I couldn't figure out why our hot tub wasn't heating up & Dustin sent his guy right over & walked…read moreme through. Thanks!

We have had many pool companies service our pool over the last 21 years, and Preservation Pools is…read moreby far the best. The technician, Andrew, is exceptionally knowledgeable and explains things very well. We would recommend this company to anyone who is looking for reasonable rates, exceptional customer service, and quality pool maintenance. Highly recommend.

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!

Tommy at Elite pools does a great job. He keeps our pool sparkling clean and is always ready to fix…read moresomething that breaks or needs adjusting

Great pool service company. Tommy is great, reliable, and always good communication. Very happy…read morewith his services over the past 10 months and plan to continue.

This company came to do a service at our pool a few weeks ago. I have called them and left 3 polite…read moremessages over the past few weeks asking them to please call me back, as the calcium buildup wasn't fully removed after they serviced the pool and came back within a few weeks as bad as it was before. We paid a lot of money for this service and wanted to discuss what could be done. I don't know what else to try to get them to communicate with me. We at least expected them to honor us as customers and call us back to help us make this right. I can't recommend this company right now.

Poor job Left calcium on pool tile grout lines. Done just…read moretwo years ago so not so much build up. Left salty reside on plants and deck. Cost $660.00. Need to be done again.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

We have gone thru a few pool companies, but Alpha is the best. Bobby is a megastar. We also have a…read moreJacuzzi hot tub and that gets serviced too. He is happy to provide information and explanations and showed us something, we had no idea existed (we bought the home). Very happy with Alpha. You pay a little bit more, but it is definitely worth it.

Everything went quickly and they did an amazing job on both the tile and our rock waterfall!read more

Wow my pool looks great. These fellas work hard. They're very professional. They did a great job…read more Highly recommend

I started with them 8 months ago. The Service is great but over priced…read more The people in the office will answer the phones and HEAR you but don't listen. # times I called with a payment issue...change payment type etc.. All 3 times what I requested was not implemented. They heard my need the change the payment but DID NOT DO IT....and payments bounced. ANYTHING they try to quote you is over priced and the exact item is on amazon 20 -30 dollars (if not MUCH less). Be warned...shop around The last item was a phosphates concentrate...them 92.45.Amazon EXACT item..41.29. The guys that do the field work (clean/chemicals) Are Great...office staff...not so much

Who knows how good this company is. I would never use them. Since asking for a quote and also…read moreasking not to be contacted any longer I receive a litany of emails - incessant emails - until I finally blocked them. Got the pool pump repair down at a fraction of the cost and much more expediently.

Fast replies to text or emails…read more Greg and Kailah work well together and no job is too big. So far, the CW pool team seems extremely knowledgable about my pool hardward. Deligent and hard working.

CW Pool service is the BEST pool company in Arizona!!! We used pool chlore since the 80's and they…read moreliterally ruined our pool, screwed us out of money and lied. I could go on and on about the crappy people and crappy service but that's not why I'm posting this review. CW Pools not only fixed our issues with the pool but also have restored our trust and confidence in great service, fantastic price, the communication is outstandingi and they ALWAYS show up do the best job EVER and everyone that knows us and our pool is simply amazed at how beautifull it is!!!! We used to have a green algae infested dirty pool that we could not swim in. NOW, we can swim any moment of any day and our friends and family love coming over to swim again. It's so great that we are having a wedding and reception right here and before CW Pool took over we wouldn't even have considered anything involving the old embarrassing pool. Greg, our new pool guy is honest, professional, and gives the best value for any pool work in not only Tucson, but all of Arizona!! I dare anyone to find a better price, better job or better company for all your pool needs. Happy again in Little Town, Az