The owner is very experienced and our chair looked brand new when returned. Although, the foam was very stiff and not what we expected. Since we were not happy --Holloway allowed the return of the chair with no hesitation! The chair was complying redone. The end result was perfection. We love Holloway ! read more

I had 5 chairs and 3 ottomans reupholstered. They look wonderful. One was a very large leather chair and one was VERY old but has a lot of sentimental value for me. It was in my childhood home in the 60s and 70s and was a complete mess. It's now completely back to its former glory! read more

Excellent service and great job on upholstery.[[HIGHLIGHT]]Ms Holloway was very helpful and professional.[[ENDHIGHLIGHT]]

I had an old upholstered bed frame that was starting to look pretty worn out, so I brought it here to get it refreshed. They did an amazing job picking out the right fabric and the craftsmanship is really impressive. [[HIGHLIGHT]]It feels like I have a completely new bed now and it totally changed the look of my room.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The process was straightforward and I'm really happy I decided to go with them instead of buying something new.[[ENDHIGHLIGHT]] read more

Great care, service, and delivery people. [[HIGHLIGHT]]Caroline was patient and diligent with my request.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She guide me to the best scenario for my headboard.[[ENDHIGHLIGHT]] read more

Over priced fpr the final results. Owner been there a minute and it shows in her patience and service. I'd go somewhere else but they have been there a long time so that says something read more

Had my sectional reupholstered and it looks fantastic! [[HIGHLIGHT]]Carol was incredible to work with. She went above and beyond to help me find the right fabric.[[ENDHIGHLIGHT]] It only took 2-3 weeks versus months! [[HIGHLIGHT]]The delivery guys were also awesome![[ENDHIGHLIGHT]] I highly recommend Holloway's for your upholstery needs. read more

Holloway's Custom Upholstery - Sectional reupholstered by Holloway's. - Furniture Reupholstery Near Me - Dallas, Texas

[[HIGHLIGHT]]I used them a long time ago and they were wonderful[[ENDHIGHLIGHT]], but now it is dusty and dirty and there is no one to help you. I will no longer recommend- read more

Holloway's exceeded our expectations when reupholstering some treasured family furniture. [[HIGHLIGHT]]Carol provided expert guidance in selecting both fabric and hair-on cowhides, in designing the finished product, and in delivering our vision.[[ENDHIGHLIGHT]] The workmanship and artistry are superb. If all this is what you're seeking, consider getting a quote. You'll be amazed at the exceptional value. read more

Holloway's Custom Upholstery - Furniture Reupholstery Near Me - Dallas, Texas

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We had some dining room chairs redone and are very pleased with the finished product. The pricing was very fair and the work was done very quickly. [[HIGHLIGHT]]The shop was very communicative.[[ENDHIGHLIGHT]] read more

"Adore" by Alberto Giurioli plays and I am moved to commend Holloway's Custom Upholstery. I wandered into this East Dallas Gem a few years back, to date, Carol and her team have managed to salvage and create something new with the pieces I have thrifted here and there. The shop sits at the corner of Ross and Peak in an old building, it reminded me of the creatives I saw as a child back in East Texas, shops that are minimal, no heat no air no costly building. Upon entrance it reminds you of times gone by, the essence of Small Business Owners who have a true passion for what they do and give fair pricing. I have found Carol to be matter-of-fact with NO frills, it's the way I prefer to personally do business. Carol and her staff are experts in their craft and I have found Carol to be a wealth of knowledge, if she can't source it, she will, give you resources to discover on your own. Their quality of work and service is one that I pray never ceases. Businesses such as Holloway's, seem to be a dying breed and I would rather scrape my pennies together to do business with them as I have Never been disappointed in the outcomes. For those of you seeking to enter the world of Interior Design, let me say, Carol, should offer classes, as I would say she is truly an expert , with real-life experience in her craft. I imagine her home, beautiful from entrance to exit. These are the just a few reasons why I "adore" Carol and will continue to do business with Holloway's in the future. If you are looking for a place to revive, your furniture go HERE. They are worthy of 5+ stars. [[HIGHLIGHT]]Thank you all for being kind and helping me make my place feel like home[[ENDHIGHLIGHT]] read more

Holloways recovered 2 sets of outdoor cushions for us. Fast, Good at explaining the process and at less than 1/2 of what the other quote was I'll be back. Support Local. read more

Just got my sofa back from Holloway's. They did a fantastic job and had it done in a timely manner. Couldn't be happier. An absolute joy to do business with. Would give more stars if I could. read more

