They do have a great selection of sticks, but the problem is that they offer an option to pay via PayPal, which for reasons I do not need to disclose, DOSEN'T WORK. Fix this immediately because this is how I want to pay. read more

A mixed group of welcoming cigar and pipe smokers. A great selection of cigars at civilized prices read more

Holt's Cigar Company - Matches at Holt's - Tobacco Shops Near Me - Philadelphia, Pennsylvania

One of the most professional cigar shops. Love the social media and reviews they do very educational. Thanks for an amazing job. I've purchased couple times shipping is been super fast. A++ read more

Great place to get Cigars Very knowledgeable Tremendous selection Service is outstanding The price and deals rock!! I loved the Connecticut Monster Deal!! read more

Great selection of cigars they carry a lot of the boutique brands. Prices were great for a guy coming from California. Super clean and lounge is nice and quiet. read more

Holt's Cigar Company - Tobacco Shops Near Me - Philadelphia, Pennsylvania

Holts cigar company has a vast selection of cigars accompanied by several expert clerks at the ready to assist. The prices are also very affordable (but of course this is coming from a person used to New York prices). There is also a lounge in the back with decent seating to enjoy your cigars as well. read more

Massive selection, friendly and attentive staff, nice if small'ish lounge but there is an upstairs bar.

Excellent customer service. Holts goes over and beyond to guarantee customer satisfaction. Only place I get my sticks and accessories. Highly recommend. read more

Great place interior is cool looks like a great place to have a cocktail and some appetizers

Fantastic cigar shop with a great selection that is reasonably priced and covering all the bases when it comes to sizes and flavors. Grabbed a couple of my fathers in different sizes to enjoy throughout the day. Staff was helpful in selecting the ones I wanted. Cool lounge in the back for those who want to smoke on premises and there is no requirement to be a member. Definitely will come back next time I'm in the area. read more

I have only been a few times, but this is one very chill cigar bar. Expensive? you bet. But some decent options for both drinks and smokes that weren't over the top $wise. Great service, Tv's with the game on, excellent smoke removal system. If you looking for a place to burn one in center city, look no further. read more

Stumbled on this place while Looking for a cigar lounge in Philly. AMMAAAZINGGG service. The guys were super nice, super knowledgeable and even more so patient in answering all questions. Huge selection of their own stuff plus other known brands like acid and tabak. I will definitely return. It's every welcoming even just being two young women in the city looking for a quick smoke. Best experience with a cigar bar ever read more

You can't go wrong with their prices. Customer service is top notch. Always willing to answer any questions I may have

Hubby order firm this place online and the store was like his candy store!! Nice display and we got in 10 mins they closed and they were so nice and not rushing hubby since that's his paradise. We didn't plan to go there just happened to walk by and what a nice surprise for him. Nice selection. He will go back again to use the smoking room. read more

Holt's Cigar Company - Tobacco Shops Near Me - Philadelphia, Pennsylvania

I was helped by a very knowledgeable gentleman, he was tall and had tattoos on his right arm. He offered several suggestion that were spot on with what I was looking for. The inventory there seemed endless and I took advantage of the buy four get one free special. Why the one star review? Well, that is because of how we were treated by the short fat man when we entered the store. It was very hot and humid outside and the mask mandate is in full effect. When the door closed behind us, I removed my mask and was immediately barked at by the short fat man. He said, "The mask has to stay on when you are in the store". I replied that I'm just repositioning it, it's very hot outside. "If you want to do that, you can go back outside" was his response. The short fat man was not close to us, he was actually halfway across the room and saying all this with an elevated tone to his voice, as if I was a vagrant begging patrons for change. It was a very unpleasant exchange and left me feeling berated and wanting to leave, my addiction won over though. I understand the importance of complying with a state mandate in order to remain open, but, customer service is still important and treating people with the respect they deserve is equally important. The short fat man has a lot to learn about this. read more

The past couple of orders I have ordered from them have not been quality cigars the last order of villagers I ordered the 50 ring when I got was a 48 ring it is definitely not a 50 rain no matter what they say read more

Absolute wonderful place If you are ever in philly and you feel like you need a cigar please do not hesitate to visit this place and the customs service was absolutely 100% outstanding read more

Holt's Cigar Company - ACID - Tobacco Shops Near Me - Philadelphia, Pennsylvania

Ive been ordering cigars from this company about once a month for a year. I have been waiting almost a month for my last order. I called to complain. They sent my cigars to the wrong address and the lady I spoke with was VERY RUDE about it. She was extremely condescending. I'll find a new place to buy my cigars- a place that values it's customers. read more

Excellent and helpful staff who really care about their customers! Huge selections! Good incentives buy 4 get one free cigar of your four purchases. Beautiful looking store. Lounge is awesome but small. Yet it feels cozy and has an espresso cafe and a big tv. Right in the middle of ritzy street in center city Philadelphia! Can't ask for more?? read more

My "go-to" company for all my cigars. Great prices, and exceptionally fast shipping. I recommend!

