purchase my 14' spa in foot 2020. I am very happy with my spa. Like everyone else. for me i had…read moreminor issues like my sound went out. I was patient cause i had bluetooth small speakers on hand. Yes i had a major problem in 2021 with manufactor defect and the owner came out after i have taken many pictures for proof of my claim. problem resolved. 2025 I Need to change my spa covers, Georgia heat and age I guess wore then out. Overall I gave them five stars because i like comunication. It sames like one technician but i'm good with less hands touching.

They help me put a shower type. Gadget on my water return so my grandbaby could play in the water…read morebetter. Customer service is always awesome. David Williamson

Just before my birthday this year, I decided to give myself the gift of a hot tub to complete my…read morebackyard oasis. I did a ton of research and shopped around quite a bit. Ultimately, I ended up purchasing a Peyton 680 Series from Atlanta Hot Tub Center. It was installed a few weeks ago and I have to say that this investment was well worth every penny. Even my penny pinching husband agrees with me on this one, which is saying a lot! The delivery and installation was fantastic and exceeded expectations. Jerry Roberts and his team were true professionals. They navigated the obstacles of our terrain flawlessly and set up our new tub in its designated spot without incident. They cleaned up after themselves and got our new tub up and running in no time. Jerry was great! He set everything up properly and made sure we knew exactly how to work and maintain the spa for optimal performance. My only complaint throughout this whole experience is that I would have preferred a bit more proactive communication prior to delivery and installation. Dusty did tell me it would be several weeks before delivery but as we neared the end of the estimated window he gave me, I found that I had to keep calling to get a status update on when to expect delivery. It would have been nice if they had reached out to me to ensure I had taken care of the electricity or to give an updated estimate on when to expect delivery since there were some things we needed to take care of on our end before taking delivery and it would have helped us plan those things better if we had heard from them without me having to call the office multiple times. It was mildly annoying but at the end of the day, I decided not to knock a star off for it because they made up for it with a great delivery and overall experience. I am happy that we went with Atlanta Hot Tub Center and if I had to do it all again, I would choose them over the competition any day.

Edit: They are trying to resolve the issue, so hopefully we will be able to use our hot tub soon…read more We requested to have the hot tub cleaned and serviced at our new home so we could enjoy it on our wedding night. The hot tub is still dirty; it was not serviced or cleaned properly. I had to help clean the cover and the headrest while begging the young man and lady on the phone to please make sure it's cleaned, serviced, and show us how to operate it since we just purchased the home. When I called, I gave them all the information so they were very aware that I knew nothing about the hot tub and I wanted a full cleaning and service, but the light bulb was not changed, they didn't bring a filter, and the young man was upset because he had to soak the filter. I was charged a shipping fee for the filter; our hot tub filter consists of two parts, but we only have one. Our reading on chemical levels is still low; we have called numerous times, and no one has answered the phone or called us back. I was also supposed to receive a cleaner for the whirlpool tub, but that wasn't given to us, but I'm sure we were charged. We have spent over $500.00, which is completely fine, and we understood if anything needed fixed or replaced the price would go up, but they didn't even clean the tub or bring a filter!

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

Need to drain water from my new Hot Tub and call for instructions and product to use which was the…read moreHot Tub System Flush and instructions to remove head rest and filter run motor on high for half hour.. then drain wipe clean replace with clean filter and balance water... Eaze Pezy

I have worked with Falcon Pools and the quality of the work it top notch. There were some rough…read morespots at the start as we worked through some changes but in the end, came out really nice. Would recommend. Also, we had one issue in the past but that has been taken care of by the owner and everything is great!

From the owner: Custom Gunite Pools & Outdoor Patiosread more

Worst Pool Contractor ever. Completely abandoned project. Terrible communication and left home…read moreowners to deal with the situation. Legal action had to be taken. Avoid at all cost, have been reported to the better business bureau and city of Atlanta

Everything was great. He cleaned my pool and brought my water back from Green to Blue. I would…read morerecommend him highly.

