My 83 year old mom and I went in to look for a sofa that has shorter seat cushions and a classic…read morestyle. Quality brands, clean lines, and a nice fabric selection are in full supply. Katie and Renee were friendly, engaging, and knowledgeable. We'll be back soon! The client experience was exceptional for us!

We had an excellent experience selecting more furniture from Brian's…read more Renee and the staff are extremely professional and laid back, not only do they know their products, but they do not pressure you! It is great to shop again at a local family business who represents American manufacturers. The furniture is premium quality, and the pricing is better than what larger furniture stores are charging for stagey, disposable furniture that a child could carry. You will find the furniture at Brian's to be of the quality that your parents may have had, however stylish and current. With the quality of the furniture, coupled with the choices of available leather & fabric; you can customize any room in your home at a fair price! Rob & Bridget Avon, Ohio

Fantastic thrift store. Especially if you are into themed displays the attention to detail is…read moremagnificent! The variety of items is great. They also feature hand made new goods.

I will absolutely be back here for more! Great mix of wonderful antique finds and small businesses!…read moreI could spend hours in here and my whole paycheck

Higher-end consignment furniture shop with a lot of decent prices. Arrangement of furniture is in…read moreseating room arrangements. Same style furniture is together...modern...traditional...color. Not much is vintage. Most things are newer. Everything is clean. Lots of wall pictures, area rugs, lamps, counter/bar stools and Knick knacks are scattered around. A lot of the vases, bowls, and pictures are tall and big. There are cool and unusual chandeliers. There is kitchen decor. The longer the consign item is on the floor the price goes down. Out of place is a rack of designer purses, and they're worth looking at. This store is for the buyer who wants nice things for a little less.

Really lovely things. Nice turn over of products. You can find anything for your home and great…read morequality. It's a clean spacious place and the prices are reasonable. If the item you love has been there for a while, the price goes down the longer it's been there. It's not HUGE bargains, but fairly priced pre owned items. Some of my most delicious things are from here.

I ordered a bradington sofa and two reclining chairs from Hermans and I had terrible experience…read morewith the store and particularly the owner. I ordered the furniture in August 2021. I was given a March 2022 delivery date. More than a month after placing the order and paying the deposit, the sales person called me and said the sofa leather was discontinued. At that point I had already ordered a rug and coordinating chairs making it difficult to choose a replacement. Why didnt the sales rep confirm the leather color at the time of deposit??? When March 2022 came the sales rep called me saying there was a delay until April. In fact there were multiple other delays and the sofa was not delivered until August 2022 The sales rep never bothered to proactively call me with updates. Each time I had to call her after multiple missed delivery dates Additionally the sofa was initially delivered with a broken electric part for the reclining seat. Finally when the chairs were in, more than 1 year after ordering I called the store and asked for a discount for the second delivery charge and the lack of information. The extremely rude owner called and tried to say we're not going to sell you the chairs now, even though I had a sales contact and paid a deposit for the chairs. Unbelievable!! He finally agreed to deliver the chairs but said he wasn't going to handle any warranty issues even though that's the stores responsibility according to the manufacturer. Save yourself a lot of hassle buy from somewhere else!

Long established furniture store with a good reputation. I recently bought a Lazy Boy chair and…read morehad some problems with it. They IMMEDIATELY sent a gentleman out to look at it. Parts had to be ordered and upon arrival the chair was set back to its original condition. Very pleased with the polite and efficient treatment that I received. I have bought from them before, and certainly will buy from them again in the future.

Beautiful store in North Olmsted. A huge selection of furnishings with every size chair, sofa or…read moretable you'd want. Super friendly staff worked with my better half to create what we wanted for our living room. We'd definitely shop there again.

My husband and I love this place. We're headed there now. Lol So many options and high quality…read morepieces. It's super old school, family owned. Definitely recommend!

I URGE YOU NOT TO BUY FURNITURE FROM KIRKLANDS ON LINE. I ordered a couch on November 30th and it…read morewas to be delivered Dec 6th. I have NOT received the couch and after multiple phone calls to Kirkland's, nothing has happened. They WON'T allow you to speak w/a supervisor. And they have to send a 'message' to their Supervisor. I called back as the supervisor didn't reach out as they promised they would. (this is the 2nd time they told me a supervisor would call). No ONE has called. When I called back, they informed me a supervisor had NOT YET READ MY FILE. It honestly doesn't surprise me. I then asked for my money back. This is now January 14th. Their on line order states you will have your couch in 4-7 business days. You can do the math, November 30th to January 14th. What a surprise to find out they won't' allow you to speak to anyone in the refund department. They have to 'escalate' your call. (why wasn't my call escalated the first 8 times I called? Now I am at the mercy of the supervisor to review my file and contact Fed Ex. Oh yes, that is correct, they won't refund my money until they contact Fed Ex and they get their couch back. Does anyone see the crazy hamster wheel I am on? I urge you to NOT BUY FURNTURE THAT NEEDS TO BE SHIPPED FROM THEM.

Love Kirklands. Come here often for items in my own home as well as closing gifts for my clients…read more Store is clean and well stocked with good quality items. Prices are great as well-along with a military discount (never expected but always appreciated). Staff is extremely helpful and friendly. I love their seasonal and holiday selection!

I was under the impression Dewey was expensive. Imagine my surprise when I saw prices as low as…read morewhat I was looking at in Cleveland and better quality!! The customer service at Dewey was amazing!! We were kept informed of production through phone updates which were greatly appreciated! I can't say what a great experience!!

This is an update to my previous review. I was upset that after 15 months the leather in my Lazy…read moreBoy was failing. Even though the chair was out of warranty by a few months, Dewey assisted me to have the chair repaired. The problem was really the fault of Lazy Boy but Dewey made it right. They saved me as a customer with their outstanding customer service. They really stand behind their merchandise and I highly recommend them.

Although they will be out of business in a few days, just wanted to say that yet again, my…read morestatement that "customer service is dead" was proven yet again. Everything is all smiles and helpfulness until they have your money. I was supposed to have delivery the next day - store mgr. called to tell me it wasn't happening, and because I wasn't sitting around staring at my phone, and she didn't leave a voicemail (?), I didn't find out until late afternoon - after I stayed home all day. That was Friday - she said Monday for sure. Monday I waited all day - the driver called at 5pm - truck broke down - but I would be first on Tuesday. I called the driver at 6pm on Tuesday - he had no helper to deliver my fridge. I insisted he come NOW and I would call my neighbor to help. No wonder they're out of biz.

Not a great selection of items. People were friendly that worked there, but not worth the priceread more