Great care,wonderful staff Couldn't be happier…read more Can sleep well knowing my mom is in good hands

My Mom has been here for 4 years and is very happy. It is a very relaxed, warm and comfortable…read morefacility. The staff is very attentive and management very accommodating. Food is great and with an assortment of activities, there seems to be something for everyone. My recommendation is noted but more important is my Mom's opinion. She would highly recommend Hillcrest Royale to anyone thinking of moving into an assisted care home and tells me this often!

My mother-in-law was in Memory Care here. They also offer assisted living, which is very similar,…read morebut on a separate floor. The place seems more like a nice hotel than an elder care center, with beautiful grounds, winding paths, and even bunnies! This was the second place she was in memory care, and there is no comparison. The staff here is so caring and professional. They keep in regular touch with the residents' families, and spend a tremendous amount of time on enrichment activities with each resident. The food is excellent, and was served in a restaurant-like environment before the pandemic. Now it is catered to each room They also hosted a private birthday lunch in one of their small dining rooms for our family and my mother-in-law. Since the pandemic they have done a marvelous job of keeping residents safe. Most of the staff and management have been here a long time, and it's easy to see why.

My five stars go to Sunrise's executive director, Edith Kennedy, and the nursing and admin staff…read more They are exceptional, and I don't use that word a lot. Edith is particularly outstanding because she truly cares and is on her game with details, always wanting feedback (good or bad) to make your loved one's experience the best it can be. Now, with assisted living facilities this can sometimes be like moving a mountain. But, she earnestly tries. She's got your back. However, despite this, we are actually moving my dad to another local facility shortly due to one of Sunrise's bad qualities, horrible in fact, and that is...pricing. Again, to be found at many assisted living facilities but costs at Sunrise are higher than most...and they price differently than most. For example, when you first talk to them they speak of the rent as a flat rate. But it's not. Sunrise charges you a day rate per month. So your cost varies per month based on days of the month. The rent is better in February, September, April, June and November. But the other seven months with 31 days...all higher. And surprise...there are more months with 31 days in a year so the house wins. It's a bad optic. Despite the costs, they serve generic soda vs. Coke and Pepsi brands. Small yes, but at these prices...bad optic. They only have transportation offered 2 days a week while most other places provide 7 days. Again, for what they charge...bad optic. And one other thing. No matter what month you move in, your rent will be increased come January by 5-10%. The contract makes it sound like it's a random event, but it happens every year like clockwork and you will be notified 60 days in advance. And remember, you have your highest leverage to negotiate (the move-in fee, etc.) before you sign the contract. So with Sunrise, the people are terrific. The prices are not. And in the end, it's a shame that a business that exists to provide care often comes across as caring more about the money.

it has not closed; my mother lives there. they take exceptional care of her. it's clean and…read morelovely as are the employees. they are patient beyond.

My dad with dementia had an oozing wound for 4 weeks and NO ONE from the med staff let me know nor…read moredid their podiatrist. By the time I learned of it we were dealing with sepsis! The med staff was putting bandaids on the wound and the PALs were stuffing toilet paper in his sock to soak up the fluid. He spent 6 weeks in hospital and nearly had his foot amputated. No one from Belmont would talk to me when I took him to the hospital! I believe their attorneys forbid it when they screw up so badly. ***I would NEVER recommend this place.*** I was constantly having to have discussions with admin for poor service. Truly disgusting they would neglect their residents the way they did my dad.

Laurel Heights is an amazing community! The events and activities they put together are incredibly…read morediverse. There's something enjoyable for everyone. The team focuses on quality, as their events and activities are quite upscale. I look forward to visiting again soon.

Fantastic community! Excellent team and the seniors come first. You can emphasize the opportunities…read morefor social interaction, the access to amenities, and the sense of community that fosters well-being. Focus on the positive aspects of senior living, such as opportunities for personal growth, new friendships, and a comfortable, safe environment.

My wife and I visited The Reserve for possible senior living. Justin kindly and pleasantly showed…read moreus around: the dining areas, the gym and pool, PT facility, library, the outdoor areas and of course the types of living facilities with their pricing and a weekly menu of the three meals a day which offered a variety of choices. He answered all of our questions and concerns clearly and precisely. The environment was country like: quiet and peaceful and the residents we passed all smiled at Justin as he greeted them by name and seemed happy and relaxed with where they were. The Reserve seems like an excellent choice when we're ready.

Dear Elizabeth and Liina, I want to thank you for the…read morewonderful Passover Seder held here at the Reserve last Tuesday, Aptil 7. There were approximately 40 guests in attendance. Rabbi Spiegal led the service and did a wonderful job of engaging all the participants in the readings and chants. The cantor's music enriched the service. The food was delicious. Even the matzah ball soup tasted like my wife's. It is wonderful being at the Reserve. The Seder is an example of how people of different backgrounds can come together to celebrate beautiful events. Thank you again, Sheldon

Very clean and bright. Staff friendly and know residents names. Tiffany helpful and answered my…read morequestions. Would recommend.

If you haven't come by this community, I highly recommend you come check this place out! It is…read moreabsolutely stunning! The new team here has absolutely brought so much light, love, joy, and service and compassion for caring for their residents. Come by or reach out to LeAnna she is one of the best people in the industry. She's kind, thoughtful, and will take the time to ensure you or your loved one feels warm and welcomed.

My mother is a resident at Park Vista she has been there since October of last year…read moreWe have been so happy with the care .. She has a beautiful suite great food and good attention to her needs .

HOME SWEET HOME My…read moremom has been a resident at Park Vista for 3 years and we are very grateful for the personal care we have received! Everyone from our amazing administrator, Sheri to ALL our compassionate and respectful caregivers The homes (there are 4 total on the property) are immaculately maintained with beautiful decor, not to mention the professionally landscaped grounds and organic garden! ALL living areas and bedrooms are spacious with private bathrooms too! All meals are freshly prepared with fruits and veggies from the garden The parties are always fun with great food and live entertainment! This has been a dream place for mom and allows me to rest peacefully knowing she's safe and well cared for FYI I am a nurse with high expectations and believe me Park Vista exceeds them ALL!!!

I have visited many secured senior living communities, and Silverado Thousand Oaks is truly in a…read moreleague of its own. If you are looking for a place where safety, clinical excellence, and genuine compassion intersect, this is it. First, I want to recognize Ashi, the Administrator. Her leadership is evident the moment you walk through the doors--the team is cohesive, the environment is professional, and the care is top-tier. I spent a significant amount of time with Jessica Torres, the Community Ambassador, and she is simply exceptional. Jessica is incredibly knowledgeable and shared deep, educated insights into the nuances of memory care life. She took the time to truly educate me on what it means to live in a specialized secure unit, providing peace of mind that is hard to find elsewhere. The facility design is one of the most unique and thoughtful I have ever seen. In terms of security, it is easily one of the best I have been in. It manages to feel like a warm, inviting home while maintaining a rigorous focus on the safety of its residents. I highly recommend Silverado to any family in the Thousand Oaks area navigating the journey of memory care. It is a world-class community led by world-class people.

I had a really good experience with Silverado memory care. The staff are kind, patient, and you can…read moretell they truly care about the residents. They are very understanding when it comes to dementia and memory issues, and they treat everyone with respect and dignity. The facility is clean, safe, and feels warm and welcoming, not like a typical nursing home. I also liked that the residents are kept engaged with activities, which helps with their mood and overall well-being. Staff communication is also good, and they make sure families stay informed. Overall, I feel like this is a trustworthy place for loved ones who need memory care.