I'll gladly stay at this hotel anytime. I stayed here once in 2023 (forgot to review) but recently, I was on a work trip and Canopy by Hilton in Tempe was within budget and close enough for work-related stuff in Scottsdale. So many pros about stay here: :: Water refill stations on every floor :: Lobby bar/restaurant :: Room service :: Gym and rooftop pool (with a bar and foods) :: Comfy rooms with all sorts of closet and luggage space, steamer, desk, charging stations/outlets. :: Cute decor Really, not a single gripe about either of my stays. read more

Umar welcomed us to the joint and it was an amazing stay. He was very nice and made the check in experience super easy and pleasant. They sent a text to the registered phone to check if the room was as is...Hilton Honors standard I really enjoyed this location. The sky too bar, Alibi was very good and the mixologist were very capable. They got the drinks out quickly. We had breakfast at the downstairs restaurant - Alter Ego - the next morning. Super friendly team, and Madilyn was very nice to the kiddos. She was an excellent server. The room was clean, the bed was comfy. The amenities, whether it be the flat screen, the coffee maker, or even eat plugson the night stand. Look, we didn't need the ear plugs, but they were there. The pool on the roof was cool, and next time we are in Tempe, we will definitely use it. I also found the location to be excellent. We were within the shadows of the ASU grounds. There were plenty of locales to check out within walking distance, but the Canopy had everything you might have been looking for. And for an overnight, not too shabby - resting was easy. The on the spot parking is valet for $45, and the self parking is only $6 less a block over. I recommend. read more

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Ok, so I have been to this business more than once: I have attended the Summer Series Pool Party twice, and I've dined at the lobby restaurant twice. I held my recent milestone birthday gathering there recently, and I was *more than* impressed. Gathering budget changed last minute, but my special day was spent as if it had t changed at all! Food & Beverage Manager-- Justin-- has been in the business *for a HOT minute* and knows his stuff, especially how to make a girl feel like a princess on her birthday. Both times I've dined at Alter Ego, Josh was my server, and that's because the second time, I requested him. He is the Lead Server now, and the most humble, kind, and gentle "giant" (super tall, very buff, could be imposing, except he's amazing)! Everyone from the valet kids, to the general manager-- I feel horrible I can't recall her name right now-- are easy to approach, talk with, and laugh with! Super chill group of folks who know their stuff! read more

The grounds a hotel is well kept and definitely a very comfortable place. The bed is very comfortable and firm just right. There is water filling stations in the hotel as well so you can refill your water. However, you have to be careful with a different fees they charge. Parking is $47. There is also a night kit that is $14 if you use it. So just be careful on what you use. Unfortunately, there's not really much parking options downtown Tempe so you're kind of stuck. The layout is nice, but I would've preferred that the closet is able to have a door to close rather than just open. read more

Canopy by Hilton Tempe Downtown - Hotels Near Me - Tempe, Arizona

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Shout-out to GARRETT!!! Garrett is one of best bartenders in downtown Tempe!!! They have the best burgers in my opinion, as I've had them several times. The ambiance is awesome on the rooftop where you can take breath taking photos over downtown Tempe. You don't have to be a guest to go on the rooftop! I took my Auntie here for a goodbye view after taking her to din din in the area. We really enjoyed ourselves. I'm looking forward to returning as usual. read more

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I just finished my second stay at Canopy in Tempe and have mixed feelings. Both times I booked with my Amex as part of The Hotel Collection. That gives me $100 food & beverage credit but the hotel won't honor my Hilton Gold benefits which should give me $60 anyway. I'm also supposed to get late checkout when available but both times it wasn't available. I'm paying more for a booking via THC, so what exactly am I paying for if I get no extra benefits? The room itself is pretty good. Nespresso in the room which is nice but I prefer an Americano so I brought my portable electric kettle. Was so much better than drinking espressos last trip! The bed is comfortable and the room A/C worked great for me, though I've read other reviews where they said they had problems. I will say the rooms are really dim. I had all the light on and could barely see anything when trying to work. I didn't like that. As for the restaurant and bar, those are great! The food is better than your average hotel food and the drinks are great. On top of that, some of the staff remembered me from my last trip a year and a half ago. Honestly all the F&B staff are really excellent. Food can be slow to come out but there are some really good dishes, like the breakfast burrito and the miso salmon. Had I not had my benefits tripped, I'd enjoy this hotel a bit more. Next time I'll stay somewhere else. read more

