1. Canopy by Hilton Tempe Downtown

1. Canopy by Hilton Tempe Downtown

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Tempe, AZ

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Canopy by Hilton Tempe Downtown

3.5 (103 reviews)
ModerateHotels
Open Open 24 hours

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Jack C.

The grounds a hotel is well kept and definitely a very comfortable place. The bed is very comfortable and firm just right. There is water filling stations in the hotel as well so you can refill your water. However, you have to be careful with a different fees they charge. Parking is $47. There is also a night kit that is $14 if you use it. So just be careful on what you use. Unfortunately, there's not really much parking options downtown Tempe so you're kind of stuck. The layout is nice, but I would've preferred that the closet is able to have a door to close rather than just open.

Downtown Tempe
Karis L.

Shout-out to GARRETT!!! Garrett is one of best bartenders in downtown Tempe!!! They have the best burgers in my opinion, as I've had them several times. The ambiance is awesome on the rooftop where you can take breath taking photos over downtown Tempe. You don't have to be a guest to go on the rooftop! I took my Auntie here for a goodbye view after taking her to din din in the area. We really enjoyed ourselves. I'm looking forward to returning as usual.

Me on the left, and my friend on the right on the cabana at the pool for my birthday.
Heather C.

Ok, so I have been to this business more than once: I have attended the Summer Series Pool Party twice, and I've dined at the lobby restaurant twice. I held my recent milestone birthday gathering there recently, and I was *more than* impressed. Gathering budget changed last minute, but my special day was spent as if it had t changed at all! Food & Beverage Manager-- Justin-- has been in the business *for a HOT minute* and knows his stuff, especially how to make a girl feel like a princess on her birthday. Both times I've dined at Alter Ego, Josh was my server, and that's because the second time, I requested him. He is the Lead Server now, and the most humble, kind, and gentle "giant" (super tall, very buff, could be imposing, except he's amazing)! Everyone from the valet kids, to the general manager-- I feel horrible I can't recall her name right now-- are easy to approach, talk with, and laugh with! Super chill group of folks who know their stuff!

Room
Becky K.

Beautiful new modern hotel in downtown Tempe. The hotel is located one block from Mill Ave. which is the hub for dining and shopping. You do not need a vehicle is you are staying in the Tempe area. There is valet parking for $39 a day or self garage parking for $20 a day. The lobby is gorgeous with eclectic chairs and a fireplace. There is also a bar and restaurant. Check in was super quick and easy. We were upgraded to a high floor corner room for being a Hilton Honors member. The room was modern and clean. The bedroom was separate from the bathroom area and separated by a barn door. The closet area had a coffee nook and a cooling drawer for perishables. Instead of an iron a very nice steamer was provided. Check out the rooftop deck bar/restaurant. They have a regular happy hour and a reverse happy hour. The views are amazing. Definitely try the guacamole,salsa, chips appetizer.

Nice, light-filled room
Miriam W.

When I visit the Phoenix area, I typically stay in Scottsdale, so Tempe was a new location for me. The ride from the airport was super quick (and who doesn't appreciate that?). On the plus side: + Love the glass water vessel and the ability to fill it up down the hall (I want this amenity standard in all hotels!). + Clothing steamer + Taco Tuesday on the rooftop (and the excellent bartender with her festive holiday mixology who made our afternoon) On the minus side: - Couldn't close the curtains fully so had to make peace with sleeping with more light that I'd like - Slightly uneven water temperature and pressure in the shower For my quick, one night trip, the Canopy and its staff treated me well. I only wish I'd been able to nab a cinnamon roll in the downstairs restaurant before I flew out. Maybe next time!

Ashley H.

I really love this property! The staff is amazing, especially thaylor (spelling might be off). I've been hosting my National trainings here for a couple years now and every year they get better. The sales/convention space team is odd but everyone else is great. I only say that because I've never actually met them. I work with them for years and they never show up to say hello or introduce them themselves and if i need them on a weekend (during my event) they aren't around and don't answer calls. Besides that, this hotel is wonderful. The food, the rooms, the drinks, and the pool.

Bathroom/closet area is spacious
Tammy H.

