Overpriced because it's the only decent hardware store in town, it's genuinely cheaper to drive to Lowe's/harbor freight in Gilroy. Not the employees fault the store doesn't carry so many seemingly no brainer items, and they're all class acts. read more

The cashiers gate keep the Pokémon cards and give you a hard time to bring them out from the backroom. Its most likely they are trying to keep them to buy with their employee discount. Managers should look into this problem it's happened on several occasions. read more

Had a great experience this past week with Jennifer. I was trying to get help finding a product with my husband (I believe a torch that was locked up?) and we kept being told different places it was. Well Jennifer noticed our confusion and jumped in to help even tho I was in the checkout! She halted ringing me up to find someone to take my husband to the proper place and grab the correct item. I was so thankful for her assistance and how understanding and friendly she was. I was ready to give up! But she went above and beyond and made my husband very happy he could complete his project that day!!! Thanks Jennifer! You rock! read more

I ordered a pellet smoker on line I received a call from the manager that the smoker had been assembled however they noticed a small dent in the metal when they put it together Jesse explained he wanted to notify me and have me come down to look at it He also said if it wasn't too bad to me he could see if Ace online would take some money off To me the dent wasn't too bad and Ace online line gave me a good discount Really like the people at Ace Really nice and helpful I was impressed by they're honesty to make sure i was taken care of read more

Really cool store with a great Carhartt selection in the last couple of months they have added more Carhartt items into the store The staff are 8/10 Francisco is great but there is this one lady that is supper mean and doesn't accept coupons(I have no clue what her name is.). The prices are very reasonable. This is a nice store they are very big and they have a garden center the store is also in Morgan hill the Jonson lumber and nursery. They have a small selection of plants here in Hollister and more in Morgan Hill. The store in 2023 has a lot of Halloween decorations and lights. read more

Hollister Ace Hardware - Carhartt - Hardware Stores Near Me - Hollister, California

I've been a regular customer since 1996, but lately I've been to the store much more often than usual, as we are in the process of giving our home a full renovation. I'm always greeted as I enter, and the employees are always helpful and knowledgeable. Especially a fairly new employee, Jennifer. The store is always well stocked, and I'm confident that I'll be able to get the questions I have answered. Keep up the great work. It's no small thing to have such a great hardware store right here in town. read more

Ricky and Alex at the hollister location are very nice and literally the best retail employees I have ever dealt with. I am a general manager of a big retail store in the central coast. I can appreciate a good employee. They are simply the best. They are always so polite, professional and always take the time to help me with whatever I have ever needed. I am a regular, and even when they didn't know me, they treated me with respect. Love these guys. 10/10. The best Scott A read more

I just wanted to give Jennifer a shout out. She is my favorite cashier, and I always make sure to use her check out lane. Shes always quick to offer help and guidance. When I go in, she always checks in on me and asks how my projects are going. She always makes my day, and leaves me feeling more confident in my abilitlies and encourages me not to give up on my projects. I sincerely appreciate her and her positive attitude. Thank you for service with a smile Jennifer. read more

Great service and always has what I need! Shoutout to Jesse and his friendly staff! Every time I go in I'm asked what I need help with.

Yesterday my aunt who is in her late 70's went in and got some chicken feed. She checked out and seen some workers standing around talking. She went up the females and asked for help for lifting the bag. The one female who helped her got all mad and picked up the bag with aggression and attitude. If you don't like helping maybe you girls need a new job. I think Ace needs to step up their service game and teach their workers to be a bit more caring for elderly people. read more

It's ok. They have most of what you're looking for. Employees aren't always sure where items are located when you ask, but they do make the effort to help you find what you're looking for. Check out line can be long at times, since it is the only hardware store in this city. Value? Prices are a bit higher, as they are the only place to go. As this city grows, we could use a larger hardware store, with the ability to offer larger product selection. When looking for something more specific, you need to drive to Gilroy and hit Lowe's or Home Depot. read more

