Alec was extremely accommodating when our debit card was locked unexpectedly. He was very understanding and gave us an opportunity to get our bank card situated. Thank you Alec. read more

I stayed in room 115 and there was human fecal matter on the floor in the bathroom, when I tried to tell room service they didn't even go in my room at all!! read more

Home Suites - Human fecal matter in the bathroom, can you believe this!? - Hotels Near Me - San Antonio, Texas

I got a room that got updated. It's a little better. Than the pics. Plus I always clean my room I'm staying at for at least a week. I'm going to check out a 2 bedroom. And hopefully it'll be remodeled. . read more

I'd much rather just sleep in my car -- seriously. Filthy rooms, non-working small small appliances, and cheap bedding atop the word mattresses in the known universe. I saw things on the walls that left me utterly speechless. How the hell has this joint stayed in business? read more

I tried staying here in 2015. I walked into my room and walked right back out. It looked like a post-apocalyptic scene: filthy, peek-and-shriek fridge, vent over "stove" caked with grease and dust, graffiti, a spot where a mirror had obviously been removed. I just let them have my money and went to the next hotel on the highway. The desk clerk knew by the look on my face where I'd come from. I pity anyone stuck here. The city of San Antonio needs to close this place, bulldoze it, and salt the earth. read more

Trashy. Period and they refused to give refund once I seen the trashy room. So basically took my money

Zero stars let me start by saying you get what your pay for This is the worst place you could go to they over paid for a room that was not worth the money.. my husband step son and mother-in-law were visiting their family they had the worst time at this hotel bed bugs, gas leakage, customer service was terrible. They wanted to change rooms because the condition of the room was so bad. They didn't have anymore rooms available. They looked like they were renting the rooms to for people to live in. Do not recommend this place at all.. AVOID AT ALL COSTS NO REFUNDS!! They only stayed for 3 hrs and left!! And still no refund.. seriously unbelievable.. Very disappointed.. read more

This place was worse than I ever imagined. I thought maybe people over exaggerated on the reviews but nope! They where spot on. Just pay those extra dollars to stay somewhere else I paid for two night only stayed one didn't even ask for a refund it was so not worth the argument! read more

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If you enjoy feeling like your life is in immediate peril, then this is the hotel for you. If you like blood stains on your sheets and slashes on your comforter... then don't look any further. How about some roaches and bed bugs to keep you company for the night? If you like getting robbed, being watched, hearing domestic disputes, children screaming, and police sirens... I would highly recommend this hotel. I have never seen or smelled anything as disgusting as the fiesta inn. My room smelled like somebody died while smoking a cigarette. And i wouldn't doubt if he was shoved in the couch. I walked in and immediately walked out. I got contact high from just walking up to the building. The manager said the best they could do is send housekeeping to "check things out" NO REFUNDS. Do yourself a favor and NEVER GO HERE! read more

Please do not waste your money here. The rooms are disgusting. The bed cover has stains and cigarette burns all over. The room floor was filthy, clearly no one has swept the room. Not even an hour into our stay and the toilet has stopped working. Cant forget the roaches. No refunds offered at all. Terrible sketchy place. read more

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I've stayed at some pretty sketchy places in the last 30 years, but have to say, I didn't want to spend more than one night here. I paid for 2, but only stayed one. Didn't think they'd give a refund. Was afraid I'd get, or had gotten, bed bugs. Before, I viewed site that gave it decent reviews, but don't know what room they were in! Was at a convention, and hotel prices soar, so I tried this. Not many roaches for me, but still looks terrible! The owner must live in a mansion, because this place is full enough, and seems like no upkeep went into this. read more

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BEWARE!! This place is a Fucking dump hole! Just See My Photos! It was just for me so I figured I can stick it out! Just needed a place for a few nights to lay my head down! I'm on my third night and the power is out in my room! LMFAO worst then 3rd world country standards! They need to Shut this Place down! Why am I still here? I don't know... To see how much I can take I guess! Lol nah! I'm out of this Biatch! read more

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Didn't read Yelp before I booked on Hotels.com. Holy crap, I didn't even walk in the room. Opened the door, and went right back to the front desk and demanded my money back. This is the scariest hotel I've seen and I have stayed in some nasty places. On top of the nastiness, the guy at the front desk could barley speak English, Indian, so canceling and getting my money was a hug challenge. Don't even drive near this place! read more

worst hotel ever !!!! dirty rooms, uncomfortable beds, broke showers, not to mention soon as you leave they go in your room and remove all of your things without contacting you first and youll have to get your stuff back the next day !!! being that the price is cheap, thats exactly what youll get . if i could give it no stars i wouid. do yourself a favor an just pay the price to get a decent hotel like oyo inn. it's 7 mins away from this hotel is very clean , comfortable bedding. and nice staff read more