Worst vacation ever. The noise level was so high that we couldn't sleep for 5 nights. Our room was on the fourth floor and street was so busy all day long. We complained to the front desk and what did they do? They gave us earplugs. Never again. Don't stay there, they don't care about you. read more

Beautiful new modern hotel in downtown Tempe. The hotel is located one block from Mill Ave. which is the hub for dining and shopping. You do not need a vehicle is you are staying in the Tempe area. There is valet parking for $39 a day or self garage parking for $20 a day. The lobby is gorgeous with eclectic chairs and a fireplace. There is also a bar and restaurant. Check in was super quick and easy. We were upgraded to a high floor corner room for being a Hilton Honors member. The room was modern and clean. The bedroom was separate from the bathroom area and separated by a barn door. The closet area had a coffee nook and a cooling drawer for perishables. Instead of an iron a very nice steamer was provided. Check out the rooftop deck bar/restaurant. They have a regular happy hour and a reverse happy hour. The views are amazing. Definitely try the guacamole,salsa, chips appetizer. read more

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When I visit the Phoenix area, I typically stay in Scottsdale, so Tempe was a new location for me. The ride from the airport was super quick (and who doesn't appreciate that?). On the plus side: + Love the glass water vessel and the ability to fill it up down the hall (I want this amenity standard in all hotels!). + Clothing steamer + Taco Tuesday on the rooftop (and the excellent bartender with her festive holiday mixology who made our afternoon) On the minus side: - Couldn't close the curtains fully so had to make peace with sleeping with more light that I'd like - Slightly uneven water temperature and pressure in the shower For my quick, one night trip, the Canopy and its staff treated me well. I only wish I'd been able to nab a cinnamon roll in the downstairs restaurant before I flew out. Maybe next time! read more

Canopy by Hilton Tempe Downtown - Nice, light-filled room - Hotels Near Me - Tempe, Arizona

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I really love this property! The staff is amazing, especially thaylor (spelling might be off). I've been hosting my National trainings here for a couple years now and every year they get better. The sales/convention space team is odd but everyone else is great. I only say that because I've never actually met them. I work with them for years and they never show up to say hello or introduce them themselves and if i need them on a weekend (during my event) they aren't around and don't answer calls. Besides that, this hotel is wonderful. The food, the rooms, the drinks, and the pool. read more

Canopy by Hilton Tempe Downtown - Hotels Near Me - Tempe, Arizona

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Location and decor were great. Walking distance from ASU and lots of places to eat. Room was very cute and the vibe was great. The bathroom and closet area share a space, so it makes the area seem bigger, which is nice. The bathroom amenities were different from other Hilton properties. Apotheke Charcoal is a very distinctive fragrance. If you don't like earthy medicinal smell, use your own products. What was a bit of a disappointment was the parking. Self-parking was $25 per ENTRY. Valet was $40.00 per night. Each time we parked we got a text to encourage tipping. The recommended was $7.50 each time. That seemed a bit much. So we tipped cash. If you need to be close to ASU this is a great location. read more

Canopy by Hilton Tempe Downtown - Bathroom/closet area is spacious - Hotels Near Me - Tempe, Arizona

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Stayed here while visiting my kid at ASU. Excellent location. It's across the street from the campus, 2 blocks from the trail up "A" mountain, next to the student apartments including Tempe Union. Nightlife is at your doorstep on Mill street (a block over). This hotel has a rooftop pool and bar. Very nice having cocktails while taking in the view of downtown Tempe and the beautiful mountains. Downstairs is a restaurant that you can order excellent flatbread pizzas at and other foods. Flatbreads are just a favorite. Rooms are comfortable. Huge bathroom with sliding barn style door. Full length mirrors. Nice hot showers. Air conditioning in room is just right. Relaxing just being in the room. Next door is insomnia cookies and whole foods market. Canopy also puts you around the corner from Happy Joe Coffee. You can get CBD coffee at there. Would I stay at Canopy again? And again? Absolutely!! read more

