It's an outstanding experience from reception, to cleanings, to minor dental work to major dental…read morework. Dr. Tanzi and the team are well trained, seasoned and compassionate pros. Dr. Tanzi is an outstanding dentist who embraces newer technologies to make for a better patient experience. I love the crown in a day! In several situations, she personally made sure I got to the right specialist and talked directly to them about my situation before and after my visit - great follow-through. Whenever I arrive at the office, I am consistently met by staff who truly seem enjoy their work, colleagues and patients. I am impressed and thankful for the great care and personal follow-ups I have received. Love this practice!

Good at cleanings/dental work, but very concerning business practices/policies. They tell clients…read morewho have Dental insurance that they have co-pays for cleanings (like medical co-pays) when in reality they are "OUT-OF-NETWORK SURCHARGES". I called my insurance who confirmed there are NO such thing as "co-pays" with our dental plan! When I confronted the office manager and subsequently the dentist about this (after being a customer for 20 years), the dentist told me to "think of insurance as a coupon". I'm sorry but our Dental Insurance is not cheap and is in no way "a coupon". Their charges (and extra surcharges) for any type of dental work are astronomical because they are "Out of Network" with all insurance plans. They also added a ridiculous, rigid policy charging if you need to re-schedule an appt. They are now in it to milk every $ possible from you....very sad that they went this route!

I was told by Dr. Lee after he messed up the shape of my front tooth "if you want high end…read moreprecision work, this isn't the place for that. You'll need to go somewhere else for that." Same day I went to my old dentist and they confirmed the tooth is not straight and will cost me $500 to fix.

Dr. John Tam is very thorough and was able to create a calming environment to put the patient at…read moreease. The waiting room at Smilage has been recently redecorated however one major downside - there is no WiFi and the cellular signal is spotty in the building. It's hard for me to believe a modern facility does not provide this amenity for the patients and families waiting upwards of 2-3 hrs.

Just learned that they billed my insurance company $3223 for one visit without telling me using up…read moremy entire years worth of insurance.

Absolutely love this dental office!! Hadn't been to the dentist in over 15yrs, because I was so…read moreembarrassed how bad my teeth got from an eating disorder I suffered from for years. They are so kind and welcoming, I actually enjoy going to the dentist now!! I literally cried today after my appointment, because I was so happy with the work they've done so far! If you're scared of the dentist or being dental shamed, go here!! I actually get excited for my appointments!

Very appreciative of the staff here- they are very kind and flexible! I've gone through headaches…read moreof dental treatment at past dentistries... Dr Almaawi welcomed me and my frustration into his office and guided me to happiness every time I look into the mirror! (From someone who has been through failed implants,bone grafts, gum grafts, temporary bridges and more) -- all I can say is ... trust the process! He recommended me to a wonderful surgeon (Dr. Norman Lee-Newton) to help with my most urgent need. Once my healing concluded, Dr Lee communicated with Dr Almaawi about my dental status & handed the baton back.. from there, the Ashland family dentistry finished up the cosmetic work which lead to what is now my BEAUTIFUL smile. (They are professional, have a clean office, and offer a fair price while offering flexible payment plans if applicable). Thank you again to everyone who helped me through my dental challenges this past year!!

I had a dental emergency and they got me in the same day! They fixed my tooth and even made a crown…read moreright there on the spot no waiting, no pain, just amazing care. Everyone was so kind and professional, and the technology they use is incredible. If you ever need fast, high-quality dental help, I can't recommend this place enough. I absolutely love this office, dr Almaawi is the best

In February, I made a consultation for my son and was quoted a price for dental work to be done…read more After I agreed to the price, I made the appointment and he went back to have the work done. Once the work was completed the price was $272.00 more than what was quoted. I spoke with the billing department and explained what was quoted and what I agreed to pay. After several phone calls back and forth and checking with the Dr. they agreed to the price that was quoted. I was also told that they didn't accept my dental insurance because it was out of network and the work wasn't covered, therefore, I paid the (quoted) balance due in full. Today, I received a bill from them which showed that they billed my dental insurance the $272.00 and the insurance paid $177.60 with a balance due of $94.40. After speaking with the billing department again, they said that my son was over 18 years old and that he approved the work that was done. I explained that I was the one paying for it and I went with him to the consultation and approved the work, not him. They kept telling me that it was a 2 step process and that's why they charged me the extra money. I had to remind them again that I received a quoted price from the Dr. and if it was going to be more money than what was quoted, they should have included it in the initial quote. Today after going through this ordeal again, they said they would credit my account the $94.40 but still received $177.60 from my insurance which was more than what was agreed upon. Make sure when receiving a quote it's for all the work that needs to be done not just the first step.