Location and decor were great. Walking distance from ASU and lots of places to eat. Room was very cute and the vibe was great. The bathroom and closet area share a space, so it makes the area seem bigger, which is nice. The bathroom amenities were different from other Hilton properties. Apotheke Charcoal is a very distinctive fragrance. If you don't like earthy medicinal smell, use your own products. What was a bit of a disappointment was the parking. Self-parking was $25 per ENTRY. Valet was $40.00 per night. Each time we parked we got a text to encourage tipping. The recommended was $7.50 each time. That seemed a bit much. So we tipped cash. If you need to be close to ASU this is a great location.

Serena S.

I'll start off by saying the front desk was extremely nice and the lobby is gorgeous. We came here today to celebrate a friend's birthday, she rented out 2 cabanas on the rooftop. We were really excited for this! From the minute we got to the pool, the service was lacking. There was only 1 bartender and no server for the cabanas however the bartender told us to order at the cabanas? She also said that she would come back and never did. We also ordered a guac and buffalo cauliflower and we got it 30-40 minutes later, cold. We then had the pleasure of meeting SLADE. Who gave us the attention and service that we needed. He went above and beyond to make sure that not only us, but everyone in our cabanas were taken care of. I'd assume that each cabana would have a server of their own, as many of the others we've gone to have that. Maybe this is something that you guys should look into having.

Earplugs on nightstand
Stephen F.

The one unbreakable requirement for a hotel is to enable a good night's sleep. This Canopy by Hilton fails that test. Even on the 7th floor, the street noise from University Boulevard sounds like Pit Road at NASCAR. Cars without mufflers, racing or revving their engines, all night long. Loud enough that my wife could hear it on the other end of a phone call. It's obviously a known problem, because, when I arrived, there was a pair of earplugs and an apologetic note on the bedside table. I've never seen that before, even at hotels on airport property. Maybe the builders cheated on sound insulation. Or they used double-paned glass when they should have used triple-paned. Or maybe some carpet would have helped. I don't know. What I do know is that (1) I called downstairs to see if I could move to a room in the other side of the building (no), and (2) I'm checking out a day early to find another hotel. Otherwise, this place is unremarkable. Nice rooftop bar. Nice lobby restaurant. Excellent friendly staff. Typical corner-cutting on the room: Refrigerator set to 50°. Invisible bedside light switches. Cheap mattress. All of that would be forgiven if I could only have gotten some QUIET.

Michelle T.

The food was flavorful the view was delicious! The staff were all perky & pretty as well What a memorable place to have drinks ! We took Uber from the airport and our ride met us here ! We felt so sauve for doing so ! Parking was complimentary with our dining at the AlABI rooftop restaurant. I love the look of the pool here .... and "resort pass "has day and also night time passes ! Definitely shall return

I'm not John.
Judie H.

Mixed review, but hotel is a safe & clean location for lodging that is next to ASU. Price is very high, but pricing in this area is extraordinary at all hotels. Ambiance is very nice - industrial vibe with alot of orange. In fact, businesses on this street really like orange. Pros - Clean room with the basics. Staff is nice. Location is good, but I wrote that already. Trendy decor. In-room coffee maker & fridge. A variety of options in room for drinking water. High-quality toiletries provided, so no need to bring your own. Onsite parking & bike rental. Restaurants, bars, & pool. Awesome views from room. Ample seating & work areas on main floor. Luggage storage before / after in case you need it. Shower water turns on from door, so you don't need to stand under cold water to turn it on. Nightly activities for all guests & some are open to the public. 2 desks provided in rooms with plenty of room for storage. Cons - Poor lighting in bathroom-I can't see my face! Mattress has a lean to it because everyone sleeps on the same side & it isn't flipped for balance. Coffee pods taste 'dusty' & should be replaced more frequently for freshness. Concrete floors are unpleasant to walk on & no slippers are provided. Use stairs at your own risk because they do NOT open to the main floor. Use exterior doors at your own risk because they are NOT unlocked with any consistency-guests waiting are expected to open the door for guests arriving (wait.. what? WHY?). Shower has hot water, but you've got to be a plumber or have time to figure out how to use it. Parking costs $$ for guests. WORST MOMENT -- On my last night, the TV turned on with a greeting for JOHN with HILTON HONORS DIAMOND. ummmm.... that's not me. I was assured by the front desk staff that this is an ongoing issue with the TVs and John had a different room for the evening.