Like the other review stated this is one of the worse hotels I stayed at.First of the all,the rooms are old.I don't think management makes any changes because the equipment seems likes it hasn't been changed forever.Just about everything in the room we stayed at was damaged.Pieces of the floor was missing,draws in the cabinet were missing,and the room was completely filthy.Oh I forgot to tell about the couch was dirty and had holes in it.It seems like they found the couch at a dumpster and put it in the room.I could go on and on about what's wrong with this hotel but I don't think I will have enough characters to finish regarding that statement. I just wanted to end this on one note:DO NOT STAY AT THIS FIESTA INN!!!!! YOU WILL REGRET IT BIG TIME read more

These people are rip offs. Not only did they keep my deposit for a "non working" microwave but the place was disgusting. I moved the bed because my phone fell behind it and there was a broken lighter, empty cigar packs and lots of dust. The bathroom walls looked like they had dried blood or poop on them. Roaches were crawling around. I don't recommend this place to anyone unless your desperate for a place to stay. Oh make sure your guest has a valid id because mine had just expired and they wouldn't allow me on the property even just to visit. I have already reported them to the BBB for being thieves. read more

This is the worst hotel I have ever stayed in and I have traveled a lot around the world. Cats are all over the place, rooms smelled like cigarettes, roaches in the rooms, found bed bugs and people lingering around outside their rooms. At one point cops were called to get a girl who had left her house to go with a guy past midnight. It was a total nightmare. And when we requested our money back for the roaches and bed bugs in the room, they didn't want to give the money back cause we didn't speak to a manager, although we did speak to the person in the front desk at 5:30am. Instead of refunding at least out of courtesy, given the condition of the place, they were very inconsiderate. Customer service is totally nonexistent. Please run away for this place. No price is worth it. read more

This was the worst experience that I have ever had in my entire life dealing with hotels. My husband, children and I had woke up to BED BUG bites all over our body. When I pulled the sheets back the bugs were VISIBLE. THE OWNER GAVE ME A LOT OF TROUBLE GIVING ME MY MONEY BACK. They tried to offer me another room! I had to put my foot down, make a scene and demand my money back before they gave it back to me. They're attitudes were very nasty at the front and I told them they should be ashamed for having suck a Nasty establishment. They replied "I don't care". Do not patronize this business. I gave them 1 star because I had too. They deserve 25 negative stars. read more

Forced to put one star but deserves zero: 1) Room advertised at $49 and we were charged almost double that rate. 2) Unable to sleep due to a loud squeaking ceiling fan with no cover. 3) Unable to shower due to no towels - only two dirty hand towels in the bath room and the shower itself was unsanitary. 4) Stains on bed and brown stains on pillow cases. 5) Given a room on the 3rd floor - inside center (very difficult to get to/from). 6) Cigarette burns in the couch and it was actually wet. 7) Room reeked of cigarettes and it was a "non-smoking" room. 8) Smoke detector had caught on fire. 9) ALL TV channels were blood red. 10) Stove was covered in brown stains and unsatisfactory to attempt cooking. 11) Advertised free "Wi-Fi" and there was none without a password and I wasn't provided one. 12) Roaches in the kitchen and bedroom. 13) Went to car and noticed there was a guy smoking drugs from a pipe outside by the fence, near our vehicle. 14) Surveillance cameras were actually covered in black plastic. 15) Breakfast offerings were dry cereal (in a clear plastic container with dirty hand prints on outside), waffles (to cook yourself) and warm orange juice and milk. After seeing the room initially, ny husband called the front desk clerk that rented him the room and he told him the room was unacceptable and requested a refund. His response was that there was a "no refund policy"; however, we were not advised of this at the time of renting the room. The following morning, I talked to the lady at the front desk and requested a refund and explained why. She said she would not issue a refund but would offer a 5% discount on our next stay. We informed her there would not be a next stay and that we were very dissatisfied and would not be paying for services we didn't actually receive. It was the most deplorable management attitude and room condition I have ever experienced (even in Mexico). I am disputing these charges through my bank. I am also posting a youtube video that my son took of part of our room: http://youtu.be/1tWI4B3akFc read more

