Bought a vehicle from them took it to mechanic and it was deemed unsafe to drive. It was the…read morevehicle the dealer was driving. Don't buy from here save yourself the time and money.

Purchasing a vehicle is a major life purchase, and Shawndel Gordon made the entire experience easy,…read morefriendly, and completely hassle-free. From start to finish, Shawndel was straightforward, relaxed, and pressure-free. He took the time to answer questions, explain options, and ensure I was comfortable throughout the process. His professionalism, honesty, and customer-focused approach made what can often be a stressful experience enjoyable and seamless. The level of service provided exceeded my expectations. I highly recommend Jordan Automotive Group, and especially Shawndel Gordon, to anyone looking for a vehicle and a truly exceptional buying experience. Thank you, Shawndel, for all that you do!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

I had a my 2002 Wrx worked on at a different shady shop in Osceola and they messed up my car really…read morebad. Cars2you took my car in and said that it was in really bad shape which I can attest to myself, and they worked hard to get it right and brought it back to life and were updating me step-by-step and being transparent with the price as well. Highly recommend shop.

My purchase experience with Cars2You.com was extremely positive. I have never felt so comfortable…read moreshopping for a car, and I hope it is the same for you. I found an online posting for the vehicle I wanted, and decided to go take a look. I must admit, I was reluctant to visit at first because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.) and it was a bit of a drive. I cannot tell you how great of a decision it was to take a visit. Grigor was a knowledgeable and honest business man who knew when to help and or just let you browse - something I've never experienced at a car dealer. The customer service was more than I had ever expected, which had a huge impact on my buying decision. Seeing the original sticker price of the vehicle was not much over the Blue Book Value, and that Cars2You.com was still willing to do some slight negotiating spoke volumes to me. I am very happy with my Pontiac Vibe. I purchased the vehicle in good condition in and out. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Cars2You to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! Grigor is by far the most honest car dealer in the area, and I hope you will go check out Cars2You.com.

Just got a new truck, Morgan made everything easy, got a couple other things added when I bought…read moreit, tinted windows, mud flaps, fabric & paint protection .. left it there all day to get stuff added, had to take it back in to get the fabric & paint protection done, they ran out of time on the day that I had bought it in, no big problem, had a shuttle driver bring me home and come and pick me up, which is nice, I would not have any problem buying another vehicle from these guys

Last summer I brought my Toyota Camry in with a red light and the A/C not working--and it turned…read moreout to be squirrel damage, which OMG I had no idea how much damage a squirrel nest could cause! My insurance company could not find me a rental car so I was left ARGH In the wrong state, when the general manager arranged for me to borrow one of their used cars for a week! While all my craziness was going on, I saw the staff being both kind and patient with a frightened, elderly person who said their extended family was out of town. I didn't hear the end of that, but the basic decency of the folks there won me over. I had a dust-up with a deer this summer--first ever in decades of Midwest living--and I guarantee you Jordan Toyota will get my business. My Toyota is a tank, still driving despite Hello, Deer, and the parts LAST.

I was on my way into South Bend when my check engine light came on, several hours' drive away from…read morehome. I stopped into Jordan Ford without an appointment, and they very quickly made time to check out the car and give me some likely causes. I felt better getting back on the road and was able to share that information with my shop at home. Thank you Jarrid for fast and friendly service!

We're traveling across country in our RV and thought we had transmission problems. Our motorhome is…read morebuilt on a Ford chassis so we took it to Jordan Ford. The diagnosis turned out to be a bad catalytic converter. Jordan Ford was very helpful in getting us a new converter And installing it and had us back on the road in just a couple of days. We feel like the service was superior and the pricing Was fair.

My trusted mechanic towed my car to this place with specific instructions as to what he needed. It…read morewas obvious to me that my guy relies on this business and refers when a computer diagnostic is helpful. No problem- I prefer this to guesswork and back/forth trips to figure it out. The owner (?) or someone who appeared to control the phone and customer interactions was a crabby jerk! He ignored my mechanic instructions and launched into a more expensive full diagnostic. Really? He made zero attempt to communicate with me which meant I had to call several times for a status update. Does he really think I want to be THAT person? Ultimately we got the answer we needed, one of a short list my mechanic suspected. The fix from him was apologetic and heavily discounted whereas I paid over $400 for days of hassle from this place! My mechanic is likely to purchase his own equipment because this guy is so difficult to deal with.

I can not agree more with the reviewer that paid big bucks for absolutely nothing. These f-ing…read morecockroaches/ leeches serve no human purpose other than taking your money and sending you on your way. I had the exact same experience. Had my car for two or three days and could come up with no clue about what was wrong with it. Told me it would cost me possibly two grand to fix a simple problem with the air-conditioner not working. Wound up taking it to the dealer to fix the problem for the money they charge me for telling me that they could do nothing with it. These pieces of human excrement should not even be in business. Professional diagnostics? Ha, don't make me laugh

Love my Lexus and their service department is very good. But their customer service is terrible…read more I have been waiting for a refund on a service agreement from a prior Lexus I purchased for over a year. Have went there and asked them several time to no avail. For this reason - I don't think I would use them again.

There has been a steady decline in customer service since the changes in ownership. Very limited…read moreinventory and they require a deposit of 2500.00 before they will search for a vehicle from other dealers. Lexus is a great product, but this dealership appears to be out of touch with the luxury brand that is Lexus. It is probably because of the owner is a large company with policies that don't work in this market.

Purchased a 2019 jeep overland 12/22/25. 3 year bumper to bumper warranty. Within 3 months (of…read moreminimal use i might add) it's acting way wierd and lights coming on dash so we make an appointment for the soonest available date, April 11th. The car sits for 3 weeks while we wait for appointment. We're eventually told it's the Transfer case. $4000 repair that luckily we'll have covered under warrenty, minus deductible. The warrenty gave a discounted price for a rental for 10 days. The dealership says they don't have loaners available. April rolls by. May rolls by. Their steady telling us they can't get the part. When asked in June about an ETA we were told to, and I quote, 'Take it up with Chysler'. As if they were sick of us asking once a month. Unbelievable. So I did. I called Chysler and was informed this was in fact a gurley leep situation. It's mid July and Their now saying our car would be getting worked on the first week of August. Ironically at the edge of the Indiana lemon law time stance. Utterly unbelievable. IF it's ready that week we'll have 6 months car payments made for a vehicle we don't have. 6 months full coverage insurance on a vehicle i can't drive. Ive Lost multiple 1000's of dollars from my shipping job, which is why we got a 'dependable' vehicle to begin with. It's been a nightmare financially. We Would of had better luck off FB market place

Technicians were able to get my car in and serviced by close of business as requested.read more

Terrible experience. I dropped my vehicle off for a buildout and they proceeded in a direction I…read morenever approved, making decisions without consulting me or communicating what they were doing. I was promised regular updates throughout the process, but when I asked for them, I was told it "wasn't their responsibility." Four months later the build is still not finished. The lack of communication and accountability was unacceptable. I would not recommend this business.

I saw an ad on T.V. from Greg's Automotive in Mishawaka. I'd been there before test driving a…read morevehicle. That was 3 years ago. The stride his company has taken is amazing. Buying the company next door and building a new service area. So, I stopped by a couple of weeks ago and asked about my Mini Cooper. I normally would have to go to Buchanan, MI or Ft Wayne or Indy to have it serviced. Well, fortunately the wonderful service people found a problem which was not relayed to me when I bought it last year. It cost me, but it was worth my peace of mind. They sent me a video of the problem and it worked out great. They definitely know what they are doing. I was impressed. Definitely will go there again.