I've used Home Mechanical for several of my HVAC needs. From 2 full Hvac replacements , a New MiniSplit installation and repairs to an existing Hvac Unit and 2 Thermostat replacements. I've been extremely satisfied with every service they provided for me. I'll continue to use Joel and his company for thier services as long as possible. read more

Joel did a great job and saved me a lot of money. He was 30 percent cheaper than the other quotes. Plus, he was on time. He did follow up a few days after the repair to make sure everything was working properly. I highly recommend him. read more

Joel is amazing!! Honest, informative and reliable. I got three quotes for my AC replacement. His was the middle. The work was excellent done on time they even cleaned out some of my ductwork. His price was more than fair and my system is operating . Thank you, ! read more

Joel with Home Mechanical has been servicing my AC system for almost 10 years. I have three units. Over that time he replaced two failing original builder units that were almost 20 years old and that I hadn't properly maintained. He has always been super responsive, whenever I have needed service, and extremely patient with my endless questions. When I replaced the units, I shopped around and found Home Mechanical's pricing to be the most competitive and they were the easiest to deal with. I have strongly recommended them to my friends and neighbors. read more

This company was assigned to me through American Home Shield on 6/15. They never called to set up a service appointment or to let me know that they were not wanting to work with American Homeshield anymore. I have no AC and it's over 92 on my upstairs floor. I have called several times and tried to leave messages but the mailbox was full. Finally this morning someone picked up the phone to just to tell me that they wouldn't be fulfilling my request! Could you have done that 3 days ago so that I could have had AHS find another contractor???????? Horrible professionalism! That was just not nice especially when it's so hot! read more

Joe was GREAT. Diagnosed and Explained everything. I MISTAKENLY gave them a bad review on AHS but I was definitely wrong...That review was Garage Door Experts. I WOULD USE HOME MECHANICAL AGAIN! Thanks JOE and HOME MECHANICAL read more

I was connected with Joel through American Helpless Shield and after a brief conversation, I was certain this man wouldn't step foot in my home. Initial Reason for Request: He asked me what I needed. I told him. "Well how do you know that?" "I had another AHS tech come in the fall to assess and that's what he said, fully open to you doing your own assessment though" "well good because I can't go off what someone else says". Why so argumentative? Availability Discussion: I was in luck! He had an appt for the next day during a time I wasn't available. I asked for another day, maybe a more convenient time and Joel suggested that I call AHS back and ask for someone else. Hmph. Customer service anyone? I work in corporate and have my own small business on the side. I bust tail everyday to go above and beyond to meet the needs of my customers. Even moreso in my own company because I have the flexibility. Joel you are everything I hope to never be in a business owner. And you sir are the reason people are so hesitant to support small business. Fast forward: I contacted another company in my area, with great Yelp reviews. Fast, friendly, and they will be out this week during a time that worked best for me. This will cost a little more because it's not through AHS, but I will happily spend 700 of my hard earned dollars on quality, than 200 on crap service. Don't waste your time with this guy. read more

Joel came to our rescue! Not only a great consultant/technician, but also in the customer service business. After spending time with me on the phone to make sure he understood the problem, he gave me some tips to try before he made the appointment to come out. He confirmed the appointment the morning of and called again when he was on the way. Joel spent time troubleshooting and was able to correct the problem in a timely manor. His sincerity and customer service, along with his service and repair ability's will keep me as a customer and why I would highly recommend Home Mechanical to anyone looking for a quality service. Thank you Joel and all Home Mechanical associates. read more

To Joel at Home Mechanical, Your right, the company that fixed both of our AC units are heros. Diagnosed problem you said didn't exist and replaced all the parts the very next day. We were without AC for over two weeks waiting on you and the company our warranty company sent out after you told didn't want to fix our AC problems (which you misdiagnosed) fixed them both in 2 days. They are heros and by the way, it was the same company that repaired them before and he did as well as Lennox told us that they are having issues with the compressors. You told us our downstairs AC would be $750 to repair not including the $125 service fee. You charge $70 per pound of Freon. Affordable Comfort Heating and Cooling in Lawrenceville charges $40 per pound of freon. They fixed our up stairs, which had a bad compressor, and our downstairs, which had a bad coil (as you know) for $1010 including the service fee. Warranty on the parts through Lennox and warranty company paid them labor. Btw, they are so busy they had to put themselves on voluntary vendor hold with the warranty company but still they fixed our units the next day. The warranty company allowed them to accept our work order because we had such an awful experience with you. We would have gone with Affordable Comfort in the beginning had they originally been able to take our work order. American Home Shield will be getting a complaint letter from us and I'm sure Cantrell will be in touch with you about the issues we had with your unprofessional treatment of us. I'm surprised you even responded to my review given that the last time we spoke on the phone you hung up on me. Great service! Very classy. All of y'all ready this review I highly recommend Affordable Comfort. Especially if you don't want to wait 2-3 weeks for Joel to fix your ac in June. read more

