I feel compelled to warn others about this apartment complex. In my experience, it has been very…read moreunsafe due to the conditions of the property. A tree on their property fell on my car and destroyed it, causing me to not be able to drive it for 2 months as it is being repaired. Management has not been accountable, many of the issues are still completely unresolved. They have provided no reimbursement, despite them being totally in the wrong. The tree was rotted through and completely hollow. Please watch where you park your cars! In my experience with Governor Sproul, if THEIR tree falls on your vehicle they will NOT take care of you. Aside from the tree incident, I would like to warn others about the other ongoing issues that impact residents at Governor Sproul. I am setting up insect traps AGAIN for the camel crickets in the apartment, which are the size of my palm. Despite having an exterminator come and purchasing countless traps from Home Depot. Above are Emergency lights that didnt work for 24 hours during a power outage, causing serious safety hazards. No lighting in the entire building when this happened. Water leaking through walls causing mold, and an awful odor. Large urine spots going down the hall that smell, dog poop in the hallways frequently. Peoples pets in the hallways constantly, even had my neighbor's cat run into my apartment and under my couch. Total chaos!! Please make an informed decision before moving here!! I'd like to avoid this awful experience happening to others.

If you're thinking about moving here....DON'T! You pay a mortgage to be told that things can't get…read morefixed because they're more concerned with paying themselves and collecting rent. Grounds are full of scattered trash, shopping carts and dog crap. I could keep going but I won't, can't wait to get out of here!

Unbelievable staff here at AVE, Newtown Square PA. I needed a temporary fully furnaced place while…read moresearching for permanent quarters to be closer to my aging father. During my stay I had many "adjustments" that came up with regards to accommodations and changing dates on my leasing terms. Everyone from the front desk to the maintenance and housekeeping has been extremely helpful and I highly recommend AVE in Newtown Square. I only with there was a one bedroom available for me to permanently stay here!

What's not to love. My wife is safe and cozy here on work. Garage with elevator and stairway…read moreaccess. Elevator area in Garage is climate controlled with heater. Everything is maintained. Pool, snow, ice and even the barbecue grills have always been topped off with propane gas. In main lobby free Starbucks Coffee and hot cocoa. Full gym with spinning class area. Conference room, pool table adjacent to a party ready like room area with fridge, dual sink, two flat screen TV'S with ALL THE CHANNELS, Lounging chairs. From Miami to here has been a good transition for my wife on work. So glad.

I have lived here for three years and I really love it here!! I moved in with family for one year…read moreand was so happy come back to Drexel Court. The apartments have vintage charm from the 1920s including glass doorknobs and cast iron tubs. The sunroom let's in natural light and works great as an office and 2nd bedroom. The rent is very reasonable and the family that owns the building has always been friendly and helpful. It is very convenient to get to wherever you need to go with the trolley right outside the door. The neighbors are all very nice and quiet.

Any problems I have had while living here have been quickly resolved. Other than the building being…read moreold I can't complain or have none. Walls are thin but other than that I am pretty happy.

I really wish corporate would wake up and fire Debbie she is so rude to anyone who reaches out…read moreabout any issue. almost makes you wonder why to even pay the hoa fees. she's old so hopefully she'll retire soon and someone better will take her place

While I love my unit I am amazed that there are homeowner fees to live here. The elevator has NEVER…read moreseen a lysol wipe. 25 dogs, people cleaning up poop and who knows what that is on all of the walls but never the evidence of a fresh clean wipe down. DO NOT touch the buttons!! The 'cleaning' people vaccum faithfully over the carpet stains weekly and never disturb the spider webs in the railings and corners. Since the halls don't have windows you pray for some carpet fresh to ward off the smell of closed - upness and I don't care what they say, someone in this building does restaurant prep, I'll bet the board of health will agree once they smell the building. I can name the dishes every week and it starts at 11pm....yum nauseating and no sleep. When mentioned to the office how I almost vomit every Thursday at 3am from the overpowering smell, I am told it's because of the many ethnicities in the building. Do not call me when I put chitterlings in a crockpot on low and leave for the day/weekend. Lastly, no one seems to be concerned about the poor dog that whimpers, yaps & whines ALL HOURS ALL THE TIME. When trying to address it with the office there is no real solution offered. I am so flustered because I love my place and who wants to move becuase Sasquatch won't act like they live above humans and the restuarant people leave their dog barking and yapping ALL DAY LONG. I often forget this is a condo and not apartment but it could be worse, at least there are no rodents & roaches in this building.

This place was great for a few years. Awesome office staff and an owner that stayed on top of…read moreeverything. When owner died his kids took over and could not care less about the place it seems. Rude office staff, building falling apart and very slow to fix, ceiling in laundry rooms fell in, leaks in apartments and hallways, mold in hallways. Only good people seem to be maintenance team but they can only do so much. Such a shame because I like the neighbors and it was super nice for a few years there. If you tour here ask to see more than one apartment and look closely at ceilings for leaks etc Update: the management and office staff are HORRIBLE.

