I am confused if they are paying people or maybe they are prejudice.They were so rude and…read moreinconsistent didn't care about the clients needs at all and little respect for the disabled.Never even canceled an don't pick up the phone at all after hours or week ends . Says 24 hours

As my 86 yr old Mother was being discharged from the hospital, we were told she could no longer…read morelive by herself. This all happened on the 4th of July. We were frantic trying to make arrangements for a caregiver. All our concerns went away after contacting Homewatch CareGivers ! I called and from day 1 have had a wonderful experience with everyone I've dealt with. They were truly devoted to doing what was best for my Mother. They completed their assessment and care plan and have been advising me of any necessary changes. They even made suggestions on how to improve my Mother's quality of life. They are very quick to call if necessary and very responsive to our requests as well. Everyone at Homewatch CareGivers is professional, knowledgeable, flexible, pleasant and caring. They are always truly concerned with what was best for my Mother. My family has been extremely pleased with their care and I would highly recommend them.

I had spent five weeks in hospitals or SNFs before being discharged. I live alone and knew I would…read morewant someone to be wih me to help me transition to my home. I called several home care providers who told me it would take as many as five days to find care givers. I needed someone to drive me home and begin care the next day. We Care could provide what I needed. They helped me complete the necessary forms, line by line. I was extremley anxious about being home. Diane and Sonia were able to support and encourage me through my anxious moments. They provided both physical and emotional support as I adjusted to being home. In addition, all my laundry was done, my bed changed, dishes washed, and my meals were prepared. They both went "above and beyond". I valued their companionship as I adjusted to being on my own. They became like surrogate family members, and I appreciate their caring and kindness above all.

From the owner: Our services range from Activities of Daily Living, Skilled Nursing Care and Skilled Registered…read moreNurse Visits. WeCare has earned a stellar reputation-which speaks for itself-by providing the solutions that improve the quality of life for our clients who need and desire assistance within the comfort and privacy of their own homes. We Care Private Duty Services, Inc., is a Nursing Referral and Residential Services Agency . WeCare has provided service excellence to its clients for the past fourteen years. WeCare is independently owned and operated. WeCare is licensed by the State of Maryland Department of Health and Mental Hygiene, Office of Health Care Quality. All Nurses are licensed and Nursing Assistants are certified by the Maryland Board of Nursing.

Highly recommend this service. Compassionate, dependable and very trustworthy. They answer your…read morecall/ text promptly and treat your family member like one of their own.

The CNA has been very patient with our difficult family member, and arrives on time. She tries to…read moreengage. We are grateful!

Our experience with Lorien Harmony Hall was very cold and corporate. The executive team lacked…read moreempathy and compassion for our father who was in critical need of assisted living support. In August, we expressed interest in Lorien Harmony Hall for our father, who really liked the place when we toured. In October, Lorien's Executive Director, Victoria Rosier, decided to deny my father's admission based on an arbitrary clinical assessment that he needed sub-acute rehab first. They did not acknowledge current medical records, or clinical staff attempts to work with Harmony Hall for direct admission. The appropriate action would have been a peer-to-peer clinical discussion to clarify any questions. However, as the clinical case worker put it "they just don't want to take him". Our family invested $4500 in the community fee, had countless emails with Lorien over the course of two months only to be denied by email for an acute incident. When I told the Executive Director, Victoria Rosier, how disappointing this was, she said she was sorry we felt this way and our $4500 check was waiting at the concierge's desk. The entire experience was devastating and left us and our loved ones without planned support. While I believe the sales director, Chelsea, tried really hard to advocate for our family, I do not believe she has the support of her leadership team or the freedom to make executive decisions. She often had to get confirmation from her Executive Director, Victoria Rosier, to finalize any agreements. My experience with Victoria was not pleasant, she was often rigid and lacked the compassion expected of a healthcare executive. She also did not show the ability to be strategic to achieve a common goal, which was helping our father find as safe and welcoming home. My only advice to anyone is if you are looking for a compassionate team that will work to serve your family's needs, look somewhere else.

