I like them. I know some don't but with the exception of long lines I shop frequently on Senior Day.read more

Service was horrible. Was doing a return on some shoes I had only worn once, I had called in…read moreadvance to see if it was possible to, since the shoes had some scuff marks to it and minor scratches, the employee I spoke to on the phone said it was and that it is expected by the company that customers would wear their items up to 5 times before returning so that it was okay. My return was done by the Store Manager who was blatantly rude the entire interaction because she was having to accommodate just the once, but even with accommodating gave attitude the entire time and reminded me that customers weren't allowed to make returns with it being scuffed, which is the exact opposite of what I was told by the employee. I used to be an ASM for a retail place as well, there's genuinely no need for that type of attitude and unprofessionalism, especially when I was the one misinformed. Granted they still made the return but needless to say I'll never come back to that location since the SM doesn't know how to treat people.

Went there to purchase a mini refrigerator. This complaint…read moreis not about the mini refrigerator--it is a great product. My concern is about the customer service I received. When I arrived at the refrigerator display, I needed assistance moving the unit to the front of the store. I am 74 years old and was not willing to risk injuring myself by moving it alone. I saw an employee walking nearby and said, "Excuse me." He turned and looked directly at me, and I raised my hand to get his attention. Despite clearly seeing me, he continued walking without acknowledging me or asking whether I needed assistance. I asked my wife whether she had seen what happened because I could not believe that he had completely ignored me. What should have been an enjoyable purchase became a frustrating and upsetting experience. I then approached another employee named Daniella and asked for help taking the refrigerator to the front and loading it into my vehicle. She was very kind, attentive and eager to help. When I described the employee who had ignored me, she identified him as Gilbert from the electronics department. At my request, a manager named Chris came to speak with me. I explained what had happened and told him that Gilbert's behavior was discourteous and completely uncalled for. I eventually purchased the refrigerator and received the assistance I needed, but none of that assistance came from Gilbert. I remained upset on the drive home because of how I had been treated at Target that evening. Please counsel Gilbert about the importance of acknowledging customers and treating them with basic courtesy and respect. Employees should understand that older customers may genuinely need assistance with heavy merchandise. If this behavior continues after management has been made aware of it, then management must also accept responsibility for allowing it.

Do NOT buy any pumps from here. I bought a bump and it was…read moredefective . It did not work and they will not let me return it. I paid $369.99 dollars for it to be defective. This company sucks.

That store has one manager with a clue of customer service. Her name... Penny Johnson…read more She went way above and beyond to take care of our issue and could not be any nicer about it. She single handle kept my business at Lowes. The rest of the managers and customer service team at the return desk... clueless and useless on customer service. Note: This is not my store typically shop at.

I purchased a staple gun from this Lowes recently, and it wont operate at all. I took it back up to…read morethe Lowes on Austin Hwy, and they told me that they will not 'exchange' the defective stapler. Played games with me for like 15 minutes about how the card number didnt apply to the purchase. Very poor customer service AND Lowes sells defective products! I recommend AVOIDING this Lowes on Austin Hwy at all cost. Customer service is ZERO! Products are defective! Go to Home Depot.

On May 11th, 2026, at 10:37AM in completing my shopping at the #01347 Wal-Mart on Austin Hwy in San…read moreAntonio, Texas, I checkout through the self-checkouts. Upon receiving change, having paid in cash, the register continuously tried to complete the transaction, in releasing of my due change. However, for whatever reason it merely rambled on until I waved for the associate attending the area of the self-checkouts, wo was watching the whole time but made no gestures to walk over and assist me until I waved her over... I told her the machine still owed me a nickel but was rumbling on and on, in not releasing the nickel. She merely replied, "Humm, I see." Finally, the machine spit out a receipt tape reading ERROR in owing me still a nickel. Standing there, looking lost in what to say or do, she asked me, "Do you still want your nickel?" I replied "Yes, it's my money." She then signed her name on the receipt and told me I had to go up to the Customer Service desk for it. After a waiting behind three other customers, and then once at the desk, having to wait of the ginger-grey haired associate working the area alone, to put up some merchandise into some bins, in which she made no hurry in doing... she then walk back up to the counter and merely said, "Yes?" I told her about the situation and what the associate at the self-checkout said, handing her the signed receipt. She then grabbed a dime she had laying on her register and said, "here." I replied "fine" taking the dime and then told her I needed my receipt back and took it for proof of my purchases. She could tell I was annoyed with her in manners and unprofessionalism and only than as I was already walking off offered an apology to in in saying only, "sorry about that." I continued walking away, not replying, or looking back. Addedly, while shopping in purchasing Lodge brand frying pan, when I checked out, it rang up $5.00 higher than the shelf price. I did not bother in making a fuss about this as I wanted the item. But also, while shopping in the men's wear, in looking over the "No Boundaries" merchandise, I could not find a price tag anywhere and any of the garments there of t-shirts, short, hoodies, etc. throughout the whole display at all. There was not even overhead pricing or advertising for the brand name. And it was obviously not a display having been recently set up. There were obvious signs of the garments having been shopped through. In conclusion it is sad to see that not only has Walmart fallen short from its days of proper signing, pricing of merchandise, stocking items in their properly place... but more than anything is the lacking of customer service in merely showing respect, professionalism, and manners is something David Glass, Mark Schwartz and Sam Walton himself would have NOT tolerated. But I guess, for better or worse, the lack of accountability now found throughout our society, Walmart too, has jumped on broad that bandwagon clearly -for the worse.

Walmart on Austin Highway customer service. In desperate need of retraining on how they treat…read morecustomers

It's a Goodwill, y'all! It is my local drop off spot where there never seems to be a super long…read moreline. The employees are ALWAYS friendly, helpful, and personable. I will go in every once in awhile to check out the glassware, always looking for the colored ticket of the week so I can get my 50% off the already low price. There are probably other Goodwills in town that have a higher end selection of furniture and clothing, but overall, if I just have a little shopping bug, am looking for nothing in particular, and just want to spend a few bucks, this is as good a place as any!

Prices are absolutely ridiculous. I can go to Target or Walmart across the street and get things…read moresimilar in price as this Goodwill. Very disappointing. Once a blue moon you might find something fairly priced, but I still recommend going to Texas Thrift or literally any other thrift store.

Went in on a whim and found the perfect table and chairs. William was so helpful and even delivered…read moreit for a reasonable fee. I can't wait to go back to see what else they get in. This place is a must visit.

Wonderful place! The staff is courteous and friendly. Full of beautiful hidden treasures. Highly…read morerecommended!