Had a fan installed on patio during patio renovation with Schnoor. Brandon and his intern came out…read moreas subcontractors and were nothing but nice, professional and didn't mind all my questions. I will definitely call them for future electrical work in the future

Charged us to come out. Charged us to diagnose. Couldn't diagnose. Charged us for freon that was…read moreguaranteed to leak out because they couldn't identify or fix the problem. Many many unanticipated $100's and only a short-term solution. No credits for trip charge even when we paid for labor and parts. Super rude and condescending manager when I called to discuss bill. They put the unit in a few years ago and can't even fix it.

Nothing like coming home from a sweet adventure ... only to discover the A/C had gone out!…read more The house was reading 91°, but I'm pretty sure it was even hotter. My Nest showed the system had been running nonstop for 24 hours trying to keep up. One panicked call to Alex at Guardian HVAC LLC, and he jumped into action. In less than 90 minutes, Leo was at my house, diagnosed the issue, and had the A/C back up and running. I'm incredibly grateful for people who answer the phone, show up when they say they will, and take great care of their customers. Thank you, Alex and Leo, for saving the day! If you're looking for an HVAC company that truly delivers when it matters most, I can wholeheartedly recommend Guardian Air. As a Friday evening emergency call - I found their pricing to be very reasonable!

My AC had i thought broken beyond, but they (HE) knew what to look for! Wonderful. Had used them…read morebefore, with mother. Now I had issue, and on point, knowledgeable, friendly and very cost effective. Call them anytime. Prompt turn around when called for service!

Awesome service by Jason- explained all he was doing and what he found . This was preventive…read moreservice and very thorough.!

The absolute BEST company to use! My office has used them for years. My air went out just before…read moreHurricane Dorian and they came out that same day just when the rain was starting. He fixed it, but it was time to replace it. I was given a fair price and service was incredible. They are top notch! Highly recommend!!

we had a new trane ac unit installed a couple years ago and it started to make a banging noise in…read morethe middle of the night recently langston came out the next day diagnosed the problem noted it was still under warranty. luckily i had american home sheild to cover the cost of the freon recharge which was 1300.00 ahs cut me a check and my ac was fixed. i appreciated langston air for their competence and professionalism.

I have 2-10 home warranty and within 24 hours Lanston's heating and Air conditioning service…read moreresponded. Gary showed up at 7:15pm on a Sunday evening. He took about one and a half hours and thanks to him my home feels great again. Thanks Gary for your professionalism.

Great, honest company in a world full of con artist HVAC companies. I have used B Cool several…read moretimes and they are always making themselves available in a pinch, doing their due diligence on diagnosis, and providing fair pricing. Awesome local company that doesn't have to advertise too much because their reputation is that good.

Do not use this company, these people are conniving scumbags. I had an a/c installed by this…read morecompany. After all was said and done, I find out a few days later that my dryer does not work. I didn't immediately blame the company because I was not sure what happened. I mentioned it to the guy that came to do the inspection a week after installation, he checked out my circuit breaker box and my dryer and says "it's some other problem, I don't know". Later I get an electrician to come check it out, and I find out that these aholes removed my dryer from the circuit breaker box and hid the cables, then lied about it when I brought it up. The funny thing is that if they had told me when they did, I would have been perfectly fine with it. I mentioned this to them after they texted me reminding me on my yearly inspection, and they say "I will run this by our people", a month later still nothing. These people are low class and very unprofessional.

After having a disastrous experience with another local HVAC company (another story for another…read moretime) I began using Thigpen more than 20 years ago for maintenance of my home AC. They're here like clockwork twice a year to keep things running right. I had a very old system and relied on their advice on when it was time to replace. I never felt pushed into anything. Last month we replaced our existing unit with a new Lennox system for a fair price. I have complete confidence in Thigpen and recommend them to friends.

I've used Thigpen services for approximately 17 years. Purchased three units with my personal,…read morerentals, and business during that time. However, I will no longer use their services. My residential unit had malfunctions and on two different occasions their Sales Manager was supposed to give me a call for an estimate but he never called me. The first time it took him a week to give me a call after seven days but I elected for repairs. A few months later after another issue, I had a leak. The Sales Manager came out and gave me a quote. I called that Sales Manger and the company several times and they never returned my call. Therefore, I went with another company. Totally unprofessional. Proceed with caution!!!

NorthPort wins again! First with Thomas ages ago-- now and Jeff (with the last minute Hail Mary and…read morehis last call before the holiday weekend) replaced my defunct capacitor (I think that's what the do-hicky is called... lol)! Something was under warranty and the price was more than fair-- especially with it being 88 degrees (and absolutely, positively unbearable) in my condo. I'm such a NorthPort stan, nothing can convince me that they are not the best in the heating and air biz. Cheers to a 2-minute visit & cool air!

I don't normally write reviews but this one is definitely worth it. Toby in the office has always…read morebeen a professional and making recommendations over the phone because of his experience and knowledge of my system is a huge help. Thank you Sir. John the tech that came to my house today was very friendly and knowledgeable. Service the unit as well as providing tips on how to continue to maintain the unit. Thanks again John for your service and conversation. Catch a lot of fish this weekend. Happy 4th of July. I will know doubt call them again. Excellent Value.

Great people, great service! Got service So fast, Christy was so nice to set up appt, Troy was here…read moreon time, was very thorough and honest about the issues. I had other companies come out and tell me All kinds of things that I knew were not true, and Troy was honest about what we needed and we are grateful!! I encourage you to use ACE!

They installed a new unit in our attic. It was installed improperly from the very beginning . It…read morealso had a leak in the freon line and never cooled . They kept saying it was just the smart thermostat adjusting .. We asked for anew thermostat 4 months later . A Freon leak was discovered. A few months later it flooded my attic from poor insulation and bad back flow switch. They would not stand behind the purchase or installation. It also had faulty coils in the first few months and yet again less than a year later . Never heard from them . I called the city and they never had the unit and installation permitted .. Very undependable unfortunate experience.. .