Lobby / dining area
Tiffany B.

I had a great stay at Canopy while in town on business. The facility is conveniently located, and the front desk staff were very helpful when I needed help finding a place to shop for business casual attire. The facility itself was very clean and I personally loved the decor. My room was great. I'm not a big fan of carpet in hotel rooms generally because you never know how often they are cleaned, and you don't know what might be in those fibers. I loved the floor in my room here. it was clear that it was clean and in good condition as well. My double room was spacious, and the amenities were good. I had a Nespresso machine in my room and it was always re-stocked with new pods. Added bonus was the steamer which I like a lot more than an iron. The steamer was fantastic on my clothes, and I felt polished and put together as I left every morning. The desk area was not that conducive to working for me. Lighting was too dim and the desk area too small. I made it work and thankfully i was walking distance to the meetings I had to go to so it did not present much of an issue. I recommend this location and will return for either business or leisure in the future.

Earplugs left for me by the bed. An indicator of the outside noise that occurs all night.
JD H.

I'm a little underwhelmed by this hotel. I'm here on business and it gets the basic hotel objectives done by providing you a bed, a shower, and on-site amenities such as a restaurant and wi-fi. But for my money and preferences, it would not be in my top picks in the future unless I needed to be near to the heart of the ASU campus. The things that may appeal to many in the hipster crowd is that there are plenty of younger, college aged people around and there are plenty of places for food and beverage nearby within east walking distance. It also has a young, industrial decor feel to it with plenty of concrete flooring and modern types of furnishings (think IKEA had a baby with a prison designer and you will get the picture). I'm sure this appeals to the younger traveler that favors form over function and pretty over productivity. Unfortunately that is not me but it is the Canopy by Hilton brand appeal which is pretty good at subtly pointing out to me that I am simply aging out haha! Now here is what I didn't care for: 1. As some have pointed out, it is loud with outside noises heard in the room. I don't know if this is due to cheap construction with little thought to soundproofing or the fact that the younger crowd in the area like to drive vehicles with loud ("look at me") exhausts or both. But either way, there is a fair amount of noise in the rooms facing University Avenue and you will hear it at all times of the day or night. They put some earplugs by the bed as an acknowledgement of this but that is a bit like putting a bucket in your room to use because the roof leaks. 2. They have a mandatory valet parking service here for $30/night. I don't mind paying for that at upscale establishments or when the parking situation is complex. But here, the parking garage is literally 5 steps away from the front entrance. To top that off, the valet attendants go home at night so good luck getting your car before they come back on duty again in the morning unless you told them you may need it overnight in which case they leave your keys at the front desk and you go get the car yourself. If you are going to make me pay for a service that is only partially available and I still have to go get my own car overnight, that seems abusive to my wallet for no good reason. 3. I did let the valet know I might need my car. When I got my keys early in the morning, I found my car parked in the handicapped parking spot. I appreciate that they probably did that to make it convenient for me as it is the closest to the hotel entrance but I am not handicapped and the vehicle was not placarded as such. I have had a career working in healthcare and public safety so seeing my car parked here when it is unwarranted and illegal was not really appreciated by me. There are people that actually need these spots and I do not. The use of the spot by the valet in this fashion leaves a bad image of the valet experience in my mind. In summary, it's a basic hotel with some churched up aspects to it. It will look good to the non-discriminating traveler that values form over function. It is part of the Hilton Honors loyalty program but there is nothing great here for Hilton loyalists (I am a Lifetime Diamond member and received nothing special and not even an acknowledgement of that at check-in). For the same money, the Phoenix area has some great mid-level properties to stay at in my opinion. This is not one of them.

Duvet is a the studio suite option. Also stained sofa. Ordered sheets to cover.

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Ask the Community - Canopy by Hilton Tempe Downtown

Review Highlights - Canopy by Hilton Tempe Downtown

Both times I've dined at Alter Ego, Josh was my server, and that's because the second time, I requested him.

