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    HomeGoods

    2.2 (5 reviews)
    Closed 9:30 am - 9:30 pm
    Updated 2 months ago

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    Floor & Decor

    Floor & Decor

    3.6
    (110 reviews)
    0.9 mi
    $$

    Wow this place has a lot of options and is very large. They also have a great amount of displays. I…read morecame here twice with my husband and both times had very helpful sales associates. I ended up not going with tile here as the dye lots were all different and it made me very nervous. I did, however, buy their line of LVP, NuCore in Gunstock oak and I cannot wait for my contractor to put it in my laundry floor and eventually my basement. Seems to have a strong living system and is so beautiful. My warning if you are to get tile is to inspect all before you bring home. Just seeing the variance of the shades in the dye lots scared me enough to not move forward with the tile. LVP isn't so bad as wood naturally has different shades and it's meant to look that way. 4 stars for excellent customer service and clean store. Also, I am excited to use my LVP Pro tip: go on their website and use their AI tool before going to the store. We did that the second time around and it wasn't as overwhelming. The prices here are really excellent compared to other tile places but I think due to the dye lot differences. LVP seemed like a great value

    Employees are the problem! It is impossible to get help! It seems like the cashier is the only…read moreperson working. I've been "helped" five times, only one young heavy set gentleman was HELPFUL. Every other person was dismissive or otherwise occupied. One tall gentleman came to the cashier to "help" me, he took me to an isle, handed me a product, from my list, then said I'll be right back. When I went looking for him he was on a computer working with other people, rude! He tried to get a muscular man to "help"! This employee took rude to eleven! He was bothered be the request for him to work, the hour I was there he was standing next to the cashier (only person working!) and on his phone! Why does that man have a job, so he can stand around, bother the cashier and never get off his phone! Great job, if you can get it! He walked over like I'm forcing him to work! HE DID NOT GET OFF HIS PHONE THE WHOLE TIME HE WAS FORCED TO ASSIST ME! In my visits to this beautiful, well equipped and huge selections with the worst employees, except for the tiny cashier and the large heavy gentleman, everyone else that I have encountered in this store should be on unemployment where the can get paid for doing nothing. Only contractors that don't need help could be happy shopping at Floor and Decor! Average person may do better to go to Home Depot or Lowe's and get ignored there! No wonder online shopping is growing in leaps and bounds, people are too good to work! A country full of lazy entitled people who want everything FREE and nobody should have to work.

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    My bathroom disaster
    My bathroom disaster
    Floor & Decor
    New bathroom, tiles purchased from Floor and Decor

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    New bathroom, tiles purchased from Floor and Decor
    peter andrews

    peter andrews

    2.7
    (31 reviews)
    1.0 mi
    $$$

    The furniture is nice- very expensive. Spent well over 5,000 for that and a fire-pit, you would…read morethink they would have responsive and respectful customer service. We purchased the full Sanibel set and the chair is very uneven. I have been put in touch with an email for customer service (7 days ago)- still NO response. Worse, the salesperson Julia (Farmingdale) gave me a card and encouraged me to let her know if I needed anything. When I asked for help she was rude with her response. I was not surprised as I felt rushed and disrespected during the purchase of the set and should have gone to one of their other stores. I had a bad feeling with her professionalism before I left the store. I strongly recommend going to a different location! I plan to call management to share the overall experience.

    I purchased 3 umbrellas last summer. I spent over $3000 plus a delivery fee…read more The delivery company had no idea how to put together the cantilever umbrella, which should have been my first clue that this was not a top rated outdoor furniture business. The only reason I ordered from them was because I wanted to match what I already purchased elsewhere.. Long story short.....they couldn't care less that I was having issues on how their product, they delivered the goods & they got their $. Nina the salesperson wanted to help, but just kept saying over & over, that no one would come to Westchester. THEY HAVE NO CUSTOMER SERVICE. FOR HAVING 3 LOCATIONS, you'd think they'd want to help, but its clear they didn't. GO SOMEWHERE ELSE FOR OUTDOOR FURNITURE......

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    peter andrews
    peter andrews
    Stretched wicker from improper delivery

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    Stretched wicker from improper delivery
    Ashley Store

    Ashley Store

    2.6
    (61 reviews)
    0.4 mi

    On 12 Oct 2024, we purchased a recliner on clearance. Aside from normal wear and tear from being a…read moredisplay piece, the recliner was in relatively well maintained shape. Upon loading the recliner into the bed of my pickup truck, one of the managers (did not catch his name) that was helping to load it on, tripped over a furniture dolly and tore the corner of the recliner open. My brother and I did not notice and IF the salesman and manager noticed, they did not say anything. However, the manager was quick to have my brother sign for the recliner. Upon arriving to the house is when we noticed the damage. The salesman was called and we were informed that due to it being a clearance item, all sales were final. Also, since the warranty was declined, repairs would be at our expense. We explained that the damaged was caused by their employee and the photos were provided but it did nothing to sway them. While the salesman was personable, we are severely disappointed by the lack of integrity and dishonest business practice. We will now let the bank handle this issue since the team at this Ashley Furniture refuse to.

    We had a bad experience at this store. We were interested in the 0% financing for 60 months, when…read morewe finally picked something out, we were told that we would not get 60 months financing at 0% unless we paid full price for the furniture. We were not happy and declined, and did financing for 24 months at 0%. The manager Mike kept saying there is a price match available if we find it somewhere less expensive, and that we were getting all the Black Friday discounts. We did not get the Black Friday discounts and specials, and when I called about a price match, he just discredited the website that was offering it, Then proceeded to tell me that if they do a price match, our financing goes down to 12 months. I called Ashley's corporate number to see if they can assist, they told me Mike would reach out again to see if anything can be done, Mike never called. The price online also included a chaise lounge, and was still less then Ashley's price with delivery. Also the people sent to put together the couch, didn't know how to, they claimed a clip was broken, we had to wait for the clip to be mailed to us, upon receiving the clip we called to have someone come over and install the new clip, and he told us nothing is broken, they just didn't set it up correctly. Do not go to this store, search around online and save money.

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    Ashley Store
    Ashley Store
    Ashley Store

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    HomeGoods - homedecor - Updated June 2026

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