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    Windemere Hotel and Conference Center

    1.5 (143 reviews)
    Open Open 24 hours

    Services - Windemere Hotel and Conference Center

    Bartending services

    Catering services

    Post-event cleaning services

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    The grass, and even the weeds are all dead. There was dog poop smeared on the lintel of the door to my unit. There were small black bugs in the bathroom and on the couch. I went there because my a/c quit, got there, it was over 100 in the room. By morning with the a/c on full blast all night, still in the 90s. It was cooler at my house. When I complained, I was not offered anything other than another room, which also would not have had its a/c unit on and would have been just as hot. It was the middle of the night and I could not find another hotel that would pick up the phone and would take a dog, so I stay. Waste of money. I should have gone home once I saw the dog poop.

    Tiffany H.

    This place is kinda pricey for what it is Don't get me wrong the office staff is very friend the outside and inside of the rooms are except able but the crowd of people that hang out around here I guess I should say especially at night are a lil intimidating especially coming here alone inwouldbt recommend it. There was a fight earlier in the day management was right on top of it however its not a place inwould go for an evening jog at.

    Jacuzzi tub with working jets
    Nicole P.

    This place isn't as bad as the reviews. Honestly if you know anything about this part of town, yes it has homeless and yes it's ghetto, BUT the two nights we were here we didn't see really any activity. There is a cop car on location but I think that's just to help prevent anything from happening. Not because it's a known area for activity. I didn't see any bugs besides beetles the first night but we did have some roaches go for our food the second night. I saw them first when I moved the stand the tv was on to hook up my PlayStation. The cable was def hard to get working at first, you have to jiggle the cords or unplug and replug it in to get it working. The jacuzzi tub was by far the best amenity. Highly recommend. The pool sucks bc it's in the middle of summer in az and your pool is closed due to 'Covid' but everyone else has there's up. Another bad part is the phone was not connected, even after plugging it in, and they apparently only had one ice machine and it either was out of ice or wasn't working.

    Brittany M.

    I did not stay at the hotel, so I cannot review on that side. Though, I have attended multiple events at the conference/banquet center. I've been to a wedding, which was decorated beautifully! I've also attended 3 Christmas parties, a baby shower, and a holiday boutique! They were all great experiences! The food has always been awesome and the staff is very professional. Donna is knowledgeable, friendly and she will answer all your questions :)

    More markings on a chair.
    Tabitha D.

    RUN FROM THIS PLACE!! This has to be the worst place I have stayed. It VERY obvious bad thing happen here. The first sign of this is there is a sheriff sitting outside 24/7. The next is you can tell the room we had gotten had been broken into. You could tell that on the bathroom window they had tried to break in. Also on the door itself you could see wood chipped away where somebody tried to break in as well. Also in the bathroom, on the bathroom door you can tell somebody had kicked it in. There was also graffiti on the wall that had one layer paint covering it but you could still see the graffiti. There's also red spray paint all over the balcony table and chairs. The fact they have to have three ways of locking the back patio sliding door is also very alarming. The outlet sockets were falling off the walls. There is markings and rips in every chair. The bar chairs have been reupholstered in old bedding. Which is just gross. There were holes in the countertops were something had obviously been screwed into it and the holes have not been filled. You could also tell the countertops have not even been wiped down. There was still trash left in the room. Cracks in the ceiling. Along with massive holes above the bed were you could tell spiders have been coming in and out from the cobwebs. This place is just bad. DONT STAY HERE!!!!!!

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    this place sucked you can't do anything and no one gives a crap about everything and there are bugs

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    Page 1 of 4

    Ask the Community - Windemere Hotel and Conference Center

    Review Highlights - Windemere Hotel and Conference Center

    The catering staff at Windemere went above and beyond for my wedding day - November 6th 2010!

    Mentioned in 3 reviews

    Read more highlights

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    The price was over $400 for one night! We stayed on Dec. 7th a Sunday. Weird there are no closet…read moredoors.. it looked like shower curtains. The doors for the shower would not stay closed... kept rolling open. Breakfast was over at 9:00.. most stay open until 10am. Room was nice and big. Staff were nice. Would like to add an update. Frank Romo the manager called me personally and his customer service is amazing! He resolved all issues and was so kind and professional. We will be staying there again for sure!!! Thank you Frank!

    We really liked our stay here minus a couple of snags. The site was very clean and inviting. The…read moreroom was spacious. The location was easy to find and conveniently located near a center with various restaurants, a grocery store, and entertainment options too. We were in town for a soccer tournament and this room worked perfect as it was myself and my spouse and our son who stayed on the pull out sofa bed. We had a short stay however I can see with the kitchen amenities it would be nice for longer stays. The outdoor seating was nice and the soccer players made themselves comfortable there at night. The pool area was nice and had nice views of the golf course next door. When I mention a couple snags - the shower was very nice it had both the waterfall over head option as well as a standard hand held shower head. There was some gross build up on the face of the shower head. When we were nearing the area from our Southern California drive we called and asked about early check in options and they advised to check back around 11a-12p. When we got there it was within that window and they seemed rather irritated about this ask. They noted that our room was being sanitized and would take up to an hour. They had a nice seating area in the entrance lounge space so we sat there. We took in the beverage station which was a great option, however we waited about an hour and a half before we finally began to ask for updates. The manager seemed over upset that we had been advised about early check in options. It all worked out and we got in a little earlier than standard check in. The next morning the breakfast was nice and there was various options beyond the prototypical continental breakfast.

    La Quinta by Wyndham Mesa Superstition Springs - Shampoo and conditioner small travel bottles.

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    Holiday Inn Express & Suites Phoenix East - Gilbert

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    Residence Inn by Marriott Phoenix Gilbert

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    Baymont by Wyndham Mesa Near Downtown - 2 Queen Bed Room

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    I gave this place 5 stars because it was clean and looks like the pictures! That's always what I'm…read moreworried about is bugs and cleanliness! It's not a resort but it's descent. This place was nice looking ok yeh outside and the lady who checked us in was very nice and efficient. Our room was like the pictures and simple. It was what we paid for, simple and clean. I had no complaints, we stayed for one night. If you need somewhere cheap and a quality safe place to sleep for the night, this is your place! The surrounding area is under construction but soon that will be over and the light rail will only make this hotel a better spot! ps. not every room comes with a sexy chocolate man!

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    We chose to stay here again because our first visit was convenient, reasonably priced, and overall…read morea positive experience. Unfortunately, this stay did not meet those expectations. I booked through Booking.com with a "pay at the property" option. However, one night was charged to my account prior to arrival, which was unexpected and confusing. At check-in, there were issues with my payment method. The front desk told me they "only accept real bank cards" in reference to my SoFi card. This was surprising and came across as dismissive, especially since it is a legitimate bank card and had already been successfully charged prior to arrival. After asking me to wait, I was then told the card had declined, which did not appear to be the case. We offered an alternative card, but were told that was not an option. The situation felt inconsistent and could have been handled with clearer communication and more flexibility. Additionally, on the morning of checkout (11:00 AM), we stepped out briefly and returned at 8:45 AM to find that our room keys had already been deactivated. When we asked about it, we were told it was because we were checking out that day, even though it was still well before checkout time. This created unnecessary inconvenience. Overall, the main issue was not just the policies, but how they were communicated. A more professional and guest-focused approach would have made a significant difference. We hope the hotel can review these processes, as the property itself has potential. With improvements in service and communication, the experience could better reflect what we experienced during our first stay.

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    Staybridge Suites Phoenix East - Gilbert - Coffees 24hrs a day.

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    Windemere Hotel and Conference Center - venues - Updated September 2026

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