Our experience with Lorien Harmony Hall was very cold and corporate. The executive team lacked…read moreempathy and compassion for our father who was in critical need of assisted living support. In August, we expressed interest in Lorien Harmony Hall for our father, who really liked the place when we toured. In October, Lorien's Executive Director, Victoria Rosier, decided to deny my father's admission based on an arbitrary clinical assessment that he needed sub-acute rehab first. They did not acknowledge current medical records, or clinical staff attempts to work with Harmony Hall for direct admission. The appropriate action would have been a peer-to-peer clinical discussion to clarify any questions. However, as the clinical case worker put it "they just don't want to take him". Our family invested $4500 in the community fee, had countless emails with Lorien over the course of two months only to be denied by email for an acute incident. When I told the Executive Director, Victoria Rosier, how disappointing this was, she said she was sorry we felt this way and our $4500 check was waiting at the concierge's desk. The entire experience was devastating and left us and our loved ones without planned support. While I believe the sales director, Chelsea, tried really hard to advocate for our family, I do not believe she has the support of her leadership team or the freedom to make executive decisions. She often had to get confirmation from her Executive Director, Victoria Rosier, to finalize any agreements. My experience with Victoria was not pleasant, she was often rigid and lacked the compassion expected of a healthcare executive. She also did not show the ability to be strategic to achieve a common goal, which was helping our father find as safe and welcoming home. My only advice to anyone is if you are looking for a compassionate team that will work to serve your family's needs, look somewhere else.

Do not place your loved one here!!! Bad experience with a family member being told they were the…read moreright fit and they needed 24/7 care instead of Assisted Living.

Met the director....1wk ago...everything was go for 2 days work.1/27 & 28, never called me…read moreback..calls me the day of to confirm...I said not possible you didn't call the night before to confirm. I have other plans. So we planned ahead for this Sunday 1/29......this is how it went ...... Made appointment for cleaning they never showed. 2pm no call no show Finally staff called me hours later...made another appt @ 6pm same day...no show. Talked me into tomorrow @ 7pm.1/30...any bets$ out there.... if they will show?! Well writing back on Monday 1/30/17...just as the past had been the now is showing ... NO SHOW!! Have documents to show they do Heavy Cleaning.....The director declares they don't. BestCare advertised in the MARYLAND ASSESS POINT thru Dept OF Aging I received this docunent; pictures enclosed. (wishy washy agency)

i needed someone to care for my mom since i work a lot and not always home. I found out about…read moreCottage Homecare by browsing facebook and I must say the intake process thus far has been very smooth and informative. the representatives are very patient and work around my busy schedule to help mom get approved. I am certain they will provide the care my mom needs.

From the owner: Looking for local home care? We connect Maryland families with trusted caregivers nearby. Cover…read morecare costs AND get paid to care for family. Learn how the CFC program helps cover your expenses.

Bright Star has an excellent staff. During my uncle's illness, they were very flexible. Care…read moresometimes changed daily and I know I created a challenge for the staff, especially Linda, who maintained their schedule. They always accommodated my changes even last minute. Bright Star's nurse, Kathy, was available to answer questions and make suggestions to improve care for my family member. The nursing assistants arrived on time, fixed meals if needed, provide transportation, and even helped with exercises. I was very happy with the care my uncle received and thankful I found Max, owner of Bright Star. I would not hesitate to call Max if we are ever in need of assistance again. Sharon

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

I've had 4 surgeries in 4 years,I use Therapearl Ice/Heat packs everyday.What an excellent…read moreproduct,allows me 2 take less pain medicine,be more comfortable and is designed to contour to your body.It uses a very light weight soft pvc material.Several styles of the packs come with straps,utilizing velcro to attach and secure.What a "great product".Wonderful customer service,excellent warranties and absolutly the best combination Ice/heat packs i have ever used.

From the owner: THERA°PEARL is a hot/cold pack that is doctor-designed and a drug-free way to relieve pain and…read moreinflammation associated with muscle strains and sprains, swelling from surgery, spa treatments and allergies, and a host of other pain-producing conditions.

Very unprofessional and incompetent. I was referred to this agency after having emergency surgery…read more I had a different PT and PTA for practically every home visit. They sent out inexperienced and unknowledgeable people. I was on very strict restrictions by my surgeon and one of their PTA's did not follow my physicians restrictions and caused me to refracture my hip. I needed emergency surgery again with a plate placement. Ruined my life and severely delayed and compromised my recovery. CenterWell was notified and never returned my call or offered any kind of response at all. Do not use this home care company. Be forewarned.

I am a Disabled Veteran, who needed immediate care. I scheduled days before and had confirmed my…read moreInsurance multiple times. The day I arrived I was then told my TRICARE insurance wasn't covered. After 2 hours, one of the Physicians agreed to a free exam. Very nice Doctor, and he made up for the botched Insurance issue.

From the owner: Endovenous laser therapy ( evlt), Varithena vein treatment,…read moreUltrasound-guided sclerotherapy, Clariven®, venaseal™, Radiofrequency ablation (RFA), Visual Sclerotherapy.

I had spent five weeks in hospitals or SNFs before being discharged. I live alone and knew I would…read morewant someone to be wih me to help me transition to my home. I called several home care providers who told me it would take as many as five days to find care givers. I needed someone to drive me home and begin care the next day. We Care could provide what I needed. They helped me complete the necessary forms, line by line. I was extremley anxious about being home. Diane and Sonia were able to support and encourage me through my anxious moments. They provided both physical and emotional support as I adjusted to being home. In addition, all my laundry was done, my bed changed, dishes washed, and my meals were prepared. They both went "above and beyond". I valued their companionship as I adjusted to being on my own. They became like surrogate family members, and I appreciate their caring and kindness above all.

From the owner: Our services range from Activities of Daily Living, Skilled Nursing Care and Skilled Registered…read moreNurse Visits. WeCare has earned a stellar reputation-which speaks for itself-by providing the solutions that improve the quality of life for our clients who need and desire assistance within the comfort and privacy of their own homes. We Care Private Duty Services, Inc., is a Nursing Referral and Residential Services Agency . WeCare has provided service excellence to its clients for the past fourteen years. WeCare is independently owned and operated. WeCare is licensed by the State of Maryland Department of Health and Mental Hygiene, Office of Health Care Quality. All Nurses are licensed and Nursing Assistants are certified by the Maryland Board of Nursing.