I received a Holts Catalog in the mail, most likely from where my son ordered me cigars and an ash tray for Christmas last year. They had a good deal on a Pick 3 on 5-Packs and a good selection to choose from. Free Shipping would have been nice, but I was ok with paying because the cigar price was good. It took 8 Days to get my Cigars. No Boveda Packs and only 1 set of 5 was in a ziplock bag. I'm hoping they didn't get too damaged being out of a humidor so long. I won't order from them again. If they are going to use slow shipping, at least include a Boveda Pack. No reply to my email to them about this issue yet. read more

I switched from another cigar Co. to order a particular cigar that they didn't carry. Holtz had them at a really good price. my only beef is I placed my order over the phone & told the woman I was retired & working in the hospital. didn't get break at all , not even free shipping. little dissatisfied read more

Nice selection of cigars and accessories staff friendly and accommodating smoking lounge in back with television nice atmosphere will visit again read more

Holt's Cigar Company - Tobacco Shops Near Me - Philadelphia, Pennsylvania

I placed an order and was promised a delivery prior to Thanksgiving. The cigars were ordered for an after dinner smoke. The USPS Notifications continued to advise of delivery on the date promised even after it had passed. I made several attempts to reach out to Holt, their customer service has been as responsive as Road Kill. I'm going back to Mike's Cigars, I've never had this issue with that company. read more

Unlike Yelp, Holts delete bad reviews.... I left a 1-star review on a product; they deleted the review and was very very cagy about it. Do not trust any of the star-ratings on their website since they only keep the good ones around! read more

Great selection, prices and hospitality. They offered me an espresso in the lounge. They have a great selection of unicos: dirty rat, FFP, L40. All in stock. I came here everyday for 3 days and saw the same two dirty rats on the shelf. You're not going to have to camp out in front of this place to get them. If you're from Jersey, enjoy spending 20% less on everything (FFPs for $17). read more

Purchased a high end humidor from these people and after delivery found that the description is not what i received ,contacted their customer service and wow what a joke that is ,they could care less if you like it or not ,was sent a return label to return it via the post office which will take a week to get a refund ( most companies use UPS). looking at their cigar selections in the catalog ...these are bottom of the barrel cigars for top of the line prices .Go to Cigars international and compare selection and prices . read more

First time ordering on line, there was a problem with my delivery, big shout out to Jackie, the assistant sales manager who was very quick to remedy the problem. Fantastic customer service, will be ordering again. Can't wait to light up after a little sit in the humidor Ray R. read more

I received my order as promised and on time. Great company to do business with--they are my new go to for online cigars!

Holt's is a "must-visit" every time I'm in Philly. I always find something really good, and usually find something that I can't find anywhere else. I am the type that will only buy cigars that I already know I like, or that are rated 90 and above by Cigar Aficionado. (I know their ratings are not always perfect, but it's the best system I've found so far.) I generally do NOT take the advice of cigar salesmen, as tastes can be so different. I also shop online at Holt's when I'm back home in New York. I check the website periodically, and have often found cigars that were sold out everywhere else. Holt's has truly made a friend when that happens! When you go into the store in downtown Philly, DO NOT deprive yourself of a trip upstairs to the cigar bar. They have a tremendous selection of scotch and bourbons, and the environment is perfect for smoking one of those stogies you just purchased. Highly recommended! read more

I've purchased several boxes on line of my favorite stogies from Holts after my buddies at the cigar lounge I frequent recommended them. So glad I did. They always have a good deal going on. No complaints about the condition they arrive in. read more

I used to shop at another online web site for years. Holt's by far is the best online cigar site. Great prices but what really converted me was their quick shipping. Thank you Holt's, read more

I love this place. I've been there numerous times and each time I've been met with courteous, respectful, and knowledgeable staff. A lot of places have arrogant cigar snobs who make you feel stupid, but these guys are polite, sincere, and happy to help with any of your questions, no matter how dumb they are. A salesperson introduced me to a new cigar (an Ashton maduro), and it was perfect - you could tell that the walk-in humidor was meticulously set. The prices were actually better than what I expected. The smoking room is comfortable and pretty roomy and well-ventilated. The clientele were chill, but down for conversation also. A must-visit for the cigar lover. read more

Had a great time Friday night puffing away in the lounge at Holt's. While by no means a cigar aficianado, I do enjoy a stogie once in awhile. The Padrone 45 madura I puffed last night was superb and a nice cap to a long week. The Padrone event last night also featured free spirits and beer, and a couple scotch's with the cigar really brought me to my happy place. The store is well stocked and staffed with professionals who know their stuff. Be ye noob or seasoned pro they will guide you to the right cigar at your price point. And the best part is, you can smoke anywhere in the store. The lounge is not to be missed. Seating perhaps 20, almost exlusively middle aged men, all seated about enjoying their cigars in one of the few places left on earth to partake of this classic luxury. The fact that this lounge, tucked away in the back of the store, even exists is a testament to why women's suffrage maybe wasn't such a good idea. These men, these few, these happy few, this band of brothers...free from the shackles of domesticity...for he who lights and puffs shall be my brother. Lounge-lizarding never felt so good. read more

Great staff! Great recommendations and selection. Comfortable lounge for instant gratification. I highly recommend.