Do not place your loved one here!!! Bad experience with a family member being told they were the…read moreright fit and they needed 24/7 care instead of Assisted Living.

Sarah's Loving Care is a great choice. This Company can provide all of your loved ones needs plus…read moremore . True definition of compassion.

This place came highly recommended to me. Apparently Sarah's "girls," as she calls them, look in on…read moremany residents at Augsburg facilities. I was looking to have care of multiple levels. I needed cooking and cleaning twice a week by lower level healthcare professionals (really just capable, kind, people), and then I knew I would need visits by a nurse practitioner on perhaps a monthly basis when I had health crises. Sarah, the owner, appears to be a CNA or layperson. My understanding is that she used to do home health care at one point before deciding to go into business for herself. At any rate, she was pleasant enough, but the process for arranging appointments soon proved cumbersome. She has no electronic method for either making or confirming appointments. This meant that it took four phone calls for each visit we set up. In addition, we set up visits that she then changed by mistake, and subsequently raised her voice at me about for an extended period of time. Overall, I spent more than 100 minutes on the phone with her, and only saw one provider one time. This was irritating in general, but one day, when my pain was extremely high (definite 8-I had taken all the pain medicine I could, I was lying on multiple ice packs, and I still was in burning nerve agony and writhing with nausea), she called and insisted on a drawn out conversation to go over the schedule yet again. I told her I just couldn't. Not that day. But i could text. And that I probably would be able to talk the next day, but not right then. She told me she couldn't be my provider if I refused to carry out business over the phone. That "everyone is texting" and that's not how she conducts business. I don't know what sorts of patients she has worked with in the past, but obviously she hasn't worked with patients in severe pain before or those patients have had caretakers who dealt with her for them. I texted her a copy of a pain scale that delineates what happens at pain of 8 and 9. Conversations become impossible at those levels. But no, she "had been caring for patients for 25 years," understood pain management, and suggested I get a nurse specifically to manage my pain. I do not need a nurse to come to my house to manage my pain. I have a team of doctors, nurses, and physical therapists already doing all they can. What I need is someone to come to my home to help me do things I cannot do for myself, and to do so without adding to my problems. I expect "regular" people to have difficulty with the concept of pain, but I am saddened that a home nursing agency cannot comprehend what a pain patient would need. I will be looking for new agencies. This time I will hire a more professional cleaning and cooking outfit, and will hire a much more professional home nurse. Perhaps it is my fault for believing that someone without a solid understanding of my illness would be able to have empathy toward me, and thus adequately meet my needs. I will specifically look for a nursing agency run by a MD, DO, or NP--someone who might realize that the pain of my illness is known to be worse than that of cancer and just about any other disease out there. And when I say I just can't, I really mean I can't.

Bright Star has an excellent staff. During my uncle's illness, they were very flexible. Care…read moresometimes changed daily and I know I created a challenge for the staff, especially Linda, who maintained their schedule. They always accommodated my changes even last minute. Bright Star's nurse, Kathy, was available to answer questions and make suggestions to improve care for my family member. The nursing assistants arrived on time, fixed meals if needed, provide transportation, and even helped with exercises. I was very happy with the care my uncle received and thankful I found Max, owner of Bright Star. I would not hesitate to call Max if we are ever in need of assistance again. Sharon

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

The best agency whenever you need a caregiver for a loved one ! I needed a caregiver for my elderly…read morefather and the nurse coordinator came to our home in the late afternoon to set things up and she had a wonderful caregiver in my parents home by 8am the next day ! The caregiver was professional,competent, and caring.

I have had to use HCA in the past year to cover me in a less than stellar rehab facility and…read morefollowing that up with home care. They made all the difference. I really appreciated that they were careful about finding aides for me that really clicked. I was constantly visited by management staff to make sure I was well cared for and happy. You are not a number with these folks, and you are not stuffed in a room and forgotten. I owe them.