I come to Gilbert a couple of times a month, and this hotel has always been our go-to. Unfortunately, our recent experiences have gone downhill, and today's stay was the final straw. The shower had hair in it, the water never got warmer than lukewarm, the shower gel dispenser was empty, and there was an obvious spill on the floor next to the bed that hadn't been cleaned. To make matters worse, the front desk clerk would only speak to my husband and completely ignored me, even though I was asking the questions. I found that incredibly rude and unprofessional. We've decided we won't be staying here again. We'll be taking our business to the DoubleTree near the Marketplace instead. This experience was so disappointing that we're checking out early and driving home rather than spending another night here. read more

The bed was comfy and I liked the room a lot with extra room for a sofa and a small kitchen. Everything was clean and well kept. My only issue was with the breakfast. The food was disgusting and I only ate it the first day because it made me sick. Most free breakfasts aren't great but this was by far the worst I've ever experienced. They should just advertise a continental breakfast with coffee and some mini muffins. read more

We took a family trip to Phoenix Arizona, staying in the San Tan area. There are only a few hotels located in the area and Home2 Suites by Hilton Gilbert is one of them! Our family had such a great time at this hotel. We had arrived late on a Wednesday evening, around 10:00 P.M. Check-in was pretty easy though. The team member at front provided us [2] physical cards and informed us of when breakfast was served, on each day, including the start/end time. Cleaning is not offered unless you stay for 5 days or if you request it. You can ask for extra towels and soaps at the front desk though. There is on-site laundry and a relatively nice gym too! Outside the hotel is a firepit and several chairs to sit in. The hotel room was nice. We had a king bed with a pull out sofa bed. There was a divider that you could put between both beds. The hotel room also included a full functioning kitchen. It had a microwave, refrigerator, sink and much more! The hotel room did have old AC units to control the temperature in the room. The bathrooms were nice though! It only included a shower, no bathtub. The bathroom doors are hard to use. It has a unique locking mechanism and can be relatively difficult to open or close. Overall, we enjoyed our experience at Home2Suites by Hilton Gilbert. This will be out go-to hotel location if we're back in the San Tan area again! read more

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Love Bradley! Came here late at night on the way back from Sedona. Let's just say that the Days Inn I stayed at before wasn't "the best." Very very clean, and new. Love th way that there's an extra bed in the sofa. Everything was good. Breakfast was fire read more

Staff was nice. Fairly clean. The pillows sucked. Left with a sore neck and shoulder. Bed was a little too soft. Overall ok but not fantastic. The breakfast was not much to talk about. Was worried to eat the hot food. Not sure how long it had been there. read more

I was greeted by Zuriel. He was very pleasant and his communication skills are excellent. Every employee spoke and greeted me with a smile no matter what their position was in the hotel. The breakfast was phenomenal. There were lots of great choices. I also liked that you provide a to-go container that was microwaveable. I will definitely come back and stay there again. read more

Price was ok. Cleanliness was not good. Hairs in the shower and on our 2nd night we noticed 4 black bugs in the bathroom. When I checked the rest of the room the next morning there were 9 of them all over the room. Not even sure what type of bugs they were?? Just slow moving lil black bugs. read more

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BEWARE!!!! My elderly/handicapped mom has stayed here several times, however this time she tried to stay was awful!! Huge roaches (which we think were coming from the kitchen which was next to her room), terrible smells from other rooms in halls, blaring music and constant weed scent. She tried notifying the front on several occasions and nothing was done because there was no other handicap room to put her in. They also told us "roaches are common in AZ" and they refused to refund her for what they charged her. She was so traumatized from this she never wants to come ever again! DO NOT stay here! Consider yourself warned. read more

