This place is absolutely a criminal practice. My children and myself came for a regular…read morecleaning/check up. They told me we need extra dental work and all I had to pay was $19.00 out of pocket. Well, since they cancelled my appointment due to being short staffed and it went into another calendar year. Then insurance would not pay and I was left with a bill that was not what I agreed too. They never answer the phone and have a lot of turnover with the staff. They charged me $50 on top of my insurance that would typically cover an entire appt (I didn't even SEE the dentist), saying it was a "special" cleaning (there was nothing special about it, and I have clean teeth!), and told me I needed to come back another day to "finish the appointment." My hour time slot wasn't even over. Do yourself a favor and go somewhere else.

I took my Mom there first time and new patient. We were greeted before taking a seat in the waiting…read morearea and called in less than 3 minutes later. The hygienist/assistant was such a joy and the dentist was gentle and a total pro. Very happy needless to say. We will all be visiting again very soon.

GREAT CARE, QUALITY & OFFICE EXPERIENCE I found this office…read moreon the internet since it was close to my area and I swear I wish I found them years ago. My job insurance is accepted and their workers are so nice and considerate! I told them I had to get my teeth right for braces and they did just that! I am very blessed and want to thank you guys a thousand times more!!!!!

My son was visiting from out of town and Had a dental emergency , his tooth cracked and part fell…read moreoff. Called South Lake family dental and they fit us in for emergency appointment. Nervous because he had never been to this Dentist , Dr Kourtland Haile was wonderful ! His calm manor instantly put him at ease and offered sedation for his dental anxiety . The office staff were also exceptionally kind and compassionate. I will be changing my Dentist and coming here for my own dental needs going forward .

Fantastic! Excellent dental care. They spotted those cavities right away when other dentists said I…read moredidn't have them. Well, one dentist in San Antonio said I did need three fillings, but the VA and two other dentists said no. One became an infection and I had a root canal. But that former dentist still didn't pick up on the other cavities, and the first cleaning was cursory. So, I tried Spears Creek after I received a flyer from them. Once they identified the carries, they quickly made an appointment to fill the cavities and put a protection on the other teeth so they wouldn't get cavities. The hygienist thoroughly cleaned my teeth. I was so glad. The doctor and the staff are very competent. They don't miss anything, and they make you feel at ease. I would say this is the best dentist I've gone to in my whole entire life! And that's saying something! If you want a great dentist, go here. They know how to evaluate your dental health.

UPDATE: For transparency and to preserve my original account of this experience, I am reposting my…read moreoriginal review below exactly as it was written and attaching screenshots of the original review and Heartland Dental's subsequent response. previously had good experiences at Spears Creek Dental, which is why this recent experience with Dr. Cook was so disappointing. I had been seen at this office before and my previous dentist was aware of my dental fluorosis and concerns regarding the appearance and condition of my teeth. Unfortunately, since she has moved, my recent experience with Dr. Cook left me extremely anxious and uncertain. I went in regarding a tooth I had been told appeared chipped/exposed rather than obviously decayed. During the procedure, the atmosphere noticeably shifted and became very quiet, which immediately made me feel like something was wrong. Dr. Cook continued drilling, the tooth became significantly smaller, and I eventually had to ask if something was wrong before being told the tooth had "crumbled" and that I may now need a crown down the line. 1 was visibly upset afterward and asked to speak with the manager. Although she initially came to talk to me and walked me back to the room, she left before Dr. Cook came in to further explain the situation, despite how overwhelmed I clearly was. I also had another area smoothed down between two teeth after mentioning it felt rough, but since then that area has become sensitive and painful as well. I paid $517 for two fillings and left with more uncertainty, anxiety, and insecurity about my smile than confidence. 1 am mentally exhausted from the situation and honestly do not even feel comfortable returning for another follow-up. I understand unexpected things can happen in dentistry, but communication, reassurance, and patient trust matter just as much as the procedure itself. Sadly, this experience felt very different from I have still not received my complete unedited video or patient ledger as requested June 2, 2026.

UPDATE: My Daughter is now 17. She has beautiful teeth! After a year (last year) of braces, she…read morehas only had her wisdom teeth pulled. Not one word they told me about my daughter was accurate. Not one. I am grateful every time this review pops up (and I think about Smile Columbia) that I walked away from this place.

