I prefer this because you can do many things like go to the pool and do many more and I also…read moreprefer this because it's easier to move in and it many places to go for us children to enjoy

Beautiful building but I would never buy a unit there. For the most part was pleasant when I lived…read morethere a few years ago. The front door staff is very polite and helpful and the building is very secure. Garage is a nice amenity. Pool is ok and the fitness room is microscopic. Plenty of washers and dryers, but as sharing a laundry facility goes, not all users are polite and prompt about picking up their clothes. No central air or heating in the units - it's handled by ugly wall units that you see in hotels and temperature is hard to regulate. The management company though is another story. Brad Collins owns or is part owner of Briarwood management - the Metropolitan's management company. He is also the head of maintenance in the building. So it would seem he is getting a salary from both Metropolitan and Briarwood. Brad quite frankly, is a bully and is usually put out by any maintenance requests. On several occasions I've overheard him yell and swear at front desk staffers with no regard as to who may have heard him - completely unprofessional. As well, owners have to pay a $500 move in fee and I think a move out fee as well. Units also have not gained much value even though the market is picking up.

I have lived here for almost 2 years and after what Reside has put me through the last two months I…read morehave decided never to live at a Reside property again. In early September the building flooded from level 7 to the basement. For how much you pay in rent you'd expect the building to be properly maintained but that is not the case. All residents were kicked out of their apartments for a night during the leak. Reside refused to compensate me for finding somewhere else to stay. Over the next two months we had to deal with random people being allowed into the building with no oversight from Reside. I personally caught a worker standing on the fire escape outside my apartment looking into my apartment. Also, on two occasions had someone try to break into my apartment while workers were working on my floor. Filed a complaint with Reside and they essentially said I was lying. I highly recommend you do not live at any Reside building.

Very nice place to live at. Clean and quiet. Request bing taking care of next day. Friendly…read moreand cool. Will come back again.

I have lived in a 1 bedroom on the 9th floor of the South tower for about a year and I would…read morerecommend this building to anyone who will be new to the area or a single female. I felt very safe in this building. UNIT: My 1 bedroom unit is very large compared to what I have seen in other high rises and I've been very happy living there. I could fit an armoir and a treadmill in my bedroom. I had large furniture, a dining room table, and a large TV in the dining/living area, comfortably. The building was builg in the 60's; some units are rehabbed others are not. My unit was not rehabbed but I liked the vintage kitchen with aluminum cabinets and tile counter. I do a lot of cooking and it suited me well. The bathroom looks like a hotel bathroom. I updated the light fixture while I was there and it made a world of difference for $35.00. BUILDING: The view from the roof top is very cool during the day and at night. You can see Belmont Harbor, Wrigley Field and a decent view of downtown considering it's about 4 miles North. You can lay out up there or have a cocktail (in a plastic cup of course). This building has dry cleaning, a receiving room, a party room, cheap valet parking, a workout room (in which they recently put individual TVs with headphone docks on all of the equipment), 24-hour doorman, and convenience store. The laundry room (which never presented any problems for me in being overcrowded) is on the top floor along with extra storage lockers. NEARBY: There is a Jewel two blocks away and a Whole Foods about two more. Cool restaurants and bars are in easy walking distance, which is awesome in the summer. If you like to run or bike you have super easy access to the Lake Shore path at Roscoe or Irving Park. A bunch of express busses stop right outside the front door if you commute to the loop. The redline is about five or six blocks away, an easy walk. Wrigley and Wrigleyville bars are about a block further. The staff has always been friendly and helpful. All in all, no real complaints about this place. I will miss it but needed to move downtown to be close to work.

I've rented a condo here for the past year with my fiancee... Despite the fact that the landlord…read morewe rented from was a moron who was not ready to deal with the responsibilities of property management, we had a pretty pleasant stay here. The residents here a good mix of everyone from yuppies to seniors and most everyone is friendly with a few remarkably friendly residents you will undoubtedly run into if you ever live here. Also, the door and maintenance staff are very friendly and seem happy to help. All-in-all its a nice place, but I am looking forward to moving out and into our new walk up in a week...

Beautiful building, amazing location, and lovely staff. I bought my first condo at The New York and…read morei've had nothing but positive experiences!

The New York Private Residences (NYPR) is a high rise condominium in Chicago's Boystown…read moreneighborhood. I lived in the building three years in total both in a 03 and 01 units. The Pros: the building has a great location, most units offer fantastic views of the lake. It is directly across the street from the lake front and walking trails. The building has a three floor FFC, deli, and on-site dry cleaning. It is fully staffed with friendly door people, management, and maintenance. The cons: it is clear the staff hates move ins / move outs and will treat movers like second class citizens. They don't respect the time blocks for moves and might start your move late or end it early (adding stress to moving day). The buildings forced air system also pushes smells of marijuana into your unit if neighbors smoke. There is a planned 20+ story tower to be constructed in front which may block views and add noise / dirt through construction. I would move back to the building but only on a high floor and in a unit that had been recently renovated.