First room - the chair was disgustingly dirty, the ac stopped working and when I went downstairs to tell the front desk (because no one was answering the phone) everyone was M.I.A. It took nearly 1/2 hour before anyone came back and when he finally returned his response was "I'm not an engineer." This literally has nothing to do with anything. There is a setting on the thermostat that needed to be reset, which is done by hotel personnel, not an engineer. His offer was to switch rooms, but I had already used an entire can of Lysol disinfecting that room, so I had to sleep all sweaty in a stuffy, hot room all night. Second room was full of dog urine stench, a broken shower door, and the doors on the kitchen sink and dishwasher were broken as well. Apparently, they didn't have a maintenance/repair person to fix all of the broken doors, but I was told someone would be coming to clean the carpet. After 2 weeks no one ever came. This is completely unacceptable. They got 2 stars because Monica at the front desk tried her best to help as much as she could. I emailed the general manager after the first incident. It has now been 3 weeks and that person has never responded to me or acknowledged my issues. Not that it matters, but I am a Hilton Diamond member, meaning I've stayed an incredible amount of nights at Hilton properties, so I can say that this is one of the worse experiences I've ever had with the Hilton brand. Find other accommodations. read more

Home2 Suites by Hilton Gilbert - The thermostat that stopped working and left me with no ac. -_- - Hotels Near Me - Gilbert, Arizona

This is the third Home2 Suites I have stayed in for work. These are Hiltons newest chain of hotels. A little less expensive then some of their others. They are very modern. The room has a full sized fridge, large microwave, sink, dishwasher, and coffee maker. Nice sitting area with couch. You can pull a curtain out to divide the sitting area from the bed. Nice walk in shower, no tub. Free breakfast but somewhat funky. They have yogurt, cereal, and waffles, but the hot food is weird. Plant based chicken nuggets? Anyway, I like the place and would stay here again. Plenty of grocery stores, restaurants within a 5 minute drive. read more

Stayed here for my thanksgiving vacation at my uncles. The front desk was friendly and polite and assisted us quickly. The room was nice and cozy. The room comes with a microwave and a good size fridge to store your food. It also comes with a pull out table if you wanted to eat inside your room. It also has a pull out couch if you have extra guest or kids with you. The only thing I didn't like was it was a little smelly inside the room like someone left a large amount of dirty clothes in a hamper and there was also a small stain on the blanket. But other than that this place was great to stay at. read more

Home2 Suites by Hilton Gilbert - Room - Hotels Near Me - Gilbert, Arizona

When doing an extended stay and trying Home 2 Suites for the very first time, I was overall impressed for the value vs cost. The pros: -Rooms are like little studio apartments (this location; some locations have one-bedroom suites). There is a fold-out sofa and ottoman. Some locations offer only queen beds, some offer only kings, some offer both (this location I believe offers both bed-types and then of course there are also double suites with two beds.) -good breakfast! -they are cat and dog friendly but there is a fee (likely for cleaning) -they DO clean the carpets in between stays. I saw the maintenance man with a carpet machine a few times (this is more than I can say for a Hampton I stayed at previously) -semi-full kitchen. There are utensils, plates, cookware, and they have a fridge bigger than a mini size fridge, but not a full-size fridge. There is a dishwasher and a full size microwave. It is not a full kitchen however as there is no cooktop but I believe I have heard some say you can borrow an induction cooktop from guest services. -This particular location has LG 42" hdtv's with DirecTV. You can swivel the tv to aim toward the bed or the living area. -ironing board and closet space to hang shirts -hanging divider for privacy though this appears so thin you can see through it so I'm not sure I understand the point in the event I had someone with me. -desk area for working and roll-away table which could be used for various tasks Cons: -Each h2s location from what I see varies decor but pastel blue and bright orange lamps do not go with darker shades nor flow well with the bathroom, kitchen or living area. I get what they are trying to go for here with 'light and bright' but it really doesn't look all too good. Just sayin' -This location could use some etiquette training for their housekeepers. Many times they seemed to be in their own little world, walking around with headphones and glued to their smart phones in between cleaning rooms. I don't expect them to be my friends, but I found this kind of rude. When a guest is near and stopping on various floors they could at least say hello. A smile here and there goes a long way too. To a housekeeper reading this; politeness goes a long way as does cleaning ethic especially if you would like to receive tips. Believe it or not some of us guests do understand it's not the most enjoyable job but you don't catch flies with vinegar. Effort does go a long way and politeness and cleaning ethic will be rewarded by those who do take notice. The next area to suggest improvement -cleanliness. The property as a whole seems to be decently cared for. The guest registration area outdoors where cars pull up could use a good pressure washing, but the breakfast area/lobby, fitness center/laundry area was kept pretty clean as was the pool and patio area. The rooms could use a little more TLC. Mainly, I found dust in several areas such as on the plate rack, paper-towel holder, ontop of the microwave and table lamps both next to the bed and sofa. I mentioned this to the manager Kevin and he communicated it but the maid somehow missed it on her initial visit to my room. In fairness she came back and wiped 1/4 of the plate rack and left and at that point I just did it myself with the kitchen sponge and some soapy water. Now granted, I'm not a germaphobe but if Hilton prides itself on cleanliness then there is no reason things like this should be missed. Because if dust is missed how can we be sure what else was? I will say the bed sheets and other areas were clean. I know others have complained about dirty sheets but I did not personally experience a problem in this area. The shade to cover the window, though effective at blocking out the Arizona sun, is frankly not a good idea in my opinion. In the room I was in, it saw better days and this was one of the first things I noticed when I checked in is that it was crinkled from coming out of the tracks previously. There were some parts of it that appeared to even have holes. I did report it to the front desk. Not a deal breaker per-see but an eye-sore nonetheless in an otherwise good looking room. Jonathan and Kevin, as well as the maintenance crew were friendly as were the breakfast attendants. There was an issue with the TV pixeling and freezing upon settling in my room but after reporting it to Kevin at the front desk, maintenance came quick to replace the faulty cable and the issue was resolved. As I stated earlier about housekeeper etiquette; courtesy, politeness and professionalism goes a long way despite any other flaws. Conclusion: All in all, a decent stay. Have had better but have also had worse. If they can work on improving the few things mentioned above in regards to cleaning, they would be an excellent property. I honestly believe all hotels need to end the every four-days cleaning policy (unless the guest states no service) as I believe it is for this reason the cleanliness has slipped. read more

