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    Home Care Collective

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    Solaris Senior Living North Naples

    Solaris Senior Living North Naples

    3.8(4 reviews)
    1.8 mi

    Solaris is a great place to work (and live). The company motto is played out each day- doing what's…read moreright. I truly do believe that this company has the best interest of their residents at heart. Residents are happy and engaged and they are family to all of us :)

    Well, I just got out of a 10-day stay at this nursing home which I attended strictly for the…read morePhysical Therapy rehabilitation. It was much less that I had hoped for and even less for what I'd expected. In no particular order I will give details of the horrors you might expect. Keep in mind that for an older person with terminal issues this might have been much better, but I was probably the youngest in the facility and only needed P.T., not nursing. I had a multiple-occupancy room (read semi-private, two patients) that had a TV each but both TVs were controlled with the same coded remote. When I would turn mine off or on or changed the channel or volume level, his would change, too, and vice-versa. It had a bathroom much smaller that any Motel 6 I'd even been in. It had belt-sander quality toilet paper. And there was no shower... only a bi-weekly schedule to go down to the "spa" always with a nurse or assistant who did their best impression of Nurse Rachet (controlling the shower hose, freezing temps, dumping handfuls of shampoo on my hair, all while seated in one of their rolling PVC shower seats. I am not a xenophobe, but when all of the staff speaks loud Creole in your presence and only barely try to speak English when they address you, I find it disturbing and off-putting. The P.T. "gym" looked more like an adult kindergarten, including match-the-shape games. The silicone rubber bands they used for muscle-strengthening made me think that I was in Joe's Garage and Kindergarten. The staff seemed more interested in whistling to 80's tunes or talking about their next meal plans than focusing on the P.T. The entire facility reminded me of a stalog; it took the door code of the day to exit a door to the outside. This might be effective against dementia patients wandering off, but I was clearly with all of my senses and it would have been nice to sit for awhile outdoors listening to the quite sounds of traffic... It took the kitchen/nutrition staff 9 days to finally get my food orders correct. I make the majority of my meals fresh and raw. So instead of blindly opting in for the lemmings' fare of heated canned food, I spent entirely too much time getting them to make me salads and sandwiches. And why are we still wearing traditional hospital gowns? It made more sense back when most of our medicines were hypodermics in the buttocks, but they have got to go. They provide no protection, they never fit, and the ties get knotted up. My assigned doctor was on vacation when I was admitted and never returned during my 10-day visit. Their inter-departmental communications were horrible, with me often repeating the same set of information to many staff members who should have shared it. I hope this will guide you towards selecting a better nursing home/rehab experience than I had.

    Gulf Coast Spine & Sport

    Gulf Coast Spine & Sport

    4.1(13 reviews)
    0.4 mi

    I visited Gulf Coast Spine & Sport this week for the first time. I was referred to Dr. Hillary from…read moremy Chicago chiropractor, mainly for the types of treatments she uses, her great education and her success with other patients my Chicago doctor has sent her way. I received a friendly greeting and was pleased with the cleanliness of the office...it felt inviting, not institutional. Dr. Hillary met with me on time and spent a good amount of time evaluating me and discussing my history and current condition. She educated me about my condition and my treatment as she took me through a few different types of treatments. She sent me home with a sheet of stretches specifically for my case, after teaching me how to properly perform each stretch. I felt like Dr. Hillary cared about my healing process and she focused specifically on me the entire time I was there. The price was very fair for the treatment I received, and I have improved range of motion and less pain. I look forward to returning to Gulf Coast Spine and Sport and would recommend Dr. Hillary to anyone (-:

    Dr Scott was absolutely amazing. In all of the 31 years I've been going to a chiropractor, I've…read morenever had a more gentle and professional experience. He made sure I was comfortable, and addressed every single issue I had and didn't make me feel annoying for asking a lot of questions. The session did not feel rushed unlike most chiropractic places. I'm extremely glad I found Gulf Coast Spine & Sport. 10/10 would recommend! Thank you so much Dr. Scott! Can't wait for my next appointment!

