I live in a condo building-after two years, I started to see little critters in my kitchen…read morecabinets. The weekly pest spraying did not help. Once Ideal Pest Solutions came in, the critters started to disappear. They followed up with additional visits and I have been very pleased. Just had my three month appointment and all is well. They're very responsive and professional.

Ideal is not Ideal, anymore. They were purchased by Arrow Brands and now operate as Stark…read moreExterminators. I used to call or text and get immediate, great service and now they don't even answer the phone or return texts. I get it, Jason, you needed to sell your business but you made a bad choice.

David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Economical. Good value for the money Good service…read moreTruthful and helpful On time Will be using for awhile We started with extermination and preventative maintenance services

This company ruined my yard or should I say chemically burned my yard! The "Manager" met the next…read moreday said it's on us we will take care of it! But I need cooler weather to replant the sod. We agreed then he can back out and tried to blame it the watering! All their company reports show my lawn was fine until their tech burned it! This manager is as condescending as they get! If I was the owner I'd of fixed the yard and coached the tech. Especially after admitting it was their fault .

These guys have been taking care of our lawn and pest control for over 6 years. Mike Fisher and…read moreDerrion Pryor have been working on our chinch bug issue and got it under control and the lawn is looking good again! Amazing job, as always guys! Many thanks!!

The quality of their service is a lot left to be desired. The value is not representative of what…read morethey actually do. They charged a lot but did very little. They don't seem to care much about your property and do not have regularly assigned people to the route. There is a lot of confusion and inconsistent scheduling. The result is awful.

I put down new Zoya grass in October of 2021. Immediately, I hired a professional company to ensure…read moremy new grass would stay as beautiful as it was when installed. Unfortunately I hired the wrong company as you can see by the before photos they didn't do my lawn any favors. So, I fired them and hired Truly Nolan. Unlike the other company, Truly Nolan assigned ONE technician to my property...Anthony. Anthony is awesome, and he saved my lawn. Now it's thick, healthy, and beautiful.

Jonathan was quick to respond and schedule. Had a massive ant and hornet infestation. Pricing was…read moreextremely reasonable. Would hire again in an instant and would highly recommend.

So glad to have found Jonathan!! He is very professional and thorough with his work. I also…read moreappreciate the service reminder texts, keeps things organized. We've had no issues with pests since we started with Johnathan. Thanks!!!!

I called this service because my previous service could not fix my roach issues. He came out once,…read morediagnosed the problem and the source and my problems ended. Nice,,,,

Quick to respond to our call and stopped by our home to address a pest issue shortly thereafter…read more Trustworthy and thorough. We'll continue to use Rhino in Winter Garden!

This company is highly unprofessional!…read more Be very careful with this company make sure to get quote from competitors. Home Team has sent door knockers from a 3rd party to solicit pest control services with outrageous pricing and very aggressive sales tactics. Do not let in to your home unless you called them and don't sign anything from them without getting competing quotes. Hire a local company not a franchise company like Home Team.

Braden was very informative and gave me a good price to help with my ant problem. He was a kind…read moregentleman. He explained the tubes in the walls and he even gave me his number to call if I have any issues.

Believe the reviews in the low stars. If you have money to waste and you don't care about poor…read moreCustomer Service Massey Services is exactly what you're looking for. But if you want your lawn to survive and thrive, FOR THE LOVE OF GOD LOOK SOMEWHERE ELSE! (if you have any recommendations, please let me know.) We started our lawn care journey with Massey back in August. I just installed the lawn and wanted to give her the best. Unfortunately, Massey killed that dream and every month I was told to wait for the magic to happen. Then after the freeze, I was told that it was the freeze that killed my lawn... but no my lawn was screwed from the day. I signed the agreement.. And as for that "Satisfaction or your money back guarantee," well, if you're not satisfied, they just tell you to wait another month so that you're outside of your "satisfaction or your money back guarantee." And if you called the office, they immediately put you on hold and keep you there long enough to get you to hang up and forget to call for another week. Look, if you enjoy wasting your money and being treated like crap, like I said this is the place for you. Some people even enjoy poor Customer Service so that they can be a Karen. I don't. I don't wanna be a Karen, but this place pulled her out of me. I am reporting this place to BBB and I will be installing a new lawn again. Thank you Massey for showing me that a guarantee is worthless and Yelp reviews can be trusted. As far as I am concerned you deserve NO STARS.

My husband and I started using Massey services about a year ago for pest and lawn maintenance. We…read morewere having issues in our backyard with grass growing in a high traffic area and have been consulting with them for awhile about this. My husband spoke with one of the managers for awhile about our issue and devised a plan moving forward to determine how to ensure this improves. Over the course of 6 months, we had noticed that our grass was actually getting worse. He filed a complaint and the manager came back out to our house and took a pH test on our lawn. We never actually head about the results of this test nor did the manager contact us again about the plan moving forward. We pay $122 a month for their services and I kid you not, the tech was out at our property for no more than 10 minutes. I actually time stamped it. We have a rather large backyard, which you could not actually treat within that time frame. We are so unhappy and unsatisfied with their services that we decided to finally cancel. The only time our grass actually improved was when we took it into our own hands and fertilized it ourselves.