Before I ordered my truck, I did do some research on different dealerships reviews and seems like…read moreRoyal Oak offer the best car buying service. I did have a good experience. Had some initial discussion through their website and email with Jamall. Then I just walk in, told him what model and color I want, confirm the price and discount. Paid a $500 deposit, 6 month later I picked up my truck. Before I picked up, 80% of the work can be done through email exchanges. I think Sales prefer it that way too. I only had to be in the dealership for about 1 hour to pick up my truck, just to sign a lot paperwork and verify everything. Only down side is, Ford right now only offer 5.5% for 48month even with good credit unless you are buying something no one wants like a Mach-E . I can't comments on service/repair yet. But Sales team is very good and efficient.

I spoke with Mariah on the phone to make an appointment for an oil change for the Lincoln…read more Never bought a vehicle here or had any service done, even though it's very close to home. The oil has been overdue for several months now. Don't want any further issues or any for that matter. Maria informed me that they are about two weeks out on getting appointments for an oil change. I had a schedule for two weeks out at 11 AM on a Friday. I parked my car when I arrived in a lot adjacent to the service area. The woman at the front desk told me to pull in the service garage. Guess they don't do that here. There is a cool Shelby for sale for $165k. It looks amazing. Iris waited on me at the first desk. $72 is quite reasonable for an oil change, tire rotation and break check. Takes about an hour and a half. At the lounge before 11AM. I am number 82, will call me on the monitor when I am done. They even sent me a text message in case I need to communicate back to the service department at all. They are closed at 1PM due to the Woodward dream cruise today. My car was done in less than 40 minutes. Not too bad. Service was good from beginning to end. Payment was easy as well at the cashier.

I don't think I've ever stopped at a random used car dealer in my life, never thought I could trust…read moreone or get a good deal from one. I always bought either new or bought private party. But I've passed by a few times the place looks really well kept and they had a car on the lot I was interested in so I said screw it and stopped in. I'm happy I did because it was nothing like what I expected, it was actually a better experience than I've had at a new luxury dealer. The salesman was friendly and down to earth not some shady pressuring used car jackass, the facility was clean and immaculately kept. They disclosed EVERYTHING about the car without me even asking, mind you I'm a car guy and I kept waiting for them to BS me but they pointed things out before I even noticed them. I was paying cash for the car but I wanted to see what their financing numbers looked like just out of curiosity and to my shock they were actually better than my credit union rates. I ended up buying the car and I'm very happy with it, it was a very fair price and the process was seamless. So pretty much all my preconceived notions about used car dealers were wrong, I can't speak to every dealer but it was definitely true here. They made a customer out of me, they earned it.

Good people. Great prices. Would recommend to my friends and family. Special ordered my G-Wagon for…read moreme at a better price than the brand new dealer. All the specs I was looking for.

Ian worked well with me on finance opportunities and found the best one for me. The vehicle was so…read morenice and the price was affordable.

I just recently purchased a vehicle from Law and it has been nothing but problems. On top of that,…read moreI cannot speak to anyone about it because I am brushed to the side with every phone call. I just want my money back and my peace of mind back.

I bought a 2011 Audi q7 from kal's I love it Christina and…read moreKal are great the entire staff are wonderfully helpful.. I got the car in October I've already sent 3 people over there to get a car and they love the service as well. O should have written this sooner but I have been enjoying my new ride Thank you to everyone at Kal's Happy new year!!!

Hindsight is always 20-20 and what I would say to myself in the past is that I could've looked into…read moreit and not have to commit to the car I had purchased. I have and still and having car issues parts just flew off after a few months and my rear camera died also. I wish that I had backed out of everything and just went to a regular car dealership and got a certified car because with my credit score I would've gotten a decent car payment through my own insurance like I have now. I will just say beware with any car sales shop And educate yourself on what you canning cannot do.

Kurt and the guys at Auto-Lab Waterford are kind and know what they're talking about. I thought I…read moreneeded all new brakes. Kurt said it only appeared that 2 were shot, so he got it done and I had my vehicle back same day working like new.

I brought my truck here on the 3rd of November. They kept my truck until I had to call them on the…read more16th of November for an update only to be notified they couldn't find the warranty paper which was on my dashboard when I dropped the truck off and still stilling on the dashboard of my truck when I picked it up. knowing that my warranty was going to expire on the 11th I can't help but feel like this was a malicious act considering the papers with all the warranty information was clearly on top of my dashboard. my new issues aside. this blatant act of were not helping you says plenty in my opinion buyer beware if they couldn't see this large pamphlet sitting on a dashboard who knows what they are doing to your vehicle