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    Gulf Coast Spine & Sport
    Gulf Coast Spine & Sport
    Gulf Coast Spine & Sport

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    Heritage Healthcare and Rehabilitation Center

    Heritage Healthcare and Rehabilitation Center

    2.0(6 reviews)
    6.5 mi

    they killed my mother-in-law, we found the place under her insurance plan thinking it was a good…read moreplace but little did we know no one knew what they were doing there. we would visit her everyday we get there she is so dirty food all over. we would asked why is shy in the kind of care most of the nurses did not speak english didn/t understand they would always say hu hu . well we would have to start to shower her smelled the dirtyness odor. was aweful they never had soap or shampoo and no kind of lotion we provited everthing she needed. they also never had clean towels. they wouldnt feed her she could not see there was so much neglect that when we left all we could do is pray!!!!!!!!!!!! forgot to say the facility was full of coacroaches disgusting all over the rooms beds everywhere. glad it finally got shut down and the nurses should have had there licences revocked. please hope you had sympathy for the ones that passed away at heritage health care facility. the lopez family

    There isn't a no star option…read more This is a medicaid convalescent center and nothing more. The treatment I received was "below standard" according to my Home Health professional. There were limited rehab beds available upon my discharge from the hospital and I was placed here by default. Post surgery admittance with large wound care necessary. I arrived with an order for it to be changed 2xday. They chose to change the bandage once a day, and one time didn't do it for 28 hours. One night I got up and had fluids running down my leg. They puddled on the floor. An aide came in, saw the puddle, and walked out. I mopped it up with a towel. My arrival was around 7:30 in the evening. Other than my IV antibiotic, I was told my meds would not be available until the morning. The bed was an air bed that didn't inflate. They said they'd fix it in the morning. They did end up moving me to another bed that was not much better. The bathroom was filthy, even a dirty toilet. Under the soap dispenser, the wall had extensive (old) streaks from soap and water. I asked the aid for a commode but she didn't understand. Once it came, I had already soiled my shorts. The commode had rusty legs that shedding rust on the floor. The call buttons are vintage. They sit on your bed. I rolled on it and an aide appeared. I apologized for the mistake. When I did it a second time, she came in and threw the call button, tethered with the bed control, on the floor and left. The next morning I told my wound nurse I was uncomfortable there. She said she understood and they "do the best with what we've got". She had an administrator come see me who agreed they would move me to another room and asked to give them a few days. They really made an effort to clean the new room. The housekeeping director even inspected the work and called the housekeeper back in and pointed out areas needing attention. I question how things can get so dirty and wonder what would have happened otherwise. The new room overlooked a nice courtyard I expected I'd visit. Shortly after being moved in, a parade of wheelchair, walker, and cane based residents showed up and started smoking cigarettes. It was a smoking lounge! I found out later they had designated smoking hours. At a rehab! I was being treated for infection. The place is truly filthy. Some nurses didn't sterilize my picc line before injections. And didn't flush it afterward. One night without my call being answered, waiting for a picc line flush, I walked the whole first floor calling "anyone here? Any nurses?" The WHOLE floor, including going in open offices, the kitchen, and employee lounge. Nothing until returning to my room and seeing 2 staff pop out of a door and laugh at me. I asked them if this way funny and they returned behind closed doors. The nurse then appeared from a door at the other end of the hall with an aid in tow. He said he was doing rounds. All the walking caused my foot brace to come apart. It's to be worn all the time and they had no tools or ability to repair it. Their doctor came to see me Sunday for the first time since arriving Tuesday. He knew I wanted to leave and said he'd sign discharge papers. They weren't able to arrange home services until Tuesday, and I went home. They didn't let Home Health know I had antibiotics being delivered for a 2:00 pm injection so Home Health didn't come until Wednesday, a visit the day after is standard. Fortunately, I had already administered my own IV and was able to do it myself. Not that food matters much to me, the menu and what was served only matched once, and the quality is not good. They had no cream for coffee 3 times during my 7 day stay. They ran out of milk. My wound was worse when I left than when I arrived. I changed my own dressing upon arriving home. After home health care and my own efforts, it's improved substantially. Now I'm anxiously awaiting placement in a suitable rehab. After my first home visit, kudos to Family Home Health Services for taking the initiative to place me in a suitable facility. Rosie and Samantha are truly my life savers. There are some staff worth praising. Weekend day nurse Andrea and wound care Victoria - when she did the dressings. Eboni got me out! This place is truly "bad". DON'T DO IT.

    Photos
    Heritage Healthcare and Rehabilitation Center - Bathroom entry

    Bathroom entry

    Heritage Healthcare and Rehabilitation Center - Bed tray

    Bed tray

    Heritage Healthcare and Rehabilitation Center - Dirty toilet and rusty commode

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    Dirty toilet and rusty commode

    Vi at Bentley Village - Vi at Bentley Village home kitchen.

