From the very moment, I contacted this location and spoke with Kevin. He was very kind friendly and knowledgeable of the transmission problems I was having in my 2019 Chevy Silverado. Kevin and his team went above and beyond expectations providing the proper service needed to get my truck going again. I would greatly recommend this place. Thanks a lot Kevin and your team. Also, the cost of service was satisfactory. read more

Okay so I just pick up my car from there they charged me $765 to give him my car back the way I brought it I just picked my car up it still sounds like a race car it's sputtering all the engine lights are coming on and all kind of things are coming on . The gentleman called me and said all right well we can fix your car tomorrow and then calls me less than 30 minutes later and tells me that my car is ready now how we found a radiator that fast I have no idea but he told me it was going to be a day and then he called me back 20 minutes later and said it's done . This is Saturday what's today July 14th or 15th . I have all the pictures videos everything they gave me the car back the way it was towed there . I hate leaving a review but I have all the videos and I have all of our phone calls between me and the people so I know they're going to try to talk their way out of it but there is no way and I just am very very not happy that I just got my car back the way I almost didn't make it home I almost had to call another tow truck but they say they fixed it in 20 minutes read more

Very honest and got me in very quick Highly recommend Thanks Jeff your the man!!!!!!! read more

Kevin's business is genuinely the most kind, thoughtful, and honest car repair service's I've ever been to. I drive a jeep and never trusted the repair service that used to help me; Kevin helped me figure out that my jeep was under extended warranty. He is so kind and helped me figure out what was truly wrong with my car. He always checked in on my car and how I was doing. I can't recommend this company enough. I would go here every time over any other car service if possible!!!! read more

Dropped off my Ford Ranger pickup with poorly defined performance issues fir an evaluation. Holt's was right on it; gave me a timely and no cost assessment within a few hours, and got me on my way. Very professional read more

I took my Suburban here 15 months ago. I got over 4K worth of work. 3 months after getting it back, the oil leaks had not subsided. They continued to get worse and worse. It is leaking so bad that I have been riding around with a quart of oil in my car. When I called and talked to them about it after bringing it in immediately after the service, they gave me the run around. Now, I called explaning it has gotten worse and worse and now I need to work done again, and they said "oh, sorry....you've had a year to bring it in" even thought I COMPLAINED ABOUT IT IMMEDIATLY AFTER HAVING THE WORK DONE! DO NOT GO HERE! THEY DO NOT STAND BEHIND THEIR WORK. GARBAGE! read more

In 26 years of maintaining my own vehicles I have probably turned my cars over to a actual repair shop less than six time excluding tires and alignment, or the occasional oil change when I'm to lazy to do it myself. I had a transmission issue I couldn't get past so I picked Holt at somewhat random. Dropped it off at the shop for a diagnostic appointment. Within two hours they had reset my tcm controller issue test drove it and called to tell me it was ready to go. If they had said it was time for a overhaul I would not have questioned it one bit. The outcome was better than expected. No charge for their time. I'm putting their card on my tool chest so my family knows where to go when I'm traveling. read more

Absolute NIGHTMARE! I would NEVER recommend these guys to my worst enemy. First of all, they had my car for 45 days. It was one thing after another that they couldnt repair. On top of that, they never called me. I always had to call them. I picked up the car 3 different times and each time the car was not fixed properly. They charged me $4500 for the repairs and wouldn't even give me a 2 year warranty, because 'it was an extra charge'. I could seriously go on and on but I have already wasted too much of my life on these guys. I would NEVER EVER EVER take your car to these people. All they do is over promise and under deliver. When I first dropped my car off on a Tuesday, they told me it would be ready by that Friday.... 40 days later I was able to pick it up and its still not right! I am still trying to get it fixed and now I am most likely going to have to sell it because its just not worth the risk of being stranded somewhere. Its just not worth it. Overpriced and unreliable. read more

Unprofessional, borderline criminal. First the pricing for the transmission work was as high as the highest in the industry, 4.2K for a rebuild... But that's not really my grievance. I came to pick up the car and they had left it unattended & unprotected outside and it was vandalized / scratched pretty bad an had my license plates stolen. When I asked the management they offered no help or answer, just "it happens often". I'm not really interested in getting compensation just felt the need to share the bad experience. It's sad because Holt came recommend but I would go out of my way to avoid them. read more