Mentioned in 8 reviews

Read more highlights

Residence Inn by Marriott Tempe Downtown/University - Cup of bacon. Yum!

Residence Inn by Marriott Tempe Downtown/University

(93 reviews)

$$

Best hotel I've EVER stayed in!!! Especially for the price!!! My husband said he'd rather live here…read morethan in our HOUSE! Lol! It's supppper comfortable for the entire family (me, hubby, our 7-year-old daughter and two big dogs). Everyone has a place to sleep comfortably! There's TWO TV's in the room, a full sized fridge, an oven and a dish washer and the room came with an unopened Scrub Mommy under our kitchen sink and dishes (enough for a family of four). :) Also love that the oool is located on the roof of the hotel! It all feels very fancy-shmansy!

This is a long overdue review for this amazing hotel…read more I've visited Tempe to attend the Innings Festival three times now. Each time staying at a different Marriott property: Aloft the first time, Westin the second time, and at this Residence Inn during my last visit. And I have to stay, this was probably my best stay. Location wise, this property is a couple of blocks away from the Westin. But still within walking distance to the Innings festival site. The nightly rate to stay at this property was also much lower in comparison to Westin and/or Aloft (at the time of booking). And being a Residence Inn, obviously breakfast is included in the rate. Anyway, the check in process during my stay was quick, and the staff was super friendly and hospitable. Actually, all the staff encounters I'd had during my stay were super pleasant. From offering me a bottle of water when I had purchased a pack of ibuprofen to just a simple hello and a smile as we're walking by the front desk. I don't think I've ever stayed at any Marriott property where the staff is just overall pleasant! During check in, I found out that my room had been upgraded. I had originally booked a room with two queen beds but got upgraded to a two bedrooms suite with a personal bathroom in each bedroom. The hotel room also had a little common area and a kitchenette. Awesome! The noise level at this hotel was pretty much on par with every other hotel I'd stayed in so I'm not complaining about that. I thought my bed was comfortable and I always had a good night sleep during my stay here. Breakfast foods are pretty much what you'd get at any other Residence Inn. You get your eggs, sausages, potatoes, juices, waffles, etc. And although the hotel was sold out during my stay (or so I was told), the line for breakfast never got too long. And although I didn't drive here, there's a parking garage (I think public parking garage) attached to the hotel and I believe it was only around $15/night to park there. So they weren't charging insane parking fees that hotels located in downtown anywhere typically charge. Would I stay here again in the future? Hells to the yes!

AC Hotel Phoenix Tempe/Downtown

AC Hotel Phoenix Tempe/Downtown

(120 reviews)

$$

DO NOT STAY HERE!!!! We were awoken at 3 am to bed begs on the bed and when we check found evidence…read moreof them all over the sheets and in the pillow case. It was 3 am in the morning, the receptionist was nonchalant and unapologetic about the situation. We were not going to swap rooms due to the unsanitary situation to so we checked out and had to start our trip home early to sanitize and isolate our belongings. Because it was 3AM Janelle stated that she couldn't do anything and we would have to wait for Mr. Carlos Zavala to call. He never called so I reached out to. Mr. Zavala and he claimed that he had someone come out and checked the room and couldn't find anything. He also started to insinuate that the rooms headboard doesn't match their records when clearly we checked in to room 308 and had photos of our experience. Do not stay here unless you plan on bringing bed bugs home!! They have no accountability and would rather deny the outbreak rather improve their customer service and room cleanliness. Not worth it.

I probably wouldn't stay here again. There are better hotels in the area for the price…read more Pros: Close to the airport. Ronny, at the front desk, and the other staff are very friendly, professional, and polished. Good, hot water pressure in the shower. The gym is pretty good- water was always stocked, equipment worked, plenty of towels. They have a couple of bikes, free weights, a rower, and other cardio machines. Cons: Proximity to the airport leads to a lot of noise, making it difficult to sleep. They did provide earplugs which didn't help very much. No room service. Responses to messages on the Marriott app are slow. No makeup mirror in the bathroom. Room was uninspiring. There was one small drawer and no other place to unpack. The shower was of dubious cleanliness. Coffee machine in the room was sub-par (W has nespresso for example). Limited toiletry extras. Housekeeping doesn't go the extra mile (for example arranging toiletries for you, restocking lotion, etc).

