We used Home James Transportation to get from Winter Park, CO to Denver International Airport. The only thing I can say about their service is that they are just Awesome! The driver (Neil) was in front of our condo 10 minutes before our scheduled time, he came to our door to help us with our luggage and had a big smile on his face the entire time. He even offered us cold bottled water, wow! Talk about hospitality. The shuttle was very clean inside and out. The ride was smooth and very comfortable. We will be back again next year and Home James Transportation will definitely be our choice for transportation. Thank you Neil for a great experience. read more

Jordan was awesome during our trip to winter park. He gave us a lot of knowledge on the area on our way in and helped make sure that we were all situated with our rentals before he left. read more

This was a great experience. Thanks to Jordan for being an awesome driver and being super accommodating. Would highly recommend

Great service! Who better to drive than someone who knows the area. Driver provided waters throughout the trip from Denver to Winterpark. Stopped once for a bathroom break at a gas station. May need to eventually add in another stop because the trips can get long depending on traffic. Door to door service for some areas so that was great. The tip added to reservation is awesome too-I never carry cash. The driver was very friendly and very knowledgeable of the area. read more

We make 4-5 trips from Denver to Winter Park each ski season. Home James is the only way we travel to and from the airport to the resort. They have easy booking, always call and confirm our times and are prompt. The drivers are polite and always know the quickest routes. Choose Home James! I promise you will not be disappointed! read more

With terminal pickup and a free town bus, no reason or need to rent a car. Was able to get work done on the shuttle and dropped right at the door. Professional, clean, and on time! read more

So i called them up at 9 pm and scheduled a ride that was in less than 12 hours and they got me on no problem! Driver was kind letting us take bathroom breaks. Nice van. Good price. Overall very pleased with the service. read more

I am from Washington State and came to Winter Park, CO (through Denver of course) for a work conference on Sunday (3/10/2019). My work had scheduled my co-worker and me on a Home James Shuttle from the airport to our hotel in Winter Park. Our driver Bo was amazing. He was so professional and so efficient. He was on time, super nice and personable. Because of a predicted blizzard that is supposed to hit tonight, I had to change my reservation for my ride back to Denver tomorrow, to tonight and with any luck I hope it is Bo. read more

I needed a lift to the Denver airport and I decided to go with Home James. The reservation system was easy enough and gave out all the details and then called to reconfirm. I got the shared van service which was fine. The van was about half full so we all had our own space. They showed up on time right to your door. Very reliable and will get you where you need to go. They stayed on a tight schedule and took everyone to their right terminal at the airport. If i came back to winter park I would use this service again! read more

If I could give 10 stars I would. These guys went above and beyond in every way. It's Christmas morning and we had forgotten our suitcase at the Hertz in Denver. The Home James team helped us out first thing on xmas day and drove to Denver to pick up our bag. Not only that, but the price was great too! So grateful for their help to get our bag back to us safely. Thank you Home James Team! Merry Christmas! read more

Super convenient pick up from the airport...Matt gave us great tips on the local skiing and food options, definitely would with them again!

I have used Home James numerous times in the past with wonderful service. My recent experience this February was no exception. Our driver, Jim, went above and beyond to make certain that every one was comfortable. He was prompt, helpful, and exceptionally courteous. I was very impressed with his professionalism coupled with kindness. I will never consider using another service during my Colorado travels. Sophia A. read more

Jordan was super helpful and a great driver. He went out of his way to make a sure we were taken care of. Thank you!!

John was our driver who picked us up in Winter Park and took us to DIA on 3/7/19. We became delayed for a bit on Berthoud Pass while CDOT conducted avalanche mitigation. We didn't mind, because John got us to our destination safely, while remaining very calm and professional!! read more

Professional, friendly & most importantly ON TIME! Have used them every time I head out west from Michigan and they always get me to my destination - I recommend them to anyone needing a lift. read more

We took Home James from the Denver airport to Winter Park and they were so incredibly helpful. The owner PERSONALLY drove us up to Fraser Hill to keep us Floridians from having to walk up there in the snow. Our driver back was a wealth of knowledge and so fun! Will definitely use them the next time. read more

