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    Raja and the Ruff

    5.0 (4 reviews)
    Open 6:30 am - 7:00 pm

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    Services - Raja and the Ruff

    Private dog training

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    Bennett Creek Animal Hospital  - Bennie is healthy again!

    Bennett Creek Animal Hospital

    (106 reviews)

    A wonderful veterinarian visit! Lola needed the balance of her 4 vaccinations, however the first…read morehalf were initiated by the VHA Freehold veterinarian. Bennett Creek worked w VHA and coordinated the remaining 2 vaccines. Much appreciated!

    Bennett Creek was recommended to us as affordable and kind, which is why we chose it. We brought…read moreour cat Zorro in on September 3rd. I watch my animals very closely -- I even have a camera pointed at their litter box -- and the first thing I told the vet, Dr. Castano, was that I suspected a UTI. He was hardly using the litter box, and he'd also urinated a large amount on a blanket, which is very unusual for him. Dr. Castano hardly documented any of what I told her, despite the fact that I explained I monitor my animals closely and know his patterns. She came out and told us the urinalysis was done and it was "fine," and that his abdomen was "fine" on palpation. We later learned neither was true -- her own notes said she couldn't get a urine sample and that his abdomen was tight, the opposite of what she told us in person. Instead of the UTI test I'd specifically requested, she pivoted to concern about a possible obstruction and recommended further testing and an overnight stay. We declined the overnight stay because of cost and because Zorro is a very anxious cat who does worse away from home and his mom. We dropped him off again at 9 AM the next morning for a scheduled sonogram. The sonographer, a traveling contractor, was on vacation and never showed. There were two failed attempts to find a replacement, with the cost rising roughly $300 with each call. By early afternoon, the front desk said they were trying to get him to eat, which meant the sonogram couldn't happen anyway, so we went to retrieve him. We then waited two hours in the waiting room before finally speaking with the practice owner, Dr. Walcoff. That's when I learned the urinalysis from the night before had never actually been performed. When I explained that the entire reason for the visit was a suspected UTI, Dr. Walcoff was able to obtain a small urine sample himself via ultrasound-guided cystocentesis -- the exact thing that could have been attempted, or at least honestly disclosed as not done, the night before. After waiting almost 3 hours since our arrival the result confirmed blood in his urine, consistent with a UTI. Zorro has been on antibiotics and doing fine since. When I raised this with the practice, I was met with defensiveness -- told it was a "miscommunication," that I must have misheard, or that Dr. Castano was simply more focused on the obstruction concern. I'm an elementary school teacher and my boyfriend is a police officer; we don't fabricate details like camera footage, water intake, or litter box habits. When an owner specifically asks for a test, and is told it was done and normal when it wasn't, that's not a miscommunication -- it's inaccurate documentation and false reassurance, and it delayed treatment for a real infection. I won't be returning, and I'd urge anyone considering this practice to ask to see actual results in writing before accepting a verbal summary.

    The Groomery

    The Groomery

    (159 reviews)

    New owners. I don't understand why they shaved my dog. He had a double coat with "hair" on top…read more Nobody has ever shaved him. The ask was to trim the skirt and butt short. He had that in his file for years. The new people must of had the file because they had his name and general info. They ruined his fur.

    I have been going to the Groomery for over 20yrs+!!!!!…read more Once the original owner (ROY) sold his business, things went down hill rather quickly. At first I used a guy (Quinton) who was great! Left to groom somewhere else. Then I took on another groomer there by the name of Isabella. Used her a few times and was very happy. Things started to change every 6/8 weeks when I brought my two Mini schnauzers in to get groomed. Each time the price kept going up. From $65 to $95 dollars in a matter of months. She also stated each time that my dogs had mats, which they did not, and tried to charge me more for that! Last appt was at 10am, and my dogs were still sitting in cages at 3PM with Isabella nowhere to be found. Again, tried to charge me $95 per dog!!!! Had an appt on 5/25, Isabella cancelled on me. Made the appt for Tues. 5/26 at 10am. Still waiting for Isabella to arrive and it was 10:40. Next thing I know, the lady at the front desk calls Isabella, then proceeds to tell me that Isabella doesn't want to groom my dogs!!!! Bottom line, DON'T USE ISABELLA!!!!! NOT RELIABLE AT ALL!!!!!! USE TINA, GREAT GROOMER ALL-AROUND!!!!!

    Pet and Home Care

    Pet and Home Care

    (54 reviews)

    We've started using the service recently for walks and feedings when we're at work…read more The intake process with Kiira and online was very smooth. It was easy to schedule a "meet and greet" with Amy and Andrew, who are visiting our two dogs (a quiet 9-year old and a 5-year old with attitude; both sighthounds) about 3 times a week. Since then Amy and Andrew have taken care of our pups for the past month or so. They are both responsible and have the kind of calm personality that all dogs feel comfortable being around. They've followed all our instructions, provided very detailed updates and pictures, and taken good care of our doggies. So far I am very pleased with the service. We love our dogs like children and feel good about entrusting Amy and Andrew with their care.

    Ive used this service for over two years. Recently their customer service has reached bottom…read more Today, they stopped my service, removed me from their pet portal, charged me and closed out my account with them. I had ask that they only provide me with one one of their walkers that I had for the first 18 months, at least twice a week if possible. Their final response was " she is rarely available during the times I requested" ... I mean for the first 18 months she was available , and now she was not.... After numerous attempts to remedy this, they decided (Customer Service Agent Becca) to cut me and my dogs loose. I contacted them to give them "NOTICE"; that I would be looking for another service. I am a senior citizen wtih Dystolic Heart Failure. What a way to treat a senior citizen.. Terrible service... And the owner, did nothing, even though on her web page she states "If for any reason you are not completely satisfied with our service, we will correct it right away and offer a money-back guarantee". But the dog and cat staff caretakers are excellent Sad, but I do no recommend this service providers. Like Share

    Raja and the Ruff - pet_training - Updated September 2026

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