I would love to thank Renata. She is absolutely amazing and helped my wife and I get a dream apartment. Against all odds we were denied many times previous to working with her due to an issue of credit. But Renata was so determined to help that she helped us get an apartment beyond what we were hoping for. It's absolutely beautiful and may I say this was all within just one week. She was SUPER responsive EVERYDAY. Answered all my questioned and yes I had a lot. She is so nice and showed me that she truly cared. Also extremely professional and very reassuring. I couldn't have asked for a better experience. I worked with people who I knew in real estate and even they couldn't get me approved. But Renata got it done and she got it done fast and in a place that I'm so happy. We are truly grateful to you Renata continue to help lives the way you helped my wife's and I. We feel truly blessed and couldn't do this without you. Everyone reading this know you are in good hands!! read more

Reneta gives off a very condescending and unfriendly vibe. She said my partner and I were "wasting everyone's time" by asking to tour places more than a month ahead of our move in. read more

I was looking for an apartment but I had a lot of things going on with work and a family medical issue. i was dealing with Jorge and he was so patient and kind. He is very professional and knowledgeable. I would definitely recommend him for your real estate needs!! read more

PLEASE READ THIS UPDATE: I received this text from Anthony on 9/12/18: "Hello Virginia this is Anthony at HSH Properties Inc. I just looked on Yelp and saw you gave me a very poor review and I want to apologize for how I acted towards you I am prepared to give you half of your deposit out of my own pocket if you would like to make arrangements to come to my office I will write you a check in once again I really apologize for how I acted you are 100% right." Is he paying me off to change my review or does he 100% agree that I should have gotten my refund? They actually mailed me a check and sent an e-mail with the picture of the check stating I would be getting a refund. I cashed the check and then they STOPPED PAYMENT! It is worth the 2 hour r/t drive to file a small claims suit. When I called the county clerk and gave them the name of the company she said that they have had several people suing them. Shocker! Court Clerk Mamaroneck Village Court 169 Mt. Pleasant Ave Mamaroneck, NY 10543 Tel. 914-777-7710 The courthouse is located right around the corner from HSH Properties. read more

1/21/2020 Someone posted a response to my 10 month old review. I guess their ratings here are so abysmal they've decided to try and save face by presenting 'alternative facts' about my experience. Lame! read more

My Realtor Renata was absolutely awesome. She worked non stop until she found me a home. She was extremely patient, caring and her follow up was perfection! I'd recommend Renata to anyone and everyone who needs to find a home. read more

If your looking for a Realtor than your in luck with Jorge Guerrero. He is a excellent agent. First off he doesn't shine you on. He listens to what you want and does his best to accommodate your requests. I was in the need to see multiple places on not a lot of time and he made it happen. He found me two places that I really liked. One fell through but very fast he found me an even better place. I'm so happy that I did business with him and his office. Everyone in the HSH (Home Sweet Home) offices are great at their job and do there best to find exactly what you wanted. I will definitely be doing more business with them. read more

I was looking for an apartment preferably New Rochelle and a Garden Style apartment. I saw these apartments on Zillow and I always tried applying to them but never gotten back feedback. A year later after I last applied, I tried reapplying and still got no one. I was in desperate need of an apartment and I really was searching for somewhere quiet, clean, safe and reputable. Additionally, something affordable. The address was disclosed so, I couldn't calk anyone directly but HSHP. Therefore, u decided to take that leap and call inquiring the apartment. I called and actually anticipated to get no response. But, to my surprise a woman answered and her name is Renata Staroselsky. I explained to Renata how eagerly I wanted the apartment to which I described on Zillow. I was amazed at Renata's promptness, Professionalism and most important sympathy. I've had poor run ins with other realtors whose service was poor without even getting to know me! Renata moved so quickly to ensure the apartment was mine. She was so through, exact and fast. It was astonishing how FAST I got approved for the apartment! Coming from my experience with prior realtors, Renata was like a beam of light. She's so sweet, no type of discrimination whatsoever! , she's professional and she WILL WORK to get you what you want! I totaaaaally recommend working with Renata. She's easy going, she listens and she works for the best interests of her client. I don't believe I would have gotten my cute apartment without Renata. It's exactly what I was looking for actually. I kept telling her thank you and will forever tell her thank you VERY MUCH for her services. She hugged me at the end and boy did I need thar hug! I moved all by myself so, for someone (a realtor at that) to extend themselves and look at you beyond clientele I appreciate that SO MUCH. For some it's all about the money and you on your own afterwards. Renata extends herself to show you she ACTUALLY CARES FOR HER CLIENTS! I hadn't worked with anyone else with this company so, I can't speak on anyone else or the company as a whole but what I can speak on is my experience with Renata. God Bless you ma'am, you definitely helped big time! Totally, 100% recommend Renata Staroselsky. read more