Absolutely regret going to Dr. Hahn for Invisalign! Getting it done I ended up leaving with shifted…read moreteeth and they refuse to fix it and told me that I would have to pay extra cost for a whole new Invisalign to fix my teeth that was perfect but now crooked/shifted. When confronted, Dr. Hahn was very unprofessional & combative! It's all about GREED! Dr. Hahn shows that he could care less about the patients!

If you're searching for the best dentist in town, look no further than Crescent Prosthodontics…read more After reading their glowing online reviews, I decided to make an appointment for a consultation. Although they were booked out for a month, when I called with tooth pain, they managed to fit me in the very next day. From the moment I walked in, I knew I was in good hands. The staff was warm and welcoming, and Dr. Nick Ruggiero was an absolute delight. He was not only professional but also incredibly genuine, which immediately put me at ease. He took care of my tooth pain with ease, and then spent time going over a treatment plan with me. What I appreciated most about Dr. Ruggiero was that he took the time to answer all of my questions and concerns, and made sure I felt comfortable with the treatment plan before moving forward. By the end of the appointment, I was excited to come back for my next appointment - something I've never felt leaving a dental office before. I've already recommended Crescent Prosthodontics to multiple people because of the excellent care and genuine staff. If you're looking for a top-notch dentist, look no further than Dr. Nick Ruggiero and the team at Crescent Prosthodontics. PS: The dental hygienist is nothing short of a miracle worker. I had cleanings before but never had this great of a result with no pain. I added photos even though the before is embarrassing.

If I could give this practice NO STARS I would. First of all their office is in an old building…read morebasement that REAKS of mold which is why they have an air purifier to try to mask the smell (which does not eliminate the problem) which is a major long term health hazard. Second the office manager is rude, condescending, aloof and dismissive. Third I had made the appointment with Dr Ruggiero to go over a dental situation that several dentists were at odds over treating vs not treating and I was simply there to get his opinion. I had given him/his office all the information ahead of time AND brought it with me, but they still weren't prepared and Dr. Ruggiero blew it off stating that he would look at the things I sent after I left! The whole point in me sending them was so that he could view them and then look at my mouth to compare! The first frustration was the fact that Dr Reggerio was late for our appointment which he then rushed through telling me he didn't have much time to talk to me even though HIS tardiness cut into our appointment time! The only call I received from their office after that visit (for a separate issue) was to ask if I was going to allow them to make me a mouthguard which was astronomically expensive compared to other practices and when I said I couldn't afford it (because I don't have health insurance and had just lost everything everything in a flood which they also knew about ) I got dismissed! They completely ignored the most important time sensitive reason I was there for a potential tooth abcess that another doctor stated had spread into my sinus cavity and could kill me if it wasn't removed immediately yet nothing about that at all! Fast-forward almost a year later I get a notification from a collection agency that I owe them $420! No itemization of the bill whatsoever just $420 after spending under 20 minutes in his office with no clear direction on what to do about my potential tooth abscess which was the most important reason why I was there! I called the office to speak to the office manager about the collection threat and she was extremely rude, condescending, aloof and dismissive stating that "the doctor had to speak with another doctor about my case for 3 OR 4 hours"! First of all it's one or the other not "OR"! Second of all I know this to be a FALSE statement because I know the doctor he spoke with BRIEFLY very well, and the conversation did NOT last HOURS, it was MINUTES and he took that upon himself to do without having any discussion with me about pricing ahead of time. When I calmly tried to address all of this including the collection notice with the manager, she completely ignored the facts and continued to lie about the charges and then hung up on me after stating fight it with the collection agency when they were the ones that sent it to them in the first place and had the authority to withdraw it knowing full well they are being dishonest about the charges! If they do not resolve these charges, I will take them to small claims court and gladly pay the $75 fee because no judge will award them the rest of the money knowing it was a fabrication of time and bogus charges which I will have proof and witnesses for. I would definitely not go to this practice because A. You will put your health at risk and B. will get treated unfairly/rudely and C. they will greedily exaggerate the bogus charges, ghost you then threaten you with collections!