I'll start off by saying the front desk was extremely nice and the lobby is gorgeous. We came here today to celebrate a friend's birthday, she rented out 2 cabanas on the rooftop. We were really excited for this! From the minute we got to the pool, the service was lacking. There was only 1 bartender and no server for the cabanas however the bartender told us to order at the cabanas? She also said that she would come back and never did. We also ordered a guac and buffalo cauliflower and we got it 30-40 minutes later, cold. We then had the pleasure of meeting SLADE. Who gave us the attention and service that we needed. He went above and beyond to make sure that not only us, but everyone in our cabanas were taken care of. I'd assume that each cabana would have a server of their own, as many of the others we've gone to have that. Maybe this is something that you guys should look into having. read more

Canopy by Hilton Tempe Downtown - Hotels Near Me - Tempe, Arizona

The one unbreakable requirement for a hotel is to enable a good night's sleep. This Canopy by Hilton fails that test. Even on the 7th floor, the street noise from University Boulevard sounds like Pit Road at NASCAR. Cars without mufflers, racing or revving their engines, all night long. Loud enough that my wife could hear it on the other end of a phone call. It's obviously a known problem, because, when I arrived, there was a pair of earplugs and an apologetic note on the bedside table. I've never seen that before, even at hotels on airport property. Maybe the builders cheated on sound insulation. Or they used double-paned glass when they should have used triple-paned. Or maybe some carpet would have helped. I don't know. What I do know is that (1) I called downstairs to see if I could move to a room in the other side of the building (no), and (2) I'm checking out a day early to find another hotel. Otherwise, this place is unremarkable. Nice rooftop bar. Nice lobby restaurant. Excellent friendly staff. Typical corner-cutting on the room: Refrigerator set to 50°. Invisible bedside light switches. Cheap mattress. All of that would be forgiven if I could only have gotten some QUIET. read more

Canopy by Hilton Tempe Downtown - Earplugs on nightstand - Hotels Near Me - Tempe, Arizona

Spent three nights here. Rooms are very clean, modern and comfortable. Hotel is a perfect location to explore Tempe. We didn't try the restaurants but they seemed to have a good variety of dishes. We did have drinks at the lobby bar and had a good time talking with the bartenders. read more

Small but efficient. Everything you need in a hotel. Great staff. Digital key. Fresh fruit infused water at the front desk. Full service restaurant downstairs. Beautiful rooftop pool, bar and restaurant upstairs. Very nice stay. read more

The food was flavorful the view was delicious! The staff were all perky & pretty as well What a memorable place to have drinks ! We took Uber from the airport and our ride met us here ! We felt so sauve for doing so ! Parking was complimentary with our dining at the AlABI rooftop restaurant. I love the look of the pool here .... and "resort pass "has day and also night time passes ! Definitely shall return read more

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Better than I expected. Stayed here for 2 nights - wasn't my first choice but with spring training so much booked. Reasonable. Room was big and clean and comfortable. Bed comfortable. Loved Nespresso in the room and easily getting water bottles. Valet was convenient and quick with in/out privileges. I was not on University ave so was pretty quiet at night - outside of one loud group through the hall. Staff super friendly. Gym was good. read more

Mixed review, but hotel is a safe & clean location for lodging that is next to ASU. Price is very high, but pricing in this area is extraordinary at all hotels. Ambiance is very nice - industrial vibe with alot of orange. In fact, businesses on this street really like orange. Pros - Clean room with the basics. Staff is nice. Location is good, but I wrote that already. Trendy decor. In-room coffee maker & fridge. A variety of options in room for drinking water. High-quality toiletries provided, so no need to bring your own. Onsite parking & bike rental. Restaurants, bars, & pool. Awesome views from room. Ample seating & work areas on main floor. Luggage storage before / after in case you need it. Shower water turns on from door, so you don't need to stand under cold water to turn it on. Nightly activities for all guests & some are open to the public. 2 desks provided in rooms with plenty of room for storage. Cons - Poor lighting in bathroom-I can't see my face! Mattress has a lean to it because everyone sleeps on the same side & it isn't flipped for balance. Coffee pods taste 'dusty' & should be replaced more frequently for freshness. Concrete floors are unpleasant to walk on & no slippers are provided. Use stairs at your own risk because they do NOT open to the main floor. Use exterior doors at your own risk because they are NOT unlocked with any consistency-guests waiting are expected to open the door for guests arriving (wait.. what? WHY?). Shower has hot water, but you've got to be a plumber or have time to figure out how to use it. Parking costs $$ for guests. WORST MOMENT -- On my last night, the TV turned on with a greeting for JOHN with HILTON HONORS DIAMOND. ummmm.... that's not me. I was assured by the front desk staff that this is an ongoing issue with the TVs and John had a different room for the evening. read more