On time and comfortable service to lodging in and around Winterpark, efficient and friendly booking experience.... driver BO was the best and very friendly experienced. He handles the switch backs and driving conditions professionally and cautiously . He know good restaurants too ! read more

My husband and I used Home James Transportation on our recent trip to Winter Park. They were very accommodating. Matt delivered us to Winter Park and Michael delivered us safety back to Denver both with utmost courtesy. I highly recommend their service. read more

Hey Home James, It's sad that business isn't up to your expectations this season...but when Mother Nature doesn't produce snow...well, it's just a part of doing business. So when I overlooked your 48 hr cancellation by 7 hrs and requested a voucher to use next year (yes, wasn't even asking for my money back!) and after our party of 40 - 90 people have been using your business for 10 yrs...well, just be aware that we will jump thru hoops to investigate other means of transportation while in Winter Park, it may even be the one issue that pushes us to finally pick another Colorado ski area altogether. read more

Home James was super accommodating to me this past weekend. I originally booked a DIA to Winter Park shuttle. The day of, I emailed them to see if I could change it to a WP to DIA. They said sure no problem. In the midst of all this, I gave them the incorrect pick up location and changed the pick up time. At all times, they were happy to accommodate. The driver (I was on the 5:15pm and don't recall his name) was lovely too. read more

First trip to Colorado last year with my son - heading to Winter Park ski resort. Shuttle arrived on time at the Airport - even waited a few extra minutes to make sure a late arriving passenger didn't get left behind. Very courteous - stopped so we could get some drinks and snacks. Great experience outbound. Back to the airport was very similar - no stop needed but no complaints either. Going to use them again in March of this year. read more

Everything was very smooth and easy. They were very helpful and accommodating when our flight was delayed. Our driver Mark P was great. Thank you! read more

United was nice enough to delay our bags for over an hour, so my wife, son, and I were running late for the shuttle. Home James called me, and I told them about the delay. I was told that the the shuttle would only wait for 5 minutes after the scheduled departure time. After running across the baggage claim area to catch the shuttle, and arriving before the 5 minutes were up, they had left us earlier than indicated. I was told on the phone that we'd have to wait 3 hours for the next available shuttle at 10 PM and refunds were not available. I am writing this as we sit in DIA, so it remains to be seen if we'll ever make it, but I can not recommend the shuttle service based on what they just did and I will not use it again. The company stranded us without any effort to be accommodating and then lied repeatedly over the phone and in person when we asked other shuttle drivers coming by the pick up spot. None of that is the sign of a reputable or reliable business. read more

I booked a trip from Denver Airport to and from Winter Park for two people. The person on the phone said it was $156. I asked if that was one way or round trip. They said round trip. They also said to call back to confirm a time when I would be coming back. When I did this a few days later they said I'd have to pay another $156. I explained that this wasn't fair because I was told that it would be half this price. The douchebag on the phone apologized for this, admitting that they made a mistake. Despite his admitting their screw up, he insisted I still had to pay another $156. Had I known the real price, and not been lied to, I would have booked a cheaper option (there are plenty). When the restaurant screws up your order, you typically pay less for the meal in a surviving business. Don't give this greedy, careless about their customers company that doesn't accept responsibility for their actions any of your money. read more

Home James is great, reliable and has safe and friendly drivers. Thanks to Our driver Joe for getting us to the airport safely!

Great service at a great price, we used them for a ride from the airport to Winter Park. The driver was very friendly and helpful and the pickup was on time. I will use them again. read more

They exceeded expectations and went above and beyond to move things around and accommodate last minute needs. Sue in the office and Gary the driver were outstanding in terms of customer service and flexibility. Great people who know what they're doing and deliver a great service. Highly recommend. read more

Six stars for excellent service supported by impeccable ethics! My party of 5 had some ground transportation glitches leaving us stranded. Jack at Home James came to the rescue and truly, literally, saved the day for our party's three generations of travelers. Thanks Jack! read more