Holloway's Custom Upholstery - Furniture Reupholstery Near Me - Dallas, Texas

I highly recommend this place. I dropped off two chairs for upholstery work. I received a called 10 days later the chairs were ready. They did an awesome job. Prices was also very reasonable. I will be using them again. read more

Holloway's Custom Upholstery - Before - Furniture Reupholstery Near Me - Dallas, Texas

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So pleased with the results! Carol and her team were prompt and courteous. Highly recommend and hope to use them again in the future! Thank you so much read more

Holloway's Custom Upholstery - Before pic of the wing back chairs - Furniture Reupholstery Near Me - Dallas, Texas

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It is hit or big miss with Holloway's Custom Upholstery these days. If you are fortunate, and someone with experience works on your pieces you are in luck and will be pleased with the outcome. On the other hand, if you are assigned to someone just starting out or perhaps unsure of what they are doing, you will end up with half padded, half baggy, ill-fitting and messy. Don't tell the owner you have concerns or questions about the work because it won't matter at all. Holloway"s no longer stands behind their work and you will be on your own, read more

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Holloway's did a fantastic job re-upholstering my couch and chairs. I would highly recommend them to anyone. Very reasonably priced.

The staff was rude upon arrival assuming $75 was too much for me to pay and at pick up, overall not a pleasant experience customer service wise. read more

These are great people. They helped me so much and re-covered a beautiful pice of furniture for us. Highly recommend! read more

Holloway's Custom Upholstery - Huge ottoman that they reupholstered with leather. - Furniture Reupholstery Near Me - Dallas, Texas

Called then sent email with pictures as requested never got a call back or answer to my email. Either way I would have expected a call back. Upon receiving my review the owners disappointing response was well it probably went to spam basically making excuses. He didn't say he checked his spam he didn't go into his spam to see if my email was there and call me back he simply said well if you want you can text the pictures to this number. (A number I should've been given when I called the first time). I won't be texting him the pictures, I went with somebody else who was much more responsive provided me a number to text upfront and will be doing my work next week. read more

We selected fabric at their shop and following day they came and picked the sofa. About a week later they delivered the sofa. Easy! Fair price and great service. read more

Carol was very helpful. Holloway's did a great job and fast turnaround. I will for sure use them again.

Great communication and quick turnaround. Good quality work and affordable. Made our chairs look better than new. Thank you!

I had two chairs that I needed upholstered with a custom fabric on a tight timeline and Carol was able to get them done in 3 days and they looked perfect! Reasonably priced as well. Highly recommend! read more

Said one price charged another. She said it was because of labor. We used all of the existing cushions already on the couch. I was going to have a new bench seat but decided against it. It was $175. Carol said she would take it off the bill. When my husband went to pick up the couch she charged us an extra $250. She said it was because of labor and having to pattern match the fabric. My couch is 90" long with two pillow backs, two seat cushions and four 20x20 throw pillows. She needed an extra 10 yards of fabric which brought the total yardage to 29 yards. The couch looks beautiful and she did a great job. I really didnt like the price increase. The price should be the price quoted and I should not have been charged more. read more

I used Holloway's for the first time to recover an overstuffed chair. The manager called me to let me know that a spring was broken and that the stuffing had degraded. After getting my okay, Holloway's redid the spring and stuffing. I was able to use my own fabric. The chair was picked up and returned to me within a week! My one quibble is that when the chair was being picked up, the employee would not listen to me about how to get the chair out of our house without scraping our front door. Thankfully, when the manager called me to say the chair was ready, I told her what had happened and she said she would send 2 people this time. The second person was great - he listened when I said that the furniture had to go through the kitchen door and didn't try to cram the chair through the doorway. He took his time and directed the other guy so that the chair was returned in beautiful condition. read more

We recently asked Holloway's to help us with reupholstering our Motorhome's furniture and window coverings. The work delivered was unsurpassed. Everything was Absolutely Beautiful! They could not have been more agreeable and accommodating. True Professionalism!! Thank you Carol and Team! read more

I inquired about reupholstering two barrel swivel chairs via email. Carol was incredibly responsive. The quote she gave me over email with pictures was right on target (and less than other local custom upholstery shops). The turnaround time was 7 days from pickup to delivery (which was free) and I am VERY pleased with the work! I will 100% be a return customer! read more

Holloway's Custom Upholstery - Finished chair - Furniture Reupholstery Near Me - Dallas, Texas

