I don't see how selling my large home in Northern California could have been easier or less costly. I got the right advice, guidance and help where needed throughout the process and it was much less effort than dealing with the realtor who helped us buy the place originally. I've read a few less flattering reviews of this company here on Yelp, and frankly, my experience was completely different. Those people must have had unrealistic expectations. Anyway, I have no problems with a five-star rating and would give more if available. Here's a link to the site where they combined their own photos with ones I provided (great job!) ... https://www.homebay.com/property/240-Reservoir-Rd-95370-5445 read more

Home Bay - This dude knows his stuff and was a pleasure to work with. - Real Estate Services Near Me - San Diego, California

We bought and sold a home using Home Bay. The allure of saving tens of thousands of dollars on realtor commissions sounded amazing. However the problems and pure incompetence outweighed any savings we received. On the sale side, the first issue was the signage. The contractor they sent out to put up the sign was surly and unprofessional, and wouldn't put the sign in the proper spot. He just left. Next, there was no guidance on pricing, so we listed too high and had to come down off the price significantly to sell which probably hurt us. The last issue with the sale was that our agent was good, but he was totally overwhelmed. He must have been working on 20 deals simultaneously so it was tough to get timely communication with him. The bigger problem was on the buy side. Our agent was totally incompetent, and made several mistakes that cost us. First, she didn't negotiate a good price we could have paid less so she was not a good negotiator. Second, she didn't have an inspector so we had to find one on yelp, and he was a disaster. Basically he missed everything of significance on the house, and we ended up having to pay a lot for repairs down the line. These should have been paid for by the seller. Finally, she didn't help with the title report and it turns out there were easement issues with the neighbors that we weren't notified about at all. I would definitely not recommend Home Bay. The idea is good, but the reality is they have a long way to go and they do their customers a disservice with their incompetence. read more

This is the second time we have used Home Bay to sell homes in excess of $1M and they saved us a ton of money while doing what any traditional real estate agency would have done for us! I highly recommend Home Bay! read more

Home Bay was a fantastic alternative for selling a home. You do have sign a listing agreement and commit to 90 days with them. Most traditional agents require 6 months or more commitment so this was reasonable. You do have coordinate access to your home for showing but this isn't much different then the traditional process. My last property sale my agent would call me to coordinate showings at the property...with Home Bay the buyer's agent or buyer contact me directly to coordinate the showing so it's really not that much different. My assigned Home Bay agent reviewed offers, gave good advise, created all the paperwork and sent everything to me and the buyer's agent via electronic signatures. All in all was pretty easy and smooth. Plus I saved a bunch of money on commissions. read more

It's hard to boil this company down to the one person... But Katrina was a complete rockstar in helping us sell our house, while purchasing a new one. She was responsive and was always available to answer questions. My home was sold before they even shipped out the street sign. Very impressed with their process and even more impressed at the amount of money saved by enduring the process. Would definitely use HomeBay again... read more

Asked Home Bay to remove my listing,yard sign and from all the realtor websites and was ignored by David. According to one of their former clients complaints on the BBB response the cancellation policy requires the seller to pay the listing fee. They failed to respond Holding me in a contract after I requested out. It appears I will need to file a BBB complaint to get a response. Never again. I feel they are doing this because my listing is number one viewed in my zip code and I am a single "minority" woman. Prior to my cancellation request their response time was excellent to reasonable, apparently cancellation is a low priority .Never again. read more

Very smooth process, everyone at Homebay was very helpful and supportive during the whole process. Highly recommend if your into saving a lot of money on commission. Flat rate price is the way to go! Would recommend to all my friends and family. read more

Home Bay made selling my home seamless. Their dashboard and the fantastic real estate agent I worked with made tracking leads and confirming a sale enjoyable. I would definitely work with them again. read more

Excellent service all around. I saved 7K using HB. The communication with all parties involved was very good. Listen, for the money you're saving utilizing this type of new service, give it a chance. Not everything in the process will be perfect. Go ahead and hire a " Realestate " agent to basically list your home on the MLS and pay him / her 3% then pay the buyers agent 3%. Add that all up and your paying out maybe 20k or so. HB charges a Flat $2,000. What's not to like? read more

Home Bay recently sold my house for me. They worked out great and was able to resolve a few problems with the buyers. They saved me a lot of money and time of which I am very thankful. I highly recommend them and will use them in the future for any real estate purchase or sales in the future. read more

We had a very very good experience and the customer support was awesome and it was nice to save money. She is a no brainer to use Home bay

Real estate advertising for getting a home sold is as one of the best i have seen in my life - initially that drew me into liking the technology Home Bay offers. I am using them to buy a home in Southern California right now, and the experience has been absolutely phenomenal between showing request, and understanding my contract for buying a home. read more

We went to Home Bay after weeks of research on realtors and agencies and based on their "commission" as stated on their website which was in fact VERY misleading at best. They never came to inspect the property but did write in an "out" for not doing so in their agreement. This all began in April 2019 with William Fail, and they wanted a "listing fee" upfront which I said was out of the question and voila he came up with a discount for "family and friends" of $450.00 which was to have reduced that price of $3,250.00. We did all the listing work they did nothing except put on other sites once we went "live" in June. They've provided no on property contact, all has been via E-Mail and telephone. We arranged for three different open houses and NO one showed, not even an agent from Home Bay. They kept telling us our house was priced right for the area, but did encourage us to lower the price which we did by $2,000.00 after the first open house, then encouraged us again to lower the price which we did by $500.00 and after the third price we attempted again to TERMINATE our relationship, however this time Aaron Ray kept telling mom we were OVER priced after he and I had a conversation several times where he clearly stated we were priced right. Seems all they can do is encourage to drop the price and drop the price. Their agreement wasn't even presented for 60-days after we began the relationship, almost ALL realtors would have presented that at the very onset, not two months after. Home Bay is the worst experience we've had with realty agencies, and we've dealt with 5 total in 50 years! Our recommendation is to seek out a TRADITIONAL realtor, pay the commissions, as they say you get what you pay for and we got ZERO from them! Oh and all the homes we wanted to see we were always met by a realtor from another agency not an agent from Home Bay! Sadly we can't give a NEGATIVE REVIEW which they more than deserve! read more

