1. Homecare Appliance Repair

1. Homecare Appliance Repair

0

Mountain View, CA

Homecare Appliance Repair

2.0 (1 review)
Open 7:00 am - 7:00 pm

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I had a great experience with City Master Appliance Repair. My LG front-load washer suddenly…read moreappeared completely dead, and I was concerned it might need an expensive control board replacement. The technician took the time to properly diagnose the problem instead of making assumptions or replacing parts unnecessarily. It turned out the issue was much simpler than expected, and I really appreciated his honesty and professionalism. He explained what he found, got everything working again before leaving. I would definitely use City Master Appliance Repair again and would recommend them to anyone looking for an honest, knowledgeable appliance repair company.

I originally wanted to give Lev 2-stars. However, Lev is the type of person who stands by his work…read moreand that's **really rare** nowadays so he deserves 5 stars. Read on... I have a three column Thermador fridge setup: A freezer, a wine cooler and a fridge. My wine cooler broke down after only 6 years. Lev agreed to come and replace it with a new one. When he took out the entire unit, we found that huge amounts of rust had formed between the wine cooler and the freezer. Lev told me he has never seen anything like this before and could be due to some leak. He fixed the rusty part of the freezer (still working) for a nominal fee and installed the new wine cooler. Fast forward 3 weeks, I did a small test by sliding a piece of cardstock in between freezer and the new wine cooler. Low and behold, it came out all wet. It turns out when these fridges are installed less than 6 inches apart (which is the case for almost ALL column installations), they need to have either insulation or a heater kit in between to avoid condensation. Thermador did not tell me this (because they don't know how far apart the fridges will be installed) but they said Lev, as an installer, should have known. When I talked to him, he said he has never seen that part installed but since it was causing problems for me, he would come back and install it for free! That's why he gets 5 stars from me. He was the only good part of this whole 3 month ordeal with Thermador.

Swift Service

Swift Service

1.8
(5 reviews)

My GE refrigerator repair service was fast, knowledgeable, affordable, and parts arrived quickly…read more Highly recommend and will call them first in the future. Refrigerator was failing on a Sunday night and Nick responded immediately to my call for help. He was able to arrive & diagnose the issue first thing in the morning. As well give me a temporary solution until required parts arrived, which were installed with ease. Very happy with my choice of Swift Service.

DO NOT USE THIS COMPANY! They overcharged my elderly parents A LOT! Totally took advantage of…read morethem. Here's what they charged. $195. Taking out old dishwasher $380. for installation of new dishwasher $65. for shipping $985. for new dishwasher $96. for "Installation Kit" ??? Total for new dishwasher $1,688. !!!!!!!!! And it didn't stop there... They also needed to replace their garbage disposal. $175. to take out old disposal $680. to install new disposal (this one is ridiculous!) $55. for shipping $875. for new garbage disposal (the actual unit). Total for garbage disposal--$1,990.28 !!!!!!!!!! i don't know how they sleep at night. My mother is 87 years old. (since this happened we have hired a full time care giver for lots of reasons not just this). She was totally taken by this company. Most appliance companies that I have ever dealt with dismantle and take away your old unit for free. Even installation was free (or at least included.). $680. to install a garbage disposal! OMG. Don't use this company.

Homecare Appliance Repair - homeappliancerepair - Updated July 2026

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