Omni Tempe Hotel - ASU

Omni Tempe Hotel - ASU

(58 reviews)

I had a pleasant! I felt greeted from the time I got in. Clean atmosphere, multiple dining venues…read moreon site and in walking distance to local markets and restaurants. I will say ASU was on spring break and the area was pretty quiet for this hotel nestled at the end of campus. Highly recommend.

While I personally haven't stayed at the Omni Tempe Hotel, I have visited it many times for events…read moreand to visit friends from out of town who were staying there. I have been impressed by the professionalism of the staff, the layout of the very nice rooms, the way the ballroom works for large events, and the various restaurants and bars in the hotel. I have enjoyed food and drinks and views of the area from Lucero, the rooftop bar, and also from the Neighborhood Service Bar + Restaurant (on the first floor). I certainly recommend this as a great hotel to stay at if you are visiting Tempe or better yet, ASU, which is right nearby. The Omni Tempe Hotel at ASU offers personalized service, modern comforts, and luxurious amenities. The hotel is considered a AAA Four Diamond awarded hotel. It is right across the street from the revitalized downtown area of Tempe known as the Mill Avenue District. They have a fitness center featuring state of the art equipment, there are in-room Get Fit Kits available, and scenic hiking and walking trails near the hotel. Some guest services include a business center, full service restaurant, laundry and dry-cleaning services, a shoe shining service, WiFi, concierge, express check-in and check-out, self-parking and valet, and even an Omni Kids Crew. Rooms have many accessibility features. There are some great perks for ASU Sun Devils, alumni, and their families including up to 20% off stays, waived destination fees, special promotions and lobby activations throughout the year. There are discounts also available on the Omni Tempe Hotel - ASU page and also on their own hotel website (https://www.omnihotels.com/hotels/tempe-asu). You can also join the Select Guest Loyalty Program. From the first stay, you get a welcome beverage, earn free nights with each stay, and get free deluxe Wi-Fi. It's certainly a great new hotel for Sun Devils and visitors to Tempe to stay at any time!

The Westin Tempe

The Westin Tempe

(80 reviews)

$$

I had a FANTASTIC stay at the Westin Tempe! Beautiful views, a spectacular suite and a vivacious…read morerooftop pool and bar have me excited to come back! I first want to acknowledge the parking since I know the valet cost is a an issue. I did self parking at the Brickyard Parking Garage for $16 for 24 hours which was a 3 minute walk across a side street and down a short flight of stairs. I found it super convenient and would recommend it to anyone looking to skip valet. The lobby was nice, very clean and open with high ceilings and a comfortable sitting area. Austin got me checked in quickly and hooked up with their welcome package that included two free margaritas at the rooftop bar Skysill, two free cups of coffee or tea at their coffee shop and two free smoothies from Terra their restaurant on the 1st floor. I stayed in one of their Executive Suites With Mountain View and when I say the room took my breath away, I actually gasped!! It was more than I could hope for with beautiful views overlooking Tempe and Phoenix in both the living room and bedroom, a big comfy bed, a nice sized table to get work done at and a beautiful bathroom complete with a spacious shower and luxurious soaking tub! The room also came with bathrobes, complementary water bottles in the mini fridge, wine glasses and a corkscrew. I really loved being able to relax knowing everything was thought out! The rooftop bar and pool was beautiful, again with breathtaking views. The welcome margarita was good and strong but the Hibiscus Paloma was a show stopper! I also really enjoyed the rooftop patio the next morning when I took my laptop up to enjoy the sunrise over the city while getting my work day started. My morning was a breeze, enjoying beautiful views, my complimentary tea and smoothie but the standout of my stay was Aneesa at concierge. I had a last minute schedule change for a meeting that left me stressed for time to checkout and make my meeting but Aneesa saved the day when, without hesitation, she moved my checkout time back so I could complete my Teams call in the privacy of my room and not feel rushed to leave. I only ended up needing 30 extra minutes but I can't thank her enough for giving me that extra hour! It's people like her who keep me coming back somewhere and I'm happy to say I've already recommended this hotel to a few friends and work colleagues. A couple places I feel the hotel may have room for improvement on is stocking additional amenities for the bath like epsom salts or bubble bath and the windows of my room could have been cleaner but those little things really didn't bother me much at all. Honestly, I just walked across the street to the 24hr CVS and bought some bubble bath after my drinks and enjoyed a nice relaxing soak, it was perfect! I've definitely found my new go to hotel in Tempe! Thank you Westin Tempe and Team for taking care of me and again, thank you Aneesa, you're a true MVP!

