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    Holistically Devoted Assisted Living Facility

    5.0 (1 review)

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    4 years ago

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    Ask the Community - Holistically Devoted Assisted Living Facility

    Harmony Senior services

    Harmony Senior services

    1.4(5 reviews)
    3.7 mi

    I was referred to Harmony at Enterprise by an associate of the directors. I emailed the director,…read moreper the associate, to express my interest in touring the property but never received a response. After a week, I went to the website and scheduled an appointment for a Saturday at 12 p.m. No one contacted me to confirm, so that Saturday morning I called to follow up. The receptionist said she saw my name in the system and told me to come on in. I arrived seven minutes early and was greeted by the receptionist, who handed me a packet of information and asked me to sign in. I waited in the lobby for about 15 minutes past my scheduled appointment time before the receptionist came over to explain that the manager on duty had not come to work and could not be reached. I thanked her for letting me know and left, assuming perhaps there had been an emergency. When I returned home, I went back to their website and scheduled another tour for the following Friday at 11 a.m. I even took the day off from work, thinking a weekday might be better. However, once again, I received no confirmation call or email. Two hours before the appointment, I called to confirm, and the receptionist again told me she saw my name in the system and invited me to come in. We arrived five minutes early and were warmly greeted by a different receptionist. She asked me to sign in and have a seat to wait for the manager. She was very pleasant--offering freshly baked cookies to residents and guests--and provided excellent customer service throughout. After 15 minutes, she informed me that she still couldn't locate anyone available for the tour but would go upstairs to locate someone. When she returned, she said she was unable to find anyone. I told her how much I appreciated her professionalism and that she had already gone above and beyond her duties. I explained the situation to her in full, and she was sincerely apologetic. She asked for another 10 minutes to try to reach someone, but by 11:35 a.m. she was still unable to find anyone. At that point, I thanked her again for her kindness and asked her to relay a message to her supervisor: it is extremely unprofessional that no one from sales or management came out to greet me or honor the scheduled appointment--not once, but twice. I took time off work and drove an hour from White Marsh, only to have my time and my family's time wasted both times, at Harmony at Enterprise.

    THIS IS NOT A GOOD PLACE…read more Harmony may look nice, but they are intentionally misleading and do not genuinely care about your loved one. To them, residents are just a number and a check. If your loved one needs anything above Level 1 care, look elsewhere -- you will not get proper help with major needs. They will nickel-and-dime you for every little thing on top of what you already pay, and treat your loved one like a burden instead of a human being.

    Brightview Senior Living - Severna Park

    Brightview Senior Living - Severna Park

    5.0(2 reviews)
    13.8 mi
    Established in 1999
    Certified professionals

    My mother has lived in the Wellspring section of Brightview, Severna Park for over a year. Mom…read morereceived the best care & attention that my family could ever have imagined. Mom enjoyed living there. Mom's every need was addressed. The people who work there are the most warm, caring, & understanding people we have ever met. We never had to worry whether mom was being taken care of. We knew she was. There were many activities that kept mom busy & we were always included in everything that mom was involved in. We enjoyed meals with her regularly & when mom was no longer able to feed herself, there was always somebody helping her. Mom's time spent there was the best way a person could spend the final stage of their life - right up to the last day. Thank you for all that you have done. Terry B.

    My grandfather lives in the assisted living section. They also have independent living and…read moreAlzheimer's care options. I remember when we first moved him in I thought the place was like a very nice hotel. They have beautiful common areas like an outdoor fountain and fireplace, a bar, several lounges and dinning areas, a movie theater, and game areas. They do happy hour for the residents where they can have beer or wine and hangout together chatting or singing. We've joined my grandfather for dinner a few times and it was always good, albeit with a lot of the expected soft textures. Snacks and refreshments are always available. They even have cookouts for some holidays and invite the families of residents. They encourage family involvement, my uncle is a certified volunteer and visits all the time and helps with programs. We often take my grandpa out and there's never been any hassle. They continue to provide excellent care for their residents.

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    Brightview Senior Living - Severna Park
    Brightview Senior Living - Severna Park
    Brightview Senior Living - Severna Park

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    Brightview Senior Living - Columbia

    Brightview Senior Living - Columbia

    5.0(1 review)
    19.7 mi
    Established in 1999
    Certified professionals

    I am not a resident, nor do I have anyone that has any residents at this location. I went for the…read morepurpose of a training, and let me tell you I was blown away at this location. From the outside, it looks very new, there are several outdoor spaces for the residents that look comfortable. The interior is quite welcoming, and there are several group rooms, there is an exercise area, hair spa, and daily activities. The rooms were clean, and all of the staff that I interacted with were great. During training, they took care of us, with breakfast and even left us with spa items to take home. I made sure to get information for relatives late.

    From the owner: Brightview Columbia is our newest luxurious retirement community in Maryland, and our first in…read moreHoward County. Our Columbia senior living community features 170 senior Independent Living, Assisted Living, and Memory Care monthly-rental apartments with no large entrance fee. Embracing the past as a foundation for the future, Brightview Columbia is designed after the unique, historic Georgian style of Athol Manor. With Brightview constantly "evolving our standards of community amenities," unique opportunities to showcase vibrant living are created, as explained by Vice President of Development, Maria Miller. Examples of such amenities that will be implemented at Brightview Columbia are layered movie theater seating, ample courtyard space influenced by our Mind and Music program for Columbia assisted living and dementia care residents, and gymnasiums for our SPICE in Motion initiatives which encourage residents to engage in routine physical activity.

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    Brightview Senior Living - Columbia
    Brightview Senior Living - Columbia
    Brightview Senior Living - Columbia

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    Holistically Devoted Assisted Living Facility - assistedliving - Updated May 2026

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