This review is to recognize Philip who works at the concierge desk - Philip is no doubt the BEST…read morepart about living at the Belmont. Over the last year Philip has never failed to make my day, I always look forward to seeing his friendly smile. Philip goes above and beyond the typical concierge, he truly cares to know each and every one of his tenants and makes sure we all feel safe and welcomed here at the Belmont. The infectious positive energy that Philip brings each and every day is something so special and one of the very best things about living at the Belmont. We love you Philip! Thank you for all that you do!

I personally had an awful experience with this building. Let me start by saying that I have an…read moreextreme fear of bugs. The day I moved on July 12th, I believe, I saw 2 spiders in my apartment so I immediately placed a request for pest control at the front desk. The pest control did not come for over a month and a half on September 8th or 9th. Between then, I saw no less than 15-20 spiders mainly gathered on the corners of my ceiling. One night I woke up to a spider dangling over my head and another spider crawling on my ceiling so I called the front desk asking when pest control might come, and they said they were delayed because of COVID, which I understand. The pest control came and cleared out the spiders for approximately two days and after they sprayed the ceilings and walls, there were two more spiders. A few days later, I saw about 5-6 more on the ceiling, and one day I saw a giant bug crawling in the same spot where they sprayed so I put in another pest request for September 28th, but they didn't come. I didn't make a big deal about it, because my cat killed the giant bug and I didn't see too many more and I have frankly learned to live with it. However, in mid-October, I saw a giant bug hanging from my ceiling and started considering breaking my lease. Around the same time, I had about 1-2 fruit flies also flying around my kitchen. I had a few oranges out, so I thought maybe that was the cause, even though I just bought them. I threw out the oranges and a few days later, I opened my freezer to I swear to God, like 20-30 flies. I opened my fridge and it was the same situation. I threw out all my food that was in my freezer and fridge and I have not used my fridge in about two weeks now. I contacted management about the situation, and to be fair, they did get someone to spray my place shortly after. Pics below are AFTER I cleaned it out, so it was way worse before. They said that after someone comes to get the drains treated, and I still have the issue, they will consider other options like transferring to another apartment, which is fair. They said they were unable to terminate my lease, however. Honestly, I just want out of the building because I don't know what the root cause of the bugs is and I don't want to go through the hassle of moving for this to happen in another unit. The pest control service did not come on the day they were supposed to treat the drains and the issue with the fridge and fruit flies has not gotten any better. It is now two weeks without using the fridge and kitchen because flies would constantly fly into my food when I was cooking. I don't want to make unwarranted accusations, but sometimes I feel like they are drawing this process out. I also feel insane paying rent when I can't use a big part of this apartment. I am going to be paying to cancel my lease because I want to get out of here sooner than later, but it has been such a nightmare. Maybe I'm a freak about bugs, but I feel like 30-40 spiders + the fruit fly infestation is a kind of a problem with any building. The problem has persisted despite getting the place sprayed twice now, and I just want to get out of this bug pit. I have included pictures below for reference. I really hoped they would terminate the lease, but I was fine paying the cancellation fee to get out of here. I was hoping they would let me move out earlier without the 60-day notice, but I am paying $2500 for the cancellation fee, and then paying the full November and December rent because of the 60-day notice, despite not having access to the fridge and kitchen. I feel like there was definitely a lack of flexibility here, especially because I read other reviews where people were able to terminate their lease without consequence because of a pest problem. I looked up some other places in the area with similar pricing and had good reviews for both the building AND the building management service: 450 West Melrose Apartments, 441 West Barry, 350 W Oakdale (A person saw roaches, but the management let them terminate their lease), 441 West Oakdale, Common Briar

This place wouldn't be so bad for a college dorm, but not so much if you're interested in privacy…read morefrom both management and other tenants. The low rating is due to the fact that my complaints would be solved with a modicum of empathy/customer service from building management. Pros: It's always very clean (thanks Henry and Ana). Rent is on the high side of reasonable. The gym & other amenities are well maintained and nice to have (again, courtesy Henry and Ana). A good location for city living in Chicago - near plenty of decent restaurants and access to public transit. Cons: Every conversation we had with Rosa and Gentiana was unpleasant. They treat everyone like an 18 year old Loyola student, which more or less comes across as bullying. This might get a pass if their behavior wasn't so incoherent, invasive, or unprofessional. For example, they shared security footage of a tenant using the common area with the entire building in an attempt to shame them for a some minor infraction (drying their coat in an empty common room). Another would be Rosa taking the time to look in my wife's car and complain about some boxes she had in the back seat. We had a few months of consistent cigarette smoking on our floor. Instead of addressing the problem, we were all asked to send a video of the offending unit - not sure how we were expected to capture the smell on video. Never ending emails about tenant events that made sorting the actual important information out nearly impossible. They need to make separate mailing lists, or maybe cancel all the events and knock some rent off for everyone. Someone was in our unit at least once a month for some reason or another, never asking for a time to enter. Our unit was left unlocked at least once during the incessant intrusions. Some maintenance goes unit by unit and lasts weeks, and you will be expected to have your unit prepped for a visit the entire time, even if they only need 30 minutes for the actual work. Construction in the 1st floor retail space caused a strange odor in some apartments and made the fire alarms go off multiple times early in the morning. Budget at least $1000 for move-out fees and cleaning. Their recommended cleaner is similarly condescending and seemed unhappy doing more than a light clean - it's probably worth finding someone else. They'll make sure to charge the maximum allowable and then some no matter what 'damage' they actually need to repair. As far as places go, this was fine for a short time, but I can't imagine trying to make this place a home.