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Stayed here about 6 days. It's a pretty decent hotel, standard as they come with the Home2 brand. Very reasonable price for the area as well, one of the only hotels in the area that was at a reasonable price point this trip. Rooms are clean and housekeeping is REALLY on top of things. They were trying to get in my room to clean almost every day. I'm not a fan of having it done that often, but I'm sure some would rejoice. It's hard to get your room freshened up in most places even when you ask. The one downside is that the breakfast was a bit subpar compared to other home2's I've visited. They had all the same staples, but there's usually a standard of freshness that I've come to expect. A lot of the breakfast sandwiches and such seemed almost recycled, like they had been taken off the rack and reheated multiple days in a row. Same goes for the breakfast bowls, on top of just being a bit bland and tasteless. read more

We have our annual thanksgiving parties at my uncle's home in Arizona, but we opted for a hotel this year (only a few miles away)! Although our stay was short lived, this was truly the best experience I've had staying at a hotel. I've traveled countless times growing up that I wouldn't be able to tell you how many hotels I've stayed in! One of the many amenities I enjoy here is that they are super, extra secure! After 11PM, the hotel locks all its doors from random people (or animals?) entering the hotel. You'd need your room key to be able to activate and open the doors! AWESOME! I felt so at ease sleeping here for the two nights. Next, they have a complimentary breakfast room from 6:30-9:30AM (I believe). They have different types of cereal, yogurt, waffle makers, bagels & smear, oatmeal, breakfast drinks, and the best part was the hot foods (omelette, sausage and egg muffin sandwiches, etc.). Each hot item has a number on the package for you to match accordingly to the microwave. This is genius! It helps save so much time! Literally just one press of a button and you're all set! THEY ALLOW PETS!! I cannot tell you how many times we have snuck in our dog to the hotel rooms because we couldn't find him a sitter. It's so sweet getting greeted by pets every morning on the way out of our hotel! The employees are a whole different story. Every single person I have encountered here has been incredibly helpful, as well as super friendly and easy to talk to! Everyone has a huge smile on their face and it just makes the whole place brighter. This is definitely our go to place from now on for every thanksgiving weekend getaway. Thank you to everyone who has made our experience memorable! read more

