We are moving from Bucks County down to Philadelphia, rending from JG Real Estate. During this…read moreinitial month as we move in, the folks at JG have been tremendously helpful and responsive. They have fixed everything we have asked them to fix, and even came to the rescue near-instantly when a key broke off in the front door lock. Their online portal for reporting issues is intuitive and useful. The staff, especially Bryan Cairns, has been responsive and friendly. Best landlord situation I've ever had, so far.

Had a great experience with JG. We had a number of unusual circumstances and they adapted to our…read moreconstraints and were always polite and professional.

The worst customer service never answers the phone…read more Show house that have been broken into Try to show an apartment someone was living in without them know

They post their apartments on craigslist saying dogs allowed and 2 bedrooms but then if you go to…read morethe description it says no dogs and 1 bedroom. Make sure you read the descriptions because they're clearly blatant liars.

This company is a) unattentive and irresponsible about the maintenance of their properties and b)…read moreabusive, swindling tenants out of their security deposits. I lived at one of their properties for a year and they kept my entire security deposit, claiming to need $1225 for carpet replacement (it was brand new when I moved in!), cleaning (I left it clean), and paint (it was not freshly painted when I entered). While living there I made a couple very simple requests, which were quickly and coldly discarded. Be aware. Read reviews before you rent :( Currently reporting to BBB.

The only reason I am giving this place 2 stars is because of how nice the maintenance guy is - he…read morecomes immediately and is always working on something in or around the building so you can ask him personally to take care of something. Other than that, management is rude and does not care for it's properties. The woman you are in main contact with clearly hates her job, which is fine, but don't make it seem that way to residents who are paying for your service. The central alarm in becker building often goes off due to trash building up in the trash room and everyone has to evacuate and wait for the fire dept to come and okay the premises. After the 7th time of it happening you think the management would do something to ensure we aren't constantly forced to leave our apartment in the cold for this trivial reason - maybe, just maybe have the trash room cleared out more often? Also, we only received $300 of our $1500 rent which is ABSURD and unjustified. There are so many beautiful places in northern liberties and outside of the area to live - do yourself a favor and DONT RENT from core realty. They also have another building located at 1 Brown street.

I love the staff at this location. My dog has been their patient for7 years and they always gave…read moregood advice and options. One time they recommended my dog for teeth works and provided places where I can get them done cheaper with great quality

Despite a great location and a beautiful design this building is fraught with problems. The…read moreproblem is security - or lack of it. The majority of the tenants have either had their car broken in, bike stolen, or had their apartment broken into. We were two-for-three. The landlord's (Parkway) response has been to install a monitor by the front door to show that you are being filmed as you enter. Problem is the monitor mostly shows scrolling images of the apartments upstairs. Kind of a teaser for potential burglars... What's needed is a doorman, or, at the least, a full time on-site maintenance person. That won't change the fact that the elevator opens directly onto the unsecured parking lot (which has many dark corners, perfect for the occasional lurking interloper), or that there is no place for packages to go, so they are left out in the lobby in plain sight of the street. Communication between Parkway and tenants ranges from non-existent to poor to hostile. Glad we moved.

I told the person giving the tour that i never got a credit score on experian but told me they…read morecheck transunion, which has a credit score under my name. I Emailed a bunch of questions including what credit reporting company was used to confirm, no reply. I Finally put in a $40 application since I loved the place I had toured and made sure I met the minimum requirements, but I was denied and told i had no credit history. I got a message pushing me to get a co-signer with no context until i asked why. Turns out they don't use transunipn, I was a little upset that I was denied but got really upset when I asked what reporting company was used and the person got defensive and ignored me when I got upset. I still have zero answers on that and from the email I sent. I'm just very upset that I was lied to after looking forward to this apartment just for what feels like the application fee.

DO NOT USE SETTLE DOWN PHILADELPHIA. TRUST THE BAD REVIEWS…read more **TLDR; Scroll to the bottom There were red flags from the beginning. When we were scheduled to have a tour, the person did not know the code to get into the house. We waited for an extended period of time trying to contact the property management company to be let into the house. No one answered their phone or responded to emails (which seems to be their MO.) After rescheduling the tour for the next day, we were able to get in and look around. There were cosmetic and safety issues that needed to be resolved prior to moving in. We were told that everything would be taken care of (They were not.) I asked to do a walk through of the property, after signing the lease to ensure that everything we wanted resolved was resolved. My fiance and I were told "No," and that we could walk through once we got the keys. Surprise! after getting in the house we see that nothing was taken care of. We immediately reached out to Settle Down, and were told to put in a work order and things would get taken care of. We put in the work order, but Settle Down pick and chose what they wanted to take care of. The most pressing issues we have were loose nails hanging from the walls, ceiling, and protruding from the floors (including our 18 month old's nursery); the steps leading into our house are falling apart; the pipes do not drain properly due to a tree root blocking the pipes in the front yard, so during major rain the garage floods with sewage; the garage door does not close; the lights in the living room and dining room make a continuous buzzing sound. They send contractors out, and the contractors report back to Settle Down, to which Settle Down responds by providing band aid solutions, or by doing nothing. Our dishwasher broke going on a month and a half ago, it filled with stagnant water. It took them a long time to respond to our request to have it repaired. A new dishwasher was given to us, but it was too big to fit in the space. Our neighbor, who is a plumber, tried to install the new dishwasher but no luck. We were told by Settle Down they would reimburse us for paying our neighbor for his work. They claimed to have put a check in the mail, that was two or three weeks ago. No check has arrived. Fast Forwarding to yesterday, we received an email stating that Settle Down would no longer be our property management company. Conveniently, there are plenty of repairs that still need to be made. It seems like Settle Down stole our rent money, and handed the responsibility of the repairs and maintenance to someone else. **TLDR; Settle Down Philadelphia does not respond to emails or phone calls. When they do, they do not resolve the maintenance issues/repairs. They only provide band aid solutions. Problems go unresolved for months. They sent an email on Aug 26th telling us on Sept 1st they would no longer be our property management company. Most of our maintenance issues from when we moved in March are still happening, and no one has taken responsibility. Stay away from Settle Down Philadelphia

