My father lived in memory care at Royal Oaks Inn for almost two years, and the care he received was…read moreoutstanding from start to finish. What impressed me most was how low staff turnover is here -- the same caregivers, nurses, and management knew my dad and his needs the whole way through, which made all the difference in memory care. Owners Brandon and Holly clearly set a high standard, and manager Lucia runs a tight, professional operation. The caregivers were patient and attentive day after day, the nurses stayed on top of his health, the reception staff were always warm and helpful, and the kitchen, cleaning, and laundry crews kept everything running smoothly behind the scenes. Two years is a long time to trust someone with your parent's care, and Royal Oaks Inn earned that trust every single day. Grateful to everyone there.

My dad has been a resident at Royal Oaks Inn for nearly 4 years now in memory care. When I say the…read morecaregivers there are angels on earth, I can't say it emphatically enough. They treat him with love and respect. He's clean and well groomed. He eats well and with food that's tailored to his changing needs. I stopped in the other day at dinner time and they were eating salmon! All the staff is friendly and kind. We are very pleased with our experience at Royal Oaks Inn.

Great care,wonderful staff Couldn't be happier…read more Can sleep well knowing my mom is in good hands

My Mom has been here for 4 years and is very happy. It is a very relaxed, warm and comfortable…read morefacility. The staff is very attentive and management very accommodating. Food is great and with an assortment of activities, there seems to be something for everyone. My recommendation is noted but more important is my Mom's opinion. She would highly recommend Hillcrest Royale to anyone thinking of moving into an assisted care home and tells me this often!

it has not closed; my mother lives there. they take exceptional care of her. it's clean and…read morelovely as are the employees. they are patient beyond.

My dad with dementia had an oozing wound for 4 weeks and NO ONE from the med staff let me know nor…read moredid their podiatrist. By the time I learned of it we were dealing with sepsis! The med staff was putting bandaids on the wound and the PALs were stuffing toilet paper in his sock to soak up the fluid. He spent 6 weeks in hospital and nearly had his foot amputated. No one from Belmont would talk to me when I took him to the hospital! I believe their attorneys forbid it when they screw up so badly. ***I would NEVER recommend this place.*** I was constantly having to have discussions with admin for poor service. Truly disgusting they would neglect their residents the way they did my dad.

After a year and a half of having my mom here, I can honestly say we could not have chosen a better…read moreplace for her care. The owners and staff are truly exceptional, and it's obvious that they genuinely care about every resident, not just as patients, but as people. The facility itself is beautiful, thoughtfully designed, and clearly built specifically for quality care and comfort. But what stands out most is the love and compassion shown every single day. As a family member, there is nothing more important than knowing your loved one is safe, cared for, and treated with dignity. While I wish I could personally care for my mom full time, I am incredibly grateful to know she is being so well loved here.

My father has been living at HomeLife for one year. He is being extremely well cared for by a a…read moreloving, kind and attentive staff. The house and grounds are beautifully maintained. Debbie and Tess and Carlos and the entire care team have shown my dad great care and compassion. Matt A

Came here for a visit and I was blown away by their beautiful property! The grounds were so well…read morekept . Felt like I was walking into a hotel resort. Staff seemed friendly and the elders seemed happy .

I have been thinking about moving to a senior living facility for several years. I love my home…read moreand almost an acre yard, but I knew taking care of it was getting more difficult. I have visited most of the care facilities in our county and decided that a Continuing Care Community was the best option for me. I had visited University Village in 2022 but was not really serious about moving. I called them this year and talked to Martha Macker, one of their Marketing reps. She took me and 3 friends to visit one of their garden terrace units; it was like love at first sight. Any hesitations about moving left that afternoon. They have waiting lists and Martha has been there for advice and assistance through the application process. I am now on the active waiting list where I am advised when a unit I am interested in becomes available. I am really excited about becoming a resident there and believe I will enjoy many safe, fun and activity filled years in a beautiful setting.

When my husband and I began looking for an assisted living community for my 86-year-old mother, we…read morequickly realized how overwhelming the process could be. We were fortunate to be connected with Tami at Assisted Living Connections, and I truly can't say enough good things about her. From the very beginning, Tami took the time to understand my mother's unique needs, personality, and our family's concerns. She never pressured us or tried to steer us toward one community over another. Instead, she patiently answered countless questions, provided thoughtful guidance, and helped us weigh the pros and cons of each option. What I appreciated most was that Tami was incredibly responsive, knowledgeable, and compassionate. She understood that this wasn't simply about finding an available room--it was about finding the right fit for my mother during a very emotional life transition. She checked in regularly, advocated on our behalf when needed, and was always available when we had another question or needed reassurance. Thanks in large part to Tami's guidance, my mother recently moved into a community that we feel is an excellent fit for her. We are so grateful for her expertise, professionalism, and genuine kindness throughout the entire process. If you're beginning the search for assisted living for a loved one, I highly recommend reaching out to Tami. Having someone knowledgeable and caring by your side makes an incredibly difficult process so much more manageable.

I recently moved my father from out of the area to an assisted living facility in Ventura CA. I was…read moreoverwhelmed by the number of facilities, and the need to tour each facility to get any real information or pricing from each facility. I worked with Jan, who covers the Ventura area, and she was an absolute pleasure to work for. She was very friendly and personable, asked me questions about my father's needs, budget, and area of interest. She then prepared a list of 5 different facilities, set up tours, and toured the with me to ensure all of my questions were answered. She also had a wealth of knowledge about each facility, and helped me decide the best fit for my father. After moving him in, she also checked in regularly to see how the move was going, which was a very nice personal touch. I would highly recommend this service for anybody who needs to help a family member move to assisted living. It made the whole process easier and more manageable.