My first review was when I became a new patient at Peak Dental, now I can share how my first…read moreprocedure went, as you can see the stars gives it away for sure. Walking in Ms. Alyssa and Ms. Marie welcomed me and got me checked in. Then Ms. Lacey came and brought me back she had me take a seat and explained what was going to happen. The purple napkin and the silly jelly with some gauze. That sat on there for a few minutes and then Doctor Yarborough she came in and said good morning and talked about what was gonna happen before it did but like in a way that I could understand. Then it was time to have the numbing shot, which unfortunately, for me is the worst part, thankfully this is a place with amazing people where they don't see it as that instead they see it as someone being a brave person that's just really nervous. And they find ways to help people get through that whether if it's with laughing gas, it's with iv sedation it's with medicine or in my case with turning on the TV and having somebody stay in the room and just talk and hold your hands. And that's exactly what happened for Me , Fuller house on the TV, and Ms. Gabby just talk to me while holding my hands, helped me while Ms. Lacey and Doctor Yarborough fixed my tooth, they all were telling me that I was doing a great job. She told me everything she was going to do, so there were no surprises, and before I knew it, I was done. Everybody was super supportive, kind, caring, even with some tears. They helped me with my tooth. Ms.Marie was able to check me out upfront and I was on my way with a half crooked smile on the account that my face was still numb from it being fixed! Don't worry it went back to normal. This isn't just a dentist's office. This is a dentist, family who really cares about their patients, takes the time to help them feel comfortable, confident, and brave, even if they're a little scared and walk out with an awesome smile! All the people that work here are amazing!!!

I have had horrible experiences in the past with dentists. Dr. Yarborough and her team are amazing!…read moreThey did absolutely everything to put me at ease...from offering me a blanket due to being chilled in the waiting room, to holding my hand while having a tooth extracted. Dr. Yarborough was completely professional and nonjudgemental. Her staff was top notch. They came highly recommended to me and I was not disappointed... actually impressed and looking forward to getting on the right path with dental care. If you have any hesitation or anxiety about dentists...I recommend you go to Peak Dental!!! They will take care of you.

called to schedule my son an appointment over a month ago - he couldn't get in until March so I…read moreunderstood that and said that I would make him an appointment some where else since he wouldn't be home from college in March - I was told that if he went somewhere else then he couldn't come back to white knoll dentistry - so I did just that. Got my son and myself a new dentist in Lexington now. My advice -this is something u should not say to a patient, if that is your policy i understand but i think a different choice of words should have been used...just something to think about By the way ...he was only coming to get a teeth cleaning so if someone else cleans their teeth and he comes back to White Knoll Dentistry what would that have hurt??? I really liked my dentist at White Knoll Dentistry too - hate she will lose our business because some of the ladies upfront are told to tell patients they can't come back if they go somewhere else ....

My parents and my family (myself, husband, and 4 daughters) love going to White Knoll Dentistry…read more The hygienists and Dentists are kind and gentle. The front desk workers have always helped me if I've needed to reschedule at the last minute and will call when they have a last minute opening. They are kind enough to work in all four of my girls at the same time for cleanings. If you're looking for a new dentist for the family definitely give this place a try!

I had neglected to get back into the chair of Dr. Richard Boyd at Boyd Orthodontics (now Indigo…read moreOrthodontics) in time after a wire broke that was holding my teeth in place after Invisalign. As a result, a couple teeth went out of alignment. Dr. Boyd put me back on the road to having my teeth in perfect placement - something very important to me for my on-camera career. His staff members are as they've always been - kind, professional, gracious, and helpful. This office is as every medical practice should be - one of high excellence that you can trust and fully enjoy.

When we first came to Columbia, my daughter was already in process with her braces and so we came…read moreto Boyd as they were local to us. I returned last week to have them to look at me for some concerns I have. They treated me like I was apart of the family. There are two locations. I've experienced both. They are thorough when talking to you about your process and what to expect and when. Pricing, they are very concise and clear when talking about price. They give the Invisalign option as well. When I left, I felt as though I was informed enough to make an educated decision on how I wanted to proceed. Boyd Orthodontics is the way to go!