I stayed here last weekend as I was attending a wedding nearby. The hotel is located out the back of the Stratford centre, opposite the asper casino. When you arrive take the elevator to the 3rd floor to get to reception. On this floor you'll also find the bar, breakfast area, gym & the terrace. The staff at the desk were helpful and I got checked in quickly. I didn't have any need to interact with the staff until check out ( no breakfast, no queries, no problems) so I can't say much more about them.
I received my key card, which also works in the lift (you can only access the 3rd floor & the floor you're staying on). I found my room to be modern, with all the mod cons you'd expect (kettle, iron, TV). The bathroom was well fitted out with Porcelainosa units. The only issue with the bathroom is that it might be a little cramped when taking a shower if you're a particularly tall person. The beds came with a selection of pillows, the mattresses were firm, but not hard.
Overall the hotel is a good option should you wish to spend a weekend shopping at Westfield. It's only 5 mins to the train station & another 5 to Stratford town centre, so it's ideally located should you be worried about dragging a bag full of purchases to the station. read more