Beautiful place! I love all of amenities…read more The rooms can be spacious depending on which room you get. Having a nice view is always the best! The lobby is nice and spacious. Has places to eat, a bar, places to study, or get some work done. It's beautifully decorated. The rooftop pool, the do at night, the bar opened and the food you can get there. It is a bit pricey. The view is one of the best views in Tempe I have seen so far! The drinks for happy hour is always good! It's super close to mill Ave where all the bars and city life is! Super convenient place. There are fees such as parking and etc. I would stay here again and again! We went for a staycation and we got a great deal! We didn't pay over $100 ! Sometimes it's rare but it does happen! I probably would not pay over $200 for this hotel because the area is super loud at night especially if there is a dj and there are a lot of judgy stares from staff. I'd say this place offers a lot for accessibility. Elevators, ramps, and wide doors entrances rooms are spacious. Walk in showers etc. it is super loud at night not best for sensory sensitivities

Vīb Hotel by Best Western Phoenix-Tempe - Guest Room

Vīb Hotel by Best Western Phoenix-Tempe

(37 reviews)

Fourth of July: Sunset & Sparks at Vīb Hotel Tempe…read more We're a little late getting this one posted, but this rooftop celebration was definitely worth sharing. We had the opportunity to attend Sunset & Sparks at Vīb Hotel Tempe, where guests enjoyed an evening filled with rooftop views, a buffet dinner, complimentary cocktails, lawn games, live music, a photo booth, and of course, fireworks to end the night. As much as we love our usual Independence Day traditions, this was a refreshing change of pace. Instead of rushing around, we were able to slow down, take in an incredible Arizona sunset, enjoy some good food, listen to live music, and simply spend quality time together. The buffet featured grilled chicken, burgers with all the fixings, creamy potato salad, coleslaw, fresh toppings, patriotic desserts, and plenty of drinks to keep everyone cool throughout the evening. Sometimes it's not about doing the biggest celebration--it's about finding the right atmosphere to relax and enjoy the holiday. This rooftop event delivered exactly that. Thank you to Vīb Hotel Tempe for inviting us out to experience Sunset & Sparks. We had a wonderful evening and loved seeing another unique way to celebrate the Fourth of July in the Valley.

We had the opportunity to stay at Vib Hotel this past week for a two night stay. Upon arrival the…read morefront desk clerk was friendly and even gave us complimentary parking. Don't mind if we do! The first thing I noticed about our room was the layout. Typical hotel rooms have the headboards of the bed against the wall. Our room was totally different. There was a long desk which was the headboard of the bed and the foot of the bed faced the window. As a result, there was very little space between one side of the bed and the wall. It wasn't a big deal but worth noting. Our room was clean and quiet which was appreciated. I also really liked the fragrance of the body wash and lotion. It was definitely a little detail that I noticed. All in all our stay was comfortable and relaxing. If we are back in the area we would probably stay at the Vib Hotel again.