I booked a room to stay for two nights for me and my husband. I do not ask for much. Just clean room, hot water, and a comfortable bed to sleep in Well we had hot water. The only problem is they gave us one towel and when we went to ask for one more they said no they do not have extra towels here REALLY!!!! The room was dirty with some dead bugs on the floor, big nasty hair all blowing around and someone's personal hygiene hair in the shower. The remote to the tv does not work, the closet has a broken bar and no hangers for our close. Besides that we finally go to lay down and the bed caves in and we both roll into a hole in the middle of the bed. We were so uncomfortable that finally at 4am I went down and asked for a new room or a new bed. The front staff was sorry this happened it I can't do anything right now you will have to wait and we might be able to switch you around 9 or 10. Hello I only want to sleep here not spend all day here. They said the would call me when I someone get the ok to switch us. So now when they call I have to stop my mini vacation and come all the way back to this place. I really want my money back or at least better service. read more

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No stars!!! Nastiest roach infested hotel I have ever stayed at!!! Looks and sounds nice on Priceline and other hotel looking sites but nope, until you get here with a nonrefundable room, it's nasty!! People were arguing inside and out, roaches come outgrow everywhere and restrooms were nasty! No towels and hair all over the sink and tub. Damn office closed early and didn't even answer their phone!! These ppl need to get shut down!!! read more

Worst place ever! Shower was nasty and didn't even work. Stove and microwave didn't work. AC barely worked and sounded like an airplane taking off. The Ed had springs digging into our back and sagged in the middle. The floors were filthy and sticky and our feet were black when we walked on it. Management couldn't have cared less with their only concern being demanding our service dog's paperwork. We were stuck here a week and they addressed repair requests 3 days in. We checked out two days early. You couldn't pay me to stay here! Oh and of course: roaches. read more

ROACHES EVERYWHERE. Dead ones in the drawers and toilet, lives ones scuttling on the cieling and kitchen area. The beds seemed safe so we toughed it out a night, but it was pretty bad. Water started out yellow, the sheets weren't very clean (dirt and blood??), broken cieling fan, the phone cord missing...it definitely needed a makeover. It also smelled like smoke/gas? I told the front desk and they said it wasn't their problem if the cleaning crew didn't do a good job. It was uninhabitable and pretty nightmarish. Not coming back. read more

Came for a long weekend. They ruined our time by changing the rooms worst to even worst. Don't enter into motel with family or with friends..worst ever seen MOTEL read more

This place deserves a -5. This is the worse hotel I've ever been to. I rather sleep in my car. They have cats everywhere, I couldn't sleep cause of how disgusting this place is and also because cats kept fighting outside muy door and scratching on the door. They have holes in every wall, caution tape up everywhere I wouldn't be surprised if someone was killed. They don't have towels, shower doesn't work. This place really ruined my trip and I wouldn't stay here again even if it was free. read more

Worst place I've seen by far...please look at the reviews and never go here. Roaches EVERYWHERE and EVERYTHING was stained. It doesn't even deserved a star! read more

The place is filthy and not clean. My feet turned black when I walked around the floor. The mattress is extremely uncomfortable it feels like I'm sleeping directly on the box spring. I was told it was a nonsmoking hotel but it's smelled like cigarettes and it seeped into all of my clothes so I had to wash all of them again. All of this would've been tolerable for the price but there were immediately 5 cockroaches in the shower when I walked in. There were countless other large and small cockroaches whenever I turned on a light in a room. After killing about 10 and still seeing many others I didn't feel comfortable sleeping there and left an hour after I checked in. I didn't get a refund either. read more

Horrible!!!! I checked in walked into my room smelled like bleach and smoke disgusting!!! And still so dirty I didn't even want to sit on the bed. The pictures in booking.com was a joke this place was gross. I checked out right away and got my money back. I didn't want to sleep or touch anything in the room. I do not recommend this place at all!!!! I give them a -10 read more

Pay for a week's stay and it was a nightmare !!! Cockroaches, dirty, lice, broken beds, towels and sheets stained, smelly, things did not work !!! Disgusting !!! pay $ and it was my first time in Texas !!! Very rude staff and the people staying did not seem very good!!!!! Never in my Life!!! (forced to put 1 star) read more

You get what you pay for... It is terrible and filthy. There is a cat infestation, the room is smelly. There were no towels available, and the toilet was leaking. Don't ever stay here... Pay a little more and stay somewhere better. I know I will. read more