If you're renting, buyer beware. Landlord Home Sweet Home properties guided me to is a first class shyster. 18% rent increase and landlord won't even issue a new lease. read more

Worked with Anthony Cecere...was first shown a property to rent that we never wanted to see but he said it was perfect for us, only to find out he was friends with the owner so it was clear this was his attempt to do his friend a favor ...place was an absolute shit hole. Anthony is very good about being able to contact and returning calls etc...but u will realize it's bc he benefits not bc he truly wants to make u happy. Had another issue after this which I don't even feel like explaining but my point is, stay away from HIM read more

I am very excited that I called Anthony after speaking to rude or disinterested other firms. Anthony told me not to worry and that he will find me exactly what I am looking for. Well he was right. I move into my new apartment which I'm in love with next week!!!! The other staff members are also amazing, Adele and Neesha (forgive the spelling) were wonderful and supportive when life threw a bunch of crap in my direction! Need an apartment? Call Home Sweet Home! read more

My husband and I found Michael's service of Home Sweet Home very efficient. He helped us with finding the right place with our criteria in mind. Finding the correct place takes time and patience. And he definitely had both and more. Unlike others that don't strive for a good service. Thank you! read more

When I broke up with my girlfriend I was looking around New Rochelle for realtors for an apartment? I ran into this man Jorge Guerrero, from Home Sweet Home, he did an outstanding job with patients finding an apartment for me, a prime location! if you're going to get an apartment he is it period, this man is sincere to the point can't go wrong, one word ( amazing )!!!!I gave him a bottle of champagne how about that!!!!! read more

Let me say after you sign and give them upfront fee, they will have power to rent you any kind of house... They are checking your back ground once, then building company checking your background too... taking $600 upfront, before showing houses, if you don't like the house they are not giving your money back, and this $600 chancges their attitude to you because they have your money which you would not take it back... They are making you sign a small paper that makes you cannot get any other their apt which they did not show to you and they have in their list; with out fee if you find those houses out of their advise... I worked with 2 agent because first person (John the Italian was explained everything, opened each door with me checked everything with me, told everything about owner(it was constructor company, told me anything about walls, he showed me two apt but i had to find less bedroom apt) deal did not worked with me then Worked with Anthony, he showed me apt did not tell me anything about it, did not tell me how big it is; just said me it is big... did not tell me the utilities till I ask, did not tell me there was a laundry, did not tell me parking is or is not included, he did not tell me anything about the house, he did not tell me the ceiling made out of wood and I can hear anything happen above me and they can hear low music... he was not know how much was parking, he did not show me where laundry is or there was a laundry in the building, Only he told me about the house "this is a busy location and this apt is going fast in few hour I have another appointment, do you want it or not?" And he did not give me any chance because they had my $600 which I cannot get back... in this way two bedroom apartment was $2000 (one parking garage, living room as big as my whole current studio), studio apt was $1400 (parking goes $100 to 150); he made me get studio (they were in same street one min each other)... Before working with these people find apt supers or owners and work with them because these guys doing ok with only for house owners... and their only job checking your credit score... I would not recommend anyone read more

Home Sweet Home Properties - Getting threaten now :) - Real Estate Services Near Me - Mamaroneck, New York

In the process of searching for a new home, it can be very stressful, time consuming and overwhelming. Coming across Home Sweet Home properties I was provided with the best quality of service, patience and priority. My agent Jorge Guerrero made this experience well worth it and I am forever grateful for his time and expertise. I love my new home!! I will definitely recommend Home Sweet Home properties if you are looking for a new place to call home!! Best regards, FD read more

We had a great experience with Jorge Guerrero. He was extremely professional and good at his job, I highly suggest working with him for your next move! We were two young professionals looking for a starter apartment with a commute to NYC. Jorge chose some great listings to show us, and was very knowledgable about each one - the unit information, but also everything we wanted to know about the neighborhood, commute, and everything else. He was clearly trying to find the right place for us, taking the time to consider what we wanted and our budget, and was genuinely helpful and did not push us into anything. He showed us a number of different towns, and was able to describe the different vibes and amenities of various buildings and neighborhoods. read more