I opened a service ticket through American Home Shield on 5/31/2022. I was assigned this contractor. After several days waiting, I had to call the contractor to schedule the appointment. I was informed that I needed Freon and a AC cleaning, and Home Mechanical would schedule an appointment. After waiting for 2 weeks, I called Home Mechanical about my follow-up. They said a technician would be out on Tuesday or Wednesday. It is now Friday, and I still do not have my AC repaired. read more

Horrendous. Don't waste your time. AC out for a full day and he came out as part of our American Homeshield policy and refused to do the work. Saw that the furnace was in an attic and flat out refused and THEN said, "This is why I own my own business is so that I can refuse jobs and work on what I want to." The furnace can be tricky to get to, but not a big deal and you can stand up at the furnace also. I'm overweight, out of shape and not flexible at all and I go up there all the time to switch out air filters. This was just pure laziness on his part. Hey, "This is why I work in digital marketing, so that I can let EVERYONE know when to avoid a business that is not worth your money." Just call someone else. He needs to learn about customer service and how to talk to and treat customers. Completely arrogant. read more

Joel was dispatched by American Home shield. He was prompt and professional. He quickly diagnosed the problem and fixed it.

Joel was dispatched part of American Home Shield warranty. When I initially requested service was late Friday night and I had to give a call to ask when they will be able to come as we have party coming up the next day. Joel was able to come out the very next day within 24hrs fully understanding the difficulty of having broken AC in summer. He was able to not only find out initial cause of the issue but also ensure they are working for good amount of time before leave. Now we have working AC again ready for the party and cannot be happier! Thank you so much Joel and his team for getting this through so quickly! :) - Courtney read more

Our outdoor unit fan stopped working and Joel diagnosed and fixed the problem quickly. He was dispatched by American Home Shield. Joel is a very friendly expert and he explained and answered all my tech questions. I highly recommend Joel at Home Mechanical LLC. read more

The technician was so rude it was very unbearable! I don't think they are professional enough to have everything fixed with manners like that! I strongly suggest to not use this contractor! read more

Home mechanical LLC was a great company. They fixed our air conditioner this week and we will definitely be calling them for all maintenance in the future. Joel and his team were nothing but professional and honest. They were very busy with the holiday and everyone's air going out around town but managed to fit us in in a timely manner. And you know why they are so busy? Because they are good at what they do! read more

Top notch local business. My 30 year old system finally went belly up and I needed a full replacement. Joel Garcia, General Manager, was excellent to work with. Informative, helpful and never tried to upsell the replacement system. Their prices are competitive and much more affordable then the big boys in town. Excellent customer service, his colleague replaced the system, took away the old system and cleaned up both the outside area and garage area where they worked. I couldn't ask for a better experience with this installation. read more

DON'T LIKE - We have no heat upstairs and American Homeshield selected this company to check our system. They came within the scheduled window of time - so far so good. However, when they arrived I informed them that they would need a ladder to get into the attic. The owner ( I'm assuming), immediately began to make gestures of leaving stating that they can't do the job because it's a safety hazzard to try and get into the attic without an attached ladder. He said, they won't even make the attempt for "HOME WARRANTY CUSTOMERS". What?! Does American Homeshield know this? They do now! Newsflash, some older homes don't offer that convenience. You're a contractor, you should be experienced and willing to climb into an attic. When I questioned him he said they only had an 18ft ladder which I'm sure would have worked. I have a ladder in the garage I could've offered but his tone and demeanor signaled to me that he didn't want the job so I didn't even bother. What a waste of time and energy. Either you want to work or you don't. Apparently today you didn't . Good Riddance! read more