Great price and very clean. Staff is great. Allows dogs which is a plus. Location is good and neighborhood is good

Severely disappointed. Finding hairs in places in our room and bathroom, and pieces of chocolate on the floor in the corner by the couch. I'm grossed out. House keeping did a lousy job. My previous stay I also noticed sloppy work by house keeping. Not sure I'll stay here again. The guy at the front desk is courteous, nice dude. He remembered us from the last time. House keeping needs to be re-oriented, if you ask me. I'm adding more. A chair in our room is so gross!! Check out piece of chocolate in corner. Hairs too gross to take pic of, yuck! My 11 year said, "we keep finding things the longer we're in here" read more

Home2 Suites by Hilton Gilbert - Piece of chocolate in gross corner by couch - Hotels Near Me - Gilbert, Arizona

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We came over the facility after having a horrible experience at the next door hotel (smoke-stank room and more) during Easter break. We called over in desperation to see if they had a room. We are a little bit picky as our kiddo is an introvert and really likes to have her own space to cave. We got a hold of Amelia (I believe that was her name) and she was understanding, bubbly and very helpful. We rolled over tired at the end of a trip and now pissed off at the other hotel, and she got us exactly what we needed which got a nice sigh of relief from us!! Big thumbs up to her - her customer service rocked (take note managers!!!) Room was really nice and very clean. Great experience. But be careful with the microwaves - the smoke alarm is extremely sensitive, so if you burn popcorn or anything the very loud smoke alarm will go off. They told us it is calibrated to pick up cigarette smoke, so that tells you how sensitive it is! My daughter over-warmed some cookies and... alarm. DOH! read more

I found this hotel when searching for a kitchen location. This hotel is BRAND new in fact I was the first guest to bring a pet! I love Hilton properties but I am in love with the Home2Suites. These rooms are perfect for the traveling family as they have full kitchens. They don't have a stove but they come with full size refrigerator, all your pots and pans, silverware, and 2 top burner can be requested for you room at the front desk. I needed this as I moved from TN to AZ and had a ton of stuff. The room I stayed in has a queen bed, with sofa bed, and kitchen. It has a table that runs all the way way down one side of the wall. One area for computer or desk, then dining table if needed. Tons of little pockets on Wall to put groceries or in my case boxes. This location is right off Val Vista and the 202. If you go up to the Gilbert exit which takes about 2 minutes you will find a WestCoast must....In and Out Burger!! In that same shopping center is a Walmart where you can get your groceries for the room. Tons of great restaurants and shopping in this area! Keep in mind this hotel has a breakfast as well. They have a waffle machine, bagels, yogurt, cereal, and a little fridge that allows you to make some breakfast sandwiches (pre-made just heat in micro). They also have a great fitness center, pool, and BBQ grills. Pet fee is $75 non-refundable, they don't charge for parking, they will place a $30 Incidental hold on your card for the stay as well. Staff was amazing and I will be back again if needed! read more

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When we arrived, they kindly said that none of the rooms where ready, so we asked if we could just leave our luggage by her desk so that they won't over heat when we wee out at soccer all day. Immediately they double checked and it turned out, a bunch of rooms that were reserved nobody showed up. As we headed on outside to grab stuff from the car, the manager rushed out to tell us the good news, getting us in a room right away. Props to the Manager and only desk employee for their quick service, getting us a room early, and going above and beyond at our stay. Great job to the manager for hiring hard-working staff. That manager worked her butt off making guests feel at home! read more

It is a 4 stars in this hotel category. So don't expect the fancy Hiltons because this place is not. The suites are large, good breakfast, workout room and laundry, internet is good as well. Staff is friendly. They could use some upgrades, like the sliding door in the shower, dirty carpet, old AC units. read more