Their shuttle service worked great for me. Easy to book and they picked me up exactly when they said they would even though they have to drive all around town picking people up. Basically I had tried using another shuttle company Big Sky Shuttle, and they left me stranded, but luckily Home James had shuttle services that ran very often (so I was still able to make my flight even after being stranded), it was easy to book, and the customer service was great. I'll use Home James if I ever need a shuttle in Winter Park to DIA and vice versa again. I'm not sure where all they operate. read more

I would NOT recommend Home James Transportation. James is the owner, he's been answering the phone for the last 20 years with his run-down operation he calls a business. He's a complete loser and messed up our entire trip. We had a confirmed booking and I called to confirm - James answered and said "Glad you called, we're overbooked I can't take you" as I was in the hotel leaving and even though I PRE-PAID two weeks ago. WE HAD TO CALL HIM FOR HIM TO TELL US HE CANT PICK US UP an hour before our pick up. We missed our flight and it cost us another ticket and two nights at a hotel. In short, he ruined our whole entire trip. By the way, he said he doesn't care about reviews - when I told him we would leave a negative one because of his unprofessionalism and inability to do the only things he's been doing for the last 20 years - driving and answering the phone - he said "I don't care about reviews, we are the only ones here hahaha" - He is known for hanging up the phone (check other reviews too). Guess what James? You're not the only one in the area. We called "Two Brothers Transportation" and the man was so nice, told us he would be right there, picked us up in an executive SUV and treated us like KINGS. It was also $50 cheaper than Home James Transportation's run down vans. I would recommend calling Two Brothers at (303) 505-5882 and avoiding Home James at all costs. Trust me on this one. I have the entire phone conversation recorded, I'll revise this with a link for everyone to hear what of a bum this supposed "business owner" is, how he treats his customers, curses and hangs up after multiple times of pleading with him for ANY KIND of a solution. There's a reason why the "owner" is still answering his phones after 20 years in business, LOL! Oh, and, if you find someone else - even if it costs more. DO IT. It's not worth a plane ticket, two nights at a hotel and all of the frustration James caused us. STAY AWAY!!!!!!!!! James - good luck with your seasonal run down shop. I hope you have a good 401K because with this type of service, you'll need it. Oh, by the way, expect a review on RipOffReport and other popular websites. I will make sure that is costs you more money than it would have to at least find SOME KIND of a solution for us instead of laughing at us and hanging up on us after we were so nice to you and pre-paid. We're a 50 year old couple just wanting to see the snow for the first time. Not to mention, he said that there is a "NO REFUND" policy even if HE IS THE ONE that is overbooked and not able to pick you up. BE AWARE!!!!!!! read more

Very unprofessional customer service. I got picked up late which caused me to miss my flight. I get that these kind of things happen so I was understandable about it. Jack the owner told me it was my fault for not booking an earlier ride. When I explained to him that if the bus would have been there on time I would have made my flight. He got very irritated and told me to "grow up", then hung up the phone. No customer should be treated like this. Seems like this isn't the first time hes done this reading the other reviews... it's a shame the owners are like this because both of my drivers were nice and I realize it's not their fault they were late, but a refund should be expected. read more

I guess being the only game in town allows this company to charge a ridiculous amount for fares. Do yourself and your wallet a favor, rent a car. Free parking at the hotel. read more

I'm echoing the poor experience a previous reviewer had regarding this company's unwillingness to provide refunds or credits for future rides. Our travel plans changed at the last minute, not atypical in the world of travel, and we called to cancel our ride and to ask for credit toward a future ride. We totally understand why full refunds can't be done; but, thought it reasonable to be able to use the money we paid toward a future ride to Winter Park. I spoke to Jack, he claimed he was the owner, who refused to give a rational explanation of why we couldn't use the paid for ride in the future on a space available basis. When I told him that his repeated stating of his refund policy was not a good rationale and certainly not customer friendly Jack became very unpleasant, raised his voice, then hung up on me. Not the kind of person or company I could recommend supporting and doing business with. Buyer beware! To be fair, our experience is no reflection on the shuttle service itself or the drivers; but at this point, I'm happy that I'll never get the chance to try it out! read more

should be zero stars, owner is extremely rude and unprofessional. i do not recommend using them.