Overall, my experience living here has been positive. The apartment is conveniently located behind…read morethe CTA Red Line, with many stores (Aldi, Whole Foods) within walking distance, as well as pharmacies (CVS, Walgreens, UrgentCare). There are numerous restaurants nearby, the area feels safe, and it's well-connected to other neighborhoods in Chicago. The lounge is consistently well-maintained, and maintenance is always prompt in addressing work orders. Henry and Ana, in particular, are friendly, approachable, and always have a smile. The package room has been secure, and I've never experienced issues with lost or stolen mail. The building feels safe overall, with key fob access and a reliable intercom system for guest entry. However, I've had some negative experiences with the management that have impacted my overall satisfaction. Rosa, the building manager, has been consistently difficult to interact with. My first experience moving in was unpleasant, as I was greeted with an attitude for being a couple minutes late to pick up my keys. On several occasions, I've felt disrespected in her presence, as if my questions or concerns were an inconvenience. Emails from management often come across as passive-aggressive, which made communication challenging. Unfortunately, these interactions led me to avoid engaging with management as much as possible. Additionally, Cagan Management, in general, has been unresponsive to leasing inquiries, so I would advise caution if you're considering renting from any of their other properties. Another point of concern is the expectations upon move-out. The building requires apartments to be spotless upon leaving, with charges ranging from $20 to $75 per item that is not cleaned to their standard. It seems like they expect tenants to hire professional cleaning services. I hope the $450 move-in fee charged to the next tenant is partially allocated toward cleaning, and it's unclear what this fee covers. Additionally, the rent has steadily increased by nearly $75 per year without any significant updates to the building's amenities. The gym still has outdated equipment, and resident events have become increasingly rare and lack thoughtful planning. Given the rising rent and lack of improvements in amenities, I had hoped for a more welcoming environment and better communication from management. Moving to a new city and paying a premium for rent should come with a better experience, and unfortunately, I did not feel that my concerns were addressed in a way that made me feel valued as a tenant. For some reason this is not showing up on yelp.

i had virtual meting to look at apartment and the relator in addition, sent the wrong…read moreinfrormation

I lived in apartment, upstairs on the left, back in the 1970's. It would appear that a lot of…read morenormal improvements have occurred in this wonderful old building since that time. I did love the space and the neighborhood. The bathroom though was so small that 2 people could not fit in it. It had no common laundry then, all in all, I have a positive memory of my time spent in that building and am glad to know it is still there. Sarah Wilmarth

Sheridan Tower and Horizon's staff really demonstrated kindness, efficiency, and reliability, even…read morewhen it's out of their working hour on a holiday weekend. My mover cancelled on me 15 minutes into the appointment at 8am last Sunday and I was about to miss the move-out deadline. I went down to the doorman and he helped me call the property manager, who picked up immediately(note: it was Sunday 8am) was understanding of my situation and extended my move-out deadline( I really freaked out before she picked up the phone because my previous landlords would not have answered and would have taken this opportunity to charge me a ton of money for moving out late). Then the doorman let me use the building's storage room for temporary storage. While there, the regional manager lady happened to pass by and stopped to ask if she could help, then connected me to a mover that was able to help me on the second day. And everything got sorted out. I can't imagine what would happen otherwise-- I'd have to pay a huge late move-out fee and also pay high price to find a last-minute mover on a weekend. The building management is great-- my maintenance requests always get solved within a day, the doormen are always helpful and nice, the property manager is very helpful, and the regional manager is also incredibly nice.

Moved out of here after living here for 3 years. Office manager, Kristina, horrendous to work with…read more Unpleasant attitude and drags her feet. While my spouse and I were moving out, with the elevator reserved, she raises her voice at myself and my partner in the lobby exclaiming "aren't you supposed to be out of here already?" She was 5 days early saying this. When I politely corrected her she told me I was wrong. Not only is this rude, it was an attempt to embarrass us as it happened in the lobby with other tenants and building staff present. Thankfully, the doorman and maintenance staff were there and are aware of what happens in the building and corrected her right then and there. She didn't apologize. Maintenance staff is great and responsive usually. I used to pay 1400 here for an un renovated apartment 3 years ago. Now that same apartment is going for 2100 without any upgrades, thus we moved. Just a fair warning for anyone wanting to move in get a renovated unit otherwise you'll be over paying. Wish I had something better to say after spending nearly $36,000 on rent over the years, but with Kristina as management I don't really think that would be honest.