Extremely friendly and homey shop in a quaint area of Philly, its run by enthusiastic and gentle souls with a taste for tobacco. You can smoke or you can go outside and enjoy the highway view, but either way you'll come out satisfied with the service. They have a nice selection, its a two roomed place with accessories in front and humidor(s) in the back. Very reasonable prices for all. The manager was just a really nice guy, he's the kind of guy who wears a plaid tucked in longsleeve shirt with a pair of old jeans and has glasses and makes safe jokes and should be on the cover of Outdoor magazine with a pipe and a book and a rocking chair. At least that's the impression I got when I went. read more

Let me preface a bit here. I just bought a house built in 1880 that was last remodeled in 1965 in a completely harvest gold and orange motif and my step-father is a carpenter and loves a good cigar after he engages in such carpenting activities. So, I needed a gift for when the carpenting was done and went to the cigar store that I've gone to for a few years to indulge in some Nat Shermans... The staff is always so friendly and this time I was very thankful for their awesome service. So, I know what the box looks like for the cigars. That's it. The very nice lady walked me all around their humidor showing me yellow boxes and then almost 20 minutes helping me decipher the different sizes of cigars (there are apparently different lady names for the different length and girth combos) until we found the hopefully correct box. She then told me that if we didn't get it right that I could return the box and they would ship him the correct one (he lives in upstate NY)! They gave me a lighter with a discount (nice butane torch like thing), and even wrapped everything for free when I didn't even ask! To top everything off, the girl at the counter even suggested a place to go for lunch while we waited for her to finish the wrapping...what? what? Seriously. I love it there. Plus, they sell loose cigarette tobacco: Drum, american spirit, and bunch of fancy-looking kinds. And it smells nice, since the cigar-smoking room is completely sealed off from the sales floor. Oh, ya, this is one of the few places left in town where you can smoke indoors. Werd. Phat. Bomb. And my step-father said the cigars (which somehow turned out to be the exact right ones) were cheaper here than they were in his discount mail order catalogue... read more

Only the third cigar shop I've ever shopped in, Holt's is clearly a cut above the rest. Their selection alone easily beats out any other such establishment I've frequented. What really makes this place stand out to me is the extras it offers, like fountain pens and cutters and solid gold lighters. My whole life, I've wanted to look like the character Jimmy Price in L4yer Cake when lighting a stogie, and I've found a place that will let me do so. Service is average. I'm sure if I was really in a pickle deciding between my Ashton aged maduro no. 60 and a similar Patron, the staff would help out. But I don't feel as though they anticipate questions as well as they wait for you to ask them. Considering the fact that Holt's is a specialty store, that little inaction gives off the slightest air of intimidation and pretense that made me hate the idea of smoking cigars in the first place. Still, on product alone, this store rates high with me. And when you consider that the upstairs is an unrelated cigar bar, the convenience is astounding. I approve. read more

Great cigar shop in the heart of Philly. Friendly and professional staff. Small, clean smoking lounge on the first floor, through the large room with the wall humidors. Wide selection of the best cigars. The beauty of this place is its proximity to many little cafes and coffee shops if you want to carry in a drink for the afternoon. Ashton lounge on the second floor is open late night, too. read more

I decided to quit smoking nasty cigarettes and switch to pipes. I bought a decent Savinelli about ten years ago and never really got into smoking the pipe, and wanted to give it another shot. I think my experience at Holt's sealed the deal. They offer a good variety of pipe tobacco with a lot of house blended mom-aromatics that really appealed to me. For being a high end cigar shop, me showing up in what was basically rags, street clothes, didn't phase the sales clerk one bit. he offered me great advice on choosing blends all while staying in touch with the high roller regulars who popped in throughout my half hour stay there. He even explained how one blend I bought, the Bayou Brittle, which I smoke as I type this, should be broken up and let rest for a few minutes to remove some of the moisture. I have to say that particular blend, sour to the nose before being broken up but a truly smooth smoke in the pipe, is a true winner. The Kentucky Breeze which I bought for a daily smoke is also excellent. Really good blends from a local tobacco shop? I'm sold. Dropping about $30 there made me no less an important client than the gentleman who called on the phone and was addressed as "Mr. Thomas" while I was choosing my blends, though it was apparent he was ready to spend hundreds on his favorite cigars. Ultimate kudos to the gent who helped me. I only wish I could recall his name so I could give credit where it is due. I haven't smoked a cigarette in two weeks and have enjoyed my nightly pipe as a ritual for the same span of time. Holt's will have my business for the foreseeable future! read more