I had the worst stay here. The hotel is very old and outdated, with worn-out, uncomfortable beds…read more The soundproofing is non-existent I could hear everything in the next room. I also felt unsafe because there was a large piece missing from the bottom of my door. While the staff was nice and the room was clean, the building itself is in rough shape. I wouldn't recommend this place if you want a modern or quiet stay.

Well situated location with a drive-through Starbucks close by, many restaurant options and lots to…read moredo outdoors within an hour! The rooms were clean and staff was friendly. Safe location. Would happily return.

Great location good view from floor 6 it's clean and a well maintained property and they even have…read morethe little travel bottles of shampoo and conditioner still. Highly recommend

DO NOT STAY HERE! Front desk staff booked me in, took my money, then proceeded to tell me they have…read moreno rooms available & I can't get a refund. The lady at the front desk was so high that she could barely function, let alone do her job. She gave the managers contact info & they refuse to answer messages. Save your time and money and book elsewhere

Clean hotel with tasty breakfast items…read more The location wasn't close to any attractions but it was nearby restaurants, fast food chains, and a grocery store. There was also a small shop at the entrance selling snacks and chargers. Check-in was a bit slow as they had difficulty finding my reservation. However, the receptionists were always kind and helpful. The 2 queen bed room was spacious and included a microwave, mini fridge, coffee machine, hangers, and an iron. The bathroom had communal soap, lotion, body wash, shampoo, and conditioner. There was a note on the sink stating that other toiletries were also available upon request. I wished there was more toilet paper was included as there was only one extra roll. There was a sufficient number of towels for the sink and shower. However, I found the shower to be difficult to start as the shower pin was stuck. The shower knob was also labeled backwards as the "H" was on the side of cold water instead of hot. The bed and pillows were soft and supported. The bedsheets were clean but could have been thicker. I enjoyed the easy access to outlets and lighting from the convenience of my bed. The TV was large and there was a decent number of channels available. Breakfast was simple yet executed well. The omelets were light and fluffy. Potatoes weren't always served but it was a good day when they were. Everything was seasoned and cooked well. Sausages were juicy and bacon was crispy. There was also fruit juices and coffee available. Other items included cinnamon rolls, cereal, oatmeal, and made to order pancakes. I would have loved healthier items like fresh fruit but the spread was more than sufficient for me. Although others enjoy actual dishware, the disposable plates and utensils made it easy to eat on the go. Would stay here again when visiting Mesa or Gilbert. Clean and priced appropriately and still one of my favorite breakfast options.

Dog friendly, quiet, ridiculously comfortable bed. We stayed the weekend of Thanksgiving and they…read morewere accommodating for us to even check in early from our long drive from CA. Rooms were clean, comfortable, we'd stay here again for sure.

We stayed here for our anniversary and had a wonderful experience! We had a two-room unit, which…read morewas really cool and gave us plenty of space. Everything in the room was nice, and the bed was very comfortable. The staff at the front desk were especially friendly and always eager to help. There's also a nice bar/restaurant nearby that we really enjoyed. The resort has so many great amenities, including swimming pools, a hot tub, basketball court, and pickleball court. Everything was very nice and made it feel like there was plenty to do without even leaving the resort. The only downside was that parking could be a bit of a hassle at times, but it certainly didn't take away from our stay. My Wife also enjoyed the occasional Duck visit !! lol. Overall, we had a very enjoyable anniversary getaway and would definitely stay here again!

Clean accommodations. Kitchenette was perfect. Table & chairs for eating was a plus. Huge bathroom…read more Odd that it had shower with window. It was frosted, but could be seen from outside. Front office staff were pleasant. Bed was uncomfortable. Definitely not sound proofed. All noises from adjacent units and above were heard. Not enough parking in immediate area of room.

Checkin: November 15, 2025 Checkout: November 18, 2025…read moreRoom 402 Bed bug bites and overcharged! confirmed by Doctor, I have Bedbug bites on my lower left leg and right upper back. He said I should notify the hotel for future guests. I called and confirmed we did not need a code for the medical discount. (We needed the code at a diff hotel in Scottsdale.) When we checked in, I verified we were there for medical reasons and asked what the rate was. He said we would get it at checkout. I have never stayed in a hotel that would not tell me the rate upfront. He ran my CC, but said it would not be charged until we checked out. (I did not prepay) Upon check out, the GM, Tammy would not honor the medical discount. She said because I made the reservation via Expedia, she could not give me the discount (even though I called ahead, and was told when we checked in that we would be on a medical discount rate). Luckily it was only a 3-night stay - but I was mad enough with just those days being at a higher rate. House keeping did not clean our room on the scheduled day. Although we will need to return in 6 months, location is perfect - close to medical facility and restaurants... We will never return to this hotel.

I had to come to AZ for a little medical procedure and booked this hotel because it was close to…read morethe doctor I had to see. It was a great choice. It's close to a ton of places to eat. The rooms are spacious and clean, a little dated, but comfortable. The staff was friendly enough. I had to check out of my room but still had time before my flight and needed to take some meetings. The downstairs lobby area has plenty of seating and even little nooks where you can sit and work and not be disturbed. I never go down for the breakfast, but they had some decent options in their market if you are arriving late and need a little snacky snack. If you're looking for an easy and convenient space to stay, I recommend. I mean I think most people know what they are getting with a Residence Inn, but just in case the nice thing is you do get a small kitchen and there is usually some living space separate from the bed. I really felt like I had a ton of room to spread out.

