Don't go to big box stores. Prices are better and service people that care about your buying…read moreexperience.

After nearly two decades of service from the old refrigerator, we were in need of a new one. After…read morecareful consideration we decided on Bosch as a replacement; pricey but simply well built. Besides, there is a local (dependable) service rep. We wanted to help our community by buying local--especially not from a box store. Appliances Plus Audio was one of the few places that carried this brand. I brought in a specification sheet with the model wanted. Although there were no floor models to inspect, warehouse manager Luis knew this product, thoughtfully citing its pluses and minuses. Then sold on Bosch, he quoted a fair price. The appliance was delivered on-time and professionally installed. We love our new Bosch, and are glad we went to Appliances Plus Audio to buy it. Well done!

We are so happy to have found our new, go-to business for our unfortunate misfortunes. Our…read morerefrigerator conked out last night, and I called them in the morning. They were at our house within an hour (probably would have been sooner if it didn't take me a half an hour to get home from work). Very friendly, and explained everything to me as he was working. Got us up and running in no time. No pressure, no BS....just a true family business right out of the 60's. What a wonderful find!

We've been loyal customers of All Brand for years, and my mother has also used Dan's services…read moremultiple times. We've always tried to support this local small business, which is why this experience was so disappointing. We were given an appointment window of 12:00-2:00 PM. My husband wanted to be present to discuss an issue with our washing machine, but he was at work only about 10 minutes away. When the office called to say Dan was on his way, my husband immediately said he'd leave work and be home in about 10 minutes. The problem was that Dan arrived at least 30 minutes before our appointment window even began. Instead of waiting the 10 minutes my husband needed to get home, he became upset, saying he didn't have time to wait and that this was why he gives appointment windows. We found that response confusing, since he was the one who arrived before the agreed-upon window. We understand that service schedules can change and appreciate when technicians are ahead of schedule. However, arriving early shouldn't create an obligation for customers to be available before the scheduled window begins. We also felt that, as repeat customers who had supported the business over the years, a little courtesy and flexibility would have gone a long way. Unfortunately, because of how this situation was handled, we'll be taking our business elsewhere. It's disappointing to lose a local company we've trusted for years, but professionalism and respect for customers' time matter just as much as respecting a technician's schedule.

They were very helpful when I had a power washer house that was stuck to the power washer. Ended…read moreup cutting it off the piece. And no charge. Will definitely use them when I buy any power equipment.

Needed a part for my Husqvarna lawn equipment. They had it in stock and didn't mark it up at all…read more Friendly people there too. Looked at some new stuff I am considering and sales people were friendly and not pushy as well. Bit of a drive for me to get there, but will be calling them first for sales or service needs in the future.

I called Dales bc they have been in business quite a while in my area. I needed my microwave fixed…read more& my oven door fixed the hinge was broke. I called set up the appointment . The repair man comes looks at the microwave & fixes the hinge on the oven. He had to come back after parts came in for the microwave fine. I received the bill for that days service they charged me 2 service charges 1 for each appliance. I thought that was ridiculous the whole bill for the day was $245. Dales calls me back with a price on what it's going to cost to repair the microwave & a minor fix for oven door is glass. It was going to another $425. I think. I say ok. Then my daughter shows me my same microwave at Lowe's for $$230. So I went & purchased a new microwave & my brother installed same place. Total charges to fix everything would have been around $770. When it cost me $480. They were upset about it. My problem was the 2 service charges & why not tell me it's cheaper to buy a new microwave? I would have remained a loyal customer forever if he said that. The other thing I find weird is the reviews are all 5 stars! That's fishy to me like they don't want to show any other ratings or reviews.

Dale's is the service you need to have in your back pocket. They fixed a dishwasher a few years ago…read morefor us. I remember their service and called them to look at my washing machine. As I was explaining what was going on with it and provide the serial and model numbers, he suggested I tried something first before they sent someone out to look at it. He could have come and looked at it and charged me a service fee, but he didn't. By the way, what he told me to do worked! I will continue to recommend their services.

