This place is a hidden gem! When we pulled up it looked like a renovated motel. Where your car is…read moreparked out in front of your unit (think old school 1950s. But the front desk, Kristen, had such a cheerful welcome for us. She provided information on where to eat and they even rent bikes for free to use across the street at a river front park. The room was very clean and completely remodeled. The complex was quiet and beds are extremely comfortable. In the room they thoughtfully supplied tea, coffee and filtered water. Fire pits are available depending upon the weather/season. So my initial impression upon arrival was completely turned upside down. This was a fantastic experience. Check out this place!

Careful with booking here, because your rate quoted (before tax) is lower than the rate charged…read more(before tax) to your credit card, which is ultimately modified based upon room availability, not your quoted rate. Seems like an aggressive policy to be aware of, as this becomes your security deposit, which you forfeit with a last minute cancelation, at the higher rate with sales tax included.

My stay at the Oxford Hotel in Bend was absolutely outstanding--easily a 5-star experience from…read morestart to finish. What truly set it apart for me was how incredibly dog-friendly they are. Traveling with a pet can sometimes feel like a hassle, but here, it felt like my dog was just as welcomed and pampered as I was. From the moment we arrived, the staff greeted my dog with genuine warmth, offering treats, a cozy dog bed, and even special amenities that made the stay feel thoughtful and personalized. It wasn't just "pet-tolerant"--it was truly pet-celebrating. The attention to detail made a huge difference, and it was clear they go above and beyond for guests with furry companions. Beyond that, the hotel itself is beautiful--modern, clean, and incredibly comfortable. The rooms are spacious, the beds are luxurious, and everything feels high-end without being pretentious. If you're traveling with your dog and want a place that treats both of you like VIPs, the Oxford Hotel is hands down one of the best choices out there. I wouldn't stay anywhere else when visiting Bend again! Also, the coffee in the room was excellent!!

The Oxford Hotel has nice rooms and a great location, but unfortunately the customer service really…read moreovershadowed the experience. I accidentally left personal items in the room and am 100% certain they were left there. I contacted the hotel multiple times and they kept telling me they would follow up--but no one ever did. I never received a return call like they promised, a resolution, or any form of compensation, which was extremely disappointing for a hotel at this price point. On top of that, the staff I interacted with came across as rude and dismissive rather than helpful. A little accountability or basic courtesy would have gone a long way. For example I had to call down to the front desk 3 times in one morning just to get someone to bring toilet paper up to our room. For comparison, I had a much better overall experience at the Hampton Inn in Bend, where the service felt more professional and guest-focused. This is the hotel I usually stay at and it's always been a good experience, but this time I wanted an upscale experience since it was over New Years and I love an upscale hotel experience. I travel a lot and this was the worst experience I have had in a long time. The whole stay was very disappointing from the time we checked in, to our dining experience at their restaurant (they gave us a salad with croutons so hard they almost broke our tooth), clear up to the point we checked out. The rooms may be nice, but customer service matters more--and that's where this stay fell short.

This place was recommended to us. We were able to check in…read moreearly and the lady employee at the counter was Awesome. Was like walking into a friend's home. The room was clean and adorable. Luck would have it. My nick name is Tiad and we had Frog Camp room. We went back to the bar and pool area. Meet some more employees ( awesome people). Such a fun time. Meet so many amazing people around the campfire and chatted into the night. The music in the bar area was PERFECT level for the environment. Thank you so much. See you soon

It's a really neat little hotel. Lots of cool decor and the pool and hot tub are awesome. I got to…read moresay though, I have yet to have a good interaction with the front desk staff. They're always just a little condescending and rude. They act like your existence is an annoyance for them and they talk down to customers. How about you guys cheer up and be a little more polite to the people who are keeping you in business?