This resort is so beautiful and keep up,everything you wish for is here,l have lived here for 3yrs…read moreyear around. Patti.

Nice park, great pool and hot tub! The grill has some great food and weekly specials. Don't forget…read morekaraoke at the bar on Thursday!

Well I'm leaving today homeless, although my income is substantial and 2 apartment complex, that i…read morefound by searching myself and really doing most of the work to process to avoid homelessness, especially since I'm 72 years of age, with no living relatives. At the last minute the folks in charge realized that I didn't have a hard copy of my social security, and even after receiving a receipt, stating that the hard copy would be mailed. I was told they would have to kick me to the street and then I can go to the city of Mesa ,and start over again with the process to get funding for housing,the initial move in cost.Unfortunately even after being told I would receive additional time pass the 90 days, because the documents needed were recognized and believe that little more time to finalize everything would be granted Some of the clients had expressed that they had lived there for months to a year. I was shocked when they wouldn't wait less than 3 weeks to help me Yet,my pension from the railroad was more than most of the clients that were involved with the housing for the homeless. Well I guess I'm the wrong race. What a disappointment.

this place sucked you can't do anything and no one gives a crap about everything and there are bugsread more

I gave this place 5 stars because it was clean and looks like the pictures! That's always what I'm…read moreworried about is bugs and cleanliness! It's not a resort but it's descent. This place was nice looking ok yeh outside and the lady who checked us in was very nice and efficient. Our room was like the pictures and simple. It was what we paid for, simple and clean. I had no complaints, we stayed for one night. If you need somewhere cheap and a quality safe place to sleep for the night, this is your place! The surrounding area is under construction but soon that will be over and the light rail will only make this hotel a better spot! ps. not every room comes with a sexy chocolate man!

What a steal! After such a long day, felt great not to have to deal with any bs when checking in…read morewithout a reservation. We didn't plan on staying in Mesa, but it was worth it. Everyone was extremely nice. Our room clean and comfortable. The room was big and so was the bathroom. It was almost 10pm but there were places not to far still open for food. The breakfast not fine dining but the basics (i.e. pasties, do it yourself pancakes, eggs, bacon, cereal, yogurt, fruit..etc)

We chose to stay here again because our first visit was convenient, reasonably priced, and overall…read morea positive experience. Unfortunately, this stay did not meet those expectations. I booked through Booking.com with a "pay at the property" option. However, one night was charged to my account prior to arrival, which was unexpected and confusing. At check-in, there were issues with my payment method. The front desk told me they "only accept real bank cards" in reference to my SoFi card. This was surprising and came across as dismissive, especially since it is a legitimate bank card and had already been successfully charged prior to arrival. After asking me to wait, I was then told the card had declined, which did not appear to be the case. We offered an alternative card, but were told that was not an option. The situation felt inconsistent and could have been handled with clearer communication and more flexibility. Additionally, on the morning of checkout (11:00 AM), we stepped out briefly and returned at 8:45 AM to find that our room keys had already been deactivated. When we asked about it, we were told it was because we were checking out that day, even though it was still well before checkout time. This created unnecessary inconvenience. Overall, the main issue was not just the policies, but how they were communicated. A more professional and guest-focused approach would have made a significant difference. We hope the hotel can review these processes, as the property itself has potential. With improvements in service and communication, the experience could better reflect what we experienced during our first stay.

We were in town on a hiking trip and chose this place because it was near where our other friend…read morewas staying and honestly, we couldn't have been happier. Checking in with super quick, and checking out was even quicker! The staff was pleasant, everything I witnessed inside and outside of the property was kept very clean. The room was more than adequate and the beds comfy. Also, their prices were very fair. ** My only request would be for the vending machines to take credit cards because I just don't often carry cash.

I had a good experience. I wasn't out and about in the city, but really just taking a much needed…read moreday to myself and my husband (who travels for work). The room comes with a full kitchen and a bathroom that has a little section for towels and counter while closing off the toilet and bathtub. The bed and pillows were comfortable, and there was enough room to hold all our luggage. I had a very comfortable, relaxed evening. Something I really like is that the pool is shared by this property and the Holiday Inn next door. I think they're owned by the same parent company, but it's good to see the hotels looking at reducing the environmental impact by consolidating pools instead of building more. There are also EV charging ports available if you have an electric car. The hotel has a gym and amenities but I didn't use them, so I can't review their quality. Nice experience overall though. Would recommend.

For visitors, this place has what you need. It's not fancy but it serves the purpose well. Free…read morebreakfast and good options. To go coffee containers and can make your own parfait. Also can make your own waffle which was surprisingly good. The bed is comfy and the room was pretty clean. There's a pool and gym as well. Staff are nice and I had some noise issues and they were able to help resolve. Overall, decent stay and convenient location for the local organizations around. Saw a lot of visitors on vacation and travelers on work trips as well.