Hampton Inn & Suites Phoenix Tempe - Guest room bath

Hampton Inn & Suites Phoenix Tempe

(84 reviews)

$$

I travel a LOT.i have to say this is one of the nicest hotels I have stayed at in a while …read more CLEAN Breakfast Great Customer service . We are traveling from California to texas in our motor home. Stayed her for our granddaughter volleyball game. They accommodated my motorhome. It's a small one so they could. But didn't have to . We felt safe and the rooms were really clean and the front desk, ladies those ladies couldn't have been kinder. Thank you The Atilanos

We drove from Kansas City to San Diego and back and stayed in 12 different hotels, so we're…read morecomparing them all. We stayed here one night for $86.29, which was the average price for the trip. SHE: Compared to all the other hotels we've been in, this was the lap of luxury. HE: Very luxurious. How many pillows were there? SHE: Were there three? No, no, no, no, no? Were there two? No. HE: Were there four? There were four, at least, maybe more. SHE: There were more because there were two beds, and they each had four pillows on them. HE: So we had eight pillows! SHE: That's how you define the lap of luxury. Eight pillows. HE: This was a big chain hotel that had four floors. We were on the fourth floor. I think it's near the airport, but we could not hear any noise at all. SHE: It was a big room, very nicely furnished. Everything was in great condition compared to the other hotels on our trip. The freezer froze, which was great. HE: The shower had a bar in it, so I guess it was an accessible shower, but it was like a normal shower. SHE: It had a three-way shower head. HE: Not much of a view out the window. That doesn't matter. SHE: The outlets were in the right places, and it was the first place we stayed at offering breakfast. They had like three or four different friends of coffee, and a waffle maker, and three cereals. HE: There was a lovely lounge eating area, too. And an outdoor area. That was nice. SHE: It was very pleasant. It was luxury for us for this trip. HE: I think we've said all we can say about it. SHE: It was carpeted. HE: Oh yeah, it had carpet. I prefer that.

MOXY Phoenix Tempe - Entrance

MOXY Phoenix Tempe

(320 reviews)

$$

I've stayed at this hotel before and it used to be a great place, which makes this visit even more…read moredisappointing. The condition of the property has really gone downhill. The fourth floor looks terrible -- there are empty, broken-down rooms and the hallways feel neglected. The carpet on both the fourth floor and first floor is in very bad shape and looks like it hasn't been maintained in a long time. Inside the rooms, the flooring is actually popping up in areas, which makes the whole place feel worn out and poorly maintained. Overall, the hotel just looks very old and neglected now. The elevators are another concern. They make loud noises and honestly sound like they could break at any moment. There is also an unpleasant smell in parts of the building. When you get off the elevator and walk toward the lobby, you can see construction going on, which only adds to the messy and rundown feeling of the property. This place used to be a great stay when we first came here, but now it's honestly pretty shameful to see how much it has deteriorated. The location and concept are great, but the hotel clearly needs serious maintenance and attention.

Checked in fine... Later arrival after spring training baseball game. I thought all was going to…read morebe awesome... I had confirmed days prior to arrival and there is a note on all my reservations. **down allergies family** attention to detail is the Bottom line! I am a platinum elite bonvoy rewards member and appreciated the warm reception from the front desk staff... So first thing is first.... I have a serious down allergy. That means with down feather pillows that I come in contact with it could lead to a hospital trip. It was listed on my reservation.... always is... Didn't happen. I took pillow down to the front desk and dropped off. Aamil and the lady upfront apologizing... They were not the cause of my frustration. I do appreciate them and their service this night.... especially because they were pouring my drinks when I sat at the bar!! I thought an apology would happen at some point from management...not so much.. I will clearly chalk this up as a fail for Moxy Hotels.... as this seems to be missed by several of the Marriott chain hotels...and I continue to be loyal...(head scratching I know) The 2 star rating was given because the check-in experience was having me at zero stars...but the evening and morning staff working (Aamil, Kiara) was superb!! Smiling and friendly. Unfortunate experience So many choices out there ... Was told I was getting comped breakfast. After checking out - I get on the plane and find out I got charged for the comped breakfast... Questions just reach out! Respectfully, Bryan Oklahoma City

Hyatt Place Tempe / Phoenix / University - Sunset from the rooftop bar.