I wanted to give this place 4 stars but for a person who travels a lot, I would honestly have to give this place 3 stars especially for what I paid. I stayed a total of 2 nights days but was charged for 3 nights since I walked in and booked a room at 4:30 am. A half rate would've been fair but I got charged a full rate. I didn't fuss about it because my family and I really needed a room considering we just drove 6 hrs and had to cancel our original RSVP across the way at Hampton Inn because of miscommunication. Pros: friendly staff, mini gym, pet friendly, rooms are nice and clean, modern hotel Cons: the breakfast wasn't all too great and neither was the coffee. The waffle maker overcooked my waffle even though I followed the timer. I can't even describe what the coffee tasted like; it tasted bad one morning and then subpar the next. Not much for their breakfast selection either. As for their rooms, I found it odd there wasn't a stove top to do cooking in their rooms, yet they nearly have a full kitchen (minus the stove top). I typically stay at a Marriott Residence Inn when I travel. So perhaps that's where my comparison comes from. The sponge wasn't wrapped up and instead was hardened. Makes me question if it was new. Housekeeping never came by so the trash just piled in my room. The room didn't come with a bar of soap for me to wash my hands with like all hotel rooms typically come with. I'm grateful they were able to accommodate my family and I last minute during Thanksgiving week. However, I wish they had a half rate deal for someone that walks in and books a room 4:30 am or just charges a little extra for an "early check in" and charges for 1 night instead of 2. read more

The bathrooms have these weird doors and somehow I got locked in the bathroom in my room and didn't have access to my phone. It was very scary I was in there for a good 20 minutes. The door looked crooked and the lock was broken. This is super dangerous. The elevator smelled of fish. There was no hot coffee the three days we were there. There are many hotels in that area to stay at, I won't be staying here ever again. read more

They didn't comp my room. Now I am disputing the charge with my credit card company. This hotel brand stinks. read more

Home2 Suites by Hilton Gilbert - Body hair in shower - Hotels Near Me - Gilbert, Arizona

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Stayed here for one night for my wife's birthday. The rooms were very clean and brightly colored. Included a kitchen with coffee maker, microwave, full size fridge and dishwasher. A stovetop is available to use upon request. The pool was heated to 86 degrees. Just wish they had a Jacuzzi. The gym was pretty good for a hotel. Bed was comfortable. Breakfast was included and it was decent. Only real dislike were the bathroom doors. They were pocket doors without a real handle and they were heavy. My wife had difficulties sliding it open and closed. Good stay though. Prices were a little higher due to spring break. Paid $220 for one night (taxes & fees included). read more

