Decided not to board with this facility after receiving this email from the owner. I had inquired…read morewith questions about the routine for dogs during long term boarding and what I could expect out of my dog's stay but received a lot of attitude in response. I would not recommend based on this alone.

In April of 2006, my wife and I adopted a mischievous rascal, an American Pointer, we named Chloe…read more She was fun, loving, full of life, but hard to manage. When My wife told me she found highly recommended trainers, Braveheart, I looked them up and panicked....but I looked up a Pit Bull breading place in southern Virginia, not this Kennel and heir trainers in Maryland (both where named Braveheart). This morning we had to put our wonderful friend to sleep. She was 14 years of wonderful, fun, kind, and gentle memories. While she had most of these traits built in, Braveheart was a strong factor in her starting out right (well almost starting out, we was found roaming in Fairfax Virginia before we recused her, she was put into training at about 1 year old). She adored the Braveheart team. She was happier and better behaved after training. And, didn't even mind when we had to kennel her twice after that training. The team built very kind kennels (heated and cooled) with each stall having access to outside. They walked her several times a day. And, whenever you went there, you would see them working with one or more dogs. All the dogs looked very well treated and happy. While today is a sad day for Me and my Wife, I am truly thankful for Braveheart Kennels and the impact on our best friend, Chloe Thank you Braveheart, Bruce

I hate seeing this place get 3 stars. Sure, it's cluttered and a little disorganized, but that's…read morewhat makes it fun! If you are looking for something in particular, all you have to do is ask one of the employees and they'll take you right were you need to go. The staff is very friendly, and they utilize the small space as best they can. Most thrift stores are packed like this. One sets time aside to search for treasures. I've gone here for years. They're great!

A great place to find treasures and bargains. Be sure to donate toward the kitties care. I give my…read moredaughter donations to Fetch.

I've used them several times, the Hagerstown grooming place is significantly better than the…read moreFrederick one. But what has me writing the review is that they specifically did something I asked them not to. I paid for 3 dogs to have grooming and very specifically told them to not cut the tail of one of them. We wanted it left long. When I went back to pick them up the tail had been shaved. They claimed it was because of matting but if they had left it alone like I had asked them to they wouldn't have even had a razor going through the hair to even know there was some small mats. It took 2 years to grow that tail out.

Update: after I posted about my dogs' grooming appointments being cancelled the day before (for…read morethe second time in a row), with no reason given, no make up date being offered, no discounts - nothing - Petco replied (copied and pasted): "...Please reach out to us at (301) 631-9010 to address your concerns under our 100% satisfaction guarantee." I called. Someone took my information, said I'd get a return call. So far - two days later - nothing. I guess that "100% satisfaction guarantee" is just for PR sake so that it looks like they care. Too bad they actually don't. Words are cheap; actions are a little harder.

Got my yellow lab puppy from YBR. Sandy and Bill have been very responsive since I first contacted…read morethem. Sandy posted pictures of the puppies on the YBR website and Facebook page on a weekly basis until they were 8 weeks old and ready to go to their furever homes. Sandy was always there to answer any questions even after I brought the puppy home. The puppy has been great and he is so much fun. He has a lot of energy and gives us a lot of unconditional love. Everyone who meets the puppy talks about how handsome he is. He is very social and playful. He has made a lot friends and everyone in the neighborhood knows him. Our mail man calls him Mr. Happy. Not the lazy type of dog but needed some training at the beginning. Overall, it has been a great decision to get my first puppy from YBR and I would highly recommend YBR to anyone.

DO NOT buy a puppy from this Breeder!!! BUYER BEWARE!!!…read moreIn March we bought a yellow lab puppy after waiting a year since our 14 year old Lab died. Unfortunately we changed our minds and returned the dog within a week to this breeder-- They have refused to refund any money. They advised me to try sell the puppy on my own and would send buyers to me AFTER all their puppies were sold. I was not comfortable selling this puppy after taking the puppy to our vet and finding 2 ear infections,runny eyes, dry skin, parasites & vaginosis -- I gave both the medications and vet bill to the breeder when I returned the puppy within 6 days.... since they had just started to sell the other 8 week old puppies and could easily sell her. We hoped they would rethink their Refund Policy and reimburse us for our medical cost or any portion of what we paid for the puppy once they sold her. We were shocked at their rudeness to both my husband and myself when we called to follow through. We are now out the money for the dog plus the $260 for vet bills and medications trying to do what was right for the puppy. We hope this prevents anyone else from having the same experience.

5 stars all the way! We will never use another pet-care service…read more We found their company online and emailed just days before our trip. Kristy, (owner/operator), was wonderfully responsive and helpful in setting up our pet sitting experience. We traveled for 10 days and never once worried about our 2 (fur babies) cats, Jack and Sally. Joleen, who cared for them daily, sent regular texts with photos and updates. She was amazing and went above and beyond to ensure our cats' comfort, (and ours!). She was funny and quick to respond, just like a close family member! We knew Joleen took great care of them when we returned to find them, (and our home!) just as content as we had left them. My husband and I were extremely impressed with Beyond Barks.

From the owner: Beyond Barks, LLC provides reliable and affordable dog walking and pet sitting services for all of…read moreyour pets when you cannot be there to take care of them yourself. Whether you have cats, horses, birds, fish, and of course, dogs, you can have peace of mind knowing that your pets will be well taken care of by the professional pet sitters at Beyond Barks, LLC. So, feel free to work late or take that vacation without the guilt and worry of leaving your pets alone at home all day, or in a cage at a boarding kennel. Our service hours are 7 days a week including holidays. We offer service between the hours of 7 AM and 9 PM. For your pet's safety as well as for your peace of mind, Beyond Barks, LLC is a fully insured and bonded professional dog walking and pet sitting company. We offer a wide variety of services including daily dog walking and pet sitting, overnight pet sitting, pet transportation, farm sitting, house sitting, yard pick-up, and more.