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    HomeGoods

    3.5 (23 reviews)
    Closed 9:30 am - 9:30 pm
    Updated 1 month ago

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    Omg... so much stuffness!!
    Maria T.

    As an avid shopper, I'm seldom overwhelmed by a store... but today... today I was overcome by the muchness in this HomeGoods! I mean, if you need a basket... they have, no, not a couple dozen to chose from, but hundreds! And that goes the for the glassware, the faux plants, the shower curtains, and the rows and rows of pillows! We sauntered down every aisle... the lamp and shade selection was extensive! So many candles! Lots of pet items, toys and gourmet foods! The furniture section is smaller, but offers unique finds! With so much stuff, you'd think this store would be disorganized but it extremely tidy! There is tons of eclectic and cool boho home décor! For everything for the home, this store is More than good, it's great!

    Kathleen D.

    This is a stand-alone HomeGoods store situated at the eastern edge of Short Pump's oasis of chain stores. It's close to the entrance to 64 and also near Whole Foods. I'm not used to HomeGoods being separated from Marshall's, but I liked it. Plus the single checkout line was more tolerable. I visited for a jewelry cabinet. I used to keep my jewelry on my dresser pre-cats. I no longer can keep anything out without them investigating, so grown-up jewelry box was the next step. I found a really nice one for $60. Pretty steep but worth it. It's been a few months and it's holding up great. Loads of other home decor and useful items to be found around the store. Most are pretty affordable. I'd return to this location.

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    Ask the Community - HomeGoods

    Review Highlights - HomeGoods

    When we lived in Short Pump for a year, this Homegoods store took all money!

    Mentioned in 4 reviews

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    Haynes Furniture - Mold on the felt!

    Haynes Furniture

    2.1(100 reviews)
    2.1 mi
    $$

    I selected and ordered carpet from Haynes West Broad store, Richmond, VA. I signed a contract…read morestating that if I decided not to purchase the carpet I wouldn't get my $50 deposit refunded. Understandable. Person came to my house and measured for the carpet. Norma (I believe was her name) later called to inform me that the carpet I selected was out of stock., and suggested that she would text me a couple of sample carpets i could choose from instead. I said I didn't want to select from a picture. With very hot temperatures i did not come to the store to look at the carpet. Instead I called the store and let customer service know the carpet I ordered was out of stock and I would like for my $50 be refunded. The lady said she would get in touch with the salesperson and refund the money. Good, I thought. After checking my statement later, I see the money was not refunded. I called Haynes. Person answering the phone got in touch with salesperson. Salesperson said no refund because they came out to measure for carpet. She refused to speak to me. The lady who answered the phone refused to direct me to a manager. I fully understand the contract HOWEVER THE CARPET WAS OUT OF STOCK, and I didn't want the ones she suggested. They looked nothing like the one I chose. I have purchased carpet and furniture from Haynes before with no problems. I wish I could give a minus one star. She was very rude!! And didn't have the decency to speak with me.

    I have been a customer of Haynes and Dump furniture since 2019 but I would not recommend anyone to…read moredo their business with them. I bought a king bed from them and they tried to up-sale the white glove delivery which I did. Apparently they have a policy if the furniture doesn't fit during the delivery even if you pay for white glove delivery, they would still charge 20 % of original amount. I request them to take legs off from headboard and they refused to do that. Not only they took the bed back, their so called unprofessional White delivery people damaged our stairs. I specifically would not recommend Bobby who made the purchase and was extremely unhelpful with the issue. It's a shame that corporate like this are out there making money out of working class citizens. Shameful

    Photos
    Haynes Furniture - Mold in the new dresser and it smells like a musty gym!

    Mold in the new dresser and it smells like a musty gym!

    Haynes Furniture - More mold in the other drawer!

    More mold in the other drawer!

    Haynes Furniture

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    Ashley Store

    Ashley Store

    2.3(276 reviews)
    5.9 mi
    $$

    Good experience buying my sofas at Ashley store Great…read moreservice Mr Timothy is Great. Answered all my questions and explained to me. Everything is needed to know I highly recommend Ashley store Ask for. Mr Timothy

    My wife and I were recently shopping for a new sofa and, after visiting several stores, decided to…read morestop at the Ashley Furniture location on Broad Street. We have purchased multiple pieces from this store in the past and felt confident doing business there again. Because we have a large family, we needed a sectional and believed we found the perfect one. The salesperson, Phil, was attentive and answered our questions (or sought help when needed). After selecting the sectional, we discussed several important details before completing the purchase. One key factor in our decision was the protection plan. Given that the sofa is light-colored and we have several children, we specifically asked about cleaning coverage. Phil told us the plan included having a company come out to clean the sofa "once a month" if needed. Based on that explanation, we felt comfortable purchasing the plan for $300. We also discussed the option of purchasing an additional piece to make the sectional larger. Phil told us that even if the sale had ended, we would be able to purchase the additional piece at the sale price because we were in the store before the sale ended. The total purchase came to approximately $3,000 ($2,700 for the sofa and $300 for the protection plan). Unfortunately, since the purchase, several issues have arisen: 1. Two days after the sale ended, I called the store and spoke with Phil about purchasing the additional piece. He initially gave me a price, but when I reminded him of our prior conversation, he said the store could not honor the sale price because it was not in writing. This directly contradicted what we were told in-store when we made the purchase. 2. When the sofa later needed cleaning, I called the store to schedule a cleaning. The employee I spoke with, Tamara, was dismissive and unhelpful, and made no effort to resolve the issue. I eventually located another number on my own and was surprised to learn that the protection plan does not include cleanings at all. Instead, I was required to file a claim to see if the issue might be covered. After several days, I was informed that my claim was approved and that a cleaning kit would be sent to me so I could clean the sofa myself. I paid $300 for a protection plan believing it included professional cleanings, not a do-it-yourself kit. This entire experience feels like a bait-and-switch. We relied on the information provided by your salesperson when making a significant purchase, and that information turned out to be inaccurate. This will be the last piece of furniture we ever purchase from Ashley Furniture. We will also strongly discourage our family, friends, and others from shopping here. We feel misled from the beginning, and it is difficult not to conclude that customer satisfaction takes a back seat to sales goals and profit.

    Photos
    Ashley Store
    Ashley Store
    Ashley Store

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    HomeGoods - furniture - Updated June 2026

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