pay me for each 5 star review I write. This practice is clearly illegal under UK law and violates Google's usage policies. I would never stay in a hotel that needs to illegally hire people to write fake reviews to persuade people to come! This clearly casts doubt on any 5 star reviews this company has online.

My husband and I stayed at the Z hotel Gloucester Place for the first week in August and cannot say…read moreenough good things about it. There was a problem with our room at check-in, but they promptly resolvedthe issues and we could not have been more comfortable. Very accommodating in every possible way, the hotel is very clean and the location worked really well for us.

Afternoon Tea at Amba Hotel in The Terrace. Lovely…read more Very pretty hotel. Welcoming reception staff as well as those in The Terrace restaurant. Well spaced tables mean you don't have to yell to be heard & it's still cosy. Nice view too. Our food selection was well catered because I had 3 vegetarians in the group as well as 1 who doesn't eat cucumbers. Seamless service & we didn't get rushed out either. We'll defo come back! Thanks to the entire staff at The Terrace for making us feel so welcome.

I stopped at this hotel to see if they served afternoon tea and scones. I didn't want the full…read moreservice, just hot tea and and a scone on a rainy day. The hostess greeted me so warmly and said I can do the modified version and it would just be about 6 British Pounds. A whole tea service usually costs at least 30 pounds in most places. The waitress, Martinou, delivered me excellent service. I only wanted one scone but she gave me 4, plus the clotted cream and jam and a little cake. I was literally treated like a queen there. She boxed up the remaining scones and threw in some extra tea bags to take home. She gave a coupon to come back, but unfortunately it was my last day in London. I would love to go there again.

When I arrived, there was no bellman, so I had to drag my luggage up the stairs. My first…read moreimpression was how beautiful the hotel was and it's in an excellent location. I'm Hyatt globalist and there were lemon cookies in my room. The breakfast is good. They have a buffet, plus you can order a hot item from the menu. One of the days my room wasn't cleaned, so I called down to the front desk and they said "was your do not disturb on?" That question annoys me so much. No it wasn't and I just want my room cleaned. They add a discretionary 5% service charge to the room rate, which you can ask to remove at checkout. I've never seen that before and didn't like it. I'm fine tipping as you go for service in the hotel, but 5% of the room rate is high. I had lunch in The Parlour and it's a cute restaurant and the food was good. My experience at The 40 Elephants was not as good. I was served right away and liked the bar snacks they brought out. But after I got my drink, there was zero service at my table. When I was seated, I asked if they serve food and they said yes, but then nothing. They were waiting on the tables around me, so I don't know what the problem was, but I never ordered food and just left after the one drink. I actually had a hotel credit to use and I didn't even spend it because that's how I was going to use it. That was the only true negative service that I had at the hotel. There was an automatic 5% gratuity on the bill and that was not deserved.

Prime location for traveling in London…read more My family and I arrived in London around 2PM and I received an email confirming our rooms were ready prior to our arrival. The typical check-in time is 3PM, so I was pleasantly surprised. Check-in was smooth. They mentioned two out of three of our rooms were upgraded without extra charge, but comparing my room to my parent's room, they looked the same. The only upgrade would probably be the free tin of biscuits from Cartwright & Butler. I requested to clean my room twice during my stay in London, but the staff would knock on my door each night asking if I needed anything. This level of service is something I haven't encountered, which exceeds my expectations. As for the room, it's a bit small. The rooms smell a bit musky in both my room and my parent's room. The bed was too soft and my body would sink into the mattress, which wasn't the most comfortable feeling. The hotel's gym was fully equipped with smart watch syncing features and water bottles. They had a rower, an elliptical, two treadmills, a weight machine, kettlebells, and dumbells. London is expensive, but if you want a convenient place to stay, Great Scotland Yard Hotel is a good choice.