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I ended up here as a result of a nightmare situation during an excessive heat wave warning in AZ. I had been up since 2:00 am that day and drove 6 hours for business in Mesa and headed over 2 a brand new Casita off of Chandler Heights and Val Vista hosted by Mercy. Well this ended up becoming a nightmare situation 4 me very quickly. First this women forgets she even has a guest checking in at 3:00 PM, I showed up at 3:20. I paid in advance for 2 nights. Not a cheap stay as its a brand new Casita. I end up w/heat exhaustion as a result of being locked out and forgotten. I had booked at another place and was denied by another Airbnb in Queen Creek, bcuz I have MS. I find MERCY's Casita! What could go wrong, it's brand new?! Upon arriving I thought it was so nice I'll book for the 16th of June as well, the minute I get there, I quickly find myself living out a nightmare situation. I've been locked out during an excessive heat wave! 115 degrees out side and I'm l thinking I must be at the wrong place? I prepaid well in advance, I call and no one responds. I message no responds, I look at the address, correct address so I go and knock at the front door. By this time I'm starting to sweat and my shirt is soaked! A man finally answers, says his wife isn't home she's at work in broken English. I showed him I had a reservation. He finally lets me in only to find it's 86 degrees inside the casita. I have water packed in my car that was once frozen and I started taking water in as fast as possible as I start to feel sick. Note! Wife isn't at work. Lie #1! She finally shows up at the door said she hadn't been at work. Omg!!! During an excessive heat warning week, she for gets a guest? She says no big deal? No big deal?! It was a huge deal! She says she forgot?! Of all the people she should know what heat does to a person w/MS! After an hour the thermostat still reads 86 and I'm now starting to get sick. I tell her that the place isn't cooling down, she says give it more time. I told her you knew I was coming, how can you allow someone to check into a Casita at 86 degrees and you don't have the common curiosity to set the temperature at at a decent temp? I'm dying now from the heat as I've unpacked my car, my clothing is soaked, my hair is dripping wet and I'm shaking. I told her this place should be cool by now. She try's to tell me it's cooling, after an hour it's still at 86 degrees. I ask her where is the AC is, it's running, but it's not cooling. I tell her to get an AC repair guy out and she say's, but it's new and under warranty, I told her it's the law! You can't expose me to these temps! She wouldn't make the call. I'm now getting 2 a point of where I'm going to black out. I begged her 2 call an AC repair man, she said she placed a call, but no 1 cld come until the next day. Funny I call a 24/7 emergency AC called, Simply the best heating and cooling in Gilbert and they say they can come out, only the owner has to call and she refused. I need to leave and go cool off some where anywhere! I message and call her to tell her they can come fix the AC! No respond so I return after several attempts of messaging and calling her w/no reply. What ignores a guest call and or message? So I returned, got my things together 2 leave, I call Airbnb and they do nothing!!!! It's now 9:30, I'm sick at this point, I find HOME 2 Suits by HiLTON. They have a room for me! Let me tell you I must of shown up looking like I was going to pass out and Monica who works the front desk quickly checks me in at the front desk and comes to my aide. Talk about incredible customer service here. I was overwhelmed by how responsive she was to my needs! I can't even express my gratitude enough! She gets my things and takes it to the room and cools the room down immediately. I didn't have a little bit of stuff I had a lot. Her and another guest (Imam) w/the shirt that says Ew, people (must be a private joke as he is a doll and a gentleman and he helps as well to get it all my things!! Incredible CUSTOMER SERVICE, incredible guest. I'm blown away!! But I can barely keep it together. She gets cold water down me. Gets the room together, At this point I'm overwhelmed w/gratitude! I was given the red carpet treatment as if I was the most important person in the world! I can't say enough give I'd things about how I was treated by these 3 people at Home 2 SUITS in Gilbert. Fantastic customer service!!! The stay was incredible! Stay away from AIRBNB's, all hype and they do nothing 2 help u. Thank u Monica, Bradley, and Imam, 4 making this the best stay and experience ever!! Thank u Monica 4 all ur concerns and the care u gave me and Bradly too! Both were willing 2 go over and beyond 4 me. I will continue 2 give them my business and stay away from Airbnb's. Hilton earned my business that night! Incredible caring people! Two ppl I care about and I call my them my friends and my Hilton family! Thank you from the bottom of my heart! read more

Home2 Suites by Hilton Gilbert - Hotels Near Me - Gilbert, Arizona

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My family and I are in town and we decided to stay at the Home 2 Suites in Mesa AZ. It is a beautiful hotel, amazing breakfast too. But, the only bad thing about the room situation was the bathroom was a little small, although it did the job! With that being said, something major that shouldn't really be happening is the laundry room being in the super small gym is people sit in there and watch you work out while the wait for their laundry. It was a very uncomfortable experience. I get that if someone else was in their working out it would be perfectly fine. Over all, nice hotel, friendly workers, good breakfast, decent sized rooms. Very beautiful area as well. read more

We almost always stay at Hilton's, but this was our first experience with Home2 Suites, and it didn't disappoint. The room has a bed, a sleeper sofa, and a "kitchen" with a full size refrigerator, sink, and microwave. The only reason I quoted kitchen is because it does not have a stove, but I don't see that as a problem. Having a regular refrigerator instead of one of those tiny things and a microwave was enough. It was surprisingly quiet too. Would definitely stay again. read more

I stay here at least once a month . Such great service and Sandra at the desk is just so great , she's honestly about customer service .