    Vi at Bentley Village

    4.0(10 reviews)
    4.6 mi

    I moved to Bentley Village 19 months ago. My wife had passed three years prior, I had sold our…read moreproperties up north and, at age 89 without any children or siblings, I was living by myself in a Villa in Naples. Although reasonably healthy, I felt I should look into a Continuing Care Community in case I needed it later in my life. At the time I was pretty active with my prior community's Travel Bocce Team. We played in the Southwest Florida Bocce League which consists of 24 communities in the Naples Greater Area, so I talked to the bocce players in that league who represented well known Continuing Care Communities. I was looking for referrals. All the players I approached said the same thing "Our place is wonderful. You would love it." Except one community which was Bentley Village. Their response was "It's terrible." When I asked why, they said, "We have to make reservations for dinner." I thought, first of all, they're honest, and secondly, if that's all they have to complain about, the place must be pretty good. So I inquired and ended up signing a contract. I have been here 19 months now and couldn't have made a better choice. The 150 plus acre campus is beautiful, maintained to keep it so and includes your choice of water, golf course or forestry views. The walking trails are pleasant and peaceful. The golf course is a relaxing par 3 lay-out so you are not killing yourself trying to handle long par 4's or par 5's at our advanced ages. The bocce courts, which I am involved with, are first class and among the best in our 24- member league. I don't play tennis, came but I understand from neighbors that the courts are top notch. The many, many activities offered will keep your current interests as fulfilled as you choose and offer many new ones to try. Within a few days of my coming aboard, I swear every staff member I came cross knew my name. And my neighbors, each of them, made sure I, the new guy, felt welcome. This has become a much longer review than I had planned. But I am just that enthusiastic about my choice here. And as far as the problem with the reservations are concerned, well management has decided to withdraw that requirement. Just because the residents were not happy about it. That action says something about the place. You can't really know what a place is like until you move in and really get to know all the little things about it. It's a difficult decision I know. But you have to start somewhere. Every journey takes a first step. Let your first step include a visit Bentley Village to have a look-see. I don't think you will regret it. Good luck. Don Rizzo Resident

    At my age I call it as I called balls and strikes as a softball umpire - tonite there was…read moreevidence that LCS is trying to bring back dining to pre-China Communist Party approved covid virus- Pritzker years. Had shrimp bisque which had 5 small cocktail shrimp in a tasty broth. The Arctic Char was excellent. Sauteed spinach as well as plain potatoe ( Dan Quayle U.K. spelling ) chips were a good accompaniment. Iced tea refills by the seasoned host at the Seaside -JIMMY- was proof that he is a keeper par excellent! I carried out Italian Lemon Cake. It's useful for you check out the meals before to you enter in as your opinion could differ or the Pritzker family outfit could return. Try out the computers/printers in the library and west clubhouse to make sure they operate as well as JIMMY has and is , ie. with perfection.

    Photos
    Vi at Bentley Village - Vi at Bentley Village exterior.

    Vi at Bentley Village exterior.

    Vi at Bentley Village - Vi at Bentley Village home living room.

    Vi at Bentley Village home living room.

    Vi at Bentley Village - Vi at Bentley Village golf simulation.

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    Vi at Bentley Village golf simulation.

    Gulfshore Private Home Care

    Gulfshore Private Home Care

    5.0(4 reviews)
    6.6 mi

    My Dad was a client for almost 2 years. Co-owner Cami was very professional and responsive to my…read morerequests. If any situation arose that needed additional hands-on attention, she would take care of it. It made me and my out-of-state siblings feel better that there was someone responsive who we could reach out to any time.

    My parents have been clients for a few years now and they have received excellent care. As their…read moreout-of-state daughter, I would like to give a huge shout out to Genny(owner). Genny has been communicative not only with my parents, but with me. Recently, she went above and beyond before, during and after Hurricane Ian. Genny was truly one of my lifelines throughout the devastating event. During the long power outage and lack of cell service in the area, Genny managed a way to remain in contact with me. She always responded to my texts/calls--both night and day. She continued to reach out with sincere concern and compassion for my parents and their situation(even though she herself was trying to navigate the aftermath of the hurricane on behalf of her own family and business). I am forever grateful for my parents' safety. Additionally, I am grateful for people like Genny who remained connected with me during an extremely stressful and frightening time. Thankfully, Genny, her family and her employees were/are safe as well. :) To say "thank you" is an understatement... ;)

    Photos
    Gulfshore Private Home Care
    Gulfshore Private Home Care
    Gulfshore Private Home Care - Premier Home Health Care and Home Care Service in Naples, Bonita Springs, Estero, Ft Myers, FL.

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    Premier Home Health Care and Home Care Service in Naples, Bonita Springs, Estero, Ft Myers, FL.

    Home Care Collective - homehealthcare - Updated June 2026

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