Thank you, Mr. Little for coming to the rescue! Our AC is performing well because of your expertise and quick response to our needs. Thank you for providing quality service at reasonable prices. We are grateful! read more

Mr. Little was exceptionally professional! I am pleased with the services rendered. Mr. Little was also very informative, explaining everything he was doing step by step. Did I mentioned he came through after 8pm once I returned home from work only to be welcomed with hot air in the summer???? That is awesome! Most companies operate during the typical 8 - 6pm. Needless to say, I will definitely be recommending him to my friends and utilizing him should the need arise! Thank you again Mr. Little! I give you 5 stars and the moon read more

Great customer service. Mr Little repaired my HVAC unit. He gave me an accurate diagnosis and what it would cost to repair it. During the repair, he explained what was going on every step of the way, was patient, courteous and easy going. His experience fixing HVAC units was obvious, and I was glad to have followed the advice of my HOA to seek out his services.​ read more

Overall: I can't even rate based on service because he never showed up. Very poor communication and I can't recommend his service to anyone. Friday 7/27 at 1:27 PM - I talk to Arnold over the phone and he states that he is busy but could come over to my house to check my AC unit on Sunday from 1-4 PM. That works for me and he asked that I email him my information. Friday 7/27 at 1:45 PM - I send over basic information about my house and the problem that I'm having. I ask three questions and asked that Arnold respond to those before coming out on Sunday. No response. Saturday 7/28 at 3:27 PM - I text Arnold (this was how he sent me his email address on Friday when we spoke over the phone) asking him to check my email and let me know the answers before coming out. No response. Sunday 7/29 at 1:52 PM - I'm at home waiting for Arnold in the time slot of 1-4 PM. He hasn't answered my email yet but I give him the benefit of doubt and sure he had a good explanation for it. I give him a call and he doesn't pick up. And his voicemail is full so I can't leave a message. Sunday 7/29 at 1:53 PM - I text Arnold and ask if I should expect to see him today. He responds at 2:04 PM with: "Sorry I've been over worked and need to rest today (Just woke up). I'm open tomorrow after 3pm." I would understand that Arnold was overworked and happily rebook IF he was communicating with me. Perhaps Saturday after his last appointment, letting me know that he's been working a ton and couldn't make it out. But no communication since we spoke on the phone Friday and then to wait until the appointment window to let me know he wasn't planning on coming out is unacceptable. I hate working with individuals with poor communication and would recommend that you go elsewhere. read more

No refund was ever given complete BS. I was a tenant therefore the responsibility of the payment was not from me. If I could give NO STARS, I would. And now they continue to email me asking ME to remove my REVIEW and saying they gave me a refund which is complete crap! Also, look at the date of his response and my initial review. AND they did NOT install a programmable thermostat. That wasn't the issue. The issue was they couldn't determine how to fix it, so they did it in a make shift way, in return ANOTHER company how to come out and fix their mistakes! read more

Arnold provided exceptional customer service. First, he was on-time, clean and professional looking. Second, he showed me what the issue was with my heating unit and provided a quote on the spot. Third, he showed me the new and old parts next to each other, so I could really see the issue myself. Finally, he replaced the bad item and provided some additional maintenance tips to help me avoid unnecessary future calls. Overall, it was just fantastic service. I have found my HVAC person! Thank you Arnold! I highly recommend him! read more

I've been working with Arnold for HVAC service/repairs and replacement at a property I manage for the last four years. Arnold is amazing. He's fast, honest, and his work is totally reliable. I trust him implicitly, and he is always my first call for our property needs and for the needs of our residents. read more

I've been using Mr. Little for about 8 years and I think I have received service from him about 4 or 5 times. Every time he has always been informative. He makes sure I understand the problem and resolution to fix it. Every time he has always been accommodating. Coming by late in the evening when I called him at the last minute. Every time he has always gave me a fair price. But one thing has always made me call him every time I need HVAC service was one cold morning I called him because my unit was not working. I don't remember all the symptoms, but when I described them to him, he asked me to go the unit. He gave me the directions to find a small hose on the unit. He then said disconnect it and blow in one end. He said if water comes out it that is the problem. Sure enough, water came out and that solved my problem. I could imagine a lot of people would have came to my house and claimed they did some repair and charged me some amount of money. It was after this I told my wife that this is someone I can trust, because he did not take advantage of a situation when he could have. I have to say I have never been disappointed once with his service and professionalism. If you need service give him a try, I don't think you will be disappointed. read more

Arnold always goes above and beyond. I've used other companies for my rental properties and his prices are very fair. He is always on time and reliable. read more

For about 10 years I have used Arnold's HVAC services at my home and rental properties, including a multi-unit property. He has always been responsive, efficient, professional, courteous, reliable, effective, and reasonably priced. I highly recommend him for your HVAC needs! read more

Looking for honest, reliable hvac work, this is the one. Arnold handles over 30 of my rental properties all over the Atlanta area.

Arnold you need to study the word "integrity" and begin to practice it if you want to stay in business. Honestly. You and I both know you never communicated to me that you had any back injury that would prevent you from servicing and repairing my HVAC. If you had, I would have called another vendor and not let you reschedule me 3 times!! Stands to reason. Own it. read more

As a real estate investor and property manager, I'm the guy who gets calls on the FOURTH of JULY demanding a new air conditioner in the next 60 minutes!! I always pick up the phone and call ARNOLD LITTLE. The great part of dealing with him is that once he takes on the job, I can forget about it. I am the worst tightwad in the industry, and his prices are simply the best. Thoroughly professional, he goes above and beyond what other HVAC guys might do. If anyone complains about ARNOLD LITTLE on this forum, they are either nuts or a jealous competitor. If i could award six stars, I would do so. read more

I was very impressed with this contractor. In an effort to save me the charge, he tried to help me resolve my AC problem over the phone before even coming out. I called him Saturday evening and he was there the next morning, right on time. I found him to be very knowledgeable as he found the problem immediately. Due to water damage from a flood, my fan had failed. He took pictures and emailed them to me along with needed information for me to submit to my insurance company. Great guy and very professional. I highly recommend him. read more

Arnold has excellent customer service and it shows through the dedication and honestly he has for the business. He showed up the same day and the price was excellent. The whole experience exceeded my expectations. I would definitely use him again and recommend him to a friend. read more

When our HVAC suddenly stopped blowing cold air last weekend, it made both my mother and I hot and miserable. Believe me when I say that 92 degrees in the house is no fun. So, when an acquaintance highly recommend that we give Arnold a call we did so immediately. When she spoke with him he initially set up an appt for the following day, so imagine our surprise when he called her back to say that an emergency had come up, but did want to cancel our appt. and that he would be coming over later that very evening. Mind you this was a SUNDAY!! Not only did he diagnose the problem immediately, he had it fixed within 20 mins and then proceeded to give us a discount on the charge. He provided great customer service. We will be calling him in the future :) read more