If I could give this company 6 stars I would. We were looking for a one bedroom only in whiteplains and after giving Our agent Josh all the criteria we had for an apartment he had us come in to view a few apartments. The second we stepped foot into the second apartment we fell in love with it and it literally had everything we had told him we would need in a apartment. I honestly was skeptical about this company because of the consistent reviews I had read but I couldn't be more happier with the help that was given to us and we felt like he really made us a priority to find us a apartment we would love. read more

I was looking for an apartment in mamaroneck village over then a month and when I was almost losing hope to live in that area I got in contact with home sweet home. I just felt so special in that place they really wanted help me get an amazing deal. And I got even more lucky to have MEL as my realtor! She's really good listener and she didn't gave up until get me an apartment in the building that I wanted and even got the price down. Best realtor I've ever met!!!!! I didn't give them 5stars because the brokers fee is extremely expensive, over the market. read more

Joseph was very responsive, willing and able to help. He was kind and understanding and wanted to make sure my husband and I were happy with the places we toured. Definitely recommend hiring! read more

It is nearly impossible to avoid this company since they seem to own 90% of the listings in southern westchester, which is unfortunate considering they are completely unhelpful and down right rude most of the time. I contacted home sweet home on a number of occasions before i moved into my current place (WHICH I FOUND ON MY OWN) 2 years ago. Each time, they either suggested i get rid of my dogs since it is so hard to rent with them (seriously?) or belittled me for "calling too early before i wanted to move" . They promised to send me any listings they received that allowed dogs. never got a single email, yet i found several of their listings that clearly stated DOGS ALLOWED. I recently called again asking for information on a property listed DOGS ALLOWED. first, i was told im calling too early, someone could take this apartment tomorrow. yes, obviously. when i further inquired about the property since it was listed as a "luxury building that allowed pets" they wouldnt give any, citing "we can't disclose that information" really? why? because you won't get your commission when i go directly to the building? ALL HOMESWEETHOME PROPERTIES CARES ABOUT IS GETTING THEIR $$$ AND QUICK. they are probably the most unhelpful real estate people ive ever spoken to. they don't care about helping you or your situation. remember that. shame on home sweet home. read more

Went to look at an apartments in Westchester. After looking at several in the area i met with an agent of this company to see an apartment they had listed. Although the agent was prompt and professional looking the first red flag was that i had to sign up with their company in order to see the apartment. He said it was mandatory but none of the other companies made me do this. The second red flag was that he required a $600 non-refundable CASH deposit. Then said it MUST be cash. Maybe i had idiot written on my forehead but i decided to go with another company that didn't treat me like an idiot. read more

Christine at Home Sweet Home Properties is the best of the best! She helped us to find the apartment we needed (and in the perfect location) and made our move into a new apartment seamless and as stress-free as possible! I highly recommend Christine Manning at Home Sweet Home Properties for all of your home-hunting needs! She is not only an extremely skilled broker but a wonderful, dependable, and considerate person as well! We are so happy with our experience working with her and our new apartment, too! :) ~ Leigh and Hector Westchester, NY read more

My husband and I can't thank Home Sweet Home properties enough for all their hard work. As a landlord I'm more than satisfied with their services. HSH is very fortunate to have Anthony Cecere on their team among their many other realtors (Beverly and John). They are extremely professional, prompt and very understanding. If you're interested in leasing your place please don't hesitate to contact HSH properties!! Patti read more

I worked with Renata Staroselsky, she was very helping in the building we couldn't find exactly what we wanted it took a while but she was patient and she made it happen I finally got what I wanted and we move in April 1st. She is great I had a good experience! read more

Worked with Joseph Castillo-Midyett while looking for an apartment. zero regrets. He was highly attentive, always very nice and professional, and helped me find a great place I would never have been able to find on my own! read more

This agency could be the most disreputable company I have ever encountered. Rental agents in Westchester use the MLS system to share rental listings so there's no legitimate reason to not disclose the address of the listing. It is not a "service" to the Landlord. If they respond to this review I'm sure it will be w a BS rationalization about how they have exclusives - don't believe it. In my experience they're not honest about the details ... I was told a unit I was interested was over a "retail store" - the apartment was on the 2nd floor located above a restaurant / bar. Big difference between living over a dry goods store and a bar that serves food. You're required to pay $600 to make an offer on an apartment. There's not a single other rental agent I've talked to who requires payment before signing s lease let alone to begin negotiations. Supposedly, the $600 is either refundable or will be applied to the fee on another apartment but read the other reviews to see how that turns. While the better realtors in the suburbs concentrate on sales rather than rentals there are plenty of hardworking, honest rental agents so there's no need whatsoever to deal with the dishonest, bottom feeders at Home Sweet Home Properties. read more