Lusk built my pool in 2006. I can't complain about their professionalism during that building…read moreprocess. The pool and the apron have held up well. Great work! Even though I do most of my own maintenance, they have always been good to help test my water and help me keep the water balanced. At any rate, I believe they are the best in the business in our area.

I've been a Lusk customer for about 4 years, for new pool owner education, maintenance, annual…read moreopenings and closing, water testing. I'm sad to write this review. In December I asked them to schedule the install a salt water system...I didn't get other estimates bc I trusted Lusk and their service department. Strangely, it took me about 3 weeks to finalize a date (after I signed a contract) because Miranda, who handles this, never returned emails or voice messages, was available to take a call, or was in the office when I stopped by. I finally insisted on speaking with someone else, and scheduled the conversion for my pool opening date, which they recommended. Had it been another company I would have bailed based on lack of responsiveness. I called on the scheduled date to get an arrival window and was told the salt water was happening the next week, another communication issue. Bc the water level in my pool was low, they couldn't fully open pool that day but said they would do it when they converted the pool in one week. The next week, I called about 9:30am on the day of the conversion to inquire about arrival window and was told they weren't working that day due to potential rain...just another communication issue. I had to wait til they heard from Miranda for a reschedule date but requested they at least finish the opening quickly. One day later I was called and told they may be able to install salt generator at the end of the week, but I would need to give them a 50% deposit. I was extremely puzzled, especially considering I reached out many times, by email and phone, in December asking if there was anything they needed from me beyond the signed contract. I told them to forget the saltwater, just finish the opening (which I was charged for the first day, before it was completed). They did come out two days later to open and did a very subpar job. They never vacuumed the debris from my pool, just skimmed and swept it to the deep end. I spent about three days backwashing constantly bc of the debris. Had to run my pool bot about 4 times a day, emptying the basket after 30 minutes bc it was filled with debris...couldn't even climb the walls bc it was so full. After a little research I discovered Miranda is the new co-owner of Lusk, along with her husband. Maybe it's just taking them a minute to figure out how to run a business, and I do hope they figure it out bc this business used to be a gem. Until that happens, beware.

Shawn and Andrew have been doing an outstanding job keeping our pool in top-top shape for about…read morethree years. The biweekly visits are just the right frequency. Their service costs are reasonable, and I am very appreciative that Samhain just came out to do leak detection. For $59.50 he located some skimmer leaks and sealed them. The seal seems to be doing the trick. The last pool leak company was very expensive - about $600, so I am beyond thrilled. Thank you Shawn and Andrew!

Great service. Best pool closing experience. Shawn is great to work with. Definitely will keep long…read moreterm contact.

Getting the pool ready right before summer, nothing better! Crystal Water Pools are pros and great…read morepricing.

I recently came across a stunning pool built by Crystal Water and decided to reach out-- all the…read moreway from California--to inquire about the materials used. I wasn't expecting a quick response, if any at all, but to my surprise, Catherine replied within a day with all the details I needed! Future emails were answered promptly and with such a friendly, professional energy - really lovely. Responsiveness and attentiveness like this are exactly what you hope for in a builder, and I think this is an excellent example of what you're going to see as a local customer. Thank you so much Catherine and Crystal Pools.

Good solid pool fence, well worth the money. My wife was initially concerned about a gap in the…read morefence due to an oddly positioned wall next to our pool. It took them a couple weeks to get parts made specifically for us, but they fixed the gap and the pool fence could now keep the most daring toddler out. Highly recommended! Especially enjoy the self closing gate and the way you can remind an entire section when we have people over.

From the owner: Install Pool Fences throughout metro Atlanta and the state of Georgiaread more

They WAY overcharged and absolutely ruined my pool. Probably my worst customer experience ever…read more They don't allow you to call your pool tech which is indeed odd. They want a cc on file that they have carte Blanche to charge even for the supplies to ruin your pool. My belief is that they charged for full buckets of chemicals when they only used a fraction of that. Their price is double competition and they charge a fuel surcharge on top of that.

The service is excellent. They have always helped me keep a good pool. Lately I've struggled with…read moremy cell getting clogged and they've been able to help me with that too. I've been using them for two years and they've always done a good job helping me with my pool and the equipment that I purchased from their store.