Professional and responsive service for both electrical and A/C. Highly recommended.read more

Had a issue with my ac not cooling so I called Dependable Htg and Electrical…read more The service tech had a very busy schedule for the day so he showed up just at 5 pm, Turns out The issue was just the thermostat setting. Total time he spent at my residence less than five minutes. I asked him what I owed to my shock and amazement he said $150.00 So I went to their office a five minute drive from my residence and asked if they thought a $150 .00 was a fair charge for less than 5 minutes of time. They said yes it was the charge for a service call it included the call and first half hour of labor, if that is true then why didn't the technician change my filters or give me the half hour of labor I was charged. Seems like they need the money more than customers which in the future won't be me.

Unreliable! I'd leave no stars if possible. I won't do business with this company again or refer…read moreanyone to them. They are totally unresponsive since I asked in September, 2020 to have leaking AC coils replaced under warranty that was about to expire within a week. I was assured by Morgan who checked with her boss/owner that they had ordered the parts the day I spoke with them and when the part came in they would install with only the labor charge. I have called and left messages repeatedly since September 2020 for status and have not received any call backs on this repair. Now the warranty is over and should I go with a different company it won't be ordered and installed under warranty.

I recently lost my husband and my AC went out a few days later. I had been running making funeral…read morearrangements and came home to no AC and two grandbabies, one of which was very sick. I called Higginbotham Bros and they came within 30 minutes and the young man fixed my AC and refused to take a dime. I am so thankful that he did that. There are not enough words. They are good christian people and I had a beautiful experience with them and would send anyone to them. He had also fixed my air in the past after a flood and his rates were great.

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Josh, our technician, was absolutely amazing. Instead of jumping to conclusions, he carefully…read morewalked me through every step of the diagnosis -- starting with the basics (ABC) instead of guessing with the big-ticket fixes (XYZ). That honesty and thoroughness alone put me at ease. This company is truly honest and reliable. They saved me nearly $8,000 by correctly diagnosing the issue and replacing just the blower fan, rather than trying to sell me a whole new AC unit. On top of that, they were $400 cheaper than the last company I used -- a company that replaced a capacitor without ever doing the proper testing. Duck Duck Router did all the testing, spent over two hours here, and never once rushed. When we needed a part on a Friday, the supervisor personally dropped it off so the job could be completed right away. That extra effort speaks volumes about their commitment to their customers. I am so appreciative of the excellent service we received. If you want a company that is fair, knowledgeable, and goes above and beyond, look no further than Duck Duck Router. They've earned my trust and my future business. Thank you Josh, Justin and Stephanie, the nicest receptionist ever!

Good timely response for job compleation, parts needed and time good workmanship. Job is not…read morecompleted yet but on hold.

Highly recommend Advanced Electric of North Florida! Bronson and Dave arrived right on time and…read morequickly diagnosed and completed repairs we requested. Great communications by Rachel in the office to schedule the visit. You won't be disappointed. Thank you, Advanced Electric!

Had a really good experience with my HVAC service today. The tech showed up on time, got right to…read morework, and figured out the issues with both my upstairs and downstairs units pretty quickly. He actually took the time to explain what was going on with each system and why the problems were happening, which I really appreciated. Everything is running like it should now, and the whole visit was smooth and straightforward. Solid work and good guy all around.

A good company to call out to check your AC unit the prices for the maintenance they were gonna do…read moreto the unit was about 30% higher than everyone else

My AC had i thought broken beyond, but they (HE) knew what to look for! Wonderful. Had used them…read morebefore, with mother. Now I had issue, and on point, knowledgeable, friendly and very cost effective. Call them anytime. Prompt turn around when called for service!

This company is THE BEST, Great top-of-the-line Service, honest ,straightforward and service call…read morerate wasn't over the top,And they handled the service requested I ask for and didn't push any unneeded service. I definitely recommend!

Being native Floridians we know inherently the importance of A/C year around. That being said, the…read moreservice company you choose is also vitally important to our home's comfort and our family's well being, Supreme Air Services and Francis M. are that company and more! We have an upstairs air conditioning compressor and central unit that separate from the one downstairs unit. This unit is 1 year and a few months old and had been an ongoing issue partly due to previous HVAC service company ineptitude. We were thrilled when the owner promptly returned our call and came out to the appointment 2 hours early (of course calling us ahead). He handled our issue with professionalism and promptly! What a breath of "fresh air" in the HVAC industry! We highly recommend 5 stars +!!!

Supreme Air Services was contracted by my home warranty company to repair my central air system…read more Tech came out, troubleshoot system and couldn't find the issue. System blowing air out like the fan is on, not cold air. Called warranty company back and explained a/c is still not working properly and that my home was up to 80 degrees inside, so I put a window unit in. They said supreme air has to be the one to come back out. I called Francis at supreme air to see when he would come back out. He stated I could " call a major ac repair company, pay their diagnostic fee, tell me what they find and I will repair that". I called Choice Warranty back and requested a new company to come out. They said that it would have to be Supreme Air for the second visit. Supreme Air told me they would be out today, Tuesday the 4th. He told my warranty company the same thing. Spoke with him moments ago and he stated he can't come out until Thursday, the 6th. 2 weeks with a/c not working properly and I'm stuck with this company unless I pay out of pocket. I would highly recommend choosing one of the "major" a/c repair companies in the area.