We had an early flight into London but the hotel wasn't able to check us in early. However, they…read moreallowed us to keep our luggage in storage until we could check in. We got a family room (2 adults and 2 children) and the room was very roomy. Shampoo and soap were supplied in large dispensing bottles. I'm not sure if this a European thing but they had a towel warmer that I absolutely loved! Thankfully we were just one floor up and our room was near the stairs. Otherwise the layout of rooms was somewhat confusing. Rooms were clean and beds very comfortable. I'm lobby, they always had 3 different flavored drinks. The computers in the business room had issues Location-wise we were happy. Close to Natural History Museum and Kensington Palace/Hyde Park. Close to Gloucester Underground. Lots of restaurants, grocery stores were nearby. I'd definitely recommend it.

I was satisfied with this hotel, but I was hoping for a bit more from a Radisson Blu property…read more The hotel has very narrow hallways. This is makes strollers a huge hassle, but I sort of expected it in London since many buildings are old. Just be aware. There are several stairs to enter the hotel, and there is no ramp. The hotel staff or passersby were always happy to help us without the stroller as needed. Much about the hotel was great. Great breakfast, clean rooms, and a friendly staff. But there was just a lot of inconsistency. The rooms are equipped with coffee pods machines. Fine. But it was like pulling teeth trying to get pods each day. The first two days, housekeeping did not replace the pods at all. Each day after that during our week-long stay, I left a note asking for more coffee pods. One day, I got one pod. The next two, none. Ridiculous. Our key cards deactivated almost every day. This is another huge hassle when you have young ones with you because you have to tell through the narrow hallways to go back to the front desk and get new cards. One of our rooms was a premium room in order to accommodate a crib. The arm rest of the couch was broken. I would stay here again because it was a decent value in January given the location. It is just a 5 minute walk to the grocery store, pharmacy, and Piccadilly Line, and less than 10 minutes walking to the Nature and Science Museums and Hyde Park. Just manage your expectations and you'll enjoy your stay here.

This is a sleek and modern hotel! The room we had with 2 beds was huge. Lots of space. The bathroom…read morewas sizable as well and had a large tub! The service was really good. I was escorted to my room and a staff member showed me all the ammenities. They had a ghd hair straightener and Dyson hair dryer!! They delivered my bags to the room. We had champagne on arrival! The onsite restaurant Luciano's was solid. Great central location. A short walk to Covent Garden. It was a wonderful stay. I recommend it.

We thoroughly enjoyed our stay at ME by Melia. Location was perfect, very close to Covent Garden,…read moreChinatown, tons of cafés, restaurants, shows, and more. When we arrived we were greeted by a friendly employee who escorted us to the reception area and provided a glass of champagne. Our room was bigger than we expected as we had been used to smaller European hotel rooms while traveling. Even though we faced a busy street, the noise level was very minimal. The restaurant, Luciano, had a great breakfast selection as well. Very happy with our stay here, wish we had spent more time in this area! Highly recommend this hotel.

Pros: convenient walking area to the station and to a lot of the attractions for tourism. If you…read morebecome a member for free you get wine and cheese plate and coffee everyday which is great. Cons: bed is not soft, super small (expected), shower doesn't drain well so will flood a bit, walls are thin you can hear others showering, AC or something makes random loud noises and I couldn't sleep.

If you are on a budget and looking for somewhere to stay in the center of London, you might…read moreconsider the Z hotel. My experience was positive overall, however there were a couple of problems which prevent me from giving it my full recommendation. The good thing is that these are correctable issues. Starting off with the positives, the staff were friendly, hardworking, and accommodating. Also, the location was great. It is located right by the tube station and it is walking distance from a lot of great restaurants and sightseeing locations. My room was very small. Since it is a budget hotel in London, this was expected. It was fine for me but if you are 6 feet or taller, I would definitely recommend upgrading to a larger room. The room also did not have a window - but I do not mind this since I enjoy being able to make my room pitch black at night. There were two main issues. The first was that the air conditioner had a musty smell to it. If the air conditioner were replaced the room would feel a lot more fresh - I think this is a simple fix. Also, the shower temperature fluctuated from hot to cool occasionally. If management were able to fix these issues it would make the hotel a lot more appealing.