Holt Transmission Service Plus Auto Repairs - Scratches - Auto Repair Near Me - Charleston, South Carolina

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If you shopping around and looking for transmission shop to rebuild your transmission that place is not best place to try, they are not giving you any quotes. Manager asked me to bring the truck and said it will be free diagnostic. My truck was already diagnosed at certified dealership and I was told that transmission need to be replaced. Next step will be to get your permission to pull the transmission and see what exactly broken. Of course based on 30 years of experience they already know that transmission needs to be rebuilt but still they need to get you into hook. You will give them your permission your DL number and DOB and from that point they own you. You transmission will be pulled, manager will tell you that it's need to be rebuilt and you don't have a choice but accept they higher than average in your area repair price. If you not agreed and refusing to pay you will get your car back and your taken a part transmission in the box!!! Good luck! read more

I was happy with my experience here. I needed to know if my transmission was in need of repair, just needed a fluid change, or what... Since I have a hybrid battery other places I called wouldn't touch it, but here the owner inspected my car the morning I called, explaining what he was looking at and test drove it with me. I found him very helpful and polite. He explained the fluid was old but ok, but changing it would involve taking apart the transmission and would be expensive. He did not encourage me to change the transmission but suggested I start looking for a new car as my car is only worth about $2-3k. The diagnostic was free. read more

This place is amazing, I had my clutch redone on my 2011 Ford Mustang GT and he took very good care of me. His prices where better than good. And he even looked over my car to make sure everything was in tip top shape. I will definitely be returning to have any automotive work done that I can't do my self done with Mr. Holt. read more

You know I have to say, I'm from a small town, and I haven't found the same quality of service, personable staff, and true customer care until I found Holt Transmission. Frankie is a true charm, and the whole staff is equally as lovely to talk to. They tell you exactly what's going on, what they are doing, and I wouldn't take my car anywhere else. I highly recommend them! read more

Got my transmission rebuilt for $2900. Says he's going to "give me a break." Crapped out on me twice within a year. Just called again to get it towed and looked at because there were problems again. My paperwork says I have a warranty for 2 year or 24,000 miles. Hasn't been two years and I haven't put that many miles on it. He says his paperwork is 1 year or 12,000 miles. I have to pay for labor and towing even though I'm in the 15 miles they say they will tow from for FREE. It doesn't say anywhere on the paperwork that it has to be over $1000 of repairs to get free towing which is what I was told when I called on the phone. It says in the paperwork that with the warranty they will cover towing if you are in the 15 miles, if not you pay. They "cut you a deal" but you end up with crappy work and are back in there every few months paying for work they messed up in the first place. read more

Great service. I called John on a Saturday when the business was closed but he answered, wow. I gave him my budget and he agreed sight unseen. When it was put back together ON TIME and ON BUDGET he said that it would run poorly bc it needed another $170 part. He had to order the part he then installed it FREE- no labor or part price. HE KEPT HIS WORD! It doesn't get any better. read more

I've taken my old car over to them three times. The first time, they fixed my clutch, the second time, they repaired my engine and this time, it was a power steering leak. I took the car to Pep Boys originally, because Holt isn't open on the weekends, and I thought the leak was worse than it was. After getting the price for the hose ($33.00), Pep Boys wanted to charge me $116.00/hr for labor. I got the part from them, and took the car over to Holt and prepaid for the services, in case I needed to pick the car up after they were closed. After getting the car on the lift, I was informed that there were actually leaks in TWO hoses (glad I paid $40.00 at Pep Boys for them to diagnose the problem incorrectly), and that the part I ordered was incorrect (this was after I called and double checked, because after looking into the part I found out there were two hoses and needed to make sure that was the proper one) and they would need to repair both. I explained that I needed my car ASAP, so if the parts needed to be ordered, I'd pick it up and they could do the repair after the parts came in. They assured me that I could pick the car up the next day and talked to them at noon the next day to get a status. They were working on it, and it was ready to go by 3:00. When I arrived, I COMPLETELY expected to pay more, since they fixed two hoses instead of one and had to get different parts; he didn't charge me a penny more than I had already paid and handed me my keys. To quote my father, who was helping me along the way (who is also a mechanic, but in a different state), "you've got a good mechanic". I couldn't agree more. read more