AC out for a full day and Joel (owner & technician) came out to the house as part of our American Home Shield policy (shame on American Home Shield for recommending him!). Joel is not only arrogant and thinks he knows it all, but lazy and totally incompetent! He refused to do a thorough inspection/diagnose of my system. Unfortunately, within 48hrs we had to call him back because my AC was not working again! This has been the worst customer service experience that I can recall! Stay away from Home Mechanical (Joel Garcia) and save yourself a headache and money! read more

Would give NO stars if we could. Argumentative, rude, abrasive. Swore up and down nothing was wrong with our air conditioner, but now it is spewing black moldy water from the attic unit in the attic down to the air return, staining the ceiling and bedding. read more

Joel provided excellent service! Our upstairs AC went out so I put in a service request with my home warranty company around noon. He came out THE SAME DAY around 6pm. He was courteous, knowledgeable, and told me exactly what was and was not covered. We had a Nest that was having issues - he let me know he wasn't authorized to repair that thru my warranty but was able to replace it with a nice Honeywell thermostat. Our AC is back up and running! read more

Wow.. wish I would have read these reviews prior to having AHS allow them to come out to my home. I concur with every review here about the VERY POOR customer in-service from this company. I called them after they had come out to my home to inquire about when they would return to complete work. Joel, was extremely rude and would hardly let me speak and the. Said I was being rude and with a bad attitude... after some conversing back and forth he said ..tell you what, we will not do the work in your home at all this conversation is over. With that I hung up and requested a new contractor to come out to my home. I hope they will be much better than Home Mechanical, LLC. I have even recommended AHS to remove this contractor from their list. If you have this company selected by your Home Warranty company, immediately call your home warranty and request someone else... avoid them at all costs!!! read more

Joel did a fantastic job replacing our old unit with a new one. The prior installation, done by another Atlanta HVAC company, was no done properly and thus it was more than just a simple swap. Joel worked late hours in order to get us back up and running. Highly recommend! read more

We have a home warranty on our new home and they sent this company out to fix our ac when it stopped working. He came out right away/on time and we were happy with the work and honesty. When our second system started acting up and not working we requested we have the same guy. Very trust worthy and explains everything to you. Love that I know it's not just fixed, but I know exactly what was wrong, and how it was fixed. We still own our old home, so when we needed work done on that unit, it was no question about who to call. Great company!!! Highly recommend them. read more

Found this company when the original HVAC company our warranty provider assigned us never called to schedule an appointment. Joel was at our door within an hour of AHS reassigning us. He clearly explained the problem and offered a low cost option to repair it. Would have no qualms about referring Home Mechanical to any of my friends and family. They are who we will call first next time we need service on our HVAC units. read more

Rude, Temperamental, Argumentative, Unprofessional to the point of being threatening. I was sent this tech from AHS. This is the worst service person I have ever faced in my entire life, nothing can be lower than Joel in terms of his etiquette and professionalism. I felt threatened in my own home and I had to ask him to pack his tools and leave. I would never recommend him to anyone. POOR read more

Home Mechanical is an outstanding company. Joel (the owner) was dispatched to us through our home warranty service. He is extremely knowledgeable and honest. He diagnosed the problem and gave us an assessment of the pros and cons of repair vs. replacing our aging air conditioner. We chose to do the repair, and the unit has worked well ever since. He was also extremely quick to make his initial visit and to come back to install the part. I highly recommend Joel and his company. read more

Awesome customer service has almost become a thing of the past. It always gives me a bit of hope when a company actually goes above and beyond the call of duty and provides excellent customer SERVICE. Joel went above and beyond. His service is top notch, work is excellent, and has excellent follow up. You are in good hands with Joel. I highly recommend Home Mechanical LLC. read more

Joel and his company are fabulous! He returned my call on a Sunday to set up an appointment and explained in clear terms everything that was wrong. New HVAC units installed as promised and showed me everything. I will be using them for all my future appliances. Extremely honest, trust worthy and reasonable prices. Would refer this company to anyone. read more

Honest. Reliable. Cares about the customer! Service times are reasonable. Cost effective. I person responded within hours to look into the problem with air conditioning unit and fix it promptly. Charges were very reasonable. read more

stay away from this guy. very bad customer service. the company did 3 repairs of the same unit and rejected to proceed with further repairs.