I understand that Mr. Applicance is a franchise and that each location is not the same - you need…read moreto know this fact, first! I've seen some horrible reviews on Yelp concerning "Mr. Appliance" and they do NOT reflect the Mr. Applicance of Sewell, not one bit! From the moment I made my initial phone call I felt confident in my choice of repairmen. The operator understood my situation which was a floral refrigerator had stopped 'refrigerating', and understood I had an immediate need of diagnosis and repair. The gentleman "Scott" that arrived the next day assessed the situation, and with the assistance of a co-worker "Ryan", they installed a "quick fix" to get me through the next few days, while a new compressor was ordered. The following week the compressor arrived to their location and Scott returned the next day to install the new compressor. Keep in mind, during the entire visit, Scott (and Ryan) were very kind to explain to me what was going on and how they were approaching the situation. I felt that I was in "good hands" the entire time. Once the new compressor was installed and checked for leaks, even adding coolant to the system, I was back up and running without any further delays. It was far better to replace a $3K compressor than an $8K refrigerator, and with the added cost of the service-call and labors, it was honestly "money well-spent!" If you're looking for "cheap", you will get "cheap": cheap-service, cheap parts, cheap people, cheap workmanship. If you want something done right, do it right the first time, and honestly and sincerely you can trust Mr. Appliance of Sewell to do just that, doing it right the first time without "being taken to the cleaners." You know you need someone you can trust. I know you can trust these folks. Feel free to contact me directly for any questions relating to my experiences. I have these people saved/bookmarked all over (my phone, my computer) in case my other cooler decides to go on a permanent vacation during a very busy time of year.

Tech had part available and was fast and repaired it, but the cost was astronomica. I could've…read morebought a new dryer for the cost. I don't want to be charged the $159 for just coming out so I paid the almost $600 for heating element for dryer and labor.

Very clean and helpful establishment. Been here a handful of times and not one thing to complain…read moreabout. One of the employees by the name of Alex is my guy! Super helpful and kind and he knows his stuff. Definitely recommended

This location signed me up for a geek squad membership without my understanding and I just got a…read morecharge for $190 a year later. I'll never shop here again and they won't be getting my money.

Well I wish that Yelp didn't require me to give a star when one isn't due. I placed a call for…read moreservice on a Monday that went unanswered so I called again on Tuesday. The message advises you to text so I did that after another half day passed with no return call. Bill called and seemed friendly enough and told me that he would be out the next day, Wednesday. I had a 9-1 window for service. I texted Bill at 1 to co firm that I didn't misunderstand the schedule since I hadn't heard from him and took a day off of work. No return call. I called and texted again on Thursday to give the benefit of the doubt before I called Lowes to file a complaint against this shoddy vendor they subcontract warranty repairs to. The previous reviews are on point. I would highly suggest you not patronize a business that cant handle basic telephone calls to customers.

Where is the zero star for a review ? My wife and I received…read morethis recommendation from Lowes as a contractor that works on their warranty work. The gentleman on the voicemail states that it is easier to text him rather than call as he may not hear the phone ring or may be busy. Ok cool ! My wife contacted this man via text and he asked if they could speak over the phone instead. It was agreed that he would come to our residence and look at our washing machine (The following morning) that was full of water and stopped spinning/draining, leaving stagnant water at the bottom of the agitator. My daughter took off work to show him where the washer is located, but the dude was a no call no show, and my kid lost a day's wages trying to cover for mom and dad while we were at work. My wife texted him earlier that morning to confirm that he was coming but he never returned the texts (Plural). How good sir are you still in business with all of these horrible reviews all leading to the same conclusion? It's called common courtesy and professionalism to respond to paying customers. Lowes has been contacted and advised to take you off of their recommended contractor list, as you have "Given them a black eye in regards to customer service or satisfaction." And that is their words. -Cmon mann, !!!

It was a pleasure dealing with Frank. He quickly diagnosed the…read moreProblem ordered the parts and fixed the issue. Price was less than the estimate and his communication was great. I highly recommend Sisco's Appliance.

quick response from owner who went out of his way to get me the parts I needed to fix my…read morerefrigerator.....then returned a part that was unnecessary and reimbursed me for the cost. Would absolutely recommend.