1 star for a reason... the rooms are horrible. Roaches at the office. The people there looked dirty. Low smelly beds and all. I went inside and saw a refrigerator without handles. Maintenance is low. I had turned around and cancelled my stay with my third party and looked for another hotel. read more

If there is a rating with zero stars definitely it's gonna be my choice. Its by far the worst place I have ever been to in all my life anywhere in the world. The room is smelly with lots of wall stains. The floor is greasy. The bathtub is a total mess with black and brown colors as if somebody just pooped in it. The bed was so bad and nothing close to a kind bed. I actually felt the wires of the bed on my back while sleeping. I spent 3 days there and I used to get up leave for anywhere in town and only come back when I am gonna just sleep. I felt bed bugs but I kept convincing myself they don't exist so I don't sleep in the car but quite frankly sleeping in your. Car is much better. To sum up even if I was given that room for free I would never ever place a foot in there again. Please run away it's aweful don't even try it. read more

If there was a box for not star that would be the rating I would give this place . Me and my wife are from out of town and we get this room from a bargain off of Expedia. The picture from there sight must be from another location. We walked in and then walked right back out . Door looked like it was kicked in . Oven looked like it caught fire . The tub looked like someone killed themselves in it !! I wish I took some pictures. This place should be shut down !! read more

I believe that the good reviews on this hotel are completely fabricated either they are being written by the staff itself or the owners are paying outside sources to write them I stayed at this hotel for a little over a month I had to stay there because I was having a financial crisis and needed a steppingstone with that being said I wish I had a better one because this place is horrible, on the first day I arrived I was shown a room which I had to take because it was the only one available where the WiFi worked near the front of the hotel if I hadn't chosen that room there would be no internet access at all even though they advertise free WiFi the bed was damn near on the floor the head board wasn't connected to anything and just leaning up against the wall the metal rods to the bed looked as if they came from two different beds so they didn't fit each other the box spring was in shambles if moved you could hear the loose wood moving around inside because of the box spring the mattress caved in the middle the maintenance guy said he would fix it as I went back to the office but when he came out of the room clearly nothing was done there wasn't any night stands the picture on Google Maps shows a room with night stands causing you to believe that all rooms have them this is not the case there were never any towels in the room ever I had to buy my own at the Dollar Store the bathroom was not completely functional the sink was clogged the whole time I was there no matter what I'd do it could not be fixed there were cracks and holes all over the room and the floor was sticky there are a lot of bad apples that live there if you listen with your door closed you could either hear an argument between a couple after a while she would lock him out and he would threaten to break down the door this is then followed by several attempts to do so or two guys fighting in the parking lot as they call each other derogatory names and racial slurs followed by the destruction of someone property and no one has any consideration for each other because at any given time if there wasn't the worst rap music coming from one of the parked cars outside then there was horrible rock music coming from someone room and apparently they didn't know how to shut there door but on occasion you will here the pleasant sound of someone having sex through the paper thin walls and ceiling speaking of sex there are a lot of prostitutes both regular and transvestite but it's the transvestites that knock on the door checking to see if you "need anything" and the amount of guys walking around aimlessly as if they have no reason to be there but to be available when people need a quick drug fix this is baffling especially since they have armed security but if the staff won't do there job then why should security I say this because when I had complaints nothing was ever done I remember calling four times about the same complaint and it continued so I gave up overall the front desk when face to face was not bad the ladies there were pleasant and for the most part so we're the guys however there was black guy who worked the desk at night and he was not at all friendly you could tell he did want to be at work any day if you asked him a question he wasn't sure even about something he clearly could find the answer to it just wasn't on his to do list so he didn't know I feel bad for the people who were stuck there with no way out some of them are lifers that have been there for years and this is what they see on a daily basis but for those people who just stay there because they fell on hard times I pray for you like this guy I saw come and go I hope he was going to work every day when he was there he seemed to keep to himself only really emerging to catch the bus to head to work and then back people like that deserve better and I hope he finds it soon... but as for the hotel itself it is a hell hole it deserves zero stars although I think I have to give it at least one and that's why I think the people giving this place great reviews have never been there in order to actually give it an honest review read more

This IS NOT A SUITE!! How I knew it wasn't gonna a good place is the lady asked me if I wanted to look at the room b4 she charged me . Which I'm glad I did because it would've been all hell if I had got charged that mess. So had to find another hotel after driving 9 hours read more

