I write to give a loud and appreciative shout out to all the people at Grapevine Home Health…read moreServices - Nurses, Case Manager, Scheduler and all who handled the administrative details during my time of Antibiotic Infusion treatment. I especially appreciated my most regular attendant Nurse, Gabriela. She was punctual and regular in her scheduled time to be with me. She is very caring, competent and reassuring in all aspects of my daily treatment. My doctor was able to move me to pills just today, so I am discontinuing the service. But I have to tell you how accommodating everyone was in being willing to have Gabriela not just come to my home, but they were prepared to have her come to my Santa Claus booth at the Pilgrim Place Festival Friday and Saturday (11/9 and 11/10) so I would not miss any more time from the children than necessary. How could you ever expect that kind of out-of-the-way service?! Peace, Love & Blessings to all at Grapevine, Santa Karl Klaus aka Karl Hilgert

I normally do not write negative reviews because I try to be understanding, especially in…read morehealthcare, but our experience with this home health company was unacceptable. My mother was discharged from Loma Linda University Medical Center with a PICC line and JP drain and was referred to this home health company for follow-up care. First, the PICC line supplies were provided by a separate IV infusion company, and they were excellent and responsive throughout the process. However, this home health company was responsible for providing the JP drain supplies, including saline syringes needed to flush the drain per the provider's discharge instructions. Despite this, they did not send the supplies until 8 days after discharge. Thankfully, the IV company was responsive and supplied us with material to care for the JP drain since this company just left us without any resources to care for the JP drain. Without that, my mother would not have been able to properly care for her drain. Second, the physician orders clearly stated that labs were to be drawn every Monday. During the first week, no one came until Wednesday. After I spoke with DD, I was assured that going forward they would consistently come every Monday. Unfortunately, the following Monday came and went with no visit, no communication, and no accountability. Because of the delayed care and lack of follow-through, my mother ultimately had to return to Loma Linda University Medical Center. A home health agency should not accept patients if they do not have the staffing or resources to provide the care they are agreeing to manage. Delayed labs, delayed supplies, and lack of coordination in situations involving PICC lines and drains are serious issues and place patients at risk. We had to call multiple times a day for this company to do the job they agreed to when accepting the patient. This experience was deeply disappointing and concerning. I truly hope the company improves its patient care coordination and reliability because no patient recovering at home should have to go through this.

I don't know how reviews are more than one star for this agency. The people sent were very…read moreunfamiliar with senior care, feel asleep, on their phones, and not in the right field.It was a nightmare. Now working with another agency validated my thoughts of this one and I should have left sooner. The office staff were rude along with the manager.

When the time came to get my mom some help, I was very nervous about how she would handle it. I…read morefound Right at Home through A Place for Mom, and from my first interaction with their coordinator, I began to feel more at ease. She took the time to learn about my mom, her interests, and her needs. She matched my mom with a caregiver who was exactly who my mom needed. It has been nearly 8 months now, and the office staff has been responsive and helpful in navigating insurance and billing, scheduling and care, all with professionalism and good cheer. My mom's caregiver is invaluable to us all. My family is doing better because of Right at Home. And my mom's outlook has improved through the support and company of this wonderful caregiver.

Manor Home Health took control of my mother's care immediately after we requested their services…read more Case Manager Frank Francois is very professional, knowledgeable and utilizes his resources to get the maximum benefit from the staff care givers whom themselves like Frank are very skilled, competent, compassionate and empathetic to my moms situation and needs. Frank knows how to maneuver through all the legal, social services and insurance forms and procedures. The staff from Patrick, Shannon, Nidia to the last nurse that verified my mothers passing responded immediately to our daily needs which couldn't been easy since we as a family have never used or experienced a situation like this where in a matter of little over a month we lost both parents. Manor Care, Frank and staff brought comfort, care and dignity to my very sick mother, so when she left us she was in peace. On behalf of my family thank you all at Manor Hospice for your unconditional support. I highly recommend this business for you or your loved ones long term/short term hospice care.

From the owner: Home Health is not a place, but a special healthcare option to empower patients to regain…read moreindependence in their home. We are a group of qualified and trained clinical professionals who visit you to support in treating your ill condition and improve your strength towards leading a life with quality, health, and independence.