Been using chestnut dental for almost 20 years since I was a little kid. Have had to go back…read moreseveral times this year to deal with some dental work. Dr. Blattman is great, as is the rest of the office staff. Very patient, always answers my questions and puts my mind at ease, considering the dentist can be a chore for a lot of people this kind of approach is what I look for in someone taking care of my teeth.

I love the dentists and hygenists at this place! They were also voted- for the 10TH TIME- best…read moredental practice in the Framingham area so apparently a lot of other people love them as well. The dental staff has always been able to answer all of my questions and I always feel like they are being honest with me. I live in Quincy now but I still make the time to come out here because they are really that good :)

Dr. Fried was very friendly. More than that he was available - he didn't just rush in and rush out…read more- sitting down to speak with me and actually have a conversation (directly and indirectly related to my oral health). And the Dental Hygienist that saw me was also very friendly. Again, better than that, she was exceptionally thorough. My teeth looked amazing when I left. So much so that I called back in to say "thank you."

I was with this practice for quite some time and eventually got my spouse to go with them too…read more But, at some point, I began to notice a kind of "upselling" and "switcharoo" tactics that made me begin questioning things. For me, it started during an extraction when during the procedure they began to pitch me on different options that were never discussed prior. Not knowing anything, I blindly agreed to one option which cost me $1200 out of pocket. I blame myself for not stopping right there and getting the details, but when you're already anxious and in the middle of a procedure, there's little time to think and respond thoughtfully. Both my spouse and I got the whole "night guard" pitch which was, again, during our procedures. It's not prudent, to me, to be stuck in a chair with people's faces staring down at you being pitched an upsell! Now, it may be coincidence, but when I arrived for one visit I noticed a beautiful, expensive Porsche in front. While sitting in the chair, Dr. H was talking about a new boat. It was uncomfortable, especially knowing how much I was paying even with good insurance. The last straw for both of us was when we went in on separate dates for routine cleanings. This was covered by insurance and should have been in and out business. However, we were BOTH denied our cleanings and told we needed new X rays, which we did - because they told us we needed them. Once they did the x rays, they told us that they could not do the cleanings because we each needed deep scaling. Again, we were denied basic cleanings and told we "needed" deep scaling. That meant 4 separate appointments, one for each quadrant. The cost? $350 out of pocket PER SESSION. This was after the insurance cut. Both my spouse and I had the exact same pitch that we needed deep scaling despite going at different times. Later, I spoke to others who had the same experiences. Well, we went to another practice down the road. They asked us to get our x rays from Dr. H who told us it would be $70 each. I was flummoxed. Our new practice said that was ridiculous and got the x rays themselves from Dr. H without any fee - practice to practice. The new practice examined both my spouse and I and said that deep scaling was unnecessary and our teeth were in actually in great shape. We are very happy and have never once been upsold on alternative options for procedures, night guards, or deep scaling. It was clear that they would have made a lot more from that deep scaling than the basic routine cleaning and that is the reason for this review: $$$$ I gave two stars because the staff they have are very friendly and the doctors, themselves, are a lovely couple. They care about their customers and I respect that. However, they are also a business looking to make money in ways that I don't particular find comfortable. I hope things have changed there, but if you go, be smart about what you need and how much things cost. Get quotes before you have any work done!!

I have never walked into a Dental Office where the whole staff is smiling. I love Harelick Dental!…read moreDr. Scott and Dr. Natalie are so personable. They thoroughly explain what needs to be done and make me feel comfortable under their care. Abby, the receptionist, is so friendly and accommodating with scheduling appointments. The Dental Hygienists are great too! Over the last 3 years I have had great experiences and would highly recommend Dr. Scott and Dr. Natalie.

I had a cleaning with Lexi today, I normally have my cleanings with Sarah but she's out on medical…read moreleave and Lexi is a 4th year dental student who was filling in. She was very knowledgeable and did a great job with my cleaning. Informed me things I've never had anyone answer before about my oral health. Even knew that I sucked my thumb as a little girl. Not bc I have an overbite, braces took care of that lol. She did a great job and I wish her all the best moving into her career as a dentist. I am confident she will do well! Thanks again Ashland dental, everyone from front desk to doctor Saad are great!

The staff was great, extremely friendly and attentive. Very welcoming and clean, no long office…read morewaits, quick appointments, accepts various insurances and great parking! The team was very nice and informative. Dr. Saad provided excellent service and explained things thoroughly.