My mother is a resident at Park Vista she has been there since October of last year…read moreWe have been so happy with the care .. She has a beautiful suite great food and good attention to her needs .

HOME SWEET HOME My…read moremom has been a resident at Park Vista for 3 years and we are very grateful for the personal care we have received! Everyone from our amazing administrator, Sheri to ALL our compassionate and respectful caregivers The homes (there are 4 total on the property) are immaculately maintained with beautiful decor, not to mention the professionally landscaped grounds and organic garden! ALL living areas and bedrooms are spacious with private bathrooms too! All meals are freshly prepared with fruits and veggies from the garden The parties are always fun with great food and live entertainment! This has been a dream place for mom and allows me to rest peacefully knowing she's safe and well cared for FYI I am a nurse with high expectations and believe me Park Vista exceeds them ALL!!!

I have visited many secured senior living communities, and Silverado Thousand Oaks is truly in a…read moreleague of its own. If you are looking for a place where safety, clinical excellence, and genuine compassion intersect, this is it. First, I want to recognize Ashi, the Administrator. Her leadership is evident the moment you walk through the doors--the team is cohesive, the environment is professional, and the care is top-tier. I spent a significant amount of time with Jessica Torres, the Community Ambassador, and she is simply exceptional. Jessica is incredibly knowledgeable and shared deep, educated insights into the nuances of memory care life. She took the time to truly educate me on what it means to live in a specialized secure unit, providing peace of mind that is hard to find elsewhere. The facility design is one of the most unique and thoughtful I have ever seen. In terms of security, it is easily one of the best I have been in. It manages to feel like a warm, inviting home while maintaining a rigorous focus on the safety of its residents. I highly recommend Silverado to any family in the Thousand Oaks area navigating the journey of memory care. It is a world-class community led by world-class people.

I had a really good experience with Silverado memory care. The staff are kind, patient, and you can…read moretell they truly care about the residents. They are very understanding when it comes to dementia and memory issues, and they treat everyone with respect and dignity. The facility is clean, safe, and feels warm and welcoming, not like a typical nursing home. I also liked that the residents are kept engaged with activities, which helps with their mood and overall well-being. Staff communication is also good, and they make sure families stay informed. Overall, I feel like this is a trustworthy place for loved ones who need memory care.

If you're suddenly in the stressful place of finding the right fit for a loved one needing assisted…read moreliving, you'd be smart to include Atria Grand Oaks in your search. I moved my father here from another nearby facility for many reasons, but the main one? The people. Not just the many attentive caregivers and detail-driven admin staff, but frankly, the residents themselves. They bring a noticeably upbeat vibe on-site by being genuinely friendly and outgoing - there's good energy here. To me, that's as important to consider as a property's amenities or pricing. Yet, cost-wise, this is the best value you'll find in the TO/WLV area. Hands down. The facility itself is lovely and well kept, with generously sized rooms (even the studios), an expansive dining room featuring a daily menu of surprisingly tasty selections, a pool, a theatre, a library, a gym, fun outings, activities, daily transport as needed, and gorgeous exterior grounds (including a putting green) that are meticulously maintained and quickly refreshed as needed. Also notable: An impressive, new arrangement of high-end flowers that greets you in the foyer each week. Why does this matter? Efforts like these say a lot about the approach Atria insists on when overseeing your loved one. Details matter here. Now, some past reviews posted below may say otherwise (when Eden (the current executive director, who is terrific) and the new chef (who is talented as well as accommodating) weren't in place yet), but from what I've encountered, the staff delivers a remarkably one-on-one, personal experience to each of its residents. Importantly, these folks are also nothing but attentive and accommodating in working with family members to help manage a resident's care schedule and travel. Given all this, my dad and I are grateful to have found this option as his new home. A last comment on rent increases (true of any assisted living facility - not a slam on Atria). The contracts of many facilities use misleading legal speak when describing the "potential" of rent increases. Phrases like, "In the event the facility should experience an increase in rates" or "From time to time, the property will incur a rent increase based on blah blah blah...." This is false, and I don't know how care facilities are allowed to create this untrue impression on a legal document. The simple truth is, every January 1st the rent will increase. Now, your sales rep will admit this if you ask. But the smart move? Add it in writing to the contract before you sign. Stipulate what you agree to pay, percentage wise, as an increase each year. I'd recommend no more than 5-7%. After all, it's likely they need you as much as you need them, and your strongest leverage is right before you sign anything. Despite your search being an emotional journey, at the end of the day, this is business. Facilities need to fill rooms quickly and generate income. Find the place that's flexible and "feels" right while checking all your boxes. For us, that was Atria Grand Oaks.

After checking out a few places, I decided on Atria Grand Oaks. It's been 8 months and so far I…read morehave not been disappointed. The staff is wonderful and there are activity's going on every day, including poker games, blackjack and bingo. There are outings a couple times a week in the Atria bus and the drivers are very nice and helpful. I am an insulin dependent diabetic and I can order changes in the menu for me. The pricing is reasonable for what you get and so far, no problem. I have met some very nice people here. If you are looking for assisted living, choosing Atria should be your choice.

This place is absolutely horrible! Don't be fooled by the clean appearance. They dont like anyone…read moreasking questions. And if you do be prepared to have them kick out tour dying family member! Run from this place!

I highly recommend Applegate Homes for caring for your loved one when they are in need of a board…read moreand care home. My elderly sister was tended to with loving hands from the day she moved in until her last breath. The cleanliness, good nutritious food, warm environment, 24 hour attention to her needs and the efficient administration were all exemplary.