This Health home care has been a wonderful experience. The wound nurses that visited me were kind,…read morecaring and did their job amazingly . Sylvia was always punctual, gentle and compassionate. Autumn, also a wound nurse was sweet, caring , and super friendly . The people at the office have been helpful and always willing to assist in anyway possible . Star med, keep up the great work in taking care of patients in their home.

Starmed has changed my perspective on healthcare after a bad experience with a previous agency with…read moremy grandma. Dr. Grace and her team help facilitate all the care my grandma needed and went above & beyond. Starmed turned my once negative experience to a positive one. If my grandma or any of my family should need home health in the future this is the agency I would entrust the care of my family with. Friendly, knowledgeable, skilled and professional staff. If I could give more than 5 stars I would.

My mother is severely immune-compromised, the nurse that has been coming to our home to provide in…read morehome health services has never been vaccinated against COVID 19. My father died from COVID 19 in March of 2020. When I called to complain directly to Vanura they were aggressive and told me that its the nurse's right to not be vaccinated. This is dangerous, disrespectful to those of us who have lost loved ones to COVID and unethical. I will be filing a formal complaint with her insurance. This company clearly harbors anti vaccine attitudes and bizarre aggressive attitudes against their clients.

You guys are awesome thank you for everything you did for my grandma!! She's way better right now…read more God Bless you to help more people.

Visiting Angels of Upland is an exceptional organization. We were with them for more than eight…read moreyears as they cared for both our mother and father, and the quality of their support never wavered. They consistently provided excellent care and were always willing to adjust to our changing schedule, even on the same day. Seana is an excellent manager who often personally visited our parents, her involvement gave us tremendous peace of mind. We can't say enough about the compassion and dedication Marguerite and Linda brought to their work, we truly consider them part of our family. We highly recommend Visiting Angles to anyone seeking dependable, heartfelt care.

visiting angels is a wonderful group of caretakers that truly care for your loved ones…read more Teresa Herndon is very caring and patient. Always had a smile on her face

I contacted several agencies looking for a male caretaker for my uncle. They showed up within 12…read morehours and with the perfect person for the job. I worked with Gloria on the paperwork. Very flexible with hours and with last minute changes. Really nice people who came through for us. I would highly recommend.

My husband fell at home in December 2017, and suffered a traumatic brain injury. After…read morehospitalization, he was checked out with 24/7 supervision required. I was overwhelmed. Gloria Espy from Austine Homecare was a life saver for me. She took us on as clients, and worked out an affordable rate (insurance doesn't cover this). Gloria matched us up with a fantastic caregiver, Prince. Prince has been on time, conscientious, professional, flexible and so very helpful. My husband is slowly improving with Prince's great support. I highly recommend Austine Homecare and am grateful for their services.

Thank you for helping me with my grandfather and his needs! Our grandfather loves his home and…read morewanted to be comfortable in the care of Extra Hand In -Home Care they took care of him as if it were their own grandfather! They made him comfortable and they were real considerate! This company is very professional and I would highly recommend them for anyone looking for a welcoming well rounded staff to take care of your own loved ones! Thanks again!

When you see the name Extra Hand you think ... an Extra Hand sounds good. What you get is more…read morethan just an Extra Hand! You get care and compassion from the owners, the office staff, and the caregivers! If you need a little extra... go to Extra Hand and be prepared to have your expectations exceeded

This company has horrible customer service. 1. Hard to…read morereach their off shore 3rd party customer service 2. I have to use them for my cpap supplies as the only provider my insurance partners with and their billing process is ridiculous. They make it a chore to receive an approved receipt for FSA submissions. I have never worked with such a horrible organization. 3. If you have the option---DO NOT use them. There is no connection between their domestic team and the off shore billing department. 4. As another poster stated, LONG history of incompetence!!

Customer service is horrible. They were supposed to deliver a nebulizer mask the same day and was…read morepromised to have it delivered by 9pm. They never showed up and my baby is now going 2 days and possibly the whole weekend without the use of his nebulizer because they sent the pipette and not the mask.

Quality people across the board. We were extremely pleased with the care our 85-year-old mother…read morereceived while recuperating after a fall. We recommend this company highly.

My Grandma received care from Alpha Home care for 4 months, we could not have kept her home without…read moretheir help with bathing, dressing and etc.. We became very close to the Caregivers, many of which we still are in contact with.