Canopy by Hilton Tempe Downtown - I'm not John. - Hotels Near Me - Tempe, Arizona

I had a great stay at Canopy while in town on business. The facility is conveniently located, and the front desk staff were very helpful when I needed help finding a place to shop for business casual attire. The facility itself was very clean and I personally loved the decor. My room was great. I'm not a big fan of carpet in hotel rooms generally because you never know how often they are cleaned, and you don't know what might be in those fibers. I loved the floor in my room here. it was clear that it was clean and in good condition as well. My double room was spacious, and the amenities were good. I had a Nespresso machine in my room and it was always re-stocked with new pods. Added bonus was the steamer which I like a lot more than an iron. The steamer was fantastic on my clothes, and I felt polished and put together as I left every morning. The desk area was not that conducive to working for me. Lighting was too dim and the desk area too small. I made it work and thankfully i was walking distance to the meetings I had to go to so it did not present much of an issue. I recommend this location and will return for either business or leisure in the future. read more

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first night. Bummer a few things kinda gross. Couch has a big stain... duvet legit has a big maybe pasta stain w like lemon totally crumbs. Staff is amazing they immediately came in and changed but as far as sanitation... which is my biggest thing i'm not happy. Do love the cement floors and beautiful carmel's they offer at front desk. Parking confusing sweet girl at front desk had a "I don't know" about parking situation. Had a couple cocktails at bar. Bartender lovely. Cocktails about 17-20 bucks and they are ok. Not amazing. But service here is impeccable. However in same breath for the price i've paid definitely wouldn't return. Cleanliness is all I care about aside from service ofcourse read more

Canopy by Hilton Tempe Downtown - Duvet is a the studio suite option. Also stained sofa. Ordered sheets to cover. - Hotels Near Me - Tempe, Arizona

I'm a little underwhelmed by this hotel. I'm here on business and it gets the basic hotel objectives done by providing you a bed, a shower, and on-site amenities such as a restaurant and wi-fi. But for my money and preferences, it would not be in my top picks in the future unless I needed to be near to the heart of the ASU campus. The things that may appeal to many in the hipster crowd is that there are plenty of younger, college aged people around and there are plenty of places for food and beverage nearby within east walking distance. It also has a young, industrial decor feel to it with plenty of concrete flooring and modern types of furnishings (think IKEA had a baby with a prison designer and you will get the picture). I'm sure this appeals to the younger traveler that favors form over function and pretty over productivity. Unfortunately that is not me but it is the Canopy by Hilton brand appeal which is pretty good at subtly pointing out to me that I am simply aging out haha! Now here is what I didn't care for: 1. As some have pointed out, it is loud with outside noises heard in the room. I don't know if this is due to cheap construction with little thought to soundproofing or the fact that the younger crowd in the area like to drive vehicles with loud ("look at me") exhausts or both. But either way, there is a fair amount of noise in the rooms facing University Avenue and you will hear it at all times of the day or night. They put some earplugs by the bed as an acknowledgement of this but that is a bit like putting a bucket in your room to use because the roof leaks. 2. They have a mandatory valet parking service here for $30/night. I don't mind paying for that at upscale establishments or when the parking situation is complex. But here, the parking garage is literally 5 steps away from the front entrance. To top that off, the valet attendants go home at night so good luck getting your car before they come back on duty again in the morning unless you told them you may need it overnight in which case they leave your keys at the front desk and you go get the car yourself. If you are going to make me pay for a service that is only partially available and I still have to go get my own car overnight, that seems abusive to my wallet for no good reason. 3. I did let the valet know I might need my car. When I got my keys early in the morning, I found my car parked in the handicapped parking spot. I appreciate that they probably did that to make it convenient for me as it is the closest to the hotel entrance but I am not handicapped and the vehicle was not placarded as such. I have had a career working in healthcare and public safety so seeing my car parked here when it is unwarranted and illegal was not really appreciated by me. There are people that actually need these spots and I do not. The use of the spot by the valet in this fashion leaves a bad image of the valet experience in my mind. In summary, it's a basic hotel with some churched up aspects to it. It will look good to the non-discriminating traveler that values form over function. It is part of the Hilton Honors loyalty program but there is nothing great here for Hilton loyalists (I am a Lifetime Diamond member and received nothing special and not even an acknowledgement of that at check-in). For the same money, the Phoenix area has some great mid-level properties to stay at in my opinion. This is not one of them. read more