I had a sofa upholstered here and am delighted with the results. The piece was very large and a meaningful heirloom so it was important to me that the work be done well. I chose Holloway on the recommendation of friends, and I'm glad that I ignored the negative reviews. Carol was responsive with a quote, but I did experience challenges with having the piece picked up at the agreed-upon times. My impression is that the customers they usually work with have more flexible schedules than mine. Once I spoke with Carol and emphasized that my availability was firm due to work hours she was very apologetic and the team showed up promptly at the rescheduled time. They also delivered it on schedule. My advice - let them know in advance if you don't have wriggle room in your schedule. I provided my own fabric but they accidentally kept my extra fabric, so check to make sure that any additional yardage comes back with your piece if you do the same. Overall, the quality of work greatly outweighed the scheduling complications. They really do great work. I'm planning to have more pieces done here in the next few weeks, so I will update my review. read more

I used Holloway's to reupholster an antique sofa. It has been in my family for many years and I wanted it recovered in velvet (don't judge me...). I got it back on Friday and it is BEAUTIFUL! They did an amazing job. I highly recommend Holloway's! read more

I had a great experience with Holloways reupholstering this large cuddler chair. Order was done on time and they delivered promptly. Cost was $450 plus 12 yards of purple velvet fabric. They did a great job helping me pick out fabric that matched my decor and the chair looks great. read more

Holloway's Custom Upholstery - Furniture Reupholstery Near Me - Dallas, Texas

Great job on some pretty beaten up chairs and good price. Carol was very helpful and they were completed in about a week. Very pleased with the job read more

Very disappointed in the quality of their work. I was charged over $1000 extra for 3 down cushions that turned out to be slabs of foam and some Dacron. From what I can tell they could've reused the old cushions, they felt and looked the same. I even gave Carol a picture clearly showing the results I was looking for. The zipper on one of the pillows they did is stuck open because the liner made is too small for the insert and there are so many threads left inside that should've been trimmed, very poor finish out. She does not stand by her work at all. read more

Very disappointed in their work. I was charged over $1000 for new cushions that should've been much more than slabs of foam with a miniscule amount of down. The lumbar pillow inserts ended up being so tightly stuffEd they look almost square. Satisfaction is definitely NOT guaranteed with is outfit. read more

When you come to an agreement on "upholstery", they take it upon themselves to recreate the work order and give you something you didn't ask for. I have been in a dispute with them for months and the owners keep calling their customers liars. Not professional and I will tell everyone I know to drive an hour north to Frisco to get what you REALLY pay for. read more

Holloway's reupholstered my dirty, white, Crate & Barrell couch. One of the legs had come off and the cushions were flat. (the couch was FREE from a friend, and I loved it's design, so I decided to put the money into it to keep it). Wellllll....Holloway's did an AMAZING job!!! It's gorgeous! All of the work is identical to the previous sofa's (just in a different fabric). I will recommend Holloway's to EVERYBODY!! Did I mention they had it finished in 1 WEEK!!!? Great price too!! Carol is very nice as well and the pick up and delivery guys were great! :-) xoxoxo read more

Holloway's re-stuffed cushions on my old sofa, giving us another 20,000 hours of television together. They turned it around in a few days and did a nice job. read more

Hollow Ways has exemplified their name to me in every way. They have taken my valid request that they fix what they broke and ignored it. I have never received any follow up other than a threat from their attorney. Sweet. Holloways is lousy. If you are lucky enough not to have a problem, then bully for you. BUT customer aftercare is HUGE and what happens if they screw up? They blame you and do not one iota of a thing to make it right. I'm a project manager, I spreadsheet stuff and work with clients all day long. Customer care should be any companies underpinning to any work or service they perform. Not keeping your customer #1 will mean your company will eventually fail or do poorly. Go some place else. read more

I should've read the reviews before I ordered these chairs and I would've ran. First, these people are rude, so rude, i would never give them a penny. Second I requested custom chairs and they adjusted the dimensions to what they thought they should be, not with the information provided. Carol has been wishy washy with taking care of it. One minute she will cooperate and the next she won't do anything. Regardless, we have emails and the chairs are what they are $2,500 of crap we didn't order. My husband is an attorney so if they do not fix, we will file against them. An update on my review of still dealing with holloways. They have flat out lied and we've had to contact our credit card company to Dispute charges. They said they came to our house during an agreed delivery time and we did not come to the door. That's not close to the truth and thankfully we have our home under video surveillance to prove no one showed up. They also said they called several times again- flat out lie. We've pulled phone records for the credit card company and documented calls. I'd never do business with these incredibly dishonest people. They are terrible and we will fight them tooth and nail. They've kept our deposit and not delivers chairs as promised. Buyer beware- go somewhere else!!!! read more

Really great job reupholstering a wing chair! They were able to get it done in about a week (a week sooner than promised). Very reasonable price as well! read more