We lived in NTA for two years, and overall satisfied with the place - to the extent when one…read moredoesn't have to deal with the management office. The staff is very discourteous to say the least to the point of being rude (without provocation) and nearly barking at you with "if you'd like to hand in your vacating notice, go right ahead!" Uhm, not much interest in tenants' satisfaction, perhaps? The apartments are spacious, not new though - squares of hardwood floor tend to unstick on their own accord; bathroom appliances are old as well. We had an issue of half a window frame collapsing during a heavy rainstorm and had to wait for several days for it to dry before it was fixed. But the maintenance team is nice and responsive, which is a big plus even if the choice of the leasing managers is unfortunate. Note that the buildings are right by the pike, traffic noise comes in when the windows are open. Blinds are not included, unless you're lucky to have a prior tenant leaving theirs behind.

Large apartments with utilities and cable included. Great value. My Dad lives here and it's a…read morewonderful community.

We had a list of items we wanted taken care of before moving in. I handled most of them, since it…read morewas easier. The staff was helpful getting us signed up and handled the credits as promised. Overall, we think they do a nice job.

Staff is not helpful. Started the lease process in the beginning of April and it took until mid…read moreJune to get a signed lease. The process from start to finish has been a complete nightmare. No one responds unless you call or follow up to nag them and I have called many times where no one answers the phone at all. Absolutely Horrible Customer Service!!!!!!!

I will never recommend this apartment to anyone They are…read morethieves Back in the last part of February early March 2020 First of all I was told there was an 1 bedroom apartment available They told me I can come down to see it and take it from There After a maintenance man showing me an apartment I agreed to it I filled out the application paid my app fee The following week I called the owner of Morton apartments . She told me they never received any application or money order but because I took pictures and kept the money order receipt And telling her what I did She had no choose but to investigate and stop lying She said she would call me back with an answer she had to find out what's going on She never called back I called her three times She finally answered the phone telling me She talked to the maintenance man they lost the application they found the money order.so after I requested my money back She claimed I should have called earlier my application had expired and the apartment I looked at has been tooken. I filled out the application Thursday the following Monday I called her but that was to late? Yeah right She claimed she cannot give me my money back I can refill out another application she will waive the fee and put me on a waiting list and the other apartment that will be available at a later time but the apartment will be a higher price.which I couldn't afford After stating I do not want to fill out another app and I do not want the other apartment or be placed on a waiting list She claimed she had to talk to her husband to see if I can get my money Back. I never heard from her again no matter how many messages I left or phone calls she never answered. If the owner of the apartment act in this manner imagine what else she is capable of doing if something broke down that need to be fixed or if I pay my rent I would be totally upset if all of a sudden my rent money was so called lost or she claim she never received it. It was a terrible introduction These people lied and they are a thief from the very beginning. They cannot be trusted Another apartment or house hunt turned into fuckery. I'm so pissed off that this type of continued ordeal and mannerism is going on In Pennsylvania when it comes to finding a place to live. The landlords and owners come up with anything any lies and take your app money as a quick profit. They pretty much got their own slimy ways to keep you out their place by law.Terrible.

This apartment is garbage apartment. .management are really rude. .one lady she work in management…read moreshe don't know how speak. ..if any problem in they never fix. You have to keep calling. ...the who fix sean he just work Tuesday morning couple hours &Thursday morning couple. . If we ask to her manager Susan she never pass massage we are really tired to talk with management office. ..I don't when is there any responsible person available fix all issues. ..

5 stars all the way! I honestly nothing but great things to say about Hearthfire Holdings / Sergio…read moreand Corinn. They were our first Philly apartment and I'm so thankful we found them, it was a wonderful experience. Our unit was well built and beautifully finished! I loved how Sergio and Corinn were quick to respond when we reached out. In addition to that, they are very understanding when it comes to any issues that arise. We were treated fairly and would recommend them to anyone looking for a place in the Philly area. Marissa and I will miss working with you, thanks for taking care of us for 3 years!

Nothing but great things to say about this company and Sergio and Corinn. Class act all the way…read morethrough. Sergio and Corinn are friendly, knowledgable, professional and the easiest people I have ever dealt with in this capacity. No matter the issue or question I had, they would respond almost immediately, and work with me, even on a Sunday evening. The apartment I rented was finished the day before I moved in, so there was no issues on the cleanliness or state of the apartment. Sergio and Corinn were in touch with me throughout the move-in and I appreciated that immensely. They also kept in touch throughout the year to check in and keep us updated for the weather conditions and such. They truly put together a clean and welcoming apartment and it was clear to me they truly wanted to make those of us who rented from them welcome. I felt bad about leaving the apartment as I knew I would miss having such a good company to work with. If you want top quality service and professionalism, take a look at Hearthfire Holdings. You can't go wrong here.