Today I had a return. I walked in and went to the counter at the left, as usual, since I've done several returns and have always been helped at that counter. While waiting, a cashier from across the checkout station hollered out at me "if you have a return you have to go through the line!" So I politely complied and walked through the store, around by the paint department, around the candy aisle, and since NOBODY was in line, was called over to a cash register EIGHT FEET from where I started! I made a comment about being directed around the store to end up almost where I started and the cashier just smiled with a completely blank look on her face as if she saw such idiocy as complete normal. Afterwards, I needed a new hoe and went to that department. Many items were not labeled with a price so I turned to find an employee and THREE employees walked right past me ignoring my need for assistance. This place has gotten truly sad lately. read more

Every time you need that one thing to finish a project, it's never here... Thanks Ace. Very fine Job.

We went there today Jan 22, 2023 as my key fob for my car was broken a very helpful gentleman not only helped us (the wife n I) crack the thing open but also replace the battery as well plus he mentioned they wear out and cost the big bucks so got that to look forward to... but the BEST customer service in Hollister! In fact the Chevy dealership should rip a page outta there playbook! Just sayin customer service is everything, but practically chase people away from your product that costs thousands you go greenwood chevrolet:((((((( read more

I get it. This odd economy has done weird things now Ace wants me to spend more money to get same coupons. But it is pretty decent at having something you need. read more

I purchased a fig tree in the past 3 days. Today I went to add one more tree. They had raised the price 7.00 per tree on the same exact shipment!!! Grapevines likewise raised the same. Roses were at $100.00 per rose!!!! Tree roses!!! Absolutely no respect for customers! When these prices are " jacked" they assume we're stupid to there actions!!! Keep your items I'm moving on!!! read more

Friendly and helpful. The prices are a little higher here but the convenience of having a hardware store in town and being able to get help when you need it is worth the cost. read more

I love the staff here. Sarah especially is always extremely friendly. Her customer service is through the roof! Exceptional. She's always very knowledgeable about products sold here. She makes any business done here a pleasure. Sarah always leaves a smile on my face when I walk out of Ace. I definitely think that she deserves to be acknowledged for her outstanding personality and performance! 10/10 experience. read more

My husband and I are doing some home remodeling and we've had quite a few different handyman groups and contractors in our house for the last several weeks. It seems that I have been the one who always gets called upon to run errands and make the trip down to Ace Hardware to pick up materials, parts, etc. I sort of dreaded this at first, but lately I must say that I've been made to feel very comfortable every time I walk into this store because there is ALWAYS at least one (if not more than one) helpful store employee who greets me right when I walk into their front door and they always seem to know exactly what our workers at home are needing. They stay with you until you find everything you need. Shopping is made easy with their helping attitude. Due to their helpfulness, I almost feel like an old pro when I get sent down to Ace. It's like, so what if Lowe's Home Improvement backed out on their earlier expansion plans to build a store in Hollister, right? read more

Perhaps I just ran into the wrong customer service rep but I was guided to him as a seasoned worker who had the vast knowledge and experience to guide me with my small electrical project. Well they were wrong, he was an older guy who has been there for years but always seemed to be grumpy. I asked him for help and was told, "I don't know, but the supplies your looking for are there" no real help, no guidance just a bit of sarcasm. read more

Awesome selection, lots of additional items since they moved into the larger store across the parking lot (into the old Staple's store). Patio furniture, bbq's, lumber and garden departments are all new. The staff is helpful to the point of being annoying. Lots of young employees who do not have the life experiences or home improvement experience to give advice. It's just too bad that the floor staff is not experienced in home improvements. They know where stuff is, but forget seeking any advice. Dumb looks are still free! I'm glad that I rarely need help, other than locating things in this new, brightly lit store with wide aisles and LOTS OF STUFF !! Just when I knew where everything was, they moved... They have almost everything to make minor home repairs. For larger stuff or huge quantities, you still have to go to the local lumber yard or the BIG ORANGE WAREHOUSE in Gilroy. Their prices are high, but the time and gas savings are a huge offset. read more