Hyatt Place Tempe / Phoenix / University

(55 reviews)

$$

The concept is very nice. You basically get a furnished studio apartment with a sleeper sofa that…read morecan sleep 4 total. There is a small supplied kitchen and refrigerator plus cooktop stove and small refrigerator freezer. You easily could live there for months. It has a high top dining and working counter. It has a large screen tv that swivels for watching from bed or living room. It has a clothing closet. It has two low dressers four drawers total. And a nightstand. TV stand has some small shelves. By door you find a shoe and pantry nook for small food storage. Also has a dishwasher. Pros: Can cook and eat there. Rooftop pool with bar. Great location by arena and football stadium. Walkable to restaurants, Trader Joe's, ASU Tempe campus, light rail and buses and transportation center all right there. Town Lake and office complex a few blocks away. Free breakfast every day that's pretty good and varies a little each day with free coffee and other morning drinks. Has a workout room with a great view. Very friendly and helpful staff, went out of their way twice to fetch sweetener and ice. Small convenience store next to front desk. Reasonable daily parking fee that includes unlimited in and out privileges Cons: On a five night stay, housekeeping only checked on us 2 days. Needs small repairs here and there. Example: 2 or 3 drawers had loose pulls that needed screw tightening, saw a weather strip partially detached from door frame. Small workout area had limited equipment. One treadmill was broken one day and I had to wait an hour for the treadmill hog on the only working treadmill to get off despite posted 45 minutes max use rule. Other equipment like weights a bit limited. They allow pets and one day we had to deal with a barking dog somewhere morning and night. We complained twice and the hotel staff could only say they tried and that people are not supposed to leave their pets unattended. Bella from light rail every five to fifteen minutes if you get the southern/western side of the building.

*** fantastic location ***. Hotel is clean, rooms are nice, and you're surrounded by great…read morerestaurants and coffees.

DoubleTree by Hilton Hotel Phoenix Tempe

DoubleTree by Hilton Hotel Phoenix Tempe

(230 reviews)

$$

Due to a flight delay, my husband and I ended up having a last-minute stay at this hotel--and it…read moreturned out to be a pleasant experience overall. The first impression was warm and inviting: the decor has a cozy, Native American-inspired vibe, complete with a little fire pit area that added to the charm. At check-in, we were warmly greeted by the friendly front desk staff, who made the check-in process smooth and of course offered us the Signature Doubletree cookie. The hotel's layout blends indoor and outdoor spaces, so after checking in, we had to walk outside to reach our room. While the room felt a bit dim, outdated, and slightly worn, it was decently clean and worked just fine for a short overnight stay. One of the biggest perks of this hotel is its proximity to the airport--super convenient for layovers or early flights. They also offer a shuttle service, and the drivers were cheerful and friendly, which made the travel experience very enjoyable. If you're looking for a quick and comfortable stop near the airport with friendly staff and a unique ambiance, this hotel is a solid choice.

DoubleTree has always been one of my favorite hotels and not just for the cookies, but because of…read morethe excellent customer service and cleanliness I've come to expect from Hilton properties. We were staying one night in Phoenix before our flight and decided to book through our Hilton Honors account at a DoubleTree. The location we originally wanted was full, so we chose the Tempe property instead. Unfortunately, the experience was disappointing from the start. The woman at the front desk was very standoffish. When we asked about room rates, she quoted a much higher price than our Hilton Honors rate, so we decided to book online while standing in the lobby. When we went back to check in, she told us we had to wait. I also asked for one of the famous cookies, and she said they "weren't ready." She offered no welcome, no information about the hotel, and didn't ask any questions. If you're the face of a hotel, a warm and friendly attitude makes all the difference. Once we got to our room, things didn't improve. The property itself feels very old and outdated. The carpet was torn right at the entrance with sharp pieces sticking out, the AC was loud and squeaky, the headboard wasn't attached to the wall, and we heard a strange tapping sound all night long. We decided to give the property another chance by trying the on-site restaurant, Milagros. Unfortunately, both meals, the ribeye and fajitas the ribeye was raw (and made my husband sick later) and the steak on the fajitas were super tough and both were disappointing. The steaks were poorly cooked and lacked flavor. The one bright spot of the evening was Pedro, who apologized sincerely and provided 50% off my fajitas. His customer service was excellent and truly appreciated. Overall, this hotel does not reflect the quality or hospitality I've come to associate with DoubleTree. It's old, outdated, and lacks the warmth and care that usually make this brand so dependable. I truly hope management takes steps to refresh both the property and the guest experience.

Canopy by Hilton Tempe Downtown - hotels - Updated July 2026

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