Canopy by Hilton Tempe Downtown - Earplugs left for me by the bed. An indicator of the outside noise that occurs all night. - Hotels Near Me - Tempe, Arizona

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Really enjoyed our recent stay at the Canopy by Hilton Tempe. We stayed here (our second time) because of the positive experience on our first/previous visit, and it was just as great, if not better. We were greeted pleasantly at check in, were offered an upgrade (a NICE one which we took advantage of), and the process was smooth and efficient as well. Room was great, I pointed out a lot of details in my previous review, I love the lighting, the labeled master and coffee switches, comfortable bed with big fluffy pillow, nice big TV with streaming capabilities, well functioning air conditioning, ample closet space, and excellent bathroom. Having two towel hooks (minimum) is a HUGE bonus for me, because we've stayed at so many nice hotels who still overlook the functional need for two hooks. But the bath products are great, the shampoo and body wash both smell great, and they're easily accessible affixed to the shower wall and in easy reach right above the sink as well. Didn't even need to use any of my electronics chargers, because there were plenty of conveniently placed USB ports. I do want to point out the exceptional - and I mean exceptional - housekeeping service. I mean, the service overall at this hotel is stellar, just consistently excellent, but even at THAT standard, I don't think in all these years, I've ever had a room serviced by housekeeping so quickly after I requested it! And on top of that, the staff here did it cheerfully - we frequently get a ton of attitude when requesting housekeeping service at other hotels, responses like "look, our housekeeping staff service rooms during these hours, and we can't say when yours is gonna be done - and don't ask us to." That's the kind of attitude I'm used to. It it's taken hours in many cases. At the Canopy by Hilton Tempe, housekeeping service was not only provided quickly, but was performed incredibly well - the room was spotless, sheets freshened, sink and shower areas all clean and shiny, very nice thorough job. I liked the text messaging channel of service delivery, too. I don't think there was a single staff member we interacted with who didn't greet us cheerfully (and there was some OUTSTANDING staff - Caitlin, Andrew, and not sure if the front desk woman was Caitlin or if I just didn't get her name, sorry) and that includes the restaurant side at Alter Ego, the service there knocked my socks off. I even liked the ice makers - you get 3 options (just ice, just water, combo) and you put the bucket under the dispenser and if it doesn't automatically dispense, you hold your room key card against the back, behind the bucket. Pretty cool! So let's get to the restaurant, another nice component at the Canopy. The Alter Ego dinner was one of the most memorable I've ever had. First of all, they were EXTREMELY accommodating to us, which alone really pleased us. But the EXPERIENCE was FANTASTIC. It was my birthday dinner. The food was wonderful, and Cody was our server, and he REALLY made it an experience I'll never forget. I really liked his personality, he was so attentive, he guided us through the menu with excellent advice, AND he whipped up an after dinner drink for me based solely on a brief conversation about what I like, and I LOVED the drink (now known as the watermelon white linen) and took one back to the room. He was a lot of fun and made the experience wonderful and memorable. My wife had the charred scallion meatballs served atop the crispy noodles. Wow. CHOCK full of flavor, definitely a kick to it, so flavor and spice. I had the airline chicken and it was excellent as well. The chicken wings were surprisingly good, though, as the appetizer. Crispy, tender, and flavorful. Excellent garlic chili and Korean BBQ dipping sauces come with it. Wow. BIG hit with us. The excellent food certainly contributed to the experience but Cody and the service he delivered will probably stick in my mind more than even the great food. We couldn't be more pleased with the dining experience and it was a great birthday dinner. Just loved being here overall. Nice lobby, open and airy, nice artwork, great restaurant, incredible level of customer service, great room, didn't even get to the rooftop pool/bar. Guess we'll have to come back. And we will. read more

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What a stunning hotel! It is a long overdue review but I believe it is better late than never ;) We stayed at the hotel during Rock-n-Roll Marathon. My partner was so impressed with hotel that he refused to go explore the city. We were staying in one of the suites and his argument was that room had two TVs and he has never seen anything like this before. Room is very modern with sleek design, rooftop bar is fabulous. Staff at the bar was so kind and supportive seeing that we returned after the race. When I go back to Tempe, I cannot imagine staying anywhere else. I will definitely be back! read more

