What a great place to do business with. Total professionals with a family run business vibe. No…read morepressure sales and great pricing to begin with. Very knowledgeable, friendly and a level of service that is rare today. On time and on point with any and all questions answered completely. They came in and transformed on old farmhouse kitchen floor from a disgrace to a masterpiece. The people you meet in the store are the guys who are going to do your floor. No anonymous contractors ie Home Depot. If you need flooring of any kind and don't go here you are making a mistake. Old school craftsmanship with state of the art products. A great experience, I highly recommend giving them your business, you won't be disappointed. Well done Guidos Soft Step

I just had a floor put down in my bathroom. They came on time at 9 am on the dot. Was here For 6…read morehours. It looks amazing . I would recommend them over home depot any day. Thay know what they are doing.....Love it. Great job..

Tim helped us replace our bedrooms from old carpeting to LVP flooring. From the beginning to the…read moreend he was very responsive, knowledgeable on the different flooring options and easy to deal with. We are so happy with the results and can't wait to use him to refinish our hardwoods downstairs!

We recently purchased an older home with lots of outdated wall to wall white carpet (hello…read moreeighties!). We were recommended to Marra by a family member to help us with the remodeling process. We picked our master bedroom to start with. Marra came out, measured our bedroom, gave us an itemized quote within hours, walked us through the showroom, made recommendations based on our space, and found the perfect hardwood for our budget. They even worked with us to make sure our order was placed over tax-free weekend to maximize savings! Installation was super fast once our wood arrived and our bedroom is completely transformed. We're very satisfied and plan to go back to Marra for help with ALL the other carpeted rooms, and then after that, to replace the old 80's bathroom tile.

STAY AWAY If we could give zero stars we would, Twenty Thousand Dollars and the floors installed…read moreare horrible- Owner could not care less, never even came out to inspect the final job or address the issues TOTAL LACK OF CUSTOMER CARE, ZERO ATTENTION ONCE SALE IS MADE AND CHECK DEPOSITED GO ANYWHERE ELSE!!! Now watch the owner as he plays the blame game and takes ZERO RESPONSIBLITY for a shoddy job!!! All caring employees left this place for a reason!

I don't write reviews often but I felt I had to for NE Tile Installation. My husband and I just…read moremoved into our new home and the first project on the list was a new kitchen backsplash to fix what appeared to be a DIY job. I reached out to 4 installers (3 others recommended by tile shop) and Gabriel was the first to reply. Throughout the entire process he was quick to respond to my emails and very helpful. Gabriel's quote was also the most competitive of the 4! Gabriel arrived on the day of installation and immediately realized the wall was not level and flush against counter. He applied a thin-set and was able to get his team out there the next day to complete the actual install. They were quick, professional and did a fantastic job! I look forward to working with NE tile installation for future projects.

We were in a pickle after our original kitchen backsplash tile installer had a schedule conflict &…read morewe needed a quick replacement. Luckily, Gabriel from New England Tile Installation responded to our quote request within minutes - and has been super responsive & professional all the way through. He & his team did a great job - tackling some issues unique to our slightly funky 1910 house. Quality work - excellent customer service. Highly recommended.

Excellent product and service! I have used Gray's for carpet cleaning, carpet repair and for…read morepurchasing and installing carpets. They just completed installing a runner on a curved staircase with wonderful results. It is great to use one family owned business to compete a project from start to finish!!!

If you need anything to do with carpet, this is the place for reasonable prices, and excellent…read morework, done by some great people. Also... they are SUPER fast! A+++ Thanks, Jim and John, for some awesome work! We are both very pleased with the end result on the runners! If you're considering Post Road Carpet... GO TO GRAY'S CARPET CENTER FIRST!!!

Don't waste your time going to this place you walk in and they don't want to help you a lady that…read moreworks there told me she's been there 13 years couldn't tell me what type of carpet it was when I was telling her the colors didn't know what size piles carpets were did not want to help us most unprofessional place I've ever been

I bought beautiful expensive ceramic tile for my kitchen. I had one unopened full box of tile left…read moreafter the install. They would not take it back stating the restock fee is about the cost of one box of tile. The purchase paperwork does not state no returns/final sale. As it should. Also, as an fyi - they do not respond to any emails. Won't do business there again.

Warning: If you ask for a quote through Yelp, you will be incredibly disappointed/shocked/angry. I…read morelearned the incredible hard way that Yelp is tied to ChemDrys corporate office, not this location directly. Therefore my quote for work was about 1/2 of what it ended up costing me and that was with a 20% discount for having the house empty. They operate on a $0.54 per sqft price (as of 8/23/19) not on a $60.00 per room price that Yelp quotes you back. 2 sets of stairs ran me $96.00. They are very thorough and laser measure every sqft to get you the accurate total. Do yourself a favor and call this place direct and have a good ballpark of your needed sqft of cleaning. Overall, after I let the frustration of having a bill twice as large as I expected, they did a good job. They only ran a 1 person crew which, when I have used other companies they had multiple people tackle the job. 1500 sqft took about 3 hours to complete.

I am very impressed with their customer service. I recently hired Colonial to clean a sectional…read morethat had some stains because kids... The first technician was very thorough but after he left and the couch dried, some of the stains reappeared. The company immediately called me to get feedback and after hearing that I was not satisfied, they offered to have someone come back immediately to re-clean the couch at no additional cost. The second technician was just as thorough and explained that the particular stain I was concerned about may not come out because it was a water based stain and had set for so long. However, after the couch dried this time, the stain was completely gone. When the company says satisfaction guaranteed, they truly mean it. I found them to be very prompt, professional and skilled. Would definitely recommend.

Rich at Floor Source is exceptional to work with. His attention to detail is outstanding, and he…read morehas made sure the flooring choice meets my expectations especially given that there is a vast selection of options in store. He is quick to respond to every question and always helpful and professional. Most importantly, his kindness and genuine care makes the entire experience easy and stress-free. I highly recommend working with Rich.

we ordered tile for our new home in October, Due to circumstances beyond our control, our install…read moredid not occur until March. At that time, realized we were going to be short two boxes of tile. We thought we were in big trouble, matching the tiles would be impossible or so we thought. A phone call to the amazing Suzette and less than an hour later she had two boxes from the same lot so they would match perfectly!!! She was told it would be several days for delivery, but lo and behold they were in the very next day! saving the day and no delay in our job. Take that big box stores, personal service and people who care are out there !!! Thank you