Amazing service and made my first home selling experience a breeze. Not only did I save quite a bit on Real Estate fees, but it gave me the confidence to know that I could do this again with Home Bay any time I want to sell my home in the future. read more

There is so much, I don't even know where to start. The entire process from start to finish was very unprofessional, stressful and just an overall horrible experience. And I feel I got about $10k less because of HomeBay. My Broker, Jo Williams, made numerous mistakes, didn't follow-through, responses were delayed and when she finally did reply it was cryptic and I needed clarification time and time again, and she just plain NEVER had my back. When I told her to counter, I said that was my bottom price with no repairs or concessions (I even have it in writing). She completely ignored that and never relayed that to the Buyer's agent, because we ended up negotiating the inspection objection report. So here I am backed into a corner of course and ended up giving a 2500 concession, a home warranty and pay for a repair, all of which I told her I didn't want to do at the price we countered at (because their offer came in $20k lower than asking to begin with and we met them halfway), but we were too far in (and off market) to back out. I was told I had to order the home warranty and they asked me why my broker wasn't ordering it because that is their job. She also tells me that the buyer's wanted the W/D added to the home warranty. Well, there was no W/D! She then tells me that was a typo, that she meant the A/C. Well, there was no A/C either! WTH? I paid $3,000 for what? Some pics that I could care less to own, someone to relay information to the Buyer's agent and not even relay what I told her, and to handle the transaction? I would have been better off just going FSBO! And the title company (LENDMARK TITLE/CLOSING SERVICES in Utah, not to be confused with Landmark Title) - OMG, was atrocious!! I can't even believe Melanie Monge is even a closer. Constant mistakes, inaccuracies, CD was wrong numerous times and/or never corrected, commission was calculated wrong, mortgage payoff was through 6/14 and we funded 6/11 and EVERYTHING was last minute. I called her on her mistakes, and she had the nerve to tell me that she can't keep sending it over and over to me. I told her if she did it right the first time, she wouldn't have to! She also had the audacity to ask if I could call the mortgage company to get the payoff myself! The water and sewer payoffs weren't even in until the day of funding, that's right - not before close, and the sewer wasn't even prorated - I had to tell them to correct! I felt like I was everyone's proof- reader/quality control. I'm pretty sure ALL payoffs are supposed to be requested a week prior to closing, at least that is what Jo told me. I didn't get my estimated CD until the day before closing which was pointless because costs weren't even close and many costs not even on there. Then I get the final CD to review the morning of closing and I still had questions and our closing was at 9:30am! They canceled the closing without confirming with me, left us waiting for almost 2 hours until Mr. notary on a bike arrives. You all are unprofessional, rushed, and sloppy. And Melanie ignored my texts and emails over and over because she told my broker I was hard to work with. I don't care! That doesn't mean you stop communicating with me what I need to know! She still needed to conduct business or give it over to someone else to address my questions. If you do your job and do it right, I am a peach to work with. Melanie needs to learn how to do her job correctly or learn to deal with people like me when she doesn't. She doesn't have the right to keep me out of the loop in the process. I absolutely regret going with HomeBay, will not recommend HomeBay and certainly will never recommend Lendmark Title. The only thing I will say is that when I contacted the HomeBay customer service email because Melanie ignored me for days, they were prompt in responding, kept me updated and explained things on the CD that I had questions on. read more

If you have had previous experience with selling homes, lots of patience and have a home that is in a position for a quick sale, then Homebay may be for you. Otherwise, I would seek a traditional realtor. Here's some feedback for consideration when choosing to go the Homebay route. Review, review, review, double-check and double-check everything including agreements, your listing details and expect no one to catch any errors but yourself. You'll never really work or make any contact with your broker; but a dedicated sales agent that is juggling over 100 other listings so you are not exactly priority to anyone at Homebay. Expect to get 101 different excuses as to why the call didn't get returned timely or you weren't notified timely when someone was interested in your home. For the most part, there's a black hole during the weekend so if there's anything critical that needs attention, be sure to get that addressed before the weekend rolls around. All Homebay personnel work from home and you will soon learn their personal problems as to why they weren't readily available such as doctor's appointments, on a picnic with family, at the movies, I'm voting right now etc... Their yard signs could use some improvement, their photographers they contract with are the BEST that I have seen, their website is good, easy to use; but could use some improvement. Their website is California focused and could use updated information applicable to the other states they are licensed to sell in. Negotiate the Homebay contract. They may promise that if a buyer doesn't have a realtor, you will save money on the buyer's side; but that is not true. They may charge up to the traditional 3% when they refer the buyer to a Homebay agent. In the end, I did save about 2% of the commission which was the reason I chose Homebay so all the headaches aside, Homebay did what was promised, it was just a little too, unnecessarily stressful along the way. read more