Completely disappointed. Contacted Anthony Cecere for a SPECIFIC apartment I saw online. He sent me the address to a completely different apartment that was the size of a closet, was not even there to show us the apartment, said the door was unlocked. We contacted him to tell him that this was not the apartment we were interested in and showed no regard. It was a complete waste of time and he had no consideration whatsoever. You do not send someone to a different apartment that I know absolutely nothing about. Do not waste your time and work with this man. read more

I've never had such a great experience looking for an apartment as I did with Kim Hastings. She listened to my needs and quickly found the right fit. She was wonderful to work with and I would highly recommend her to anyone. You will love her! DB read more

This place is a scam. They do not properly screen their clients. Agents are liars and they do not follow NYS Licensing lawsStay away at all costs especially landlords. read more

* These are the messages I received after posting about my experience with Home Sweet Home* Marie L. Mt Vernon, NY 23 hours ago Block User This post must be deleted within reading this message or it will be forwarded to your business. You cannot just post someone's name and called him a liar when they did their job delete this review immediately or further action will be done. Marie L. Marie L. Mt Vernon, NY From what I heard and found out is that you got an apartment the same day as looking for line so tell me how you're saying that Anthony ripped you off or lie to you it does not make sense so before you go on write a review make sure your facts are correct don't just write things just to vent off on someone that especially helped you out Maddie F. Ocean City, MD One hour ago You can reach out to ***** at *****management who will corroborate my story. Yes I got an apartment in 2 days, but all information I received from Home Sweet Homes was incorrect. I dealt with Carol directly, and she also said that Anthony was rude and disrespectful. My review is simply to warn others in the area not to trust an agent who has misinformation, as he clearly did. Marie L. Marie L. Mt Vernon, NY One hour ago Block User Next time you look for an apartment you should be smart enough to know that there are certain things that needs to be done with finding an apartment such as leaving a deposit etc. if you were smart enough you shouldve look yourself and went to the management company yourself to avoid the fee it's not my fault that you're poor and can't afford to pay a broker fee for their work that they've done to help you. Your rude and Karma will hit you right back up your ass have a great day sweetheart. Marie L. Marie L. Mt Vernon, NY Block User Try not to waste any other brokers a real estate agents time in the future they don't want to be bothered with people like you in the world of real estate you are a waste of time Margie L. Margie L. Mount Vernon, NY 23 hours ago Thank you for putting such a kind review for my friend and agent From what I hear you did not want to pay the fee and your deal was done in 2 days. You also were given a reduced fee after complaining! And threatened him to use another agent. You are the unprofessional one. And you are rude nasty and obnoxious.How DARE you try to drag his name in the mud!!! Expect a call to your employer and bad reviews coming your way:))) have a nice day! Maddie F. Maddie F. Ocean City, MD 11 hours ago The "reduced fee" was based on the price that he gave me originally, which was not the correct price of the apartment. From the other reviews I've seen it doesn't seem like the first time that this company has acted unprofessionally and rude to its clients. Feel free to contact my employer, as they know the terrible experience I had renting through home sweet home. Margie L. Margie L. Mount Vernon, NY 10 hours ago Block User What a terrible experience ! And how unprofessional that you moved into a beautiful studio from what i hear. Which would of never happened without Him. People love him and he is very successful. It must be you. Mad you had to pay a fee. lol Maddie F. Maddie F. Ocean City, MD 59 minutes ago You can reach out to ****** at *****management who will corroborate my story. Yes I got an apartment in 2 days, but all information I received from Home Sweet Homes was incorrect. I dealt with the management company directly, and she also said that Anthony was rude and disrespectful. My review is simply to warn others in the area not to trust an agent who has misinformation, as he clearly did. Margie L. Margie L. Mount Vernon, NY 48 minutes ago Block User *** at management from what I hear from sources does not deal with real estate agents and was the rude and nasty one. He was making sure you got the apartment and you misinterpreted that because you were angry about the fee. They have many lawsuits against them . Good luck with your crappy apartment sounds like you deserve each other. read more

I recently got married so you would not find my name in your database. Obviously I wouldn't write a review like this based on him just saying that. There was more to it. Once I called him out on it, he then ended up apologizing and dropping off my key. Thanks for insinuating that this did not happen! read more

Kim was amazing!!! We called after having trouble finding a place on our own because of budget and need for a place for the fur babies. Other brokers blew us off. We only had one day being up from Florida. She took our parameters and found us a place in one morning -- from looking to signing! Best of all I can have my whole fur family in under one roof. Friendly, easy to work with the whole staff from owner to front office staff. Would work with them again and again. read more

Anthony was excellent. Had me in a perfect place within a week!! Professional, friendly and got me exactly what I was looking for.