Very nice new hotel in Tempe for my Saturday night stay. Loved the styling of the interior and the exterior. Definitely does away with your standard cookie cutter hotel cues. Stayed just 1 night and staff was great. The parking is only valet I believe however I took an Uber and did not need to use those facilities. It is the ASU area so parking does come at a premium. Room style was modern with brown leathers that fit into a unique style I often find in Arizona and more so around artsy places like Scottsdale and Roosevelt Ave. The bed was really comfortable for me. But it was not on the firm side. Pool is all the way on the 14th floor giving amazing views of Tempe. The rooftop bar which is indoors had a phenomenal bartender. She was great however she was the only one working and I was sitting there for a few minutes before placing my order for a beer to take to the pool. They could use another bartender especially as the bar and patio sections were about 90% full. Used Hilton honors points to book this room as it seems to be one of the best value you get for the Tempe area! I do have the AMEX Hilton card and the sign up bonus was more than enough to cover this stay. read more

Canopy by Hilton Tempe Downtown - Bedroom - Hotels Near Me - Tempe, Arizona

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Stayed at the Canopy Hilton for 4 nights for my son's Spring Break. I have to say, overall, my stay was wonderful! Room: Had a 2 Queen bed room. Very comfortable and clean. Needed to call for housekeeping, because they come around kind of early, but that may have been the only drawback. Nespresso espresso machine was a huge plus. Live the smell of the hand soap and body wash. Saltwater Pool: heated for the cool Spring evenings. The rooftop bar is close-by, in case you want to enjoy a cocktail in one of the cabanas. Sunset is beautiful from the rooftop area. Bar/Restaurant: food was very good in the restaurant. I recommend the chicken sandwich. Only had one drink while I was here, but it was an espresso martini and terrific! Parking: valet is $30 a day, I believe, but we self parked for $20. Just works easier for me for the amount of times we came and went. Lobby: excellent, knowledgeable and friendly front desk staff. Lobby has a ton of room to hang out and do some work. Multiple places to plug in, too. Strong wifi I shall return!! read more

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Gorgeous newer hotel in Tempe near Mill street area. This place has many great features including pet friendly. The lobby is spacious, and has a business room where I did some work. It had great shelves with books of many different European art and history, although the property is on Diné land and does not acknowledge same. Missed opportunity there. The rooms are trendy, and I love the concrete floors so I don't worry about cleanliness. Great decor. They have these adorbs little mini fridges that looks like drawers. They don't get uber cold though so I was not comfortable putting yogurt or anything that could spoil in it. On the very downside these rooms do not dampen sound at all, as many reviews have pointed out. Very very very noisy. I used my white noise app on a very loud setting. So this concept hotel is attempting to be a disrupter and I love disrupting as long as it does not disrupt my routine. I exercise at 5am. I went to the (absolutely gorgeous) fitness center and it was closed, does not open until until 6am. In Phoenix, where people have to be at work and in meetings on east coast time. This is a huge oversight and a big miss. Unfortunately, they charge for parking. On a final note, they absolutely did not let me check in before 4pm. Every other hotel in all my frequent travel (I mean for real) allows for this. Not here. So plan accordingly. I will stay here again, and bring earplugs:) read more

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This hotel is closed to the restaurants and stores which is very convenient. The room is pretty roomy and quiet. I like the concrete floor, but the carpet under the bed is very dirty and old. I suggest that they should remove it. It may look better without. Parking cost $32, but you can park at ASU for $16. Customer service is okay. read more

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When I come to town this is one of my top two spots! Location is great, hotel restaurant and bar is good and the staff is always so friendly and helpful. The hiking, restaurants and downtown are all within walking distance. There's also an easily accessible train for game day! Tempe town lake is down the street and you can rent a bike or a boat. read more

Came for my friend's birthday and she had gotten two cabanas. Check in with the front desk was great, but the whole experience changed once we got to the pool. There was only one bartender and no server for the cabana. The bartender was not helpful at all and was rude. The second time we came up for drinks, she told us to order from the cabana and that she would be right over. She never came and ended up helping out everyone else at the bar, even though, we were the first people at the bar. What saved the day was Slade. We told him our concerns and he took care of us the rest of our time there. He is an amazing server and very caring. This place should really put more staff on the floor if cabanas are booked. read more