This place was nice and clean and the staff was really great and friendly, BUT when we checked into our room it was 8:30pm and the AC had been completely turned off all day so the room was 85 degrees while we were trying to go to bed. Also their queen beds are thee most uncomfortable beds I have ever slept on. Our backs and shoulders are so sore from sleeping on it for 3 nights! The mattress is super thin and springs poke you in the back. The bedding is also very scratchy and uncomfortable. I definitely hoped for more with Hilton's bedding. Unfortunately I will not be staying here again due to the uncomfortable beds and hot room the first night. It made it very hard to get any sleep. read more

I would not recommend this property for any type of business. I authorized a one-time charge of a specific amount and the hotel over charged me by almost $1000. I reached out to the staff and the manager and they refused to refund the incorrect charges and told me I would be forced to file a claim with my cc company. After filing an overcharge, the hotel disputed it and I was recharged the incorrect amount once again. I have repeatedly attempted to contact the management over two weeks time and have not gotten anyone to return any calls to resolve this matter. read more

When our AC in the house went out we were happy to find this hotel that let us and our dogs escape the heat while we waited for repairs. Room was stellar, pets were welcome, breakfast was good. Reasonable rates as well. Definitely recommend this place. read more

We picked this place out for my in-laws and it was wonderful. They stayed for a week and got a reasonable rate for a brand new hotel. I hope that they visit again, so I have another excuse to come back to this hotel. The rooms have a full kitchen and they're perfect for people who are looking to stay for extended stays. It worked out perfect for our family. read more

We stayed here for six nights while our air-conditioning was being replaced. Great breakfast in the mornings and super friendly. They were there for anything and everything we needed. We were definitely not the only ones out of our house due to the same thing. I will definitely have any family or friends out of state when they come to visit stay here. Very clean, brand new and just excellent! read more

Excelled expectations - the room was extremely nice, breakfast was want the family needed in the morning. Claws also able to get a workout in - wish I can remember the name of the cable machine (kinda want it for my house) read more

So I have stayed at this hotel several times because my doctor is in Gilbert and sometimes it's just easier to stay in town. However, after this last trip I will probably just stay at the Hyatt because the young gal that checked us in could seriously use some training. I will say she checked us in with no issues but once we got to the room I noticed we only had 3 pillows for two adults so I called and asked for more and she proceeded to tell me that she wasn't sure when she could get up there because they were short staffed and only had two housekeepers. Ok no problem. So I told her we were going to head out for a bit so to let herself in. Well as we were waiting for our Uber I noticed her hanging out with her friends and taking a smoke break. Again, no problem. Well we get back from dinner and when I walk into the lobby I again see her now on her phone talking to whomever so I asked if she had brought us pillows yet because we are now ready for bed. She then again comes again with the excuses as to how she is so busy and they are short staffed. Look, I am very empathetic to the times we are living with and the lack of good employees. However, as a paying guest I really don't want to hear now for a second time more excuses but yet you have plenty of time to take smoke breaks, hang out with your friends on the clock, and also make personal phone calls when all your duties have yet to be accomplished. So because of this one gal we will now take our business elsewhere. read more

First time at a Home2, excellent choice. Room set up to stay for a few days with a large refrigerator, good size microwave, dishwasher and cooking utensils. Bed and pillows great. Room well done with great TV, storage, and sofa. Breakfast very good compared to other similar price points. Friendly staff. Will be looking to stay at more of these in my travels. read more

Had to stay 1 night in the East Valley and we were pleasantly surprised by this location. Nice and clean room with a comfy bed. Had to get an upgraded room to get a king bed. We did not need the extra space, but will know for the future if we are traveling with kiddos. Only reason for the 4 start is because the breakfast was lacking. Not really interested in the breakfast, but since it was included we went to check it out. They were out of coffee, had only bread and some microwave eggs... we ended up down the road at Eggs + Joe, which was great... read more

Been finding out January is the busy time to travel to the Phoenix area. Usually stay at the Hampton but decided to give Home 2 Suites a try. I was really impressed. The staff was super friendly the breakfast staff even kept open a little longer for us after we had a vehicle issue. The room was clean and spacious. I liked the modern design and furniture it felt like a Euro style hotel. The hot breakfast has a larger selection than the Hampton. There is sausage and egg scrambles, bagel egg and sausage sandwiches, English muffin and sausage sandwiches, fritatas, and yes waffles with a larger selection of toppings than a Hampton. I was really impressed and would stay here again gladly. read more

Our first time at this location and we were very happy. This is a new hotel, pet friendly. Very clean, quiet and good morning breakfast included. read more