We found home sweet home properties via googling. Alicia contacted me the same day as I emailed the realty. She was beyond helpful and very professional!! She found the perfect apartment for us in less than 2 days. We love love it!! She is the best!!! We love Alicia!!! read more

I worked with Kim at Home Sweet Home Properties. Kim worked quickly, showed me a place that I liked and what I was looking for. Kim is pleasant and accommodating. read more

SLUMLORDS. Stay FAR away from these people is all I can truly say. Long story short, I gave them a $600 deposit and $125 application fee for a Dobbs Ferry apartment, both in cash as they demanded on November first at 3:30 pm. 3 hours later at 9 pm I told Anthony Cecere via text message I was no longer interested in for my own personal reasons and that I would be coming the following day to get my deposit back seeing that the application hasn't been process and my credit wasn't run. He immediately told me it's not refundable and I wasted his time and that I have to "pay for the mistake " I made by making a fast decision. It is ILLEGAL in New York for deposits to be non refundable just so everyone is aware!!! They would ONLY be legally allowed to keep my deposit if I had signed a lease and breached it. I NEVER SIGNED A LEASE, NEVER HAD A MOVE IN DATE OR WAS EVEN APPROVED FOR THE APARTMENT. I may have signed an admission agreement that they DID NOT GIVE ME ANY COPIES OF. I went back and forth for hours in text with Anthony who offered to lower the rent, different units and what not, which I was not interested in anything beside my $600 deposit back. After a while, it seemed like he may have been able to make the situation right in giving me my money back. He provided me Adele Powell his supervisors contact info who was very difficult to get in touch with. Constantly never in the office or by her phone. When I finally did,she said she would send me copies of my admission agreement and never did. I called her back to follow up and she was very nasty, saying she was waiting to hear from her broker if they could refund my money. It has been over two weeks and I haven't heard anything and don't believe they have even attempted to make the situation right. I work closely in the Westchester County court system for my job and have already filed a report against them which they the court was familiar with other peoples claims against them. I have no problem going into court to fight for my right for my deposit back. I could care less if I get any threatening emails or calls in regards to this review. I have Westchester County police and Mamaroneck town and village law enforcement long standing relationships so I advise them they don't even try it. I hope everyone reading this review learns something. read more

Home Sweet Home Properties - Real Estate Services Near Me - Mamaroneck, New York

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I would discourage using this agent. Extremely unprofessionally has a home listed that is not available. And asked very intrusive questions without even understanding my needs. There are plenty of other agents that will treat you well. I meet all criteria for agents requirements too. read more

My husband and I were having a challenging time finding an apartment on our own so we finally agreed to work with a broker. Luckily for us we met Melvalyn. Mel was quick, efficient, and most importantly understanding and kind! After finally deciding on a place, everything was smooth sailing from there. I will definitely refer her to anyone looking for homes/apartments in the Westchester area! read more

It all started about a year ago, i was looking for an apartment in the lower westchester area. I will submit inquiries and never get a call back. I tried calling but i would always get excuses, no one will want to help me or even show me the property i was interested in, so i gave up. Today, I decided to give it a second chance, and regretted instantly. I saw a listing i liked, played phone tag with Michelle, finally when i got a hold of her she wanted to show me other apartments to which i told her i was not interested, because i knew what i wanted. She said she would put me on a brief hold and never came back to the phone (i waited about 7 minutes). I called again, spoke to John who said the apartment will not be ready till later on in the month but "eitherway" he had 15 people ahead of me so to not worry about it. I guess, my advice is the following. If you are a landlord and try to have these people rent out for you DO NOT do it! Look elsewhere, they will seriously scare people away. Never, will i ever again try to give them business. read more

Home Sweet Home Properties - Real Estate Services Near Me - Mamaroneck, New York

Don't even recall which apt ad I responded to online that resulted in a couple of calls from Ms. Ale, an HSH broker/broker, but she was rude and obnoxious. All she wanted was more and more info, even tho supplied in an online form, and even after a long interview and I had told her I had to get off the phone. When told to text or email as I was going to hang up, she did send 29 listings, few of which met the criteria I gave. I then looked up these Yelp reviews and as I suspected from her weird and rude behavior, HSH is not a reputable outfit. I am deciding how to deal with them. read more