Ron the owner what a great guy. I had a flat no jack and no cash on me. He still helped me and let…read moreme pay him the next day. We need more people and business's like this in the world. Thank You

This has to be the nicest man we have ever met! Our car broke down while visiting in Indiana and…read morethe place we were stopped called Buds for us, He came out and got our car, drove it to the Chevy dealership and he didnt overcharge at all, in fact I thought he was very reasonable, He was out doing more tows into the Chevy garage and we were still there waiting for our car to be fixed HOURS, finally they determined that they would need to order a part and it wouldnt be there til Tuesday (this was a Saturday) so BUDS said he would be happy to give us a ride to the airport to get a rental car so we could get home. Talk about a wonderful man! God Bless You!

Truma (the products) has a great reputation, however the communication between customer and sales…read moreis poor. I am recently retired executive and recommend that leadership look into this as an opportunity for improvement.

Our Cirrus truck camper Alde heating system stopped working out of the blue one afternoon. Despite…read moreonline researching and trying some suggestions for fixes we could not get it to light and work with gas. Being from the Elkhart area we headed home and made an appointment. They were able to get us in within 2 days of our arrival which was surprising in and of itself. We arrived at our appointment and talked over the issue with the technician and let him know it worked fine on shore power and had been working great. We made him aware that we had just replace the propane regulator to try and fix the issue. He talked over some possible issues then set about to fix it. He checked back with me frequently throughout the process and showed me what he was doing and how I might troubleshoot in the future. The issue was not with the alde system but a result of air bubble in the gas line feeding the system. Despite taking his time up to find the issue we were not charged the regular hourly rate. I HIGHLY recommend their service team and would definitely return there for any future service I might need. There customer service is top notch.

Emergency Car Repair While Traveling -- Huge Thanks to Jairo!…read more While visiting Lake of the Woods in Bremen, IN from Chicago, my check engine light came on late Saturday afternoon. Most shops were closed, but I called Jairo's shop around 7:30 PM -- and he answered! He told me to bring the car in on Monday. He diagnosed the problem quickly, and I ended up needing parts from the Mercedes dealer in Ft. Wayne. After I picked them up, Jairo stayed late (7:00-9:30 PM!) to do the repairs and get me back on the road safely. He knows his imports, charged a fair price, and didn't take advantage of the situation. Just an honest, kind, skilled mechanic doing great work. If I lived closer, I'd absolutely trust him with all my car needs. Highly recommend his shop -- thank you, Jairo!

Hello, my name is Gloria Pearl Jones, a resident of Lansing, Michigan, and I had my 2004 Mercury…read moreSable Towed to Jairo's Auto Repair located in Goshen, Indiana, for repairs. It was worth the Tow because Jairo's provided me with excellent and practical Customer Service. Their Customer Service was impeccable, and I am a satisfied customer. When you need Car Repairs, whether near or far, go to Jairo's Auto Repair Specialist for all your car needs, and you won't regret it! They will accurately diagnose the problem and make the needed repairs with satisfaction guaranteed!

Called Jeremy for a tow. He was rude and made some inappropriate comments about previous customers…read morewhile talking to me. Got the feeling he was hiking up the price because I was a woman. Will not be using them in the future.

Driver named Jeremy came for a tow, he was ignorant and…read morerude then charged 400.00 for a 5 minute tow. Will never make that mistake again.

Went in because my car with 200k miles seemed to be sluggish when accelerating. Some in my family…read morerecommended a transmission fluid flush and replacement. They said they do not do flushes, but then asked me what was going on that I thought I needed their service. They recommended I take my car to a local shop and get diagnostics on the fuel system. The owner said he didn't think any of their services would help me and pointed me in the right direction. He could have easily charged me for an inspection and sent me on my way, but he didn't. They seemed very ethical and I appreciated their guidance.

This place is known for good work or I wouldn't have taken my vehicle there in the first place. My…read moreexperience began when I had it diagnosed and then I gave them the go ahead to fix it. I needed a new valve body and controller. This is the 2nd time since the"repair" was done that I've had to take it back for the same exact problem except somehow I developed a leak after getting it back the 1st time and evidently the valve body they put in was bad. So I take it back for the second time thinking that all of this has to be a fluke or something because of their reviews. I get it back the second time only to have it happen all over again plus it still leaked!! I think that's what makes me wonder if I took it to the right place? Their markups on everything is CRAZY!! I would advise anyone who is thinking about having their transmission worked on might want to look elsewhere. To get my vehicle back 3 times in a row and still have a leak leaves to question their workmanship in my opinion. Good God, check for such things BEFORE you give it back to the customer. I might come back and change this but I don't think I should. I think people need to know what others experience at places they intend to spend their money at.

Best car buying experience I've ever had. No hassle, no pressure. Tim Baransky and Denny Moss were…read moreboth great to deal with.

Went in to get some warranty work done (needed seat badges replaced on my 2015 M3) and also to…read morepurchase an extra key. Service work was quick and results perfect! Placed an order for the new key and it was ready for me the next day (vs dealers in California who I work with that said it would take a week). Friendly staff all around and a cool showroom! Looking forward to having my service work done with Basney BMW while I'm in south bend!

Took our vehicle in, explained what it was doing even gave the code. After no updates for 2 days I…read morecalled to be told I needed a new transmission. The transmission is solid and still under warranty and had it double checked at another shop. the original issue was never resolved, discussed or even looked at. The man I spoke with, Gary obviously was more interested in getting $7800 to rebuild a transmission that has zero issues. I would not recommend them at all.

Take your car somewhere else. Took my Silverado to replace glow plugs, but they want to charge $127…read morefor diagnosing the check engine light. I got that at advance auto parts free of charge. I did agree to pay them for diagnosis. Next day the " front guy" of this country. Called and said it's a sensor fault ,not the glow plugs. After replacing the sensor he called and told me to take my truck to the dealer to have it fixed. When I picked up my truck the engine was running rough and loud. Check engine still on, oil pressure gage not working, Def sensor not working , cooling fan running at high speed at 40 degrees temp. The engine was so lout you couldn't talk and hear each other next to the car. They were telling me is normal. I went to auto zone for a free diagnosing and other codes popped out. Like a Christmas tree. Went back to tell Gery, the front man. He basically told me to Go F.. my self. After I drove away, 2 miles later my engine end up in a " limp mode" . Had yo tow my truck to the dealer. They found out a bunch of fried circuits. It's been a week yet and they are still working on it. I've seen comments of being honest and knowledge. Forget about it. They are ripping you off with the diagnosis and were is the knowledge?

Horrible. They do not stand behind their work! They incorrectly installed parts on my car. The…read moreparts failed in matter of few weeks. When I returned and discussed this, I was told they could replace the parts, return to manufacturer but I would have to pay for labor again. They were rude. Bullyish. Disrespectful. I was told that "nothing I said would make any difference on their decision". Strange, I imagine they did not make the error on purpose, but when I gave them the courtesy or making things right they did not want to take responsibility. Childish business practice. Stay away!!

These folks are exactly what you would expect from a small town, mechanic repair shop that exhibits…read moreall the skills and talents of a 5-Star mechanics shop. They have delivered on everything they have said and not added any additional tension or stress to the experience. Five-stars everyday of the week.