Room is awesome place is awesome. Employees are awesome the whole site is a delight…read more Fun area to stay Great place to explore

I recently stayed here as I was driving back from Spokane to California. I'm actually sad to say…read morethat I only had one night here as I really loved the vibe of the place and would have loved to spend more time at the hotel. I knew of the McMenamins line of hotels due to a friend who had taken me to their Edgefield property when I was visiting. They had described the place as an adult Disneyland and that's a pretty good description for it. It had so many things going on above and beyond the hotel itself. So, when I saw that there was a McMenamins in Bend, OR I decided to try it out. It was a little hard to figure out where the main entrance was as I arrived in town when it was dark out. I managed to find a parking spot quickly, but I noticed as the evening went on it was packed with cars. The hotel is located on a corner toward the end of the downtown area and it's an easy, well lit walk to shops and restaurants. But, there are so many options to eat and drink at the hotel that you don't need to leave if you don't want to. The main part of the hotel where you check in has a rustic look to it. I hadn't made reservations as I was trying to see how far I could get toward home before stopping. It was a Sunday night and thankfully they had an opening. The two people at the front desk were very nice and helpful and I was able to get a room in the main building. As a solo, female traveler I felt very safe and comfortable not only in the hotel but in the town as well. I also found out that not only do they accept dogs, but they accept large dogs. And the bartender I spoke with said the town is very dog friendly. Although my dog wasn't with me on this trip I would love to return with him. My room was a decent size. It had a lot of different lighting options so it could have been very bright in there if I preferred or I could keep it more dimly lit. They make their own coffee, so they had four packets of coffee out (two with caffeine and two decaffeinated), a small coffee maker and some cream and sugars. I happened to get a room that was ADA compliant, so the bathroom was huge with a large walk/roll in shower. It was a lot of white tile and it was spotless. I was so tired and the room was so comfortable I would have been happy just staying in all evening. The grounds have several bars, a hidden speakeasy, a movie theater and a restaurant. So, if you decided to stay at the hotel then you would have plenty to keep you occupied. The patios had tons of heaters, so it was still pleasant to sit outside on a cold night. I was right next to the lobby, so I was a little worried it would be loud and it wasn't. I was also right next to where they set out a coffee station in the morning, which was convenient. The bed was comfortable and I couldn't have asked for more. I definitely plan on returning and staying longer, so I can take advantage of all the amenities they have to offer.

Great visit to the Hampton Inn this last weekend. We were visiting Bend for the Lainey Wilson…read moreconcert at the Amphitheatre and the Hampton was a perfect location for us. Janna was exceptionally friendly and efficient upon checking in. She was so polite and welcoming. The hotel was immaculately clean and the complimentary morning breakfast was perfect in choices and quality.

DO NOT stay here on a concert night if you aren't going to the concert. Seriously, it's so loud…read more The music from the amphitheater was louder in my room than I play my own music when I'm listening. It's absurd. The sound checks can start very early in the afternoon and the shows can go until 10. You won't be able to work, you won't be able to relax, you won't be able to sleep. The windows literally rattle. If you ARE staying here because you're in town for a show, you'll probably be pretty happy. It's less than two minutes' walk from the hotel to the amphitheater entrance gate. And if you're there on a night without a show, also pretty good. The included breakfast has waffles. The pillows are as flat as damp cotton candy but the bathrooms have real doors instead of those trendy barn doors that never close properly. It's a five minute walk over to the Old Mill District with restaurants and shopping. The river is right on the other side of the parking lot. It's an excellent location, except for that pesky amphitheater.

I enjoy staying at Marriott's throughout the United States and Springhill Suites by Marriott Bend…read moreis a great location and pretty good size rooms. The water pressure was good. The front desk staff was really nice. I also enjoyed the hot coffee in the AM and the breakfast served. The worker who was organizing everything was very nice. She used to live in San Diego then moved to Bend. She chatted with us a bit as she was setting up. If you're in the area and looking for a hotel, this hotel is clean and easy access to eatery spot/drinking across the street.

I don't care how "nice" your hotel is, nor how conveniently located or even comfortable. All it…read moretakes is one hidden fee for me to stay away forever and make sure I let everyone I know do the same.