Bad, filthy, disgusting rooms. Roach house, nothing works. The staff is horrible and the front desk manager is completely lost. This place needs to be reported to the officials to shut it down due to being very unclean and health reasons. Will never stay at this place and do not recommend it to any one. I made a mistake, should have read the reviews. Please read the reviews they are absolutely correct. DESPITE OUR BETTER JUDGEMENT, we decided to give it the benefit of the doubt since they advertise as being under new management.As we walked to our assigned room, you could see other rooms which had broken windows and hanging drapery rods, etc. A musty, mildew smell hit us as soon as we opened the door. The bed was clearly sunken and stained, as well as the carpet and floor tiles. The tub, toilet, sink, stove and refrigerator were even WORSE! Nicole at the desk was friendly enough on the phone, she clearly had an "I-don't-give-a-[--] attitude" in person. STAY AWAY AND TELL EVERYONE YOU CARE ABOUT TO STAY AWAY! I cannot see how this place has remained open and passed health department inspections. This hotel can barely be considered a hotel, and to charge money for a dump like this is disgusting and unethical! NICOLE - YOU SHOULD BE EMBARRASSED AND ASHAMED TO BE ASSOCIATED TO BE ASSOCIATED WITH SUCH A FILTHY AND DESPICABLE HOLE! If I knew how to report this hotel to the officials, i would certainly to that to help the fellow citizens. Stay AWAY, Please for the sake of your families. read more

Home Suites - Broken Shower that will cost $55 a night at Fiesta Inn and Suites - Hotels Near Me - San Antonio, Texas

Holy crap thanks Priceline I thought it was a deal but it was it it was anything but it cost me and a friend but $7000 apiece and medical bills to the Boca horribly horribly fucking yokozunas it was just horrible I can't explain it bad enough don't ever go there want to get sick get people throwing up everywhere they had motels in the room no lights I paid for a two room suite and they put me in a damn box with no nothing I couldn't fucking believe it I had to cook dinner on a homemade out the alcohol stove because they didn't they didn't have a microwave in my room or nothing I do make a soda cans stove to eat my dinner before that man my friend within four hours of staying there had developed some kind of weird no it was we were both by about an Ursinus is and then not even four hours after we left there we were both horribly horribly ill and I I had to go hospital twice I got vertigo from coughing so much that there was something there and it was there that did we got horribly ill read more

Absolutely awful. For the price I didn't expect much but the room was roach infested there were even roaches in the refrigerator. People had written on almost everything in the room. The couch was nothing but stains there were no light bulbs every drawer in the kitchen was missing and the cabinets were all broke. The room also smelled of body odor. We were there for maybe 30 minutes before we checked back out. I have traveled all over the world and stayed in many hotels and have never seen anything as bad as this place. read more

This place is HORRID!!! Roaches everywhere. Mold in the bathroom. Broken toilet. Holes in the wall. Stove and fridge were both beyond disgusting. Caked on stains, mold and bug feces. It was gross!!! The parking area was sketchy. I barely slept having to check on the car every few minutes. The bed had sheets with holes in them. I made sure they tore more so that the staff would have no choice but to throw them away. There was cigarette ash everywhere, seemed like someone just put their cigarettes out on the bed/headboard. Housekeeping apparently didn't notice the ash on the white pillowcases, or simply didn't care. Don't get me wrong, i wasn't expecting the ritz for the price we paid, but a functional room is all i needed. This place was just gross. Ive stayed in hostels in mexico that were cleaner than this. If you are thinking of booking this place, DONT DO IT. For 10 bucks more a night, you can stay at the comfort inn, which is a luxury compared to fiesta inn. THERE IS NO REFUND POLICY. Staying in your car overnight with no bed or shower is a much better option. This place is gross. read more

Absolutely disgusting. Payed for two nights for a last minute trip. Didn't get a single minute of sleep due to the deplorable conditions. On the second night I just said forget it and checked out at 3am. I would rather sleep on the floor inside the airport (which I did). People were constantly outside of my door, causing me to fear for my safety. The front door had obviously been kicked in previously. Paper thin walls, I could hear everything outside, in other rooms, and on other floors. It really made me think people were trying to break in. The entire place was in shambles. I refused to touch any surface. The only thing I could bring myself to do was squat over the toilet to go to the bathroom. Absolutely disgusting place. Roaches were everywhere. I even tried to sleep on top of the paper thin blanket, which was covered in slashes and cigarette burn holes, and roaches were crawling all over me. There were even bullet holes in the bathroom door! This place needs to be condemned. DO NOT stay here if you value your safety and sanity. read more