I've gone here for ant killer, paint, screws, keys, piping all in the last 3 months and the staff is so friendly and helpful/knowledgeable and they remember you. This is just a great store to go to! i live by true value but i make the drive to ace. they don't have everything so i have to go to the depot but this is my first stop. I've also been to the one in salinas and same deal, great staff and products. Good job Ace and staff! read more

I have never left this store without a part or tool that I needed to finish a job. The men and women that work here are diverse in their knowledge and skill set. If someone can't help you, they find two others in the store that can. Great location and rarely too busy! I don't have and Ace card, they always ask if I do. Maybe I should finally get one. read more

Got what I wanted with good customer service. Drove straight from Home Depot ,Gilroy where I was treated like crap! Thank you Home Depot for sucking so bad that I went to Ace and got knowledgable people to help me with awesome customer service skills. You rock Ace!! Bye bye forever Home depot!! read more

The place may be just slightly more expensive than most, but it's super clean, easy to find stuff, and for the most part the staff is really helpful. read more

Just wanted to say Thank You. My wife and I came to your store a couple different times over the weekend. We were there for the motorcycle rally. I had a double sided key made. The gentleman that made it was great. I know your thinking a key! Well yes I have been to a few different store's including Ace and no one had this key and he went right to it. What's the worse that could happen it works. Yes it does. Thank you key guy. Everyone there was great from the time we walked into the store till we left. We felt like we were part of the family. Great customer service. Keep it up!! See you next year at the rally read more

Great Hometown feeling everyone's always wanted to find something that you can't see as an older person you get lost in the aisles but there is always someone there to help. The manager Vinny is also very courteous and takes care of vets with his discounts and so on. Don't need the big box stores when they have everything you need save your trip to driving to Gilroy do business in town awesome Place always will go back thanks again for listening to a happy customer. read more

Ace is the place what can I say. I feel like most of the time the staff knows were to look when I'm searching for items. Lots of checkers so I can get out in a hurry. read more

I go to this Ace Hardware pretty often. They always have whatever I need. Prices aren't the cheapest but it is a nice convenient hardware store. I try to avoid coming here on the weekends because it gets really crowded. read more

I enjoy this store now that it's bigger. So much to choose from and I love love love the garden department. Overall one of my favorite go to stores for spring and summer read more

Staff is very friendly and helpful! It is a little bit more expensive than Home Depot and Lowes but worth it because if the experience.

A lady in a hardware store does not do well! Luckily Kevin(coolest sales associate that works there,he reminds me of one of my high school teachers) helped me find the exact screw I needed and now I know the difference between a screw and a bolt lol:) The prices are good but what really stood out to me was the customer service. I appreciated that. And yes it is true it is hardly ever busy and the location is convenient, its just across the target parking lot. read more

Okay so I have always been a fan of the ace hardware store but I have to say that since moving to Hollister I love that store. The staff are incredibly friendly there always helpful and now that the store is moving to the old Staple store they say they're going to have a garden department which is going to be credible because her prices are usually the best in town. Finally, I have found a store that has so many things on sale...you got to check out their seasonal sale aisle as they have the best prices for umbrellas, out door furniture and barbecue pits that I have seen anywhere, you wouldn't really expect it but it's true. read more

Finally Hollister has a one stop store for all our hardware and garden needs. Very knowledgable staff. Excellent selections.

Staff is so nice and helpful. There's always someone around, you never have to wait in line or have trouble finding someone when you have a question. read more

I love Hollister Ace Hardware. Someone always offers to help the minute I walk into the store. They are very knowledgeable and I don't have to chase all over the store looking for someone to help me. The cashiers are nice and polite. I can't say enough good things about this store. read more

The store is kind of small will be nice when they move over to the old staples area I love that they carry Valspar paint now people are pretty nice seem to know what they're talking about read more

Jen in the paint dept. ... is Great 10/10 ... very helpful and really goes out of her way! I hope the managers/owners appreciate employees like her!!! read more

My favorite local service.. I buy a lot of household goods there. Friendly staff , nice selection and pricing.

Hollister really needed this. Love the new location and have always loved the very helpful staff!