We couldn't have asked for a better realtor than Caitlin to help with my daughter's move to Philly…read more Even though we ultimately found an apartment that wasn't one of her own listings, she had already gone well beyond the typical scope of the job -- for every place she showed us, she took the time to research the surrounding neighborhood so we could tell whether it was a safe, good fit for my daughter to live. Moving to a new city with no real local knowledge is stressful, and we only had a few secondhand suggestions from friends to go on. She filled that gap for every option she recommended, giving us honest, specific feedback about the different neighborhoods so we could make an informed decision instead of just guessing. If you're relocating to Philly and want someone who treats your move like it's personal, she's who you want in your corner.

I can't recommend this service enough! My partner and I worked with Caitlin, and she helped us find…read moreplaces in Philadelphia we wouldn't have been able to discover on our own. We ended up finding our dream apartment, which we wouldn't have been able to find without Caitlin's help. The entire process was very easy and really reduced a lot of the usual burdens of apartment hunting. If you're also looking for an apartment and have been intimidated by the process, please consider reaching out!

32 years under Reinhold. Over time I simply cannot not ignore how poorly they manage this…read morebuilding. Too many issues to list. But I stand by my one star review and I hope this building can get organized and get them replaced.

Chocolate works is the epitome of what a Philly apartment should be. Amazing staff all around,…read morefront desk more than helpful. Upkeep is constant and we haven't had a pest issue EVER! How many urban buildings can boast that?

We rented a vacation home in Ocean City, NJ from Orens Brothers. The unit was filthy, the lock on…read morethe front door was broken, the curtains were missing, the shower drains didn't work, and much more. We raised the issues and this broker refused to compensate, nor were the issues fixed. We lost a chunk of our vacation cleaning and scrubbing, and waiting/meeting repair people at the unit, only to not have the issues addressed. I would never rent from these people again.

Short version: We were basically scammed into an apartment…read morethat was different than the apartment we signed a lease for! We were treated unfairly and were never apologized to for the HUGE mistake the Orens Brothers made. I would NOT recommend this company to anyone looking to rent or own. There are better options out there, we found one (because we had to) in less than a day that is way nicer, way more affordable, and has a landlord that actually cares about us. Long version: Our experience with the Orens Brothers was AWFUL and by far the worst experience I have ever had with any leasing / real estate company. During the COVID-19 pandemic, we found a "nice" apartment online at 271 S 17th Street and were able to view it in person because the unit was empty. However, when we viewed the place, it was simply too small. Upon explaining that to "Janie", she let us know of a much larger unit located in the same building. Since there was someone living in that unit, we were unable to view it in person. We asked numerous times about setting up a virtual tour, or having the tenant create a video for us, but we were denied that option. In fact, the tenant that currently occupied the place was spoken of very poorly by the Orens Brothers team and I could sense some tension between the team and the tenant of that unit. Anyways, we were assured by Janie that the place in the photos is exactly what we will be getting and that we will not be disappointed. After expressing a lot of concern about signing a lease after only viewing photos, she continued to reassure us. We even confirmed with Janie the layout of the unit in the photos was the one that we were getting when comparing it to all of the other units. So since Janie was so certain that our unit was the large unit in the photos, we decided to give them a chance and trust their word and sign the lease. The day before moving into the new place, we picked up keys and went to check out the new place. SURPRISE! It was not the unit in the photos AT ALL... it was literally the same unit that we viewed in person that was too small for us, but with a couple of extra windows and a lot more per month for rent. We immediately went to the Orens Brothers office to resolve this issue and nobody seemed to care that this large of a mistake was made and that we were working on a deadline for our move. After a long display of terrible customer service, a child-like tantrum with slammed doors by Scott Orens (the owner of the company), and a complete disregard for any ownership of the mistake they made, we were offered the option to just break the lease. Clearly, we took that option because we did not trust the Orens Brothers, feel valued as a customer, or feel safe living with them after the displays they put on for us. After a month later, I am grateful to realize that because Janie virtually did the opposite of her job, we are saved from what would most likely be a terrible living experience with a terrible company who see their tenants simply as dollar signs and not human beings. I would not recommend this company to anyone looking to rent or own. There are better options out there, we found one (because we had to) in less than a day that is way nicer, way more affordable, and has a landlord that actually cares about us.