I can say that I had the perfect vacation staying at this hotel. To start, I made a reservation for…read morethe loft suite with a large balcony. It was perfect because the weather was great, and we enjoyed sitting on the balcony listening to the amphitheater music in the evenings. If you have family that wants to go to bed before 10 p.m., the upstairs loft bedroom is perfect as it is quite soundproof. The downstairs had a bedroom and the bathroom plus a living room area. The room was very comfortable. The hotel has 3 floors and only one elevator, so sometimes we had to wait to get to and from our room. The lobby was nice and cozy. There is a fireplace and a small convenience store where you could get complimentary house coffee and iced water. They also had a container filled with dog treats and leashes. I also saw a few bikes outside that could be rented daily. The pool and hot tub were inside for year-round enjoyment, and the gym was perfect for a light workout. All the equipment worked and it was new and clean. The restaurant was definitely a hidden gem for breakfast. The woman who cooked the food on the weekday mornings was awesome. She sang while she cooked, and her food was that good. I ate way more than I wanted because it all looked great and was very fresh. Well worth the $14.00, or $4.00 if you had a voucher. Every morning, the selection was just a little different. The parking was good and you must put the plaquar in your window because if there is an event going on at the amphitheater, they will tow cars from the lot. The location is great for walking along the Deschutes River or doing a little eating or shopping in the Old Mill District. It is also a short walk to downtown Bend for other sightseeing.

Definitely a nice hotel in general, I just genuinely could not stand the bed, it was actually…read moresurprising how bad it was for a Hilton. My other complaint would be the fact that they didn't say anything ahead of time about the pool and spa being out of order, not listed on the site, not listed in the email not listed in anything. If I would've known that, I actually would've picked a different hotel. They did have a sign saying that you could go to one of their sister properties and use their Facilities, but the one with the hot tub was nowhere even near this location. You would have to drive to it. Hotel itself was clean, and they had the toothpaste I forgot to pack... but the beds truly are extremely awful. My other complaint would be just how loud the HVAC system was. Every time the AC kicked on it woke me up.

Really nice hotel. Stayed here for one night and enjoyed the experience. Staff were friendly at…read morecheck-in. City has a $10 parking fee. Rooms are clean and modern. During the week they had beer at happy hour on the house, and there's a great complimentary buffet for breakfast with someone who prepares food on order. Proximity to downtown is hard to beat. I'd definitely stay here again.

Pleasant surprise with our stay here. The beds were comfy, the pillows decent, the bathroom layout…read morespacious and we had a sweet view onto Pioneer Park. The fairly tasty prepared hot breakfast was a bonus; it was served in a large well- lit room (part of the lobby), with good coffee on tap, roomy seating and lots of food options --- yogurt, muffins, tea and other add ons for the taking. Props to the pool area as well -- spacious, clean, lots of towels and a pretty solid hot tub. The gym is full size too, stocks a good selection of machines, treadmills and weights, so that's another plus. Gotta say, though the hotel offers free bikes to take out, they are absolute crap; the brakes are atrocious, gears are sketchy and one had a flat. It's a nice perk, but proceed with caution. But overall, the Element is clean and up to date, with lots of parking on-site (though it costs extra), and a pretty good location within a somewhat reasonable walking distance to downtown. To my mind, all good things.

Our quilting friend Martha recommended Mill lnn in Bend and we were fortunate to reserve the last…read moreroom available the night before the nearby famous Sisters Outdoor Quilt Show. We were happy to have a place to lay our head and now we have our favorite place to stay in the Bend area. The room, mattress and amenities were luxurious and the breakfast to send us on our day was delicious, healthy and represented the owners' and staff's high level of care. We were pampered beyond our expection. Lovely!

I called and left a message that I would like to reserve a room. A couple of hours later, I had a…read morevoice mail from a woman that said they were " too busy" to speak to me and to go to their online site to reserve a room. The entire reason I called was that I had a specific question I wanted to ask, and I could not locate anything on their website that could have answered my question. I contacted another hotel in the vicinity that actually answered my phone call and made me feel valued as a person and as a future guest at their hotel.

The perfect hotel in the perfect location! We are a recent covert to the Pine Ridge Inn and loving…read moreit! Quaint, quiet, clean and amazing customer service! The rooms are a generous size with comfortable mattress and fire places to make the room extra cozy in the winter. Don't change a thing Pine Ridge Inn, you are perfect in all ways!

My wife and I spent four nights at the Pine Ridge Inn last week. Let me start with the positives…read more The location is wonderful with a cliffside location overlooking the Deschutes River. That is it for positives. We stayed in a Canyon View Suite with a balcony, overlooking the river. The suite was large with a separate living area. The bedroom lighting consisted of two dim table lamps. There appeared to have been central AC because there was a thermostat on the wall. But the actual AC was provided by a standalone unit that was vented through a window to the outside. It was noisy and erratic. This property is old and it shows. Carpeting is worn and the decor circa 1950. It is simply not worth their very high prices.