I have mixed feelings about this place because I really wanted to love it, but I stayed here for a couple nights on a business trip and had a really good time in this area. But after a long night of work and leisure I came back to a massive shit in my bathroom!!! I felt utterly disgusted and I am appalled that an employee would even do that. Is that really how the employees act??I had planned to leave a generous tip and review but now I am repulsed by this place and I don't think I plan to stay here in the future and will make sure my company doesn't either if they don't plan on making things right. read more

It's been about a month since we left our two night stay at this hotel and I keep thinking about it. Such a great place. One of my favorite experiences at a hotel. Now in all reality this could be due to the fact that because of Covid, nobody was there... but I like to think that in normal times it would be as fabulous. So, 1.5 years later I never finished this review. But I came back here, because I really did love this hotel. We stayed in December 2020. My only complaint Was it was a lot of street noise unfortunately. I sleep with ear plugs regularly so it didn't bother me to have to, however sometimes Loud trucks or motorcycles would pass by and I'd hear them. It is right next to ASU. Many restaurants within walking or biking (see further below!) distance. The hotel is gorgeous, still I can say. Fantastic front desk and valet. Alter ego is the downstairs bar where we were on a Thursday and heard some really beautiful covers by Jacob Tyler Lucas. Amazing voice and love the love music, great lemon drop martini. The pool is small but totally adequate considering nobody was there then - and nobody was there on a Monday around 1 pm either in the major heat of the end of June 2022. Great views from the pool. Outdoor showers. The lobby and common areas are gorgeous with floor to ceiling windows. Back in December we checked out the provided beach cruisers and rode around to the River front and to some nearby restaurants. They still were outside near valet this visit. I would 100 percent return here to stay if I didn't book a lot of my travel through Costco. Oh also you can get day passes or rent a cabana for the pool at resort pass dot com. Enjoy this beautiful property!! read more

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This place is cute, modern, conveniently located close to shopping and right by the college! Depending on who's reading this could be good or bad. For me, it was neither. I wanted to check out this rooftop pool and bar. The lobby- I do like the decor. Not super big inside but plenty of room to chill and get out of the room. The restaurant- Has some good stuff on the menu. I tried the breakfast Flatbread. It was overcooked and dry. It was picture close to perfect, but not edible. I literally could of through it through a glass window and it would break. Next is the Eggs Beni that one was good. Had chorizo on it. Can't go wrong with that kind of flavor, can you? It was delicious. The Morning Glory- Coffee drink with peanut butter whiskey, espresso, and coffee liqueur (Genius!). That was tasty! Thanks, Julie. She was our server. She was pleasantly happy! Let's get to the pool. On the 14th floor with a full-service bar. I do like the vibe up here. The Dj was a nice touch. He played until around 6 pm. So the pool is pretty small. The water was warm like a hot bath that had been sitting for about 30 minutes. However, I do like that they have umbrellas for shade, Lounge chairs, and Cabanas if needed. Service well let us just say short staffed. We went to the bar most of the time to get drinks and food. The food though oh my! We need a quality control position. First, our appetizer of Ceviche took 45 mins and was not good. It had no flavor and the chips well basic. The portion was small as well. Ekkkkk is not a huge deal but noted for sure. Toward the end of our time at the pool, we did have a nice young man come around with a sample of a strawberry shot that was refreshing. I did enjoy the atmosphere. There are a few kinks to work out. Let's start with the pool. A second one would be nice that is designated for children/families with some kind of water sprinkler system and a slide with water sports. The current pool just seems fairly small for young children (6 to be exact) to be running around like crazy. lol Plus not to mention very unsafe. I would stay again but probably wouldn't access the pool unless it's 21 and older, empty, or a private event. Cute place though! The room- Again cute but no freezer in the frig. Nespresso machine is small and loud. Last but not least the staff was fabulous. I mean beyond nice. So even though I am telling you all about my experience. They gave me life! The stars are for the ladies at the front desk. Happy and full of life. I checked in 5/21/22. All 3 of you were wonderful. Sorry I had a good time I did forget all your names. I may stay again just for that 5 star service! read more

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The building is beautiful and the service is friendly. Went with a Resort Pass to use the pool. The pool is cute, pretty small and all ages. Had a good time until a larger family pretty much took over the whole place. Good reminder to stick with 21+ pools. read more

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This is a great hotel! The location is perfectly nestled downtown. The lobby is very impressive. Huge fireplace and comfy lounge areas. The rooms were very nice. The beds were comfortable and soft! Very clean and well taken care of. I would definitely stay here again! There are just a few negative aspects. The street noise is very loud. I get that you are downtown, but the cars were very loud. It really kept me awake. It is also pet friendly, which I don't like. A huge German Shepard was freaking out in the elevator! I didn't hear them once in my room thankfully! I know it's the trend but I'm not a fan of animals in high end hotels. read more

Canopy by Hilton Tempe Downtown - Cool art - Hotels Near Me - Tempe, Arizona

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My husband and I decided to take a daycation! We used resort pass and got to experience the resort for the day. They have a beautiful restaurant down stairs, Alter Ego. Near the pool is a fun bar and restaurant, Alibi! We will definitely be back, thanks so much for having us! read more

Canopy by Hilton Tempe Downtown - Rooftop Pool! - Hotels Near Me - Tempe, Arizona

We were in town for spring training as we do every year. Generally, we stay away from some of the more touristy areas. We decided to stay in the ASU area since it was close to the things we wanted to do. As an alumni, it was interesting to see how built up the area was overall and finally having some hotels in the area. Prior to my arrival I had a quick chat with the front desk through the app to indicate we had two different reservations and some other notes. They were kind to take notice of it. When we checked in the female front desk associated with long dark hair I think her name is Marissa, was super friendly and helpful. There were no upgrades available as a Diamond elite which was fine. We were moved to a higher floor, however. I don't necessarily recommend that you have a room facing university drive because it is rather loud overnight with the loud car exhaust, etc. passing by the king size room was spacious and well appointed. It had water and coffee as well as a small refrigerator. The shower pressure was just OK. Upstairs, we utilize the pool one afternoon and had some beverages. That was a great experience. There was a DJ the same evening which was also fun. On Sunday, we dined for breakfast in the restaurants. The food was surprisingly delicious. The bacon was outstanding as were the breakfast potatoes. Service was super friendly. My only issue is that Valet service took longer than expected even after utilizing the app to request the car. So allow yourself plenty of time if you are in a hurry to go to a special event, etc. because it probably will take 10 to 20 minutes or more. As for other parking lots, there could be some around the area. There is some street parking, but I don't know how long long term it is. If you are pulling in, you'll need to enter on the forest Avenue side. I definitely would come back to this location. If you are visiting ASU or the surrounding areas, there's lots of restaurants, bars, shopping, including a Whole Foods. Always good to see the Chuckbox. read more

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Rolled up to Canopy by Hilton for the first time this afternoon in Tempe. Valet was our first contact and from that greeting I knew we were at a great place. Entering the lobby the super high ceiling and large windows set the tone for this beautiful new constructed Hotel with lots of spaces to lounge in the lobby with double sided fireplace. Megan checked us in accommodating us before the scheduled check in time. Megan was a great ambassador for this property and even checked us out the complimentary beach cruiser bicycles for a ride down to the river. This 14 floor hotel is beautiful and the rooftop bar with heated pool is the icing on the cake! We swung down to the lobby around 6pm to the amazing sounds of an acoustic guitar artist Jacob Tyler Lucas performing multiple top hit songs to include "Perfect," "Slow Hands," "Amazed," "Hey there Delilah," We ended up listening to him for hours as we enjoyed the hotel lobby bar Alter Ego, nothing better than snuggling up with your loved one in this hotel lobby listening to great music and relaxing by the fireplace. The rooms are very nice and include a pullout refrigerator, comfy bed, and nice extra touches within the walk in shower. We will be returning to stay here as there are tons of walkable places to eat around the hotel as ASU is just next door! Five stars Canopy by Hilton Tempe. read more

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Close to ASU if that's what you need. Rooms are very minimalist. Lots of broken things in the room. This is one of the "concrete floor" concept hotels. They do have a small rooftop pool on the 14th floor, but no jacuzzi. Only valet parking. read more

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If you need a good night sleep don't select this hotel, noise